"Hotel in New York"
Had a pleasant experience, all the required facilities were available, was near to airport/subway station.Genuine Expedia guest review
"Very comfortable although it is a bit far down"
Firsr, the bed was really comfortable after walking a lot. Very clean and fruits for brackfast were very fresh. I would always choose Fairfield. I hoped to have a manhattan view but I didn't get it Shuttle and subway to down town. It wasn't that bad to do so. Overall i was very content!Genuine Expedia guest review
"Had a pleasant stay."
The room was clean and good. Not very spacious but you can't ask for much in NYC. Breakfast and the shuttle service were added facilities. Overall a decent hotel!Genuine Expedia guest review
"Close to my main destination"
The hotel was clean, room was clean, and the staff were all courteous, professional, and helpful. The breakfast, and coffee in the lobby were helpful. The A/C in the room is placed so the blackout curtain(too short for the window), blows out. This let too much light in the room to stay sleeping. There are several sensors/detectors in the room which […] flash lights. I had a bout of insomnia, most people are not going to have a problem with this. There is very limited parking, in the garage under the hotel, and difficult to find street parking, but I always got "something" This is NY after all. I would return again. Read moreGenuine Hotels.com guest review
"good option for those visiting manhattan"
The hotel was fine, exactly what I would expect for the price range. The shuttle service to the train station is convenient, they even let me use the shuttle on the day i checked out. Breakfast was decent. Free parking although spots are a bit limited. My only issue was that they charged me $5 for something i supposedly charged to my room but didn't. […] They took off the charge when i insisted i made no such purchase. Not a big deal but would have been better if it didn't happen at all. Read moreGenuine Hotels.com guest review
"HORRIBLE CUSTOMER SERVICE"
As beautiful as the hotel is the location is very bad and it had the most ABSOLUTELY HORRIBLE CUSTOMER SERVICE I HAVE EVER EXPERIENCED!!!!!!Genuine Hotels.com guest review
"It will certainly do...."
This hotel was not the most conveniently located, but for the price, it will do. It's comfortable enough, safe, and the continental breakfast was good. Our toilet was broken, but the staff took care of it. Other than that, no real problems, we would stay there again.Genuine Hotels.com guest review
"Good Choice in Manhattan."
Clean and comfortable to stay. Staff are helpful. Two things made me feel a little unhappy: 1. They got a fire alarm at middle night, which turned out nothing serious. 2. We were mis-led about the open hours of a clinic nearby. The provided information should have been more accurate.Genuine Expedia guest review
The onsite parking was a bonus, plus the free shuttle to and from the subway all day absolutely made a big difference. Very friendly staff.. Would definately reccommend (actually already did), for anyone looking for a NYC hotel.Genuine Hotels.com guest review
Staff was very friendly, rooms clean and good breakfast.Genuine Hotels.com guest review
- no microwave or fridge in the rooms. - not enough breakfast, the more you come late, the less food you find.Genuine Hotels.com guest review
enjoyed stay, wonderful breakfast, will use again soon great shuttle service and quick use of car serviceGenuine Expedia guest review
"Well run! Shuttle service needs extended PM hours"
This is the 3rd or 4th time we have stayed here, as it is within a mile of where our daughter lives. The past 2 times we have driven here, and while there is a tiny parking lot, and an even tinier underground garage, we have been able to find street parking without a problem (even at midnight). The hotel offers a convenient shuttle which will drive […] you to the closest subway station (the #7 train) and that is terrific except for the fact that if you want the shuttle to pick you up at the station after your touring Manhattan, you must be there by 10:45 p.m. This seems like a reasonable time on the surface, but if you go to an 8:00 Broadway show & walk a bit around Times Square afterward, you will not make the pick up time. My recommendation would be to have the last pickup be at 11:45 p.m.--especially Thursday-Saturday. Having said that, I am VERY happy that they have the shuttle, even though we only used it once (our friends who also stayed there used it more often) The other small issue, is the fact that there is only one chair in the King Room. It is NYC, so small is the name of the game. The room was clean & comfortable, the breakfast was terrific and it is a very well run operation! Read moreGenuine Expedia guest review
It was wonderful. Peace, clean and family environment. I was with my wife for three nights, and we liked it. I was so worried about location, but it was fine because of hotel's shuttle services. Best things are: breakfast, rooms, and of course helpful staffs. :)Genuine Hotels.com guest review
"Good hotel for comfortable stay"
The best part of my stay is this hotel is this hotel is close to downtown and subway station and there is a shuttle service to subway station which proved to be very helpful. Free breakfast is great.The rooms can be better but at that price i don't complain. The Empire state building and downtown view from my room window is great and i would definitely […] stay here next time. Overall it is a good and comfortably hotel to stay. Parking might be a problem. If you are looking for a comfortable hotel to stay close to city go for it. Read moreGenuine Expedia guest review
The room was clean. Parking is limited. It has free transfer to train station.Genuine Hotels.com guest review
Enjoyed my stay. Their shuttle to the train was very convenient. Train takes you to times square within 10 mins.Genuine Expedia guest review
"Pleasant enough considering the bargain rate."
Marriott & Fairfield staff are always terrific. During this visit, the person at check-in was "pleasant enough", but certainly didn't go out of her way. The website advertised "free parking". Upon arrival I was matter-of-factly told that parking was "on the street where I can find a space". Nice - I expected more, or at the very least an apology. Those […] little pleasantries can go a long way when traveling. Read moreGenuine Expedia guest review
We only had one night in NYC & were wondering what this hotel would be like. It was an unexpectedly spectacular find! The staff members at this hotel were uncommonly gracious, helpful and on top of every situation. Managers from other hotels should go to this hotel to find out how to create the magic that is going on with this staff! Our room was much […] nicer than we expected for this price. Likewise, the breakfast was so good with lots of options and even had items like soy milk. I will most likely go back to this very hotel every time I am in NYC. The only fault I could find with this hotel was that the nearest subway stop was a bit far from the hotel, but a shuttle goes back & forth every half hour until 10:45 @ night. Also, the parking is free! Read moreGenuine Expedia guest review
Marriott's quality is always good. This place is a bit over the river near some movie studios so you can get the quality for less. Very helpful staff great breakfasts and 12 noon checkout make it my favorite here.Genuine Hotels.com guest review
Nice hotelGenuine Hotels.com guest review
"No Phone System working during the entire stay!!!"
This hotel was close enough to the event I was attending that it looked like a great option for the price. However, buyer beware. The special rate we received was for a good reason that was undisclosed to us even after checkin. The entire hotel's phone and internet was down. So not only could you not call from your room but you can't call the hotel […] AT ALL. it says disconnected. and the WiFi / internet was not working at all which was a major problem. I was very upset trying to reach the front desk to find out information about check out since the conference was going to be running later than 11am. but we had to leave the event early rush to the hotel and upon telling the front desk the situation they just kind of nodded and said "Yeah we know, time warner is supposed to fix it". Unacceptable Read moreGenuine Hotels.com guest review
"great deal for a quick visit to NYC"
exceeded expectations. transportation tip: walk on Van Dam and cross under LI expressway. within a few short blocks you're sure to find a cab on the street. Maybe not great at night, but really good in daytime.Genuine Hotels.com guest review
everything is good. If we got a more spacious desktop and seat, the experience would be wonderful.Genuine Expedia guest review
"it's a good hotel"
it's a nice stayGenuine Hotels.com guest review
Everything was perfect, except the location, even tough, the hotel provided car service to the subway station, however, the return was not provided due to telephone problems. I would recommend to stay in this hotel.Thank you.Genuine Hotels.com guest review
"Good, but could have been better"
Room was smaller than I was lead to believe. The wifi was on and off for my laptop and didn't work at all on my girlfriend's. The issue took a chunk of our day. "Manhattan view" was of a cemetery and a junk yard and a partial view of the brick wall of another part of the building... Overall the people where nice, and the room was clean, the shuttle […] bus was on time and the breakfast was good. It was generally good but it could have been better. Read moreGenuine Hotels.com guest review
"Good hotel, ugly location."
When we Got to the hotel And i noticed the area and surroundings i couldnt help tell my husband we are screw...it looked ugly And dangerous to walk at night, me Being pregnant And my hormones going crazy gave me chills just thinking HOw on earth would we walk late at night here o even come late... Now that is just the outside. But the hotel itself […] is very clean And great service from the front desk staff And very nice organized. Our room was fantástic with the city view of all manhattan. :) Read moreGenuine Hotels.com guest review
"Close to the city"
Book online with Hotel.com King size bed. Got to hotel they gave me handlycap room. Told me rooms where all sold out.Genuine Hotels.com guest review
I appreciated the shuttle service!!!!Genuine Hotels.com guest review
"best bargain in nyc"
Outstanding staff at this location. Me and my wife arrived in nyc 11am and they let us check in early. The room was clean and quiet. Great breakfast every morning. The hotel is 15 minutes away from subway station but they have s shuttle bus that takes you there every 30 minutes. Only negative is that there are no restaurants near by. I will stay again […] best bargain in nyc. 7 subway will have you in time square in 10 minutes Read moreGenuine Expedia guest review
"Clean, helpful and accomendating. 2 thumbs up!"
I was pleasantly surprised at how beautiful and clean this hotel was. Our rooms smelled so fresh and clean every day. The bedding was clean and the pillows were so nice.The only complaint I would have about our room was that the Maid always shorted us on wash cloths. She would only leave 2 in our room and we had 3 staying in it. We had to call the front […] desk and have extras delivered 3 days in a row. The shuttle bus to and from the Subway was such an advantage for my family. It dropped us off right at the Subway station and they would drop you off and pick you up at one of the Restaurants that they recommended. We enjoyed two of the recommended restaurants and both were excellent. The Starbucks coffee made my morning, afternoon and evening! The hot/cold breakfast each morning sure started our day off right AND it saved us a lot of money. This hotel gets two thumbs up from me and my family. I would definitely stay at this hotel again. Read moreGenuine Expedia guest review
WiFi wasn't working. we check out a little later than what the checkout time was and they didn't have any issues with that. Typical breakfast as found in all fair-field inn hotels.Genuine Expedia guest review
"Affordable hotel for couple"
The hotel is nice and clean and they served freshly prepared breakfast.Genuine Expedia guest review
"Great place to stay!"
Excellent staff. Very friendly and helpful at check-in and throughout the stay. Shuttle drivers were very knowledgeable and timely.Genuine Expedia guest review
"Good price, good service, recommended"
I didn't spend much time at the hotel as I was in the city most of the time, but let me tell you, the free shuttle to the subway station that this hotel offers was very helpful. They will even pick you up if you give them a call. There is also a bus stop just a few blocks away that is very easy to walk to. The free breakfast was also very good. The […] room was always cleaned, and the staff was very informative and helpful. The neighborhood is so-so, not too bad, not great. I would stay here again because the hotel is nice and the prices are not too high. Read moreGenuine Hotels.com guest review
The hotel was clean and the staff was friendly. The price is reasonable. The hotel has shuttle to the nearby subway station which gets you to Time Square in 20 minutes. We had excellent experience with this hotel. Highly recommended.Genuine Hotels.com guest review
"Good for business trip."
Clean and good service. The same breakfast every day. Reach subway station just by taking shuttle bus from hotel.Genuine Expedia guest review
"Great hotel at an affordable price near Manhattan."
Great hotel. Nice rooms, nice bed and nice TV. The breakfast is also good. The only minor issue is that it states that the hotel has free parking and it has indeed, but it has only a few spots and I had to park my car on the street.Genuine Expedia guest review
"Good Hotel in a not too nice area"
Great price ; Very clean ; Comfortable but ugly neighborhood ; Shuttle service is a great idea, but it does not run timely.Genuine Hotels.com guest review
14 hr day tv production.walking dead (crew description).Great front desk reception at 3am check in.Starbucks avail. 24hrs .Genuine Hotels.com guest review
Everything was great. The only problem is that hotel is far from the train station.Genuine Hotels.com guest review
"Great hotel, bargain rates"
Staff and rooms were great. Only complaint was that the shuttle back to the hotel took a good 45 minutes to come pick us up, but only one time. Perfect place to say for a good price. I don't recommend walking around to late near the place, though. Cab back from times square was around $15.Genuine Hotels.com guest review
"Extremely helpful staff"
The staff made this stay the most pleasent trip we have had in years. They deserve 5 stars!!!!Genuine Hotels.com guest review
great experience...friendly staffGenuine Hotels.com guest review
Everything in the hotel was awesome! The staff is nice and the coffee is available 24 hours a day which i really liked! I dont recommend relying on the shuttle to take you to the train station or pick you up though. I waited for an hour and a half at the train station after i called to be picked up. It was very cold outside and my phone was dead so […] i couldn't call again. I ended up having to pay for a cab. I felt like the staff was preoccupied every time i needed something. They were very nice though! I would definitely stay here again, but i would make sure to have a backup transportation choice! Read moreGenuine Hotels.com guest review
GoodGenuine Hotels.com guest review
"close to the bridges"
overall i was up set i paid for a king room with a Manhattan view an i got a room with double beds not even queen there was not really enough room for my husband and I to sleep in the same bed.Genuine Hotels.com guest review
I love Fairfield the best hotel in new yorkGenuine Hotels.com guest review
"Needs better location"
I thought the hotel was great I just did not like the ragged area it was located in.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )