All hotels in Calgary, Alberta, Canada
1 room, 2 adults
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2825 Sunridge Way NECalgaryABT1Y 7K7Canada, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.4 / 5Excellent

Score breakdown (from 283 reviews)

  • Value for money
    Best value for money
  • Breakfast
    Tasty breakfast
  • Food
    Delicious food
  • Location
    Great location
  • Service
    Fantastic service
  • Room
    Great room
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4.0 / 5Excellent
met with family and visited with family who live in that area of the city. Close to Iron Mills shopping mall and airport so convenient for us to stay in your area of the city. Good place to stay.
Genuine Hotels.com guest review
Response by Staybridge Suites Calgary Airport
Dear Elaine: Thank you for choosing Staybridge Suites Calgary Airport for your family weekend visit, and for taking the time to review us on Hotels.com. It's wonderful to hear that you especially loved our convenient location, and recommend us as a good place to stay. We appreciate your 5 stars on Cleanliness and Service, which we strive to maintain for our guests. It was our pleasure to be your hosts, and we look forward to having you as our guests again sometime in the near future. Thanks again for staying with us, and for your feedback. Kent Murray, General Manager
2 night family trip Nov 20, 2015
Elaine
US
5.0 / 5Outstanding
"Excellent stay"
Excellent
Genuine Hotels.com guest review
Response by Staybridge Suites Calgary Airport
Dear Donna from Sherwood Park: Thank you for returning to Staybridge Suites Calgary Airport for your romantic leisure weekend, and for taking the time to recommend us with 5 stars on Hotels.com. We are delighted that you had an Excellent stay, as it is always our pleasure to have you as our guests, and we look forward to having another opportunity to be your hosts again in the near future. Thanks again for continuing to stay with us, and for your feedback. Kent Murray, General Manager
2 night romance trip Nov 12, 2015
Donna
US
2.0 / 5Fair
"Did not clesn"
Would not let me in even though it was already paid for they did not give me in. How much would you like me to write I'm not too certain I know is that my stay there was not that great I prepaid the bands would not allow me and it was nothing but a mixed up mess I would make sure the next time or if anybody is going to stay there that things are done in the dance and they're aware of who stain and that they have access to get in and should be stranded and automot I would make sure the next time or if anybody is going to stay there that things are all done and events and they're aware of who stain and that they have access to get in and should be stranded and not allowed in the prepaid hotel room
Genuine Expedia guest review
Other trip Oct 5, 2015
A Traveler
US
2.0 / 5Fair
"Stay bridge Suite"
Can't recommend it. Dirty carpets. Too light to sleep. Poor bathroom lighting. No restaurant in walking distance.
Genuine Expedia guest review
Response by Staybridge Suites Calgary Airport
Dear guest: Thanks for choosing our hotel & for your feedback. I'm sorry to hear you could not recommend us, and apologize for the corridor carpets, blackout curtains and bathroom lighting. There are 3 restaurants within a block, and more in walking distance. We are happy to help guests find them.
Other trip Sep 18, 2015
A Traveler
US
5.0 / 5Outstanding
"Would recommend"
very nice and pleasant stay. Only thing I did not like was the bed. The bed was not comfortable and I am not expecting a super luxurious one for the price. Pretty decent one for the price.
Genuine Hotels.com guest review
Response by Staybridge Suites Calgary Airport
Dear valued guest: Thank you for choosing our hotel for your overnight travel needs, and for taking the time to recommend us with your 5 star review on Hotels.com We are delighted that you had a nice pleasant stay, but are sorry to hear that your bed was not comfortable, for which I apologize on behalf of our Team. We do appreciate the gift of your feedback, and would be happy to hear more information, whether it was due to your particular mattress preferences or an issue with our mattress, the bedding or pillows. We will be replacing a number of mattresses in the next 6 month to a year, so the more information we can provide to our owners, the better. It was our pleasure to have you as our guest, and we look forward to being your hosts again in the near future. Thanks again for staying with us, and for your comments. Kent Murray, General Manager
2 night romance trip Sep 5, 2015
A Traveler
US
4.0 / 5Excellent
"Adequate"
Hotel was adequate. I probably expected a little more based on the reviews but It was fair.
Genuine Hotels.com guest review
Response by Staybridge Suites Calgary Airport
Dear valued guest: Thank you for choosing our hotel for your business travel, and for taking the time to provide us with the gift of your feedback, via your 4 star review. We would love to hear how we could have done better, as the words fair and adequate are not typically used to describe our award winning hotel. Any one of us would be happy to speak with you, to learn more about how we can continue to improve our Great Hotel, Guests Love. We are grateful for your business and looking forward to welcoming you back to Calgary. Thank you again for staying with us, and for your comments. Kent Murray, General Manager
1 night business trip Aug 24, 2015
A Traveler
US
5.0 / 5Outstanding
Other than a small parking lot, the stay was great.
Genuine Hotels.com guest review
Response by Staybridge Suites Calgary Airport
Dear Kathleen from Port Charlotte: Thank you for choosing Staybridge Suites Calgary Airport for your business travel, and for taking the time to gift us with a 5 star review on Hotels.com. We appreciate both your business and your feedback. It's gratifying to hear that you had a great stay, in spite of a full parking lot. You may not know that we have more parking stalls around the South side of our building, and a few in back by the SportCourt, BBQs and swimming pool area. Thank you again for your feedback, and for staying with us. It was our pleasure to have you as our guest, and we hope to have another opportunity to see you soon. Kent Murray, General Manager
3 night business trip Aug 21, 2015
Kathleen
US
5.0 / 5Outstanding
"Nice and comfortable."
Coming back from a vacation to Banff on our way back home we spent one night here to catch a flight the next day. The hotel is very clean and comfortable. The suite is clean and comfortable though a bit tight for a family of four. The facilities are very good especially their wifi connection. They also have good office area with printers and fax machines etc. but we did not use them as there was no need for us.
Genuine Expedia guest review
Other trip Aug 19, 2015
A Traveler
US
5.0 / 5Outstanding
"will stay here always...."
-great hotel...great breakfast...great customer service....
Genuine Hotels.com guest review
Response by Staybridge Suites Calgary Airport
Dear Tammy from Medicine Hat: Thank you for choosing Staybridge Suites Calgary Airport for your romantic getaway, and for taking the time to gift us with 5 stars across the board! We are delighted by your level of satisfaction and intent to return, which tells us that we have done our jobs very well. We love to hear that you enjoyed our complimentary hot breakfast and customer service from our great Team. It was delightful to have you as our guest, and we look forward to being your hosts again and again, in the future. Thank you again for choosing our Great Hotel Guests Love, and for your lovely comments. Kent Murray, General Manager
1 night romance trip Aug 8, 2015
Tammy
US
5.0 / 5Outstanding
"Everything We Needed"
Loved the hotel and the room. We had fun in the pool. I've stayed at other Staybridge Suites in Ontario and always had a great experience. I highly recommend your hotels.
Genuine Hotels.com guest review
Response by Staybridge Suites Calgary Airport
Dear Kate from Lindsay: Thank you for choosing Staybridge Suites Calgary Airport for your family's leisure visit, and for taking the time to recommend us with your 5 star review. We are delighted that you loved our hotel, your suite, and had fun in our swimming pool / water slide. It's wonderful to hear that you love the Staybridge Suites brand overall, as there are a number of very good ones in Canada and the United States. We truly do provide everything you need, with our home away from home hospitality. Thank you again for staying with us, and for your wonderful comments. We hope to see you again sometime in the near future! Kent Murray, General Manager
1 night family trip Aug 11, 2015
Kate
US
5.0 / 5Outstanding
"Overall Experience"
Close to Airport without hearing the jets, near mall and Highways
Genuine Expedia guest review
Response by Staybridge Suites Calgary Airport
Dear valued guest: Thank you for choosing Staybridge Suites Calgary Airport for your travel accommodation needs, and for taking the time to gift us with your 5 star recommendation. We're glad to hear that you especially loved our great location near Sunridge Mall, the Trans Canada Highway and QE II. All of our guests appreciate the relative quiet, compared to hotels that are located at or closer to the airport, or in one of the main flight paths. Thank you again for staying with us. It was our pleasure to have you as our guest, so we hope that you come back and see us again very soon. Kent Murray, General Manager
Other trip Jul 22, 2015
A Traveler
US
5.0 / 5Outstanding
"Everything you need"
Staybridge Suites had everything we needed. It was close to the airport with a load of extras. The staff were wonderful and helpful in every way. The hotel was clean and welcoming after a long day of air travel. The room was like home, with a microwave, refridgerator, nice shower, and a perfect bed. Very quiet after ten.
Genuine Expedia guest review
Response by Staybridge Suites Calgary Airport
Dear Terry: Thank you for choosing Staybridge Suites Calgary Airport for your leisure visit to Banff National Park, and for taking the time to recommend us with your 5 star review. We are delighted by your comments! It's gratifying to hear that you especially loved our wonderfully helpful staff, cleanliness, your suite and it's amenities, our complimentary hot breakfast, swimming pool, hot tub and exercise room. It was our pleasure to have you as our guests on both of your inbound & outbound flights, and we hope to see you again soon. Thank you again for staying with us, and for your feedback. We truly do appreciate it! Kent Murray, General Manager
Other trip Jul 22, 2015
terry
US
5.0 / 5Outstanding
Great hotel with many amenities and friendly staff!
Genuine Expedia guest review
Response by Staybridge Suites Calgary Airport
Thank you for choosing Staybridge Suites Calgary Airport for your travel needs, and for gifting us with your 5 star recommendation. It's great to hear that you especially loved our friendly staff and various amenities such as complimentary hot breakfast, swimming pool, hot tub, water slide, fitness equipment and complimentary guest laundry. We are hoping to have you as our guests again in the near future and that you will come back and see us again very soon. Thanks again. Kent Murray, General Manager
Other trip Jul 15, 2015
A Traveler
US
5.0 / 5Outstanding
"Great hotel."
Clean rooms, comfortable beds, lots of extras. Breakfast was wonderful. Light evening lunch was fantastic. Close to transit to go downtown. Great staff. Wonderful stay.
Genuine Expedia guest review
Response by Staybridge Suites Calgary Airport
Thank you for choosing Staybridge Suites Calgary Airport for your overnight travel needs, and for taking the time to recommend us with your 5 star review. We are delighted by your lovely comments, which speaks to your high level of satisfaction, showing that we truly have accomplished our goal. It's gratifying to hear that you especially loved our complimentary hot breakfast, a light meal at The Social, comfortable beds in your nice clean suite, our great staff and location. It was our pleasure to have you our guests, so please come back and see us again soon! Many thanks, again. Kent Murray, General Manager
Other trip Jul 13, 2015
A Traveler
US
5.0 / 5Outstanding
"Great value"
I selected this hotel because of the price and the fact that it provided free breakfast as well as free parking. Little did I realize that it also provided a reception supper on the nights we were there. On the night we ate there, they served meatball sandwiches, a Caesar salad and dessert. In addition, the small kitchen in the room is well stocked for those who wish to prepare their own meals. Great value and it is evident the staff takes a lot of pride in the service they provide!
Genuine Hotels.com guest review
Response by Staybridge Suites Calgary Airport
Dear Patricia: Thank you for choosing Staybridge Suites Calgary Airport for your visit from South Carolina, and for taking the time to gift us with your 5 star review. We are delighted by your level of satisfaction with our hotel's value, food and beverage offerings, the kitchen in your suite, and our great staff's service. You are right about the pride we take in providing great service and value, so thank you for recognizing that. I was our pleasure to serve you and we hope to see you again sometime soon! Kent Murray, General Manager
3 night family trip Jun 30, 2015
Patricia
US
2.0 / 5Fair
"This hotel was close to the Airport and eating pla"
The staff was friendly at the check in desk. The female associate, Deep, was friendly and courteous. She was helpful searching restaurant for us. The male associate was also professional. I stayed at this hotel few years back when it was a part of large hotel chain. It was lot better then. It seems that it is slowly but surely going down. The good hotel appeal is no longer there.
Genuine Expedia guest review
Other trip Jul 3, 2015
dilip
US
5.0 / 5Outstanding
"Great airport hotel."
Convenient location near the airport.
Genuine Hotels.com guest review
Response by Staybridge Suites Calgary Airport
Dear Traveler: Thank you for choosing Staybridge Suites Calgary Airport for your romantic getaway, and for taking the time to gift us with your 5 star review. We are delighted by your level of satisfaction, and glad to hear that you especially enjoyed our convenient airport location and complimentary shuttle service. It was our pleasure to host you and your sweetheart, so please come back and see us again soon! Kent Murray, General Manager
1 night romance trip Jun 24, 2015
A Traveler
US
5.0 / 5Outstanding
We stayed at the hotel the night before we were to fly east. The room was clean and spacious, and the breakfast choice was good. The only thing that might be seen as a negative was the fact that you had to reserve the airport shuttle 24 hours in advance. If we had turned in our rental car the night before we would have had no way of getting to the airport
Genuine Hotels.com guest review
Response by Staybridge Suites Calgary Airport
Dear Suzanne: Thank you for choosing Staybridge Suite Calgary Airport for your layover travel needs, and for gifting us with your 5 star review. It's gratifying to hear that you especially loved your spacious clean suite, and our complimentary hot breakfast choices. We appreciate your business and look forward to another opportunity to have you as our guests. Cheers! Kent Murray, General Manager
1 night romance trip Jun 28, 2015
Suzanne
US
3.0 / 5Good
"Staybridge Suites offer a comfortable stay"
We love Staybridge Suites, in general. We like the comfort of the large, clean rooms. We often use the small kitchen area (this location includes 2 burners, no stove, but very adequate pots/pans/utensils). The free washer/dryer is always a plus, particularly in the middle or at the end of a trip. Free wifi; a nice large television; a good (free) breakfast; coffee/tea in the lobby 24/7; fresh fruit in the lobby. We enjoyed our stay. This location is about 15 minutes from the airport. The only negative, sadly, is a big one....we were given our room key when we arrived and when entering the room it was occupied. No one was in the room at the time, but somebody's personal stuff was all around. We returned to the front desk and they profusely apologized but....it shouldn't have happened - and we are not sure how it did. We leave our tablets, phones, etc in the room often - it was a mistake, but a big one.
Genuine Hotels.com guest review
Response by Staybridge Suites Calgary Airport
Dear Elaine: Thank you for your loyalty to the Staybridge Suites brand, for choosing our location, and for taking the time to gift us with your feedback. It's nice to hear that you were comfortable in your nice clean room, and that you enjoyed our complimentary laundry facilities, WiFi, breakfast and fruits in the lobby. We are very sorry for the mix-up in room numbers, and have taken steps to ensure that it will not happen again. Thank you again for your comments, and for staying with us. We hope to have another opportunity to host you again, in the future. Kent Murray, General Manager
1 night romance trip Jun 21, 2015
Elaine
US
5.0 / 5Outstanding
"Nice hotel near airport"
Excellent suite, plenty of room. Great breakfast Close to airport with the accompanying noise
Genuine Hotels.com guest review
Response by Staybridge Suites Calgary Airport
Thank you for choosing Staybridge Suites Calgary Airport, and for taking the time to gift us with your 5 star review. We are delighted to see that you loved your large suite and our hot breakfasts. It was our pleasure to have you as our guests, so please come back and see us again soon!
1 night family trip Jun 11, 2015
A Traveler
US
1.0 / 5Poor
"Bait and switch"
I would never book a reservation with Stay bridge again. I booked with confirmation and paid. Over one month later I am called and told I will be put into a sister hotel or my only option is to cancel. I checked and found out there was a large trade show the week of my stay and no rooms available at other hotels . The sister hotel is a 2 star (moved from 4.5 star to 2 star). They would not lower charge so I paid over $800 for what should have cost $375. I don't think Expedia should deal with businesses the operate with these type of practicees.
Genuine Expedia guest review
Other trip Jun 12, 2015
Steve
US
5.0 / 5Outstanding
"Great Place to Stay"
The room described as a "suite" was actually a studio. Despite that misnomer, however, the room was spacious, comfortable, and well-equipped. The stovetop, full refrigerator and freezer, and well-stocked cabinets for two all elevated the quality. The breakfast offered numerous hot and cold choices. The property is on a major street and quite noisy, the only disadvantage of the location. Access to that busy highway was simple--several traffic signals nearby.
Genuine Hotels.com guest review
Response by Staybridge Suites Calgary Airport
Thank you very much for your comments, we are glad you experienced our "home away form home" hospitality as well as the large rooms, we look forward to hosting you again on your next visit to Calgary
2 night trip May 30, 2015
Curtis
US
5.0 / 5Outstanding
"Excellent Choice"
This is a terrific place to stay. Friendly staff and terrific amenities: free evening buffet, decent breakfast, free laundry, decent work out area, pool with slide, and other amenities that made it a great choice. The hotel is within walking distance of a shopping center, the light rail system, and restaurants.
Genuine Hotels.com guest review
Response by Staybridge Suites Calgary Airport
Thank you very much for your comments, and were glad you were able to enjoy all our amenities and location.
3 night romance trip May 26, 2015
michael
US
5.0 / 5Outstanding
"comfortable and close to airport and shopping"
Room was clean and appealing. Very comfortable. good breakfast and great hospitality.
Genuine Expedia guest review
Other trip Apr 30, 2015
Bruce
US
4.0 / 5Excellent
My overall experience was good. Love the spacious, clean rooms. Only complains are intermittent hot water and room temp difficult to keep consistant.
Genuine Expedia guest review
Other trip Apr 22, 2015
A Traveler
US
4.0 / 5Excellent
"Nice place, but lift was broken"
The place is nice, we got a free social dinner which they run Tuesday - Thursday. The room was spacious, the breakfast was good, and the airport transfers were free. The only complaint was that the loft was broken when we were there, which meant I had to climb 3 floors (with luggage) to get to my room.
Genuine Expedia guest review
Other trip Apr 9, 2015
Matt
US
4.0 / 5Excellent
"Clean, comfortable hotel"
Great stay, comfortable room, big spacious bathroom vanity. Staff extremely helpful.
Genuine Expedia guest review
Other trip Feb 4, 2015
TRP
US
5.0 / 5Outstanding
"Great for short family stay"
We stayed here the night before the flight back at the end of our vacation. Price was very reasonable and you get a lot of value: excellent breakfast, and decent dinner. The swimming pool has a great corkscrew slide and was a big hit with the kids. They even have a set of DVDs available in the lobby. The lady at the checkin (Deep) was very friendly.
Genuine Expedia guest review
Response by Staybridge Suites Calgary Airport
Hello, Thank you for your remarkable review about our favorite place in Calgary. I'm so happy to hear that you found your time with us both enjoyable and affordable. Glowing reviews like yours are what the Staybridge Suites Calgary Airport strives for on a daily basis, Once again thank you for your loyalty and business. Yours in Hospitality, Shaf Murji Guest Service Manager
Other trip Jul 19, 2014
A Traveler
US
5.0 / 5Outstanding
The hotel is great its clean and the rooms are nice and clean its spacious for me and my husband. The bed is comfy we sleep well.Free breakfast is good and free coffee and tea anytime was awesome.. The hotel is far for us since we did not rent a car but its bus accessible so no problem with it one of the staff i the dinning was so helpful to give us information what bus to take to go downtown and what LRT to take.. Over all we had a very pleasant stay at this Hotel. We will recomend it or stay again if we go back to Calgary
Genuine Hotels.com guest review
1 night trip Jul 5, 2014
Rhys
US
5.0 / 5Outstanding
"Short and Sweet"
Service was fast and friendly. Many close by places to eat. Great breakfast! Easy to find right off the highway.
Genuine Hotels.com guest review
Response by Staybridge Suites Calgary Airport
With pleasure, We can not express the amount of joy we as a team at the Staybridge Suites Calgary Airport feel at this moment while reading your fabulous review. A warm like feeling is what makes us a brand to love and enjoy. Valued guest like your self is why we continuously try to provide the best hospitality any guest would encounter in Calgary. Thank you for your loyalty and business, just remember you are always welcome at The Staybridge Suites Calgary Airport. Shaf Murji Guest Service Manager
1 night trip Jun 30, 2014
KJ
US
5.0 / 5Outstanding
"Super accessible, clean and comfortable"
Very nice staff. Awesome waterslide, great breakfast. We really liked this hotel.
Genuine Hotels.com guest review
Response by Staybridge Suites Calgary Airport
To Our Valued Guest, Thank you very much for your kind and honest comments and your loyalty to our brand. We always take pride in providing excellent customer service. Your positive comments inspire our whole team as we continue to aim to provide a 'home away from home' feeling. The Staybridge Suites team is proud in providing you this memorable experience at our hotel. We certainly look forward to welcomeing you back and hope to exceed your expections once again. Shaf Murji Guest Service Manager
1 night family trip Jun 20, 2014
A Traveler
US
4.0 / 5Excellent
"Not too far from airport"
Bed was comfortable; only wish they had had king beds available. Internet service was good. Hot breakfast was great. It was still about a 10 minute drive to airport.
Genuine Hotels.com guest review
1 night family trip Jun 8, 2014
Maggie
US
5.0 / 5Outstanding
"very good hotel next to amenities and airport"
this hotel is almost new and the soundproofing does work perfectly. I stayed there only for a night because I got a good rate on expedia. my room was fully equipped with kitchen and utensils, even with a dishwasher. the hotel is top-notch. the only issue I had was that breakfast time on weekends starts at 7:30 only which it totally ridiculous and does not fit to this good hotel with good service. at 6:30 there were already people waiting for breakfast. at 7 more people were coming, trying to get food from the buffet. the helpers who stuffed the buffet defended the food telling everyone that the buffet was closed and breakfast would start at 7:30. some people complained loudly and just served themselves from what was already put on the buffet. if you have an early flight, you will not get your breakfast even if it was included in your rate and you had prepaid for it.
Genuine Expedia guest review
Response by Staybridge Suites Calgary Airport
Hello and thank you for taking the time to write this wonderful review! At the Staybridge Suites Calgary Airport we offer the whole package; an array of complimentary amenities, services, a wonderful location and the modern comforts and conveniences you would expect to receive at home, all at an amazing value! Our rooms were made with the mindset of comfort and convenience to make all of our guests feel at home. We are thrilled to hear you found the room to be clean and comfortable as well. Our housekeeping staff is dedicated to making sure our guest’s rooms are spotless and clean. The kitchenettes in the rooms provide for that extra functionality and convenience unlike most hotels would offer; the ability to store additional items (drinks, food, etc), prepare a home cooked meal or even heat up your morning coffee without even leaving your room. The breakfast buffet is amongst a favorite of our guests and is served every morning (M-F 6:30-9:30, S & S 7:30-10:30) for our guests to enjoy! Our staff is very happy to hear that they offered friendly and helpful customer service, that’s what we are here for! We certainly look forward to welcoming you back on your next Again, thank you for taking the time to comment on our hotel, we surely cannot wait to welcome you back and next time you decide to visit; don't hesitate to contact us, so we can make your stay even more enjoyable than the last! Shaf Murji Guest Service Manager
Other trip Jun 1, 2014
fred
US
5.0 / 5Outstanding
"Close to airport"
Great
Genuine Hotels.com guest review
Response by Staybridge Suites Calgary Airport
Thank you for your star review. Shaf Murji Guest Service Manager
1 night trip May 26, 2014
Mike Brown
US
5.0 / 5Outstanding
"Great, Friendly, Clean & Quiet."
This was a great hotel. I can not think of a single negative about this trip. All the staff I had contact with were super friendly. The rooms were clean. Breakfast was good. The hotel was quiet despite it's close proximity to the Airport. There are great restaurants close by. Fitness center was standard for this type hotel. 2 treadmills, elliptical, one bench and some free weights. I will stay at this location every time I return to Calgary for business.
Genuine Hotels.com guest review
Response by Staybridge Suites Calgary Airport
Amazing words from our valued guest, Thank you so very much for sharing with us your most recent experience. It is of great pleasure that we have met all of your expectations on what we have to offer. As our team lives hospitality and are dedicated in creating a revolution in the hospitality industry that will ensures all of our valued guest receive nothing less then 100% satisfaction from the moment they enter our front doors. We hope and will be glad to welcome you back with open hands to exceed your expectations once again, Thank you for your loyalty to our brand and business. Warmest regards, Shaf Murji Guest Service Manager
3 night business trip Apr 27, 2014
Scott
US
5.0 / 5Outstanding
"Excellent stay!"
Perfect for what we needed.
Genuine Hotels.com guest review
Response by Staybridge Suites Calgary Airport
Dear Guest, Thank you for taking the time to share your feedback of the Staybridge Suites Calgary Airport. I am happy to read you enjoyed your experience and that you regard our hotel to be exceptional. Thank you for your recognition of our service team as it is our pleasure to ensure your stay is comfortable and memorable. We look forward to welcoming your return. Sincerely, Shaf Murji Guest Service Manager
1 night trip Apr 19, 2014
Andy
US
2.0 / 5Fair
"Lower your (and your kids) expectations people!"
Stayed for 5 nights in March 2014 as we visited family. Picked Staybridge so that my 9yr would have plenty of fun on the only good hotel waterslide/pool in the area. Unfortunately, Staybridge had other plans (due to high vacancy maybe??).....so the slide was closed 3 of the 5 days for no good reason that they could provide. I asked to speak to management, but that wasnt possible because "....they were ill". Not sure how the place manages to stay open with no management...?? We ignored the sign on day 2 and sat in the hot-tub (after informing the front desk who alowed it) and there was ZERO maintenace going on. I asked for a manager again as I checked out but was told the same, and that IF i had booked directly, then they could have provided a rate discount....but because I booked via Expedia, that there was nothing that they could do. What a joke - in the Guest Service industry, the word "can't" should never be used outside of extreme cases!! I guess my 9yr old was penalized for me using Expedia. That wont happen again.....at least, not at Staybridge!!
Genuine Expedia guest review
Other trip Apr 2, 2014
KReid
US
5.0 / 5Outstanding
"Good experience"
The stay was great. Actually tried to book a room for a stay in the future but the rates for that week were to high, had to stay somewhere else.
Genuine Hotels.com guest review
Response by Staybridge Suites Calgary Airport
Hello, I would like to take a moment in thanking you for choosing The Staybridge Suites Calgary Airport on your visit to Calgary. It has been with great pleasure for use to have you as our guest. Our service staff is what makes our hotel stand out in the hospitality industry and trust me each and every one of our staff love to go above and beyond the call of duty to ensure our guest experience is memorable. I would also like to thank you for sharing your outstanding review with other travelers; just remember this is truly your home-away-from-home when you are in Calgary. Shaf Murji Guest Service Manager
3 night trip Jan 14, 2014
T
US
3.0 / 5Good
"suite room"
Thought it would have been just a bit bigger. Mayfield in YEG was better for the price.
Genuine Hotels.com guest review
Response by Staybridge Suites Calgary Airport
Thank you for your review of our hotel Shaf Murji Guest Service Manager
2 night trip Dec 12, 2013
A Traveler
US
5.0 / 5Outstanding
"Convenient with no surprises"
The staff was friendly, the amenities were above average, the room was nice, and the pool was enticing.
Genuine Hotels.com guest review
Response by Staybridge Suites Calgary Airport
Thank you for a superb review and comments about practically every aspect of our hotel. I am so please to hear how much you enjoyed the quality of our facility and the service you received. It is wonderful to hear when we meet or exceed our guests expectations. Feedback such as yours inspires us to continually strive to deliver the best possible experience for our guests. Looking forward to welcoming you back next time you are in Calgary. Shaf Murji Guest Service Manager
1 night trip Sep 6, 2013
A Traveler
US
5.0 / 5Outstanding
Exceeded our expectations!
Genuine Hotels.com guest review
Response by Staybridge Suites Calgary Airport
When valued guest like your self have an incredible experience with us while in Calgary, Makes the management team and the staff of the Staybridge Suites Calgary Airport feel proud that we have provided and have succeeded in making our guest feel home like and comfortable. We as a team would like to extend our thanks for taking the time out of your busy day to let us know what a memorable experience you had encountered while staying at your home away from home. We look forward in welcoming you back and hope to exceed your expectations once again. Shaf Murji Guest Service Manager
1 night trip Aug 28, 2013
A Traveler
US
4.0 / 5Excellent
"Free shuttle to airport"
Was nice to have both late pick-up from airport as well to bring back the next morning. Breakfast is very good and worth the extra money you pay for this hotel. Only complaint is we paid extra for a king bed booked through Expedia and when we arrived was 2 double beds. We didn't get in until 1am and were only staying for one night so didn't ask to be moved.
Genuine Expedia guest review
Response by Staybridge Suites Calgary Airport
Hello and thank you, We are so happy that you loved your experience at the Staybridge Suites Calgary Airport , The Staybridge Suites experience is to make our guests feel comfortable and relaxed, like a member of the family, not just our guest. We have complimentary breakfast, a weekly social hour where we serve appetizers, Wi-Fi, self laundry facilities and a kitchenette in every single room for our guest’s convenience. A 24 hour complimentary shuttle to and from the airport, is a proud service the Staybridge Suites Calgary Airport provides for our guest. Hope to see you back real soon=: ) Best Regards, Shaf Murji Guest Service Manager
Other trip Sep 3, 2013
A Traveler
US
5.0 / 5Outstanding
"great place to stay"
Great place tp stay, very family friendly, would stay here again.
Genuine Hotels.com guest review
Response by Staybridge Suites Calgary Airport
Thank you so much for the glowing review! We always appreciate receiving reviews such as yours and have passed your kind comments on to our team. We are most proud of our brand and employees as we are a team that strives to exceed our guest expectations on a daily basis. We are very pleased to know that our efforts have not gone unnoticed. Our team and hotel are very special and dedicated in creating a revolution in the hospitality industry. Our service and values are at our outmost best in the hotel industry, we are committed in providing 100% satisfaction from the moment you arrive through the front doors. It has been an honor for us to have you as our guest as we hope to welcome you back on your next visit to Calgary. Warmest Regards, Shaf Murji Guest Service Manager
2 night trip Aug 6, 2013
A Traveler
US
5.0 / 5Outstanding
"Nice hotel to stay fly in/out Rockies"
Mu kids especially liked the huge water slide, the fruit punch, cookie/fruits, the breakfast buffet and social events on certain nights (Tue, Wed and Thu). All are complimentary. The room is clean, bed and linen feel like home, kitchen is equipped with all necessary utensils to make a nice meal. The hotel is at a convenient location close to many grocery stores.
Genuine Expedia guest review
Response by Staybridge Suites Calgary Airport
Thank you for your glowing review about practically every aspect of our hotel. We are glad you had a chance to enjoy our Social hour. This Social is a weekly event for our guests, where we serve soft drinks and assorted finger foods on Tuesday, Wednesday and Thursday night between 5:30pm and 7:30pm. Our Social is very popular, because it gives our guests a very unique opportunity to mingle with other guests staying here, and share experiences and stories about their travels. We are happy that you found our staff to be friendly and helpful. Their main goal here is to make all of our guests as happy and comfortable as possible; all while making our hotel feel like home. We welcome you back here anytime, and the sooner the better! Thanks again. Shaf Murji, Guest Service Manager
Other trip Aug 7, 2013
Bay area family
US
5.0 / 5Outstanding
Little disappointed in airport shuttle service as it ran only at certain hours; not continuously. Thus, we had to leave for airport earlier than we would have liked.
Genuine Hotels.com guest review
1 night trip Aug 3, 2013
A Traveler
US
4.0 / 5Excellent
"Business Trip"
Booked this hotel twice while in Calgary. Had to fly in for business. Perfect for my needs. Clean bed, clean bathroom, about a 42" flat-screen (w/ HDMI ports open), and quite. Was nice to have a little kitchenette area. Internet was slow, about my only real complaint. Breakfast was standard continental fare.
Genuine Expedia guest review
Response by Staybridge Suites Calgary Airport
Hello and thank you so very much for your review. We really enjoy when we have guests that pay such close attention to the details of their stay, because we are a very detail oriented We are so glad that you enjoyed our accommodations. Each one of our rooms is a modern suite that includes a full kitchenette. Each kitchenette has a full fridge, microwave, stove top, dishwasher and all the kitchenware our guests would need to make a nice home cooked meal for themselves. Also in the room is a bed that has been given many rave reviews by our guests as well. We hope you had a chance to take part in our most popular complimentary amenities here. Our hot and cold daily breakfast buffet is offered between 6:30 and 9:30am Monday-Fridays and 7:30-10:30am on Saturday and Sunday, and we serve a different variety of foods daily. We really do appreciate all of your thoughts about your stay and our hotel. We take great pride in the service and overall experience that we provide to our guests here, and are always looking for ways to make our guests feel more comfortable, and more at home. The most important part of this review is definitely that you would stay with us again, because this means we have done enough to make a guest want to spend more time with us here at the Staybridge Suites Calgary Airport. Thanks again. Warmest Regards, Shaf Murji Guest Service Manager
Other trip Jul 29, 2013
A Traveler
US

The following English reviews were posted by hotel guests from other countries:

5.0 / 5Outstanding
"Best hotel in Calgary!"
This is the best hotel I've stayed at so far!!!!! So cozy and welcoming The room was comforting and homey Hotel is very clean and brand new The breakfast is truly a buffet lol They don't tell you you cannot take your food to your room like most places but the sitting and dinning area is large and comfortable My room had a bed plus pull out couch and an actual kitchen It was awesome ! :) will stay again
Genuine Hotels.com guest review
Response by Staybridge Suites Calgary Airport
Dear Ivan from Nova Scotia: Thank you for choosing Staybridge Suites Calgary Airport for your romantic getaway, and for taking the time to gift us with your 5 star review. We are delighted and honoured by your wonderful comments and are happy to hear that you enjoyed your stay that much. It's very gratifying to hear that you were cozy and comfortable here and especially loved our cleanliness, complimentary hot breakfast buffet, and spacious Studio suite with fully stocked kitchen. It was our pleasure to have you and your sweetheart as our guests, so we are thrilled that you intend to come back and see us again. Thanks again for staying with us, and for your awesome comments. Kent Murray, General Manager
1 night romance trip Apr 2, 2016
ivan
CA
4.0 / 5Excellent
"Overall great place to stay with a few exceptions"
It was a great place to stay. My only comment would be that we stayed there for 3 nights and everyday when we had our room cleaned all they did was replace towels & make the bed. No extra toilet paper or coffee was put in the room. It was not vacuumed (which should have been as there was popcorn on the floor)and our last night we were not able to go into the hot tub, which was the "key element" in booking our hotel for our stay.
Genuine Hotels.com guest review
Response by Staybridge Suites Calgary Airport
Dear valued guest: Thank you for choosing our hotel for family's leisure travel needs, and for taking the time to gift us with your feedback. We appreciate both a lot. We are glad to hear that you think of us as a great place to stay, but are sorry to hear that the "light touch" housekeeping of our extended model did not fully suit your needs. You can request and schedule a full clean of your suite with 24 hours notice, and we will be happy to deliver on that request. My apologies on behalf of our Team, for the hot tub being temporarily unavailable, due to unscheduled maintenance. Your safety and well-being are of the utmost concern for us, so we must always err on the side of safety. Thanks again for staying with us, as it was our pleasure to have your family as our guests, so we look forward to another opportunity to be your hosts again very soon. Kent Murray, General Manager
3 night family trip Apr 1, 2016
A Traveler
CA
4.0 / 5Excellent
"Good fit for a family."
Room was a bit cramped for a 2 bdrm suite but overall fine. Dated hotel but well maintained.
Genuine Hotels.com guest review
Response by Staybridge Suites Calgary Airport
Dear Amanda: Thank you for choosing our hotel for your family's overnight travel needs, and for taking the time to provide us with the gift of your feedback. It's nice that you think of us as a good fit for families, and that you recognized the efforts of our maintenance team. We are glad that you noticed that, even though we are only 10 years old, we are already due for and planning our first renovation.Thanks again for staying with us, and for your comments. Kent Murray, General Manager
1 night family trip Mar 26, 2016
Amanda
CA
4.0 / 5Excellent
was a quick stay but was very nice and clean with friendly staff room was great for the price did not have a chance to check out the breakfast that morning but if it's anything like the room would probably be really good. also was quite
Genuine Hotels.com guest review
Response by Staybridge Suites Calgary Airport
Dear Tyler: Thank you for choosing Staybridge Suites Calgary Airport for your overnight weekend leisure travel , and for taking the time to gift us with your review. We are gratified to hear that you especially enjoyed our friendly staff, quiet suites, great value and overall cleanliness , but are sorry to hear that you missed our complimentary hot breakfast, Hopefully you will get a chance to enjoy it, when you come back to see us again. Thanks again for staying with us, and for your great feedback. Kent Murray, General Manager
1 night trip Mar 19, 2016
A Traveler
CA
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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