"Too far from everything"
The hotel itself was nice. The room was really tiny but very clean. The breakfast spread was nice and the staff members were friendly. This hotel is too far from everything. It was such an inconvenience to have to take the hotel shuttle to get to and from the train station. There is no order to who gets on the shuttle bus first. If a person pushes their […] way to the front you just had to deal with it. the last shuttle from the train station was 10:45 which cuts into any night life you want to experience in the city. Nothing is within walking distance, the area seems to be very industrial. I ended up checking out early and getting a hotel in times square for $50 more per night. Read moreGenuine Hotels.com guest review
"A Bad Experience"
The Hotel had a plumbing problem and the front desk had the nerve to tell me to plunder the toilet. Not satisfied with the service, I would not stay their again. It was last minute choice anyway.Genuine Hotels.com guest review
We had a great experience staying in this hotel. Location was convenient. Staff was great and very accommodating. We will definitely stay there again when we come to visit New York.Genuine Expedia guest review
"Very pleasant stay"
We had a wonderful time at this hotel. Clean facilities. Friendly staff.Genuine Expedia guest review
"Nice but tight"
Hotel was easy to find eventhough I arrived after 10pm on a Tuesday night. NO PARKING! Staff was friendly and helpful. Extremely clean lobby and room. Room was very small, but I'm from the south where we have alot of room. Room was very clean, beds were very comfortable. VERY GOOD BREAKFAST! Lobby staff were very knowledgeable about buses, subway and […] attractions. Hotel shuttle was on time and driver was helpful with directions and extremely courteous. Would definitely stay again. Read moreGenuine Hotels.com guest review
Shuttle service very helpful. Good breakfast. Nice service. Definetelly to come back!Genuine Expedia guest review
"Nice hotel - terrible parking"
Nice place to stay: courteous staff, clean room and great breakfast. / If you rent a car, good luck with the parking. You may have to park a block or two away. Still, overall nice stay.Genuine Hotels.com guest review
"Nice place, close to all"
Great room and comfy stay. Staff was very helpful. Breakfast was good. Only down comment was the courtesy shuttle, which denied me a trip back to the hotel because it was 10:45 pm ( It stops at 10:30 pm) causing to walk back to the hotel. Only to find the bus returned to the hotel at the same time I did. He could of given me a ride. Otherwise a good […] hotel and would stay there again. Read moreGenuine Hotels.com guest review
Everything was nice, the staff was excellent.Genuine Hotels.com guest review
"Great hotel if you need to be in queens"
The place couldn't be nicer; great staff, clean rooms, free breakfast, and if you need to stay in that particular part of Long Island city it's fantastic. A bit far from public transport but they've got a shuttle and you are within blocks of bantry bay, an Irish pub with the best shrimp po boys in the city.Genuine Hotels.com guest review
"Comfortable, quiet and helpful."
I would stay here again. This website requires more information but this is it.Genuine Expedia guest review
Hotel was fine, staff was nice...I needed a car this trip, so I saw they had free parking. I got the last space at 6pm check in.Genuine Hotels.com guest review
"Is a nice hotel close to the city and airport."
My girlfriend and I loved it. Is close to the city and airports. The place is nicely decorated and clean. One of the things that we like the most beside the staff ( the girl at the front desk call Irene was great) was the free parking.Genuine Expedia guest review
Quite convenient for visiting family to hop on a train in LIC for easy city access to meet up with me (and other family) in the city. Pros: affordability and convenience; solid continental breakfast (more than just muffins...you get actual food like eggs and cereal, etc.); free shuttle service to/from Subway (you can call them to pick you up); quality […] and friendly service; decent city view...depends on which floor your room is located. Potential cons: Shuttle runs on a 1/2 hr schedule that ends at 10:30p; located in a Warehouse district (but it's super safe), approx. 1 mile walk to/from train (could be a pain for older folks) Read moreGenuine Hotels.com guest review
Comfortable, staff helpful & pleasant. Great view of the city!Genuine Expedia guest review
"close to Manhattan"
Staff was very friendly, room was clean and comfortable. Only negative is that there is no parking lot. You have to park on the street. Fortunately I was able to find a close spotGenuine Expedia guest review
Everything was great except for the street noise at night. We stayed in a room on the 3rd floor. The windows are not sound proof so we had lots of street noise during nights.Genuine Hotels.com guest review
Great Location to the city. shuttle service was wonderful, they take you anywhere you need to go (ie subway, restaurants). Front desk staff was helpful and polite. The only negative was not much parking space. I would definitely stay again! ! If you want to see the city lights, make sure to get a higher floor. .Genuine Hotels.com guest review
"A good value"
We enjoyed our stay. The breakfast was very nice and the room was comfortable. We would go back againGenuine Hotels.com guest review
I really enjoyed my stay at this hotel. The room was small, but it was clean and comfortable. Parking was not that great, several times we had to park on the side street of the hotel where there wasn't alot of light, but overall this is a nice place to stay!Genuine Expedia guest review
"Good for an overnight - parking atrocious."
The room was fine. Parking is atrocious. While I only had coffee and a bagel for breakfast there are many options but finding a place to sit was difficult as it was crowded. They finally opened a conference room nearby. I would stay again. The neighborhood is in middle of an industrial area.Genuine Hotels.com guest review
"Nice and discreet"
Hotel is nice and neat....would definitey stay again. The staff was very friendly and welcoming,Genuine Expedia guest review
"Parking was not ideal"
Foggy days prevented a great view of the city, and the location is good with reference to geographic proximity. Otherwise it's not great, doesn't emanate safety. And while it is a 15 minute walk to the 7 train, it'll put you in Times Square or at Citi Field directly.Genuine Hotels.com guest review
"Nice staff - Would of love to have a few more amme"
Outside notice was terrible. Staff was very nice. Would of love to have a pool/jacuzzi.Very clean and comfortable.Genuine Expedia guest review
"Great location at a good price"
Shuttle service to and from subway station is perfect. Staff was suberb at accommodating every need. Will stay there again on next trip. Commute to Manhattan was only 15 min by subway. Breakfast was great and complementary Starbucks coffee and tea 24/7 was a plus. Parking was limited but not impossible to find.Genuine Expedia guest review
This was a very nice experience. Clean room and excellent staff.Genuine Expedia guest review
I BELIEVE THE SUCCESS OF ANY HOTEL IS THE STAFF AND THIS HOTEL WILL BE VERY SUCCESSFUL. ITS THE BIG THINGS THAT GOT MY ATTENTION LIKE HELLO AND GOOD EVENING A CLEAN ROOM DECENT BEDDING AND FAMILY FRIENDLY THANKS FOR DOING THE RIGHT THINGGenuine Expedia guest review
"Don't stay here if you have a car"
The hotel was very nice for the skyline view if you are on a high floor, staff members were extremely helpful and pleasant. The room was small but clean and comfortable. However, we will not stay there again because the parking availability was awful. It was unsafe, and the garage was scary. We were there for 3 nights and were told to park on the sidewalk […] the first night, we parked in the really small garage the second night, and found a spot on the street the third night. Because there are no cabs in the area, we had to use a more expensive car service to get into the city. The breakfast area was also not large enough to accomodate the # of guests in the hotel (not enough tables to sit down all three days). Read moreGenuine Hotels.com guest review
"Very nice and comfy hotel"
I had very good experience in this hotel. I liked everything!!! Big THANKS to shuttle drivers! They are very profesional drivers!!!!! You call hotel for pickup from train station, and drivers come in few mins to pick u up:) That was so good :) I loved their service!!! Those girls were so profesional in the front!!! Thanks girls!!:) They gave us directions […] how to get around the city Read moreGenuine Expedia guest review
"Ugly and old"
So old and ugly. It doesn't look like a marriott but it has a confortables beds....Genuine Hotels.com guest review
"My weekend getaway!"
I thoroughly enjoyed my stay and recommend this hotel. The breakfast was great too!Genuine Hotels.com guest review
"Really Good Hotel"
We chose this hotel based on location (near Manhattan) and reviews found in Expedia. We stayed 3 days with our daughter and son. The hotel is fairly new, the rooms are really clean and in good condition. The rooms are a little small but for the price and because of the fact of being in New York I would say it would be expected. The complimentary breakfast […] is very good. The shuttle to the Subway station is also very convenient. The only 2 points that I have not given maximum scores was the staff, as sometimes some of them seemed a little rude (I don't know if it is because it is just a big city thing as we found several people in stores and restaurants like that!). Anyway, as a guest if I am making a reasonable request I expect to be well treated. The second thing was that we stayed in a second floor room and it was very noisy at night. I don't know if we were on the side where the deliveries are made, but the noise coming from trucks was annoying. Overall a really good option. Read moreGenuine Expedia guest review
"Hospitality at its best!"
I arrived with my family over three hours than originally planned. I parked at the hotel and proceeded in to ask if I would be allowed to park until checkin at 3:00 pm. Not only was I allowed to park before checkin but I was offered to join the other guests to eat their daily complimentary breakfast which comprised of an assortment of all fresh foods, […] juices, Starbucks (which is served around the clock) while the front desk help looked to see if there was actually a room available for me right then. To me, this kind of service is unheard of. For the price of the room, the service provided and he comfort I don't think I'll ever stay anywhere else. I almost forgot, there is free transportation from the hotel and as many times that I used, each driver was knowledgable, polite and willing to answer any questions. Read moreGenuine Expedia guest review
There is no parking and dozens of cars got towed. The rooms are too smallGenuine Expedia guest review
Response by Fairfield Inn New York Long Island City/Manhattan View Thank you for your feedback. We do have parking here at our property. It is limited but in the event that the parking is full we will gladly assist our guests in finding a spot to park in .
"Our New York City visit with a Truck"
We had a truck on this visit, and I refused to pay the insane overnight parking rates in NYC, so I booked this hotel in Long Island City and it was PERFECT. While their "free" parking typically wasn't available in their small lot, it was always available nearby on the surrounding streets, all businesses, and we had no problems whatsoever. The free breakfast […] here is WONDERFUL because it actually lasts until 10am on the weekdays and 11am on the weekends---BRAVO for understanding that some of us ARE ON VACATION! The rooms are small and basic (no refrig or microwave) but the beds are soft, everything is clean and comfortable, and coffee & tea are available 24 hrs in the lobby. All of the staff I dealt with were very polite and helpful. They do offer rides to the subway stations, but since I didn't use it I can't comment beyond that. The only negative is that it's not in a "walkable" area for food, or shopping, or anything like that . Read moreGenuine Hotels.com guest review
"very friendly staff"
Had a great visit to nyc! Far enough to not pay nyc prices but close enough to get to the city easily. Free shuttle to subway was convenient. Everyone was very helpful. Need better parking and a pool would have been nice. Would definitely stay here again.Genuine Hotels.com guest review
Hotel was veey nice. Needs more seating in the breakfast area. Would have been nice if the shuttle service ran later than 10:45 as well. Parking is another thing that could be improved on as wellGenuine Hotels.com guest review
Parking is a major problemGenuine Hotels.com guest review
"Nice Hotel close to Manhattan."
The free breakfast and free shuttle is excellent! A very nice hotel.Genuine Expedia guest review
"Hotel is great love the bed.. Breakfast was okay.."
The only thing is the parking is always full at all times.. So that leaves you to park outside the street..Genuine Expedia guest review
"Great location, excellent staff"
My experience was great, very friendly staff. Room very clean, also the hotel in general was very clean. My only complaint was the lack of parking space when they offered free parking.Genuine Expedia guest review
Response by Fairfield Inn New York Long Island City/Manhattan View JM, Thank you for taking the time to rate our property. I am pleased to hear that you had such a great stay with us. I know parking can be a little rough sometimes, but any of the staff is more than happy to assist in helping locate a place for our guests to park their vehicles.
The hotel was very clean and the staff was very pleasant. Unfortunately, there was really no place to park because of all the snow on the street. The room was a little smaller than I expected but it was very clean and the beds were very comfortable. Breakfast was great!! There was alot of selection and the food tasted awesome.Genuine Hotels.com guest review
Nice modern hotel. Employees were very supportive, helping me find parking despite tons of snow on the sidewalks. Clean, friendly room od 3rd floor with Manhattan View. Only drawback was a truck parked outside with its noisy generator running all night. I called the front desk around 5 AM and they said they cannot do anything against it, as these trucks […] wait for the neighboring businesses to open in the morning. They offered a room on a higher floor for the following night but I opted to get earplugs instead. Read moreGenuine Hotels.com guest review
"Every thing about this hotel amazing"
I always use this hotel when i travelling to NYC..especially the breakfast so good...and the price cheap if you staying closed to Manhattan area...be honest i like this hotel..Genuine Hotels.com guest review
"Enjoy the Stay"
I very much enjoyed my stay and the rate was very fair.Genuine Hotels.com guest review
"great choice close to the city"
Hotel was very clean and comfortable. Lots of choices for the continental breakfast. I was satified.Genuine Hotels.com guest review
Response by Fairfield Inn New York Long Island City/Manhattan View Thank you for your feedback. I am glad to hear that you enjpoyed our continental breakfast buffet.
"Nice price, nice hotel"
The hotel room was very clean. The staff was friendly and the breakfast was good. There also was a bar 2 blocks away called Bantry Bay which was simply amazing. The food, staff, and drinks there were all top notch and it was recommended that we go there from the hotel. I have zero complaints about my stayGenuine Expedia guest review
Response by Fairfield Inn New York Long Island City/Manhattan View Ron. Thank you for your feedback. I am pleased to hear that your stay with us was great. I will extend my gratitude to the entire staff .
Hotel is good location, clean rooms and friendly staff, highly recommended.Genuine Hotels.com guest review
hotel so so，but breakfast was goodGenuine Hotels.com guest review
"Great value and service"
this hotel was an exceptional value, very clean/modern rooms, and the service was exceptional.Genuine Hotels.com guest review
Response by Fairfield Inn New York Long Island City/Manhattan View Panes, Thank you for your feedback. I will extend my gratitude to the entire staff for making your stay with us an exceptional experience.
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