"Perfect for our needs"
The hotel was clean and had a decent breakfast. We arrived at 8pm and left at 9am, we just wanted a place to stay on the way north from Florida. Very good location, close to the highway. The pool seemed OK, though we didn't use it and the fitness room was below average.Genuine Hotels.com guest review
"Good enough option for an overnight stay"
The hotel is conveniently located near 95. Lobby was very clean, breakfast was included and good. Very friendly employees. The room was comfortable (I got a kind suite) but it wasn't the cleanest hotel I had ever stayed (thinking about this type of hotel/price range). The sheets and towels seemed clean, but the carpet on the room had many stains and […] so did the pillows on the sofa bed. The bathroom has a tub/shower combination, this needs an update. Overall, for free internet and breakfast, it was a good enough stop, but I believe I wouldn't stay there again. Read moreGenuine Hotels.com guest review
"Not again --"
confirmed handicapped roll in shower room -got there didn't have it, had me in a a 2 queen room that i ndded expect no roll in shower needed 2 queens -then came up with a king suite --note the suites are no different than the regular room save they have one king and couch with a quarter wall rather than two queens--anyhow checked it our smelled like […] vomit -had to stay in the original queen -wall scuffed up, shower had plaster repairs around it not re painted or sanded down. Bed was comfortable, breakfast average Read moreGenuine Expedia guest review
Response by Country Inn & Suites By Carlson, Savannah Airport, GA On behalf of the entire staff, we apologize that your stay at our property was not satisfactory. Our property does have handicap accessible rooms with two queen size beds. While these rooms do not have a roll in shower, the bathtubs are equipped with rails and seats are available. Our accessible studio king suite has a roll in shower. We are dismayed that you found the conditions in the room below standard and assure you that the appropriate departments are working diligently to improve these issues.
"Great Convenience, Thin Walls"
Very convenient to I-95. A few 100 feet from Savannah-Hilton Head Airport. Walls were paper thin. Awakened by Billy and Susie discussing Billy's poor outfit color choice at 6:30 AM in the adjoining room. Had to tolerate loud laughing and talking from 9:30 - 10:30 AM from family reunion members across the hall (and both of our room doors were shut!). […] Breakfast was disappointing compared to other Country Inn and Suites. Glad we only stayed one night. BTW it's been almost a week since checkout and I'm still waiting for them to release the $50 breakage fee hold applied to my charge card. Should've took advantage of the Midtown and Historic Distric discount pricing to stay closer to Tybee Island. Read moreGenuine Hotels.com guest review
"Not as expected"
It was fine until the toilet broke and we had to move from the first floor to the second floor. We had already occupied the first room one night and had gotten comfortable but had to move. On the second floor, they were in the midst of re-papering the hall. I can give them a pass somewhat, because I know repairs have to be done at some point. The manager […] was very nice during our move. I would recommend that an overall cleaning of the rooms take place to get the rooms in a better look and smell. This hotel is not that old, so there should be more cleanliness. Our stay overall was good considering. we will probably give them another try when we return for another small vacation. Read moreGenuine Expedia guest review
"Did not meet expectations"
First of all, we get there at 2pm after a hard day of driving. The clerk tersely said check in is at 3pm. She would not check with housekeeping and I know there had to be rooms avail. Thus we had to kill an hour. The room had a mod chair that would not pull up to the traditional desk. There was no where to read. The corner had a straight back uncomfortable […] chair with no lamp. There was plenty of room for a comfortable chair and lamp. Otherwise the room, breakfast etc was fine. Read moreGenuine Hotels.com guest review
The hotel is nice. It could be better. Overall I would recommend to friends.Genuine Expedia guest review
"Close to downtown"
It was a pleasant experience. The staff was helpful and friendly.Genuine Expedia guest review
I iniatially planned our vacation for tybee island but i booked too late. this location was just a short drive away and with very friendly staff!Genuine Hotels.com guest review
"Nice hotel, timid staff at desk"
Our room was literally right next to main lobby(only one left) . There was a construction crew staying there as well and no one on 2nd shift would ask them to quiet down when they would go outside to smoke right next to guest room windows. Also allowed guys to lay on couches in lobby add of they were home. Shoes and all.Genuine Expedia guest review
"good stop-over on the way to FL"
Convenient location to interstate; not many restaurants close by; lousy breakfastGenuine Hotels.com guest review
This was my second stay at this hotel. The first room we had was an upgrade and had not been cleaned. The double room was excellent. Tthe Staff & Kim were very hospitable and courteous. On my next trip, I plan to stay there again. I have already recommended this hotel to my friends and family. Keep up the good work and this hotel will do great for all […] tourist. I'll be back for sure. Read moreGenuine Hotels.com guest review
"very nice place"
Enjoyed our stay for the night. Does not have full breakfast. What we had was good, though! Tub/shower was a little disappointing, but rest of place was good!Genuine Hotels.com guest review
"Great Savannah location"
Great 1 night stop on our way to Florida. Took in sights in Savannah, which was only a short driving distance from hotel. Great breakfast and clean hotel. Would stay here again.Genuine Hotels.com guest review
The hotel was great. We did not have any complaints. The breakfast was more than we expected and good. A tropical storm had come through a few days before we arrived and it rained the whole time we were there so the indoor pool was perfect.Genuine Expedia guest review
"Fine for an overnight stop on the way to Disney."
Hotel is clean and convenient to I95. We stayed for one night on our way to Disney. Beds were comfortable and the front desk staff extremely friendly. There is a convenience store and Wendy's within east walking distance. There are other restaurants and stores in the immediate vicinity. My only complaint would be the breakfast buffet. Half of the stuff […] was empty, there was no silverware and the silverware basket had dirty silverware in it. I did not feel like it was very clean. I would stay here again but would probably skoip the free breakfast. Read moreGenuine Hotels.com guest review
The entire stay was nice and clean, my only personal issue was the breakfast wasn't great... But that's a personal reference.. Over all nice hotel, clean room, hot, hottub, nice pool indoorGenuine Hotels.com guest review
The hotel was great for our purpose - a long weekend in Savannah at a reasonably priced hotel. Being very familiar with the area it did not bother us being outside of the city.Genuine Hotels.com guest review
"Linda the lady who ran the cafe"
This person was the BEST person, I have ever had in any hotel, through out my world travels. You not only have a great employee, you should have every staff member, do a few days with her to learn how to treat guests.Genuine Expedia guest review
"Great hotel for people traveling with business."
The hotel was quite, nice staff and safe to stay there.Genuine Expedia guest review
"Nice stay in Savannah!"
I really enjoyed my stay at this Country Inn and Suites! I was a bit nervous when I read some of the reviews but I think some people are just too picky. The only complaints I really have are minimum. The pillows could be better. They tent to get flat the minute you put your head on them and need at least two to create any kind of comfort. Our hairdryer […] didn't work and the lady who works the breakfast buffet really needs an extra hand. Poor girl was trying to do everything it seemed so some things like the overflowing trashcan get missed. I really enjoyed my stay and would recommend this to anyone! Read moreGenuine Expedia guest review
Response by Country Inn & Suites By Carlson, Savannah Airport, GA We are pleased that you were able to enjoy your last stay with us, but do want to offer our apologies in regard to the hair dryer issue. We are working with our maintenance engineer to remedy this issue. Our breakfast attendant is a valuable part of our team and we will certainly check in to providing her with extra help during the busiest times. We appreciate that you would recommend our property to your friends and family, and eagerly look forward to your next stay.
This stay was for a little birthday getaway for me and my husband. Upon arrival we found the front desk staff very helpful. The room was cool and comfortable. The room was quite clean considering it had been used several times before us and there were a few stains on the carpet. Really the only problems we saw were that the timer on the hot tub didn't […] work properly, there was no ice in the ice machines when we were checking out and the breakfast was good but the eggs were a little dry. Will stay in a Country Inn and Suites again. Read moreGenuine Hotels.com guest review
Response by Country Inn & Suites By Carlson, Savannah Airport, GA We are delighted that you chose our property for your birthday getaway! Our staff makes every effort to be welcoming and helpful to all of our valued guests. We do apologize for the issues you noted. The hot tub timer has been replaced and the ice machines have been serviced. We will use the feedback on the eggs to tweak our breakfast preparation. We hope that we can exceed your expectations on your next visit!
I recently spent 4 days at Savannah Country Inn & Suites. The facility including the following areas were clean and very well kept: the room, lobby, breakfast area, business center, exercise and pool areas. In addition, the location is superb and close to a number of eateries. You'd never know you were close to the airport, it's very quite. WILL DEFINITE […] RETURN when in the area. Read moreGenuine Expedia guest review
Response by Country Inn & Suites By Carlson, Savannah Airport, GA We are delighted to read that you enjoyed all of our amenities. We take pride in keeping our hotel clean and well maintained. In addition to the close proximity to the airport and several restaurant choices, we are also within a short drive of the downtown area. For those guests who prefer not to venture too far afield, we are also within a mile or two of a couple of movie theaters, a bowling alley, and a skating rink. We hope you will take advantage of one of these during your next stay.
"Comfort to relax in"
We liked the convenience of the hotel near our son's apt. It was important for us to have a comfortable place to visit. Everything we needed was there. We will stay there again.Genuine Hotels.com guest review
Response by Country Inn & Suites By Carlson, Savannah Airport, GA We are pleased that you felt comfortable during your last stay with us. We hope to exceed your expectations on your return visit.
"A great place to stay and recharge after playing"
The room was comfortable and clean. I traveled in a group -- it would have been nicer if we had adjoining rooms, but it was not available. The breakfast in the am offered many choices that tasted fresh and was delicious. The chlorine in the pool was too much as it stung our eyes. Was hoping for a separate sitting area as was stated on the website, however, […] that is not what the room offered. The mini kitchenette was helpful for snacks and drinks. Read moreGenuine Hotels.com guest review
Overall it was a nice and convenient hotel. However, I arrived at 11:02, watched the shuttle drive away as I was running behind it. When I called about getting a shuttle from the airport I was told that it was too late and to take a taxi. It wouldn't have taken 10 minutes for a shuttle to pick me up and drop me off at the hotel. The shuttle was one […] of the key reasons I chose your hotel. When I called the staff was rude and dismissive. However, in person face to face, the night clerk was pleasant but needs to learn phone etiqutte. Read moreGenuine Hotels.com guest review
Very nice place to stay staff was very friendly. Would stay here again!!!Genuine Hotels.com guest review
"Just don't try checking in late."
Our experience in the morning when we departed was very nice. The breakfast was pretty good, the lady at the front desk was super efficient and the gentleman who drove us down the road to the airport was delightful and charming. HOWEVER our experience checking in left much to be desired. Our flight ended up getting in late and the hotel's shuttle only […] ran until 11pm, leaving us stranded except for a cab. I cannot stress this enough DO NOT TAKE A "TAXI" from the Sav/HHI airport. It is not so much a Taxi as a car service that is independently run by the drivers who feel free to con you out of money because they know you are stuck. They charges $20 to drive 30 seconds off of airport property. It would be a few dollars tip if there were a shuttle like all of the other hotels in the area have. If you are getting in late choose another hotel. The person at the front desk late at night was unhelpful and gruff. Totally different experience in the morning however. They were great. Read moreGenuine Expedia guest review
Our room door was propped open when we got there. The room was dirty, cup, paper in trash cans, bed wrinkled, grimy hand prints on counters. Bed was uncomfortable. Could not get water hot for morning shower, only luke warm. Desk staff was average but unprofessional. They were eating potato chips at desk while we checked in. When I came back to desk […] to complain about room, manager came out from office with a bit of what looked like pizza in hand. I realize they may be eating in the office but they should be professional on the desk. She was polite an apologetic about the room but didn't have a similar room to offer us. Overall I felt the hotel was very poorly managed. I will not be returning, there are way too many better options by this location. Read moreGenuine Hotels.com guest review
breakfast bar was dirty, and little disappointing, they kept running out of plates or bowls. There is a microwave and refrigerator in the room!!Genuine Expedia guest review
"Terrible staff members at the front desk."
Hotel was good and OK, but two ladies at the front desk were so terrible. They never answered any question presently. Due to this factor, I actually decided to leave earlier without spending their one more day by wasting my money.Genuine Expedia guest review
"Good family hotel; great staff"
we have stayed in this hotel for 5 years now. Rooms are clean, breakfast is good, and staff is super friendly. We always enjoy staying in this hotel. We will return again next year.Genuine Expedia guest review
"A wonderful hotel for the family."
I love this hotel. I have stayed here about three other times with my family. But my stay this time was with my baby son. We enjoyed the whirlpool and pool. I like going there because its has an indoor pool so you can enjoy it when the weather is crazy. The rooms are very cozy and clean. Boy the beds are awesome. The staff are so helpful and friendly.They […] are a wonderful bunch of people. They keep the cookies coming at all times. The pool man cleaned the pool and whirlpool very day. This weekend the breakfast young lady cook was so wonderful. She was so helpful to help pleased a five year old boy. The night front clerk was very helpful. I had a family that was over my room that allowed their children to jump and play all through the night, I called her up and she went to solved the problem so that my son and I could sleep. Thanks. I will be back real soon. KEEP UP THE MARVELOUS JOB. THE STAFF AT COUNTRY INN AND SUITES BY THE AIRPORT IN SAVANNAH, GA. Read moreGenuine Expedia guest review
Room, while a suite, was very small and dark.....not pleased and would likely not go back to that hotel nor or that matter Country Inns....not up to par with what I usually get at competitors. Also, very noisy...My unit was directly above the door to the pool and it seemed to slam all night long. Overall, not happy.Genuine Hotels.com guest review
We usually stay at the hotels near the interstate as we travel. This hotel is 3 miles east of the interstate, but don't let that stop you from going there. We were very happy with our stay. The hotel was clean, beds were comfy and the breakfast selection was on par with most hotels.Genuine Hotels.com guest review
The water pressure on the 3rd floor was poor and one night there was not hot water. the staff at the front desk did not go out of their way to be nice.Genuine Expedia guest review
"hot water sucked"
The hot water did not work room was nice but with no hot water at 150 a night you should have hot water I felt like I was in the wildernessGenuine Expedia guest review
"Decent clean hotel, but could be better"
The room was nicely furnished and relatively clean. The bed was comfortable, although the pillows were a little too soft for my taste. The bath towels were adequate, yet a bit thin compared to other hotel chains. The TV and wifi worked well. That's the good part. The bad - The ground floor rooms have high ceilings (12 ft or more), causing them to be […] very drafty. As soon as the heat cycled off, it drifted to the ceiling and the room got cold. The lamps had harsh bright white CFL bulbs that might annoy those sensitive to this lighting. There were several minor but noticeable cosmetic flaws on the walls and bathroom tile that could easily be fixed with a little spackling, calk, and touch-up paint. In addition, our room was located between the breakfast area and a side door leading to the parking lot. We heard lots of noise early in the morning, especially from the exterior side door slamming. There was constant foot traffic outside our room door and children running back and forth yelling in the hallway. If you intend to sleep past 7 AM on the weekend, don't stay on the ground floor. The breakfast was also subpar. The waffle maker was nice, but I had to wait in line for 10 minutes to use it. Otherwise, there were gummy vending machine quality pastries and the eggs and diced ham looked like looked like they came from a foil pouch of military field rations. I recommend eating at the Waffle House across the street. Bottom line - the hotel provides adequate lodging but not great. Read moreGenuine Hotels.com guest review
"St. Patty's Day"
Stayed at this hotel with 3 friends over the St. Patty's Day Weekend. Was very happy. Quick check in and check out, clean rooms and bathrooms, and they even ran a shuttle every hour to and from the river. The only issue I had was the complimentary breakfast, it sucked and had no variety. But Waffle House is right across the street.Genuine Hotels.com guest review
"return to north"
Location of motel is convenient to I95. Room was comfortable, quiet and spacious. However, carpet had a red stain and light from surrounding motels lit the room even with the drapes drawn.Genuine Hotels.com guest review
"Convenient to I-95 and Airport"
Because of a full-house the night before, they upgraded us to a suite which gave us a lot more room. The hotel staff was very accommodating and courteous. We cleaned up behind ourselves and reused our towels (there four nights) which is what we do at home anyway. The Happy Hour was a nice treat. Breakfast foods were okay -- did have a variety though […] each day. Bed was comfortable and that is always a big concern since both husband and I have back problems. We could hear some noise (next door snoring) through the walls. Read moreGenuine Hotels.com guest review
"Great place to stay"
Good breakfast, clean room, nice exercise room and pool. A great place to stay and a bargain compared to the historic district.Genuine Hotels.com guest review
"It was great"
Very nice hotel, it was clean and quite. Great location to the airport.Genuine Expedia guest review
"Close to airport and convenient"
Overall hotel was satisfactory. First room that was assigned to us was not made up and was dirty. Hotel staff quickly moved us to another room, only to find out the keys were not coded and had to get hotel staff to let us in room. Hotel front desk staff brought us a newly keyed card. Other than those events, hotel was great, beds clean and slept well. […] Shuttle to airport very helpful for early morning flight. Would recommend this hotel for travelers. Read moreGenuine Hotels.com guest review
"Good price, 18 minutes from the historic district"
Housekeeping didn't replace our towels or empty the trash. Great complementary breakfast. Terrible gym, one day only 1 of the 4 pieces of equipment was working.Genuine Hotels.com guest review
"Great place to stay"
We've stayed in the historic district the last 2 trips and paid twice what we paid to stay here. Plus hot breakfast and parking were free. Great (reasonably priced) restaurants within 1 mile. The bed was very comfortable.Genuine Hotels.com guest review
The hotel was clean, the staff was friendly. Noise from adjoining rooms was bothersome but didn't go late.Genuine Expedia guest review
"Great for airport access and nice"
The room was great - clean bright, modern, not cramped, had desk and chair, coffee pot, fridge, all as advertised. Breakfast was hot and good. Only failing was the front desk personnel did not know anything about catching bus into town or where they were on a map! That caused some difficulty. But otherwise desk staff were very helpful and welcoming. […] This room cycles through major discounts on hotels.com - about every other week I think. Great deal on discount! I would stay here again anytime. Read moreGenuine Hotels.com guest review
"Nice place to stay"
We were happy with everything except two things (no fresh 24hr. cookies & coffee, and the breakfast was not all that good). We have stayed at this same hotel name in Savannah, Midtown and the fresh 24hr coffee and cookies was a very nice treat for their customers. If they were out at any time and you asked them for some, they were happy to make more, […] unlike this hotel. I asked for some cookies around 10pm Saturday night and was told, "we are done making cookies for the night." There was no coffee available in the lobby, only water. It's the little things that sets a hotel apart from other hotels. We will definitely stay at the Country Inn and Suites By Carlson Savannah Midtown on my next visit. Read moreGenuine Hotels.com guest review
"a Great choice"
Great place for the money, staff was wonderful. I plan on staying here on my next trip.Genuine Expedia guest review
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