"Nice hotel for a weekend getaway!"
My friend and I stayed at the J.W. Marriott Orlando Grande Lakes, we were looking for a nice place to stay for the weekend, our plan was just to stay at the hotel and not do any site seeing. This was a very nice hotel and the staff was excellent. The pool was great and we really enjoyed the lazy river in spite of having to buy a tube. The gym was small, […] but very nice and quiet and the staff was great. The only downfall, like many other hotels I looked into, they charge for many things including parking. Read moreGenuine Expedia guest review
The view from my room was incredible, I was even able to see the Disney World fireworks one night! The pool is nice and relaxing, and the pictures don't cover how beautiful this hotel really is. The only downside I could find, was that it is a little out of the way, which some might find nice. But for me, as someone who isn't old enough to rent a car, […] it was somewhat inconvenient. They did offer shuttles to local attractions which saved us about $150 worth of cab rides. The concierge was helpful when we asked about places to eat dinner and getting us the shuttles. It is a very quiet hotel, and is a perfect getaway. We didn't eat at the restaurants because they were overpriced and didn't have anything that interested us. Starbucks is located on the first floor for all of you who need their coffee fix in the morning. Read moreGenuine Expedia guest review
Nice facility, friendly staff. Only minor issue is its location, a little further off the beaten path when it comes to Disney and universal studios. If your planning on staying here I would recommend renting a car. Restaurants had good food. Rooms were clean and tidy. The housekeeping crew always turned our room into a pleasant place to spend our nights. […] Room service was top notch. My daughter got sick out there and the staff immediately came to my room with local recommended clinics and pharmacies. Our drivers were all friendly and even stayed with us at the clinic and took us to the pharmacy never left our side! Top honors to these folks from Mears! Remember this is not a free service and over the course of several days hundreds were spend on taxis.. Would definitely come back for a second time around! Salutations to expedia and the Jw. Read moreGenuine Expedia guest review
My family of four went to the hotel on the busy Labor Day weekend and had a blast relaxing at the pool. We enjoyed the large pool area, excellent breakfast buffet and fantastic fireworks display the night prior to Labor Day. We go back to enjoy again. It is a perfect short getaway for young families without "amusement parks". The hotel is an attraction […] in itself. Read moreGenuine Hotels.com guest review
"Labor day weekend vacation"
Had wonderful experience. The location was very good. Although I loved the spa area, I was not that happy with my spa service itself. The staff was wonderful but the therapist I got was not effective for me. I felt like I wasted my money on the treatment. I loved that there was a Starbucks on-site. We also went to look at the timeshare property. They […] were beautiful but I felt that if you did not make the decision right there and then they did not want to know you anymore. Read moreGenuine Expedia guest review
the poolside activity during larbor day long weekend is abundant, and what surprise us most is the Larbor Day Fireworks that hotel reserved for its guests. We watched the fireworks work from the balcony in the room, awesome!Genuine Expedia guest review
"Anniversary night away"
The hotel was amazing! Staff was extremely attentive and helpful. We had dinner at the Ritz next door and they dropped us off and picked us up, making us feel like VIP's. The grounds and pool area were amazing, a little crowded with kids, but that's to be expected with the Labor Day festivities they had planned. We look forward to taking our kids next […] year for the weekend and going again ourselves during a less busy time of year!!! Highly recommend!!!!! Read moreGenuine Hotels.com guest review
"Small rooms, noise from construction"
The hotel is clean but the room is very small. There was too much construction noise from the building next door. Not a good deal!Genuine Expedia guest review
I really loved this hotel. It was my first time staying here. The grounds were absolutely georgous. The room was clean. This was one of the best hotels I have ever stayed at. We went out for the day and came back, there was nature music on, the bed was turned down and their was chocolate on the pillow. They gave you extra tolietries such as mouth wash […] and cotton products. The shampoo, conditioner and lotion were aromatherapy. It was raining one afternoon so we stayed in the room. The cleaning service left a bag of extra towels, shampoo and coffee for our convienience. The only down side are the prices. The food was over the top expensive. It was 16 dollars just for a hamburger. Same with having a drink. You had to purchase the tube for the lazy river. It was still worth it in my opinion. Read moreGenuine Hotels.com guest review
"Great except "Primo" not so!"
Family vacation to see great grandparents in the area and visit Mickey Mouse.Genuine Expedia guest review
The hotel was marvelous and grand. The staff is wonderful, especially the hostess and wait staff at the restaurants. The maintenance people are courteous.Genuine Expedia guest review
"Disney and SeaWorld vacation"
Very close to SeaWorld, about 15mins from Disney, beautiful hotel. Many activities for the kids to do, super attentive staff, pristine rooms. Food expensive but good, we hardly ate there, found awesome Cuban, Argentina and caribbean food!Genuine Expedia guest review
"Very close to most of the attractions"
I enjoyed my stay. Staff member are very courteous. I will definitely return.Genuine Hotels.com guest review
i loved this hotel felt like i was in a island resort.Genuine Expedia guest review
Hotel with family Facilities but at The same time, a large convención center. We where not lucky due we coincided with an Aviation suppliers annual convention. I was with my grandchildren of 5 And 8 years And The combination with that population was definitly un appropiated. Convention attendants were too noisy, drink too much, occupying too much space, […] even The one dedícated for chirldren. Read moreGenuine Expedia guest review
We had a wonderful time overall. Only exception is the bar closes at 10:00 pm. The fire pit outside was off. Also the service outside in the terrace was bad. My wife and I were there for a while before we got service and when we did the lady waitress was not attentive. Otherwise, the grounds are well kept and the staff were great particularly the maid […] who clean our room. We give the maid a 10! Read moreGenuine Expedia guest review
Accessibility to a cup of coffee besides Starbucks is not good. I don't like Starbucks coffee, and I don't think a lot of people like it either.Genuine Hotels.com guest review
"Nice hotel near Sea World with lazy river"
Jason at the front desk was friendly and professional he checked us in. The rest of the front desk and most of the staff was not. The hotel was nice and the lazy river was relaxing. We had a good time but the staff did not provide thee or two star service. They were cold and unfriendly I would prefer to stay at another resort in Orlando. This was defiantly […] not up to Marriott resort standards. Read moreGenuine Expedia guest review
"Good Location for Parks"
Great stay. Hotel is almost in the middle between Disney and Universal. taxi around $50 to reach each place, about 20 minutes or so.Genuine Hotels.com guest review
Beyond compare. The customer service in this hotel is fantastic!!! A client could not have a need or want for anything more than this hotel has to offer. 1) There is a Starbucks in the hotel. 2) They have free shuttle service to and from ALL theme parks. 3) Laundry service available on the 3rd floor for people on long vacations, like me. 4) Beth at […] the front desk assisted me by making reservations for my daughter at a Marriott in Montgomery Alabama. My daughter had come down from Memphis Tenn to vacation with us in Orlando. On the trip back to Memphis, my daughter bacame too exhausted to complete the trip in one day (especially after a day of sun and fun) so she asked if I could help her with an overnight stay so that should could get some rest and finish the trip in the am. Beth took care of everything for me. All I had to do is sign a form authorizing the charge to my credit card. It was awesome. I had a peace of mind about my daughter and my daughter had a safe night's rest. Thank-you Marriott!!!!! Thank-you Beth!!!!! XOXO Read moreGenuine Hotels.com guest review
"Beautiful hotel very clean"
Beautiful hotel.... Pleasant people.... Hotel restaurant by the pool was expensive for the amount of food we receive!! Paying for parking was expensive when you stay at a luxury hotel Parking should be included!!! Would be nice to have a shuttle complementary from the airport to the hotel!Genuine Expedia guest review
"somewhat inconvenient for families"
Prior to my arrival, I was told microwaves would be provided on an availability basis. When we got there, we were told there is a strict no microwave policy for safety reasons. It's quite a hike from the room to the parking lot. Room was smaller than I expectedGenuine Expedia guest review
"Best hotel not in one of the parks"
I usually stay at a hotel located in one of the parks but I decided this time to stay off property. This hotel is nicer than most of the ones located in the parks, I could absolutely see myself staying here again.Genuine Expedia guest review
Great hotel the pool and lobby are awesome. Loved the Lazy river.Genuine Expedia guest review
Pricey parking, otherwise superb !Genuine Hotels.com guest review
We loved our stay at the JW Marriott. It is our third time here. Everything was top notch!!!Genuine Hotels.com guest review
"Top Notch Resort"
Excellent room view of the Amazing Pool. Hotel Staff was very helpful and efficient. The Grounds are First Rate. We've gone to Orlando 11 times over the past 14 years, and there are MANY CHOICES of places to stay. We have always stayed at a different resort each year because there are so many choices. However, we will definitely stay again at the JW […] Marriott Grand Lakes. Read moreGenuine Expedia guest review
Took some customers for a work event it was a nice balance from the hectic "young" amusement theme most of Orlando consists of.Genuine Expedia guest review
"One of the nicest resorts we have stayed in."
Great hotel and the service was impeccable. My family and I really enjoyed our stay over Father's Day and especially enjoyed Primo restaurant. The room was clean and comfortable and when in Orlando, we highly recommend it.Genuine Expedia guest review
Nice rooms, friendly helpful staff, fun pool area and adjacent spa/gym at sister hotel RitzGenuine Expedia guest review
"Nice area, do NOT buy into discount"
The staff and resort was nice, however, using the summer promotion was a huge mistake. The staff made us feel as if we were poor and unworthy of their time. They stuck is in the very corner of the bottom floor. Painted a very skewed picture of what we would be getting with our purchase. Will think twice before ever returning to any Marriott locations, […] or using any kind of discount service in the future. Read moreGenuine Expedia guest review
"Memorial Day Weekend Getaway"
I always love to go to the J.W. for Memorial Day weekend. It's my favorite getaway weekend of the year - and this is the first time my girls and I went with my new fiancee. He loved it - and we will be returning next year - and I believe it will become a yearly event for us as a family. Thank you for a wonderful weekend.Genuine Hotels.com guest review
Great hotel, even thought food is extremly expensive.Genuine Expedia guest review
"Great hotel for family, not 20's"
When I visited, the hotel was filled with families. I am 22 and could not find anyone near my age. The hotel is great with a good view and pool, but not good for someone who wants to meet others at a club or whatever.Genuine Expedia guest review
"Air no good. Phenomenal lazy river"
The AC was horrible in the room. The lazy River was amazing. The drinks were very pricey for Orlando.Genuine Hotels.com guest review
"Mommy Daughter Vacation!"
This was the Best surprise! I just picked the hotel out from Hotel.com and this will be an annual vacation for sure!!! We loved it! It is all pool all the time. Just amazing and SO good for kids - lots of fun things to do for all ages! Absolutely perfect!! Never even left the hotel because we were having so much fun!Genuine Hotels.com guest review
"Nice hotel and excellent staff"
Room size is smaller than expected, online it says one 4 people can stay in 1 room, but room is so small that it will be crowded unless its a small kids family.Genuine Expedia guest review
"Most accomidating vacation so far"
My cup never stayed empty for long and my bartender knew just how I like my drink.Genuine Expedia guest review
Gooooooooooood hotel GooooooooooooooooooooooooooodGenuine Expedia guest review
We were here for business/leisure. The staff was very friendly and the hotel was great. There was a Starbucks in the lobby which was fantastic!Genuine Hotels.com guest review
Love their pool ... relaxing place.Genuine Hotels.com guest review
"Marriott grand lakes"
Fun watermark but a lot of people save spots around the pool and makes it had to find a spot. Would be nice if they would take away towels from spots being held but not used.Genuine Expedia guest review
"pool ok ,"
to expensive , for this price is not good , parking $21 self parking ,i give 3 star rating for this hotel , , not 4Genuine Expedia guest review
"J W Marriott, Orlando FL"
Overall experience was pleasing. Great location. massive complex combining JW and Ritz Carlton hotels/conference center that included 5 mile walking/ biking trail by lake on property. We had lake facing view room, View from the room was fantastic, especially sunset. Pools and Lazy River were great. Kids loved it. Access to Ritz Carton property. Loved […] Citron and Primo restaurants. Valet service was great. Felt the Hotel provided value for money for what we paid overall. Will definitely stay there again. Negatives - Carpets in room and hallways were dated and there was an odor to hallway carpets. I think deep shampoo cleaning is what is needed to make carpets look clean remove odor. Read moreGenuine Expedia guest review
"JW Marriott review by family of 4"
-Nice, elegant, hotel, great pools with lazy river connecting all pools, good pool service, good restaurants on site, Starbucks on site, room was on the small side and bathrooms have no locks, elevators are quick, windows do not open all the way, Self serve parking was not too far way, I dropped family off at front and then parked car. I would stay […] again at this hotel. Read moreGenuine Expedia guest review
greatGenuine Hotels.com guest review
"Its all good."
Relaxing and enjoyable. High quality with matching price.Genuine Hotels.com guest review
"Great friendly environment."
Pleasant staff with a smile, helpful and efficient! Loads to do and fun for all.Genuine Expedia guest review
AokGenuine Hotels.com guest review
"Excellent staff, great pool"
Our stay at the JW was amazing! I have read some of the negative reviews before booking this stay. I was a little concerned, because this is not a cheap hotel. But in my 4 day stay with my family, the staff was very friendly and accomodating. They even gave us a fridge when we asked about it, at no charge. The lazy river was the main reason for choosing […] the JW. And indeed, it was a good reason! The children had a blast, and I felt at ease that they are in a safe environment. The food was not cheap, though. The fitness center is also a long walk from the hotel. And it closes at 10:00. It should be open 24/7, considering that other fitness centers are able to do that. Overall, this hotel is top notch. It is quiet, clean and looks grand in the entrance. I will have no problem staying here again. Read moreGenuine Hotels.com guest review
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