All hotels in Calgary, Alberta, Canada
1 room, 2 adults
You can collect Hotels.com® Rewards nights here2825 Sunridge Way NE, Calgary, AB, T1Y 7K7, Canada, ‏‎800-491-6126
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4.5 / 5Excellent

Score breakdown (from 243 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.5
  • Comfort
    4.5
  • Condition
    4.4
  • Neighborhood
    4.1

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Very nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We stayed in a one bedroom King suite. The bed was comfortable and the curtains blocked out the morning light. The hotel was quiet and the staff go out of their way for your comfort. My eight year old son loved the pool, water slide and hot tub. The staff even puts out cookies around 2pm and there is a nice hot continental breakfast. They allow small dogs as well if your travelling with your pet. I would definitely stay here again.
Genuine Expedia guest review
Other trip Aug 4, 2014
Dallyce
CA
4.0 / 5Excellent
"Just fine..."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Everything was fine. Can't comment on the breakfast as we had to leave before breakfast was served. Nice to have a small kitchenette in the room although we weren't there long enought to take advantage of it. A bit hard to find.
Genuine Hotels.com guest review
1 night trip Jul 25, 2014
Scott
CA
2.0 / 5Fair
"Alright"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
My husband and I and our 2 year old daughter stayed here while on a trip to the zoo, I wouldn't pay regular price ($210 a night) but I was ok with paying the $129 that we paid for the night. The pool area wasn't very clean (scum and mold build up on the stairs up to the water slide) and there wasn't any towels available in the pool area like the sign in the room had said. I would give it a 3 out of 5 overall.
Genuine Hotels.com guest review
1 night family trip Jul 26, 2014
Chelsea
CA
4.0 / 5Excellent
"Best room"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Excellent! Suite was clean, very comfortable. Kids had fun in the pool. Highly recommend it to families of 5!
Genuine Hotels.com guest review
Response by Staybridge Suites Calgary Airport
Hello and thank you for taking the time to write this wonderful review! At the Staybridge Suites Calgary Airport we offer the whole package; an array of complimentary amenities, services, a wonderful location and the modern comforts and conveniences you would expect to receive at home, all at an amazing value! Our rooms were made with the mindset of comfort and convenience to make all of our guests feel at home. We are thrilled to hear you found the room to be clean and comfortable as well. Our housekeeping staff is dedicated to making sure our guest’s rooms are spotless and clean. The kitchenettes in the rooms provide for that extra functionality and convenience unlike most hotels would offer; the ability to store additional items (drinks, food, etc), prepare a home cooked meal or even heat up your morning coffee without even leaving your room. The breakfast buffet is amongst a favorite of our guests and is served every morning (M-F 6:30-9:30, S & S 7:30-10:30) for our guests to enjoy! Thank you! Shaf Murji Guest Service Manager
1 night trip Jul 10, 2014
Tammy
CA
5.0 / 5Outstanding
"Great stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The staff were very friendly and helpful. Great location to get anywhere in the city. Breakfast was very good and hotel was very quiet and clean.
Genuine Expedia guest review
Response by Staybridge Suites Calgary Airport
Dear Our Valued Family Member Thank you for your wonderful comment. We are proud to be called the Staybridge Suites Calgary Airport and we are always grateful to our valued guest like yourself that take the time out of there busy day to let us know there experience while in Calgary. We always take pride in providing excellent customer service. We are more then proud to let you know this is your "Home Away From Home" and our entire organization/staff certainly look forward in welcoming you back. Your Staybridge family thanks you, for choosing us on your visit to Calgary A.B Shaf Murji Guest Service Manager
Other trip Jul 15, 2014
A Traveler
CA
5.0 / 5Outstanding
"Stampede stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We look forward to staying at the Staybridge hotel. We stay at the hotel line wherever we travel. Very satisfied with service.
Genuine Hotels.com guest review
Response by Staybridge Suites Calgary Airport
Thank you very much for your feedback regarding your recent stay. I am so pleased you enjoyed your stay with us at The Staybridge Suites, and that you left us with such happy memories of both our beautiful rooms and our friendly and engaging staff. Our goal is to provide both a hotel and home like feeling for all our guest, Once again thank you for choosing The Staybridge Suites Calgary Airport and hope to see you sooner then later. Shaf Murji Guest Service Manager
1 night trip Jul 12, 2014
LSolway
CA
5.0 / 5Outstanding
"Family friendly hotel close to airport and zoo"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We had a one bedroom suite with a king sized bed. The room was clean and comfortable and had a full kitchen. Laundry facilities were also available onsite. I was travelling with a grandchild and he was very happy with the pool and waterside, and the option to play basketball on the court - although we didn't have time to take advantage of it. For families especially, I would recommend this hotel. Breakfast was provided and it was as good as, if not better, than the general hotel breakfasts offered in Canada.
Genuine Expedia guest review
Response by Staybridge Suites Calgary Airport
Thank you very much for your kind and honest comments. As we always take pride in providing excellent customer service, your comments have been forwarded to all the team members, as we provide a ''home away from home'' feeling, we as a team are all proud in providing you this memorable experience in our hotel. We certainly look forward to welcoming you back and hope to exceed your expectations once again. Shaf Murji Guest Service Manager
Other trip Jul 14, 2014
A Traveler
CA
5.0 / 5Outstanding
"Fantastic service"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Will stay again, service was superb
Genuine Hotels.com guest review
Response by Staybridge Suites Calgary Airport
Hello, Our staff is very happy to hear that they offered friendly and helpful customer service, that’s what we are here for! We certainly look forward to welcoming you back on your next Again, thank you for taking the time to comment on our hotel, we surely cannot wait to welcome you back and next time you decide to visit; don't hesitate to contact us, so we can make your stay even more enjoyable than the last! Shaf Murji Guest Service Manager
3 night family trip Jul 8, 2014
A Traveler
NZ
4.0 / 5Excellent
"Awsome suite size"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Really impressed with the size of the suite. Big TVs in the bedrooms and lounge area, nice kitchenette. Only downside was the poor quality pillows provided, and the breakfast which there was a limited selection of food. Also small seating area for the breakfast, would have been better if we could have taken the breakfast back to the room but we were not allowed.
Genuine Hotels.com guest review
Response by Staybridge Suites Calgary Airport
Dear Our Valued Family Member Thank you for your wonderful comment. We are proud to be called the Staybridge Suites Calgary Airport and we are always grateful to our valued guest like yourself that take the time out of there busy day to let us know there experience while in Calgary. We always take pride in providing excellent customer service. We are more then proud to let you know this is your "Home Away From Home" and our entire organization/staff certainly look forward in welcoming you back. Your Staybridge family thanks you, for choosing us on your visit to Calgary A.B Shaf Murji Guest Service Manager
1 night trip with friends Jul 10, 2014
A Traveler
CA
5.0 / 5Outstanding
"Clean, convenient, and comfortable!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
My friend and I stayed here for one night. The staff were super friendly; front desk extremely helpful. The continental breakfast was superb! Just an all-around clean and nice place to stay. :)
Genuine Hotels.com guest review
1 night trip with friends Jul 5, 2014
A Traveler
CA
5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We stayed as a family of 4. It was perfect for a long stay. Nice to have options for a hot breakfast everyday. Very friendly staff.
Genuine Expedia guest review
Other trip Jul 8, 2014
A Traveler
CA
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Hot tub needs to be repaired.
Genuine Hotels.com guest review
Response by Staybridge Suites Calgary Airport
Thank you for you amazing star review. Shaf Murji Guest Service Manager
2 night trip Jul 4, 2014
A Traveler
CA
5.0 / 5Outstanding
"Yay!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Picked this hotel for its reasonable price during stampede weekend. Especially since I wasn't there for the stampede. Great location, great price, even nicer than I expected.
Genuine Expedia guest review
Response by Staybridge Suites Calgary Airport
Wow! Thank you so much for sharing your feedback about your stay with us. We are so glad you decided to try our hotel out, and even happier that you enjoyed our rooms, our amenities, and our amazing service staff. The people that work at the Staybridge Suites Calgary Airport are really the heart and soul of the hotel, and they are what make our guests want to come back again and again. All of us here at the Staybridge Suites Calgary Airport would love to see you as our guest once again in the near future. Shaf Murji Guest Service Manager
Other trip Jul 7, 2014
A Traveler
CA
4.0 / 5Excellent
"Good for family vacation"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
It took 15 min to Calgary downtown by car. Location was so-so. They had hot/cold breakfast, it was quite good. My children enjoyed indoor pool with slider.
Genuine Hotels.com guest review
1 night family trip Jun 22, 2014
Surf Fetail
CA
5.0 / 5Outstanding
"Great Stay"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Friendly staff, comfy bed, breakfast, what more could you ask? Icemaker in fridge and real kitchen with real glasses. Breakfast had lots of variety. We will stay again, and again, and again!!
Genuine Hotels.com guest review
Response by Staybridge Suites Calgary Airport
Good day, Thank you for your lovely comments about our beautiful home and our team! From all of our staff here at the Staybridge Suites Calgary Airport, we would like to thank you for taking the time to review our hotel as we take pride in providing “Perfect Service” as Satisfaction is our Top Priority. Our staff here at the Staybridge Suites Calgary Airport appreciates your feedback as we work hard to not only meet but exceed your every expectation each time you stay with us! We're so pleased to hear that our staff made you feel right at home and we will be sure to share your kind words with them! It's great to hear that you enjoyed your stay, even though there may be some areas to improve inn, and trust me we are looking into this, so no guest will ever experience this in the future. We appreciate your loyalty and business as a happy guest is why we are in the hospitality industry. Thank You, Shafi Murji Guest Service Manager
1 night trip Jun 7, 2014
A Traveler
CA
5.0 / 5Outstanding
"Very nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very nice stay.clean hotel and excellent staff. Morning breakfast bar was very good and lot of options.
Genuine Expedia guest review
Response by Staybridge Suites Calgary Airport
Well Hello Hello, What a pleasure it was to read this feedback from your recent stay! Our team and hotel are very special and dedicated to creating a revolution in the hospitality industry. Our service and values are at our outmost best in the hospitality industry, we are committed in providing 100% satisfaction from the moment you call our hotel. So when we read such high remarks it makes us as a team strive to the next level in the hospitality industry. So on behalf the Staybridge team I would like to thank you for your business and loyalty to our brand. Shaf Murji Guest Service Manager
Other trip Jun 20, 2014
ken
CA
3.0 / 5Good
"conveniently located near the airport"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
comfortable room, clean, quiet, friendly staff. i would recommend it for people who want to stay near the airport.
Genuine Expedia guest review
Other trip Jun 17, 2014
A Traveler
CA
5.0 / 5Outstanding
"business trip, very comfortable"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Can't find anything to be critical of, met/exceeded all expectations
Genuine Expedia guest review
Other trip Jun 16, 2014
A Traveler
CA
4.0 / 5Excellent
"Business Travel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Very good light dinner buffet. No reason to go out for dinner. Close to airport and short drive the nice restaurants.
Genuine Hotels.com guest review
1 night business trip Jun 12, 2014
Mat Man
CA
5.0 / 5Outstanding
"Very Comfortable"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Lots of storage (drawers) good layout in the room I stayed in. Nice kitchenette, good breakfast. Will definitely stay again.
Genuine Hotels.com guest review
1 night business trip Jun 2, 2014
Wendy
CA
5.0 / 5Outstanding
"Very happy with our stay and all the extras"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
We were super impressed with what we got for our $$$. Free breakfast, free wifi, free shuttle to and from the airport, lovely indoor pool and hot tub, free laundry facilities, fresh fruit daily and very pleasant and helpful staff. The room had a sitting area, a separate bedroom and cooking facilities and a good sized refrigerator which helped to make our stay a lot more affordable as we were able to prepare our own lunches and dinners. Cheap cab fare to shopping centres and Casino. Thanks for an enjoyable stay.
Genuine Hotels.com guest review
Response by Staybridge Suites Calgary Airport
Thank you very much for your feedback regarding your recent stay. I am so pleased you enjoyed your stay with us at The Staybridge Suites, and that you left us with such happy memories of both our beautiful rooms and our friendly and engaging staff. Our goal is to provide both a hotel and home like feeling for all our guest, Once again thank you for choosing The Staybridge Suites Calgary Airport and hope to see you sooner then later. Shaf Murji Guest Service Manager
5 night trip with friends May 29, 2014
Lyndzy
AU
4.0 / 5Excellent
"Great after long flight"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
Great hotel with very friendly staff and superb facilities. Ideal for short stay when travel to or from Calgary Int Airport.
Genuine Hotels.com guest review
Response by Staybridge Suites Calgary Airport
Well Hello Hello, What a pleasure it was to read this feedback from your recent stay! Our team and hotel are very special and dedicated to creating a revolution in the hospitality industry. Our service and values are at our outmost best in the hospitality industry, we are committed in providing 100% satisfaction from the moment you call our hotel. So when we read such high remarks it makes us as a team strive to the next level in the hospitality industry. So on behalf the Staybridge team I would like to thank you for your business and loyalty to our brand. Shaf Murji Guest Service Manager
1 night trip May 22, 2014
Dantut
AU
3.0 / 5Good
"Convenient location"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Ok. No hairdryer in the room. Kind of a necessity when getting ready for a business meeting in the morning
Genuine Expedia guest review
Response by Staybridge Suites Calgary Airport
Thank you for taking the time to write a detailed review of your recent stay at The Staybridge Suites Calgary Airport. We appreciate your comments and are always happy to know what our guests are experiencing during their visits. Your feedback is helpful as we are continuously striving to provide the highest level of service to our guests. We hope you will allow us to welcome you again should your travels bring you back to Calgary in the future. Sincerely, Shaf Murji Guest Service Manager
Other trip May 24, 2014
Mary
CA
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
great place to stay
Genuine Hotels.com guest review
Response by Staybridge Suites Calgary Airport
Thank you for your fantastic review. Shaf Murji Guest Service Manager
1 night trip May 18, 2014
A Traveler
CA
5.0 / 5Outstanding
"Pleased"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    4.0
Our room wasn't quite as we expected. We got a suite with a kitchen and it said a pull out bed in the living room for our kids. We had pictured the queen sized bed to be separate then, so we could put the kids to bed out in the living room and still be able to stay up without disturbing them. Well the kitchen, living room and queen bed were all together in one small room. I suppose I didn't read properly, but the description wasn't clearly worded. We've stayed in other suites with separate bedrooms for a cheaper price. That being said, we were impressed with the continental breakfast and the pool.
Genuine Hotels.com guest review
Response by Staybridge Suites Calgary Airport
We are so happy you enjoyed your time with us! It sounds like you made the most of your time here and got out to see all of the sights nearby! Our complimentary breakfast and weekday social receptions are just one way we try to say thank you to our wonderful guests! We hope to see you back at the Staybridge Suites Calgary Airport in the future! Shaf Murji Guest Service Manager
2 night family trip May 17, 2014
Sarah
CA
5.0 / 5Outstanding
"Nice rooms, spacious"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Want there long but the free breakfast and shuttle to the airport were much appreciated
Genuine Expedia guest review
Other trip May 14, 2014
A Traveler
CA
5.0 / 5Outstanding
"Highly recommended!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
I travelled with my family including one dog. We were staying for almost a week. We were very happy with the service, staff were so nice and helpful. Highly recommended for long stay and business trip, because they provide good hot breakfast and have functional kitchenette in the room. Definitely going back.
Genuine Hotels.com guest review
Response by Staybridge Suites Calgary Airport
I would like to take a moment in thanking you for choosing The Staybridge Suites Calgary Airport on your visit to Calgary. It has been with great pleasure for use to have you as our guest. Our service staff is what makes our hotel stand out in the hospitality industry and trust me each and every one of our staff love to go above and beyond the call of duty to ensure our guest experience is memorable. I would also like to thank you for sharing your outstanding review with other travelers; just remember this is truly your home-away-from-home when you are in Calgary. Shaf Murji Guest Service Manager
5 night family trip May 4, 2014
A Traveler
CA
5.0 / 5Outstanding
"Good hotel for business trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Recently stayed for a business trip, worked well, the breakfast was pretty good and definitely handy. Evening snacks good too. Good location.
Genuine Expedia guest review
Response by Staybridge Suites Calgary Airport
Hello, Thank you for taking the time to share your comments with all our travelers out there, we truly appreciate it and value you as our guest! We are excited to hear you were able to take advantage of all our complimentary amenities and services we offer! The features we offer are to give our guests the comforts and conveniences, just like they would receive at home. We want all our guests to feel comfortable and welcome because that’s the Staybridge way! All our staff are truly dedicated to going out of their way to ensure our guests are taken care, so I am glad you were able to get to know a few of them! Our rooms are appointed with fully equipped kitchens including full size refrigerator, microwave, stovetop and dishwasher which help to add functionality and a home like experience for our guests. We are glad you were able to enjoy our breakfast and hope you had a chance to enjoy our social receptions. These are two of our most raved about amenities we offer on the house! The social receptions are held (Tue -Thurs 5:30pm-7:30pm) including soft drink, salads and a changing menu of finger foods. Our hot breakfast buffet also offers a wide range of hot and cold items to choose which is served daily (M-F 6:30-9:30 Sat &Sun 7:30-10:30). We are happy to know that we made a lasting impression and hope to see you back soon. Warm Regards, Shaf Murji Guest Service Manager
Other trip May 3, 2014
A Traveler
CA
5.0 / 5Outstanding
"April stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
We stay at this hotel regularly, and love it. Was a bit noisier this time, probably because of the location of the room. My only suggestion would be to make the sofa beds more comfortable!
Genuine Expedia guest review
Response by Staybridge Suites Calgary Airport
Dear Guest, Thank you for taking the time to review your stay at The Staybridge Suites Calgary Airport. Our team was honored and pleased to hear that your experience with us was so wonderful. Our Team of associates pride themselves on their intuitive service, working tirelessly to ensure all guests have a personalized experience while staying with us. I am so glad to hear that you found your accommodation comfortable, well appointed and suitable for you to work in. Thank you again for sharing your comments with us. We look forward to welcoming you back to your home-away-from-home. Sincerely, Shaf Murji Guest Service Manager
Other trip Apr 30, 2014
A Traveler
CA
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The bed was comfortable, the in room kitchen was fantastic, the staff were wonderful and friendly and the little complimentary touches were very appreciated (like the popcorn!). The pool could have been cleaner and I was disappointed that the shallow end was not shallow enough for my almost three year old to stand on her own, but overall the hotel was a good experience and we would stay there again.
Genuine Hotels.com guest review
Response by Staybridge Suites Calgary Airport
Thank you very much for your detailed comments about your recent stay. We appreciate your feedback as this is the best gauge by which we can measure our success and make changes where necessary and appropriate. We will certainly share your insights with the entire team. We are excited to hear that you had a great time with us and hope that we will be able to welcome you back in the near future. Once again thank you for choosing The Staybridge Suites Calgary Airport! Shaf Murji Guest Service Manager
1 night family trip Apr 26, 2014
A Traveler
CA
5.0 / 5Outstanding
"Great place with lots of amenities"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Everything about the hotel was great - accommodating staff, clean suites, lots of little extras and a social on Tuesday,Wednesday and Thursday nights which was so plentiful you didn't have to go out for dinner. The breakfast buffet was great too.
Genuine Expedia guest review
Response by Staybridge Suites Calgary Airport
Hello and thank you, We are so happy that you loved your experience at the Staybridge Suites Calgary Airport The Staybridge Suites experience is to make our guests feel comfortable and relaxed, like a member of the family, not just our guest. We have complimentary breakfast, a weekly social hour where we serve appetizers, Wi-Fi, self laundry facilities and a kitchenette in every single room for our guest’s convenience. A 24 hour complimentary shuttle to and from the airport, is a proud service the Staybridge Suites Calgary Airport provides for the convenience of our guest. It has truly been a pleasure to have you as our guest and hope to welcome you back real soon. Best Regards, Shaf Murji Guest Service Manager
Other trip Apr 28, 2014
A Traveler
CA
4.0 / 5Excellent
"OK, convenient location."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
I have stayed at the Staybridge chain in the past, that is why I chose this motel over others in the area. I can say this one is nice, but not nearly up to the standards of the Staybridge in Missoula, MT. I have ALWAYS received a little gift bag with a water or other welcoming item in the past, nothing this time. No ATM available, breakfast was crowded and dirty tables every morning. Didn't have the staying at an exclusive resort feel others have. I asked twice for bedding to be left for the pull out bed, I knew we would be back late and did not want to deal with it in the middle of the night. We were left two sets of extra sheets, no pillowcases, and were expected to make due with the crappy thin blanket left in the closet. When I went down to request another, better blanket, at midnight, I was sent up yet another thin blanket. My guest was so tired she decided to just put on extra clothes and be cold because we obviously were not going to get a nice blanket or comforter from the desk. Very disappointing.
Genuine Expedia guest review
Response by Staybridge Suites Calgary Airport
Good Day, Thank you for your feedback, highlighting the good and detailing the opportunities for improvement. It is good to know that you found our staff to be friendly and rooms sufficient for your needs. However, I regret that you were inconvenienced by our shuttle service. We take all reviews negative or positive very seriously to help us improve aspects of our hotel for our guest needs. Once again thank you for sharing your feedback with all our travelers! Sincerely, Shaf Murji Guest Service Manager
Other trip Apr 28, 2014
A Traveler
CA
4.0 / 5Excellent
"Crisis averted"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Upon checking in, front desk informed me that I was not getting a room with two beds even though that's what I booked through the hotels.com app. I tried discussing it with them and stopped short of asking for a manager. After getting to my room, I knew it wouldn't work so I called hotels.com. After explaining the situation, Gina cleared it all up with the manager and got me moved into the room I booked. Thanks Gina! The manager saw me later and was very apologetic and helpful in everything else. Very good hotel stay with lots of extras: free wifi, free parking, free breakfast, free evening munchies, free coffee (24 hours) and snacks. Room was clean, spacious and comfortable. I recommend this hotel for anyone who wants to be near the airport and not break the bank.
Genuine Hotels.com guest review
Response by Staybridge Suites Calgary Airport
Good day, Thank you for your lovely comments about our beautiful home and our team! From all of our staff here at the Staybridge Suites Calgary Airport, we would like to thank you for taking the time to review our hotel as we take pride in providing “Perfect Service” as Satisfaction is our Top Priority. Our staff here at the Staybridge Suites Calgary Airport appreciates your feedback as we work hard to not only meet but exceed your every expectation each time you stay with us! We're so pleased to hear that our staff made you feel right at home and we will be sure to share your kind words with them! It's great to hear that you enjoyed your stay, even though there may be some areas to improve inn, and trust me we are looking into this, so no guest will ever experience this in the future. We appreciate your loyalty and business as a happy guest is why we are in the hospitality industry. Thank You, Shafi Murji Guest Service Manager
2 night trip Apr 23, 2014
Mike
CA
5.0 / 5Outstanding
"Fantastic Value"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I needed one night in Calgary enroute to Banff. This property had good reviews on Expedia with a reasonable price. It ended up being an excellent value with a great room, an excellent breakfast with some fruit to go enroute to Banff. Would I stay here again? absolutely!!!
Genuine Expedia guest review
Response by Staybridge Suites Calgary Airport
Dear our valued guest, Thank you for taking the time to review your stay at The Staybridge Suites Calgary Airport. It was very pleasing to hear your service experience was exceptional. We are very proud of the level of service provided by our Associates, they are very intuitive and work hard to ensure your every need is not only met, but exceeded. I am so happy our room associates were able to assist you with everything you need to make your room and your stay most comfortable as possible. Our associates work tirelessly to ensure all our guests have a personalized experience while they stay with us, down to the very last detail. Thank you again for sharing your comments with us. I look forward to welcoming you back to your home-away- from-home Sincerely, Shaf Murji Guest Services Manager & IHG Rewards Loyalty Champion
Other trip Apr 27, 2014
Spring Breaker
CA
5.0 / 5Outstanding
"Great business travel hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Pleasantly surprised with everything about this hotel
Genuine Expedia guest review
Response by Staybridge Suites Calgary Airport
Dear Guest, Thank you for taking the time to review your stay at The Staybridge Suites Calgary Airport. Our team was honored and pleased to hear that your experience with us was so wonderful. Our Team of associates pride themselves on their intuitive service, working tirelessly to ensure all guests have a personalized experience while staying with us. I am so glad to hear that you found your accommodation comfortable, well appointed and suitable for you to work in. Thank you again for sharing your comments with us. We look forward to welcoming you back to your home-away-from-home. Sincerely, Shaf Murji Guest Service Manager
Other trip Apr 26, 2014
A Traveler
CA
4.0 / 5Excellent
"Convenient location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Good location to stay if wanting to get straight on to the Trans-Canadian highway the next day. Very helpful check-in staff and good breakfast facilities.
Genuine Expedia guest review
Response by Staybridge Suites Calgary Airport
Wow! Thank you so much for sharing your feedback about your stay with us. We are so glad you decided to try our hotel out, and even happier that you enjoyed our rooms, our amenities, and our amazing service staff. The people that work at the Staybridge Suites Calgary Airport are really the heart and soul of the hotel, and they are what make our guests want to come back again and again. All of us here at the Staybridge Suites Calgary Airport would love to see you as our guest once again in the near future. Shaf Murji Guest Service Manager
Other trip Apr 24, 2014
Scott
AU
5.0 / 5Outstanding
"Great clean hotel with a great location."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We stayed for five days, four nights. The hotel staff were helpful and polite. Lots of complementary services and live that they have a 24 hour "pantry" where you can purchase everything from TV dinners to laundry soap. Over all the stay was very pleasant. The complimentary buffet breakfast was delicious and fresh. We left there each morning completely fullfilled. We will definitely stay here again if we ever need to. Stay here! You won't regret it!
Genuine Expedia guest review
Response by Staybridge Suites Calgary Airport
Thank you very much for your kind and honest comments and your loyalty to our brand. We always take pride in providing excellent customer service. Your positive comments inspire our whole team as we continue to aim to provide a 'home away from home' feeling. The Staybridge Suites team is proud in providing you this memorable experience at our hotel. We certainly look forward to welcomeing you back and hope to exceed your expections once again. Shaf Murji Guest Service Manager
Other trip Apr 23, 2014
Lauren
CA
2.0 / 5Fair
"disappointed"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    5.0
Always stay at Staybrigde.. was told my room had separate bedroom... it did not.later after showering. . found out no bath towels. . just a couple worn out hand towels.The hotel wasnt busy it was Easter Sunday... many rooms available, but front desk said I needed a room that was 2 queens or a king bed to have seperation from
Genuine Hotels.com guest review
1 night romance trip Apr 20, 2014
Don
CA
4.0 / 5Excellent
"Nice hotel with pool"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
It was perfect for two days in a business travel and I think for a few days with children. The swimming pool is nice and have water slide.
Genuine Expedia guest review
Response by Staybridge Suites Calgary Airport
Thank you for your wonderful comment. We are always grateful with positive comments from our valued guest, like your self. We are very proud of our Hotel and what we have to offer with a wide variety from a complimentary breakfast to a fun field afternoon in our indoor swimming pool and hot tub facility's, don’t forget all that swimming would work up an apatite to join us for a complimentary social evening dinner served Tuesday, Wednesday, Thursday. The Staybridge Suites Calgary Airport is glad to make this your 'home away home' Again, I would like to thank you for your comments, and both the Management team and the Staff are looking forward to seeing you on your next visit to Calgary. Shaf Murji Guest Service Manager
Other trip Apr 21, 2014
A Traveler
CA
5.0 / 5Outstanding
"Perfect"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
More than I was expecting.
Genuine Hotels.com guest review
Response by Staybridge Suites Calgary Airport
Thank you for this extraordinary review, Staybridge Suites is the upscale extended stay brand that provides a warm, home-like experience for guests who spend a good bit of time away from home. We strive to meet both the physical and emotional needs of comfort to create a unique and authentic sense of home-like belonging. When guests experience Staybridge Suites, we want them to feel totally comfortable, like a member of the family, and not just a guest. Whether socializing with other guests and our teams during an evening reception or relaxing in our Outdoor court yard, our guests view us as caring, sociable and down-to-earth because these values are present in everything they experience. Shaf Murji Guest Service Manager
1 night business trip Apr 10, 2014
A Traveler
CA
4.0 / 5Excellent
"quiet while still close to the airport"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
staff was helpful in ensuring that the shuttle picked us up at the appropriate time despite our late check-in the night before
Genuine Expedia guest review
Response by Staybridge Suites Calgary Airport
Dear Guest, Thank you for taking the time to review your stay at The Staybridge Suites Calgary Airport. Our team was honored and pleased to hear that your experience with us was so wonderful. Our Team of associates pride themselves on their intuitive service, working tirelessly to ensure all guests have a personalized experience while staying with us. I am so glad to hear that you found your accommodation comfortable, well appointed and suitable for you to work in. Thank you again for sharing your comments with us. We look forward to welcoming you back to your home-away-from-home. Sincerely, Shaf Murji Guest Service Manager
Other trip Apr 16, 2014
A Traveler
CA
5.0 / 5Outstanding
"well suited for practical families"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Easy Check in and check out through Expedia, no hassle from desk staff. Quiet rooms, very little road & city noise.
Genuine Expedia guest review
Response by Staybridge Suites Calgary Airport
Dear Guest, Thank you for taking the time to share your feedback of the Staybridge Suites Calgary Airport. I am happy to read you enjoyed your experience and that you regard our hotel to be exceptional. Thank you for your recognition of our service team as it is our pleasure to ensure your stay is comfortable and memorable. We look forward to welcoming your return. Sincerely, Shaf Murji Guest Service Manager
Other trip Apr 13, 2014
Brad
CA
5.0 / 5Outstanding
"Very good value for our dollar."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Good breakfast and nice complimentary dinners. We are vegans but still found something to east.
Genuine Expedia guest review
Response by Staybridge Suites Calgary Airport
Good day, Thank you for your lovely comments about our beautiful home and our team! From all of our staff here at the Staybridge Suites Calgary Airport, we would like to thank you for taking the time to review our hotel as we take pride in providing “Perfect Service” as Satisfaction is our Top Priority. Our staff here at the Staybridge Suites Calgary Airport appreciates your feedback as we work hard to not only meet but exceed your every expectation each time you stay with us! We're so pleased to hear that our staff made you feel right at home and we will be sure to share your kind words with them! It's great to hear that you enjoyed your stay. We appreciate your loyalty and business as a happy guest is why we are in the hospitality industry. Thank You, Shafi Murji Guest Service Manager
Other trip Apr 6, 2014
Ivan
CA
5.0 / 5Outstanding
"Great 1 Bdrm suite ... roomy"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
This was definitely a nice suite. It was clean and comfortable. My husband and I were with our 10 yr old son and 12 year old daughter. It was nice to have a bit of separation. We would stay here again.
Genuine Expedia guest review
Response by Staybridge Suites Calgary Airport
Dear our valued guest, Thank you for taking the time to review your stay at The Staybridge Suites Calgary Airport. It was very pleasing to hear your service experience was exceptional. We are very proud of the level of service provided by our Associates, they are very intuitive and work hard to ensure your every need is not only met, but exceeded. I am so happy our room associates were able to assist you with everything you need to make your room and your stay most comfortable as possible. Our associates work tirelessly to ensure all our guests have a personalized experience while they stay with us, down to the very last detail. It is wonderful to hear that you were pleased with our guestroom and amenities. The decor, furnishing and amenities were carefully selected to exacting standards. Thank you again for sharing your comments with us. I look forward to welcoming you back to your home-away- from-home Sincerely, Shaf Murji Guest Services Manager & IHG Rewards Loyalty Champion
Other trip Mar 30, 2014
Sal
CA
5.0 / 5Outstanding
"Comfort"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I was pleasantly surprised with my room:):): the bedding was wonderful as I had just returned from Belize where is was plus 40 and came home to -15 . The free breakfast was great! Good choices! I will certainly stay again.
Genuine Hotels.com guest review
Response by Staybridge Suites Calgary Airport
Hello our Staybride Family, Thank you so much for your fantastic review. We are genuinely happy that you had a unique and fantastic experience here at the Staybridge Suites Calgary Airport. We are especially proud that our staff was able to make such a great impression on your stay here. We would absolutely love to have you back as our guest the next time you are in Calgary! Sincerely, Shaf Murji Guest Service Manager
1 night trip Mar 27, 2014
Kim
CA
5.0 / 5Outstanding
"Very Nice hotel."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I have never had hotel staff that was so friendly, knew the surrounding area so well. They were also very eager to please.
Genuine Expedia guest review
Response by Staybridge Suites Calgary Airport
Dear our valued guest, Thank you for taking the time to review your stay at The Staybridge Suites Calgary Airport. It was very pleasing to hear your service experience was exceptional. We are very proud of the level of service provided by our Associates, they are very intuitive and work hard to ensure your every need is not only met, but exceeded. IThank you again for sharing your comments with us. I look forward to welcoming you back to your home-away- from-home Sincerely, Shaf Murji Guest Services Manager & IHG Rewards Loyalty Champion
Other trip Mar 28, 2014
A Traveler
CA
5.0 / 5Outstanding
"Recommend"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Stayed two night. Nice stuff, nice room, good location.
Genuine Expedia guest review
Response by Staybridge Suites Calgary Airport
Thank you for your lovely review of our hotel. Shaf Murji Guest Service Manager
Other trip Mar 26, 2014
Alex
CA
5.0 / 5Outstanding
"Very welcoming home away from home"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Our stay began well at the front desk with smooth check in and a humorous clerk. Our room was good with a kitchen, sitting area and queen bed. It was nice to find a bag of popping corn. The lobby had warm macadamia nut cookies and fruit. The breakfast was very good with lots of hot choices. A nice change from a hotel room!
Genuine Expedia guest review
Response by Staybridge Suites Calgary Airport
What a pleasure it was to read this feedback from your recent stay! Our team and hotel are very special and dedicated to creating a revolution in the hospitality industry. Our service and values are at our outmost best in the hospitality industry, we are committed in providing 100% satisfaction from the moment you call our hotel. So when we read such high remarks it makes us as a team strive to the next level in the hospitality industry. So on behalf the Staybridge team I would like to thank you for your business and loyalty to our brand. Shaf Murji Guest Service Manager
Other trip Mar 19, 2014
mary
CA
4.0 / 5Excellent
"Great rooms ! convenient and very comfortable."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Breakfast was Great, We had no problems booking, with the staff, and having the kitchen space was very suitable for our trip.
Genuine Expedia guest review
Response by Staybridge Suites Calgary Airport
Dear Guest, It is such a pleasure to hear that you had such a positive experience with us and that we will have the opportunity to welcome you back! We greatly appreciate you taking the time to share your sentiments with us about your wonderfully clean room and our service staff, and it will be with great pleasure to share that with our outstanding team members that is responsible for that. We thank you for staying at the Staybridge Suites Calgary Airport as we await your next visit. All the best, Shaf Murji Guest Service Manager
Other trip Mar 17, 2014
A Traveler
CA
4.0 / 5Excellent
"Nice hotel with very friendly staff."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The location, staff and the overall experience make this a very inviting hotel.
Genuine Expedia guest review
Response by Staybridge Suites Calgary Airport
Amazing words from our valued guest, Thank you so very much for sharing with us your most recent experience. It is of great pleasure that we have met all of your expectations on what we have to offer. As our team lives hospitality and are dedicated in creating a revolution in the hospitality industry that will ensures all of our valued guest receive nothing less then 100% satisfaction from the moment they enter our front doors. We hope and will be glad to welcome you back with open hands to exceed your expectations once again, Thank you for your loyalty to our brand and business. Warmest regards, Shaf Murji Guest Service Manager
Other trip Feb 18, 2014
Reggie
CA
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