"On our way home"
Great! We only had an overnight stay, but the hotel was perfect for us. We needed to get up early to return our rental car before our flight. Also close to stores, gas stations and a few restaurants. My only concern was I came down for breakfast at 7:45 and many items were already gone.Genuine Hotels.com guest review
The free shuttle was nice except always had to wait even when time needed was scheduled ahead of time. The shuttle was always there but had to wait for them to find someone to drive the shuttle. It was convenient and close to airport but not many other things to do in the immediate area. The staff were all friendly and helpful except for the front desk […] woman in the evening was rather rude and acted put out by simple request. Read moreGenuine Hotels.com guest review
Response by Country Inn & Suites By Carlson, Savannah Airport, GA Thank you for taking the time to post a review. We apologize for the confusion over the shuttle timing. Our staff has been instructed on the best practices when scheduling shuttles for our guests so this issue will not arise again. . Our staff is normally very polite and helpful and it was a disappointment to hear of one acting otherwise. This issue will be discussed at our next staff meeting. We apologize that you were unaware of the many shopping and entertainment options in our area. We have several theaters, a bowling alley, a skating rink, a fun park, and an air force museum in our immediate area. We hope that you are able to enjoy some of these options during your next stay with us.
"Nice hotel. Good Price"
The hotel was nice. The room was clean and quiet. Complimentary breakfast was ok, not the best I ever had. Good hotel for the price.Genuine Expedia guest review
Response by Country Inn & Suites By Carlson, Savannah Airport, GA Thank you for taking the time to post a review. We are pleased that your stay with us was a pleasant one!
"Dingy Airport Hotel"
Convenient airport location is all they have going for them - room, furniture and bathroom were dingy and breakfast, while included, was a bit sad. Overpriced for what it was; it served it's purpose.Genuine Hotels.com guest review
Response by Country Inn & Suites By Carlson, Savannah Airport, GA Thank you for taking the time to post a review. We apologize that you found the property lacking but will use the criticism as a basis for improvement plans. It is our goal to provide an excellent stay for our guests. We would like to invite you back so that we may make a better impression.
No complaintsGenuine Hotels.com guest review
"Close to the airport"
The room was nice, breakfast was adequate, staff was friendly. Overall experience was good.Genuine Expedia guest review
"Indoor pool to cold"
We decided to go Savanna for our anniversary. Saw that the Country Inn had an indoor pool. One night we went to the pool, it was so cold as soon as I walked in my teeth began to chatter. I was out in 2 minutes. I was not to happy!Genuine Hotels.com guest review
The staff was very friendly and the hotel is in a quiet, cozy location.Genuine Expedia guest review
The room was very spacious and beautiful. It was a little noisy with the kids playing in the room next to me otherwise it was the best stay in a country inn and suites that I have ever hadGenuine Hotels.com guest review
"Nice hotel, very convenient to the airport."
Very friendly staff. We needed a battery for our daughter's insulin pump and the front desk clerk hunted one down for us. We also loved the lending library. What a great idea!Genuine Expedia guest review
"Relaxing hot tub"
We really enjoyed our stay and especially the hot tub. The only reason I didn't give the stay all 5s is because of the breakfast. The first day, the emoloyee had taken up a lot of the items before the breakfast hours were over and my husband had to request a plate from her. She did not appear happy with the request. The 2nd day, there was what appeared […] to be an electrical problem and the toasters and juice machines stopped working. There was no sign placed on the machine and, when I asked if it was possible to just put some juice out in pitchers I was told no. She was not very friendly either. Other than that, our first trip to savannah was very enjoyable. Read moreGenuine Expedia guest review
Breakfast was the only downfall. Wouldn't recommend that. Thanks.Genuine Hotels.com guest review
"place to stay with indoor pool."
Staff a little lack luster except for the girl at the front desk as we checked out. Loud crowd and thin walls when we visited.Genuine Expedia guest review
Response by Country Inn & Suites By Carlson, Savannah Airport, GA Thank you for taking the time to post a review. We apologize for the issues you experienced during your stay. It is unfortunate that your fellow guests were inconsiderate during your stay. The staff does try to encourage noisy guests to quiet down whenever we are aware of any problems. Our staff is normally very polite and helpful and it was a disappointment to hear of most of them acting otherwise. We would love a second chance to make a better impression and welcome you back for another visit.
"Close to airport"
We stayed at the country inn because we had a 6am flight. But because of the noise outside our room we were awakened at 2:37am. We were on the first floor.Genuine Expedia guest review
"Nice, relaxing and hospitable. IImprove breakfast"
Great, hospitable, was there for senior night. Dont have anymore to add at all sorryGenuine Expedia guest review
Response by Country Inn & Suites By Carlson, Savannah Airport, GA Thank you for taking the time to post a comment. We will take your comments into consideration as we strive to continuously improve our service.
You should instruct the front desk NOT to tell people that departing for a 6:30 am boarding at 6:15 am will work. I picked this hotel because it had a shuttle service but the front desk didn't know what time it would arrive. In the end they called me a taxi.Genuine Hotels.com guest review
Response by Country Inn & Suites By Carlson, Savannah Airport, GA Thank you for taking the time to post a review. We apologize for the confusion over the shuttle timing and did our best to rectify the situation by purchasing a taxi for your departure. Our staff has been instructed on the best practices when scheduling shuttles for our guests so this issue will not arise again.
I was there for a weekend getaway. Price was good and the hotel was average overall. I wouldn't do a romantic weekend here but good for just passing byGenuine Hotels.com guest review
Response by Country Inn & Suites By Carlson, Savannah Airport, GA Thank you for taking the time to post a comment. We are pleased that your stay with us was a pleasant one! We have many romantic options available and encourage you to explore them during your next visit to the area.
Will return without hesitation. Staff is great. Breakfast was very good.Genuine Expedia guest review
Response by Country Inn & Suites By Carlson, Savannah Airport, GA Thank you for taking the time to post a comment! We are delighted that your stay with us was a wonderful one! We eagerly look forward to your next visit.
"Great overnight stay close to the airport"
We flew into Savannah and stayed overnight before meeting friends and going on to Hilton Head. The staff was very friendly, the rooms comfortable and clean and the shuttle service very helpful. The breakfast was what we expected. We would stay again.Genuine Expedia guest review
Response by Country Inn & Suites By Carlson, Savannah Airport, GA Thank you for taking the time to post a comment. We are extremely pleased that your stay with us was a pleasant one! We look forward to your next visit.
"Convenient to the Interstate 95"
The hotel room was clean, but the heat was hard to regulate. The free wifi wasn't strong enough for us to use in our second floor room......we could only use it in the lobby. The breakfast was adequate with several choices but ran out of at least one of the juices both mornings. There is free shuttle service within a five mile radius, which we used […] to go for dinner one of the nights. Read moreGenuine Expedia guest review
Response by Country Inn & Suites By Carlson, Savannah Airport, GA Thank you for taking the time to post a review. We apologize for the issues you experienced during your stay and are taking steps to rectify them. We have worked with our internet provider to correct the Wi-Fi strength and our breakfast inventory will now be more closely monitored. We are delighted that you were able to take advantage of the free shuttle service and hope that you include that in your plans for your future visits to the area.
"What's happened to this place?"
I have stayed here in the past and it has been good. Right now, things are in decline. The breakfast was sparse and food availability was not being maintained. The internet signal is completely unreliable.Genuine Expedia guest review
Response by Country Inn & Suites By Carlson, Savannah Airport, GA I have taken care of all issues that you have listed above. I hope you will return so we can exceed your expectations. Traci Simmons
"Convenient for I 95, Savannah airport and Savanna."
We selected this hotel as it was very close to I 95 on our route from Charleston to Florida. It was a very short hop into Savannah via the Garden City route. The hotel is in a very new development area and is only minutes from eating places, shops and the airport. The hotel is very nice. Nice large rooms. There was a fridge and microwave but no safe. […] Room could have done with a comfortable chair or two but otherwise was good with two full beds and large TV. Hotel staff that we spoke to we're all very polite. The breakfast room is adjacent to the foyer. The included breakfast is the usual Waffle maker, cerials, juices, muffins, fruit. Coffee etc. adequate enough to get you on your way. It was only about 20 minutes drive into Savannah by the shortest route. A good tip is to plan on doing the historical trolley bus tour. Buy the ticket that enables you to jump off jump back on. You can then leave your car at the departure point, do pretty well the full tour and get off the bus on Riverside road. Enjoy a walk about exploring the area then pick a convenient bus stop to get the trolley bus back to the departure point. Read moreGenuine Hotels.com guest review
Response by Country Inn & Suites By Carlson, Savannah Airport, GA I am glad you enjoyed your stay. Hope to see you soon. Traci SImmons
Great stay for a get away weekend. Secluded from the action of the city yet close enough to get there within a 10 minute drive.Genuine Expedia guest review
Response by Country Inn & Suites By Carlson, Savannah Airport, GA Glad you enjoyed your stay hope to see you soon. Traci Simmons
Mgr ' s evening reception is sub par compared to competitors. Better off not even having that type of arrangement. Chairs in serving area need to be replaced, very tethered. Rooms were great and very clean.Genuine Hotels.com guest review
Response by Country Inn & Suites By Carlson, Savannah Airport, GA Good Morning, I have addressed all issues that you have had during your stay. I have ordered new chairs for our breakfast area and made some changes to our evening reception. I hope you can stay with us again so we can exceed your expectations. Traci Simmons
"Bad Internet makes a decent hotel seem bad"
Overall the hotel was fine. Breakfast was O.K. with no variations through the week. But the internet kept stopping and I would have to restart the connection. The location is near the airport and many restaurants are just on the other side of I-95.Genuine Hotels.com guest review
"Great hotel for the money."
Exceeded my expectations. The staff werefriendly, the hotel was clean and inviting. Will stay here again.Genuine Expedia guest review
Response by Country Inn & Suites By Carlson, Savannah Airport, GA I am very glad you enjoy your self. Hope to see you soon.
"great room location"
It was great one problem I had was my heat was broken and I call front desk to complain they told me will call maintance and call me back after a hour past I call back to complain spoke to a woman she told me will just switch my room. The room was awesome! Good jobGenuine Hotels.com guest review
Response by Country Inn & Suites By Carlson, Savannah Airport, GA I am sorry for the heat issue, but I am glad we could have turned that issue around for you.
"It was all good."
Nice room and well a maintained.Genuine Hotels.com guest review
The hotel staff and the room were great. A luke warm spa and horrible breakfast were the low points. Don't believe the pictures of the free breakfast. We went across the street to Waffle House the next day.Genuine Expedia guest review
"Proximity to highway"
overall, the stay was pleasantGenuine Hotels.com guest review
"easy on and off to freeway"
Beds comfortable, staff excellent, rooms were not dirty, just worn and a bit dated..Genuine Hotels.com guest review
"OK close to airport."
As we either fly from Jacksonville or Savannah to a bigger airport we stay close to the airport the night before departure and then you can leave your car there for free and take the shuttle to the airport. To our amazement we got charged for the parking $5/day. never happened at other hotels. It was too late to change it but we will be sure to check […] this next time. The person who drove the shuttle van TO airport was less then professional, did not help with bags or in and out of van, stepstool missing. On the other hand when we returned the van driver was excellent! Smiling and very helpful! Read moreGenuine Expedia guest review
"Nice and very comfortable."
Nice and very comfortable. Staff are very welcoming and helpfulGenuine Expedia guest review
Stayed here while on the road. It was just OK. Slightly dirty feel to the room (spots on carpet, hair in bathroom, etc). Breakfast left way too much to be desired!Genuine Hotels.com guest review
I was waiting for the hotel shuttle at 8:30 am on Sunday morning and it was running late. I, as well as 3 other people, wanted to talk to the front desk person, but no one was there for at least 15 minutes. This may have been a slow time for the hotel, but it was quite frustrating waiting for the shuttle and not being able to get any answers about where […] it was or even if it was on its way. The shuttle did come and we were on time, so all was good in the end. Read moreGenuine Expedia guest review
Cheap, worn sheets. Dirty, wrinkled curtains. Poor breakfast choices. Ripped chair seats in breakfast room. Unfriendly receptionist when checking in.Genuine Hotels.com guest review
Response by Country Inn & Suites By Carlson, Savannah Airport, GA We apologize for the problems you encountered regarding the poor condition of the facility and the service you received from our receptionist. We can assure you that this is not the level of service we pride ourselves upon, and we will be taking the steps necessary to improve our hotel and our services.
Clean room and friendly staff.Genuine Hotels.com guest review
The continental breakfast was not that good. The furniture in dining area very worn.Genuine Hotels.com guest review
Stuck in a room near elevator and vending. Lots of noise all night. Staff less than friendly. Seemed like they thought they were doing me a favor. TV did not work properly. Hot breakfast was a joke. No cups, no place tp sit, etc.Genuine Expedia guest review
"great hotel and location"
This was a great hotel, will come back for the reyurn trop.Genuine Hotels.com guest review
"Easy airport access"
I stayed here for one night before I had to leave from the airport. It was a good stay and was happy that they provided me with breakfast before my flight.Genuine Hotels.com guest review
Although we only stayed a night before traveling from Savannah to Minneapolis, this was a great hotel. The staff was extremely friendly, and if we ever visit Savannah again, I would definitely check here first for rooms!Genuine Hotels.com guest review
"very convienent to the airport"
Room was decent other than a little worn looking.It was clean and bug free though. The staff was very helpful and friendly. Cordell in particular was able to direct us to everywhere we needed to go. We really didn't get a chance to fully utilize the breakfast but the little bit we had was tasty and fresh. The beds were very comfortable. I would stay […] there again if in Savannah. Read moreGenuine Hotels.com guest review
"Clean, convenient, quiet"
If you are looking for a clean, quiet hotel that is super close to the airport, but also a short drive to downtown Savannah or the beach- this is a great choice. I was worried about the noise of planes and the distance from downtown, but it was always super quiet and we were able to get to downtown very easily. Our room was always beautifully clean. […] The "mini kitchen" area is a really nice convenience. The best staff member was the young lady who made our breakfast every day. She was always cheerful and willing to go the extra mile to make guests happy. She was a delight. The breakfast selections varied each day, and they were all tasty. If you couldn't find something to enjoy on their buffet then you really are too picky. My only criticism is that the pool area needs a little updating/ repair. A few more chairs or tables would be useful. The towels were often out, but that was due to the large number of small children staying at the hotel. We will definitely come back to Savannah and stay here again! Read moreGenuine Expedia guest review
"Great stay for the price"
Excellent, spacious room. Very clean room and facility.Genuine Hotels.com guest review
The hotel was clean and comfortable. The breakfast was quite good and the staff was very friendly and helpful. The negatives were that we had to wait 20 minutes at the front desk to check in. That's because the only staff member on duty had to take a guest to the store. It's a shame that they did not have enough workers on duty but it was Thanksgiving […] day. When the young man finally came back, he was very pleasant and helpful. The other negative was that the hot tub was not always working but the staff did their best to get it working as promptly as possible. We would definitely stay there again. Read moreGenuine Hotels.com guest review
Clean room. Good hospitality. Good price. Will stay here again.Genuine Hotels.com guest review
The overall stay was great. The only thing I didn't enjoy was breakfast. There wasn't enough space to accommodate everyone and very little options to chose from.Genuine Hotels.com guest review
Breakfast was tremendous! Definitely a lot more than what I expected!!Genuine Expedia guest review
"Country Inn's are my favorite, BUT not this one"
The room was clean but the walls were paper thin. I could hear everything in the rooms next to me, the hallway, and the room above me. The TV remote only worked the cable box, so I could not change the volume. The A/C unit was LOUD!Genuine Hotels.com guest review
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