"Love it long time"
if you are going to a Rams game it is the best place to stay.Genuine Hotels.com guest review
i like staying at this hotel, however, i think it needs a microwave and refrigerator (it has a stocked refrigerator) but i like to have an empty refrigerator for storage of water and drinksGenuine Hotels.com guest review
"Nice enjoyed it"
Great time. Went to football game. We win so very happyGenuine Expedia guest review
"Good location but nothing else"
I was in town for a Rams football game. This hotel is very close to the dome and a casino so I figured why not. Boy, was I wrong. Here's why not……. I reserved my room using Expedia and reserved a suite with a king bed. When I checked in, the lady behind the counter said nothing about the room so I figured I must have gotten what I reserved. Much to […] my chagrin, I walked in the room and quickly noticed that the carpet had MORE stains than my college fraternity house. It looked disgusting. When I walked into the bed area, I noticed there were 2 beds and not the king bed I reserved. I went to the desk, and let's just say that the staff was less than cordial and didn't give a rip. I went back to the room, walked into the bathroom to learn than it was a handicapped accessible room to boot. Great, just great. So I went back to the desk and asked if there was any room, even if not a king, that wasn't handicapped accessible. I got the same attitude and a terse "no, will there be anything else" response. I asked why I didn't get the room I reserved and the response was that I "requested" a king suite but didn't mean I could actually get one. Then why in the world did I even have to select what room I wanted if they are just going to give me whatever they feel like giving me??? I will never stay here again and would not recommend it to my friends or enemies. There are lots of good hotels downtown. Pick one of them. Read moreGenuine Expedia guest review
The hotel was very comfortable and in a convenient area. The free shuttle to the St. Louis Cardinals game was a plus. The restaurants were reasonably priced. The pool area was a little small, but overall nice.Genuine Expedia guest review
Convenient to casino. Decor is dated. Toilet frequently and noisily refilled due to leaky flapper.Genuine Hotels.com guest review
"Located at the landing. Walking distance to downto"
Carpet in much need of repair and replacement . Face lift needed soon. Friendly staff, room rates pricey for what it is. No continental breakfast even with the rates.. I would rate this a 3 starGenuine Expedia guest review
"A good time down memory lane"
Hotel and staff, The Landing, local restaurants, and other patrons were just as I remembered from the last time I visited 3 years ago, same weekend...fun, friendly, & fabulous!Genuine Expedia guest review
"Big Muddy Festival 2014 Hotel Stay"
Great location for this hotel for the festival, as it was within a 2 block walking distance. Price was right, with roomy accommodations. Grateful that the casino wing was separated from the hotel wing so that we did not have to walk through the noisy casino. Do not eat at the Casino Diner as it was mediocre at best.Genuine Expedia guest review
"Great hotel with great staff."
Easy and quick check-in and check-out. Beautiful room. The hotel staff were very accomodating and they were so friendly. Our room had nothing to complain about. This was the best place to stay for events at Edward Jones Dome.Genuine Expedia guest review
"Great hotel for visiting the Edward Jones Dome"
The hotel itself was very nice. The lobby was beautiful, the rooms clean and the bed comfortable (although the pillows are incredibly squishy). The location was excellent for attending a concert at the Dome. The only real issues were around the various dining establishments in the hotel. The buffet had no children's price. The was one place that served […] late night pizza but the hotel staff at 2 different places didn't know where so we ended up having to ask another quest. Lastly, the 24 hour dining place was our breakfast stop. The food was terrible, almost all orders at the table were incorrectly cooked (runny eggs, wrong side) and our coffee and tea was left empty. Hotel is great but make plans to eat somewhere else! Read moreGenuine Hotels.com guest review
When booking this hotel you should inform guests that there is a deposit fee of 50$ per night you book and stay!!! While it is refundable after checkout it takes 3-7 business days to post back to your acct and if you weren't expecting it, it can cause a hassleGenuine Hotels.com guest review
"Great location, but in need of updates"
The hotel had stained carpet in the room and in the halls. The pool was cloudy. But, the location is great.Genuine Expedia guest review
"Nice hotel close to all events we attended."
Easy access to the things to do in Downtown St. Louis.Genuine Expedia guest review
"One Night Stay in St Louis"
We enjoyed our room on the 7th floor. Our children loved the pool while we enjoyed talking to staff while having a drink at the bar where we could see our girls swim. The staff told us to try the restaurant Stadium which we did. It was a nice sports bar and the food was good. We went to the dome for a concert and it was raining but we stayed dry and […] cut through the casino area and came out in front of dome. Also after concert it was wonderful and safe!!! We played at the Casino. We will for sure stay again when it town as we are HUGE Cardinal fans!!! Read moreGenuine Expedia guest review
"Hotel close to concert location"
When I checked out I discovered the hotel was cheaper than what I paid to book through expediaGenuine Expedia guest review
"One Direction Concert"
We were able to check-in early which was nice. The bedroom area lamp was missing a bulb & the other was burned out. Staff came quickly to fix problem. After checking in we wandered around the complex, & used the walkway & tunnel to get to the Edward Jones Dome. However upon return neither key would work elevator or room. A trip to the desk took care […] of that issue. The morning of checkout I was finishing up in the bathroom when water literally pouring out of the recessed lighting in the bathroom. Thankfully we had already removed all of our belongings from the room, so nothing was damaged. I was a inconvenience for sure. At checkout I informed desk help of the problems we incurred, & he gladly took $50 off the bill. The location for our needs was fantastic. I would still consider staying there again even with the problems. Read moreGenuine Expedia guest review
We stayed over night for a concert and the location was good for being close to the Edward Jones Dome. The hotel it's self needed updated, was dirty. Did not like my stay of his hotel. The pictures they have on the internet are deceiving. St. Louis overall was not a good experience. We ordered pizza from Imo's it was DISGUSTING!!! We ate one bite and […] went to bed hungry! Would not recommend staying here. Read moreGenuine Expedia guest review
"Good value for a weekend away"
Was in St. Louis for the weekend with my lady and the casino offered every thing I could need at a pretty good value. Walking distance from the stadium and nightlife. Would totally do it againGenuine Hotels.com guest review
"Traveling cross country"
We wanted to stay downtown close to the Arch and Laclede's Landing, we found the HoteLumiere. Overall, the hotel is quite nice all the rooms are suites with a living room area and separate bedroom, however, our non-smoking room had a stale smokiness/mustiness to it. It was a very humid day that turned into a wicked storm that night which may have made […] for the stale smell. The front desk clerk, Beverly, was very nice and helpful. We wanted good St. Louis BBQ and she pointed us to Brannagan's in Laclede's Landing. Excellent recommendation. So yummy. The bartender in the lobby bar was great. She knew all the regulars and treated us like we were one of them. Overall a nice stop on our cross country trip. Just wish the room smelled a bit better. Read moreGenuine Hotels.com guest review
"Close to Landing."
Staff was very friendly and helpful. But hotel needs updated. We stayed in same hotel several years back and now it is badly worn. Convenient location on The Landing.Genuine Hotels.com guest review
I thought that this hotel was ok. It was clean and the bed was very comfortable. I like suites, so this aspect I really enjoyed. I would stay here again if I paid the same discounted price or lower for it.Genuine Expedia guest review
The proximity of this hotel to the casino is great, but it needs updating. The carpet in the hallways is very worn and dirty, the carpet in the rooms is not much better. The casino carpeting has been repaired with duct tape. It's the little things that can make all the difference.Genuine Expedia guest review
"Great hotel but entertainment could use pizaz"
The view was excellent. Bartenders friendly. The air conditioning was out for quite some time. No compensation given. Some people even left. The informational book is totally out to date. We got excited about some of the restaurants and shopping stores but the restaurants listed where no longer there and neither was the LOVE boutique. The refrigerator […] in the room didnt keep anything cold. No place to warm any food up. Read moreGenuine Expedia guest review
"People can see in the windows"
It was wonderful- we wondered if people could see in the windows since we kept the drapes open all night so we could see the river- in the morning we checked- yes- people can see in the windows!Genuine Hotels.com guest review
"Nice comfortable place to stay."
Only issue we had was the carpets in the hallway and in our room. They were in desperate need of cleaning or replacement. Sticky and really dirty.Genuine Expedia guest review
Service was good. Staff friendly.room clean. air conditioner in room was noisy. Rates a bit high.Genuine Hotels.com guest review
The carpets throughout the hotel were very soiled. The carpet in the room was very dirty, the lamp shade was stained and the bathroom was very small and their was black mold in two locations in the shower. Would not stay here again.Genuine Hotels.com guest review
"Room nice, hotel public areas look terrible"
I would recommend this hotel only if you are not going to hang around in there at all unless you are in your room. The rooms were clean and still had the nice amenities from the previous life as a Embassy Suites. But all hallways and area rugs in the public area were trashed and they did not even attempt to clean them. My son stayed there 3 yrs ago […] and said it looked nothing like that then. I have seen cleaner carpets in a Motel 6. The staff was very nice and helpful however which I guess distracts you from the eyesore. Read moreGenuine Hotels.com guest review
Connected to casino and then hit Landing for dinner. Would be amazing spot for Rams game. Highly recommendGenuine Expedia guest review
Will never stay at this hotel again, the entire experience was awful. I will never choose to stay here again, and I will be sharing my opinion when family and friends stay downtown.Genuine Expedia guest review
"Great location, horrible condition"
The hotel is dirty. The hallway carpets are just disgusting. The carpet in the room is less stained. The bedding was good on the beds but on the pull out couch there were stains on the sheets. For being a VIP hotel, I expected it to be really nice and it wasn't - the first impression is OK because the lobby is nice, then you get to the hall... The room […] service food is ridiculously expensive. Bring your own drinks because the pop in the vending machines is $3.50. The pool is only open for kids until 8pm and then it is adults only - no one under 18 is allowed in the hot tub or even on the deck. The fitness center is well equipped and there are some cool towels in a mini-fridge which was really nice. We arrived early and were not allowed to check in - no rooms were available yet. I called back closer to 1 and still nothing. We were not able to check in until after 3pm. On our check out day, there was no quick check out with a statement under the door. I went to the front desk and waited - there was only 1 person there and she was making small talk with the customer while about 8 people waited in line. The other person came down (she was hauling some persons luggage rack out for them) and then started a second line and it started moving. I was surprised that I had a charge. I called dominos - a local call - $1.00. For a local call. I paid the $1 and we got to leave through the cloud of smoke. There is a pack of smokers constantly in front of the doors. YUK. Read moreGenuine Expedia guest review
"Nice hotel but room smelled stale and smoky"
The hotel was nice and room was spacious, but the room had a stale smell from smoke or other. We were on the same floor as the casino so maybe it was smoke from the casino?Genuine Expedia guest review
"Great Place to stay!"
We love staying here. There is a lot to do with the casino, and bars all connected to the hotel. We also used the shuttle to the Cards game! We will continue to stay here when we come to St. Louis.Genuine Expedia guest review
We stayed two nights in this hotel and were disappointed with it's cleanliness. The carpets were VERY dirty in all common areas ( hallways ) with stains and very visible wear and dirt markings. The HVAC vents were also covered in dust and filth. One of the elevators did not work properly and often the doors did not close. The restaurants in the adjacent […] Casino were not inviting to non smokers as the cigarette smoke level was high. To top it all off the rooms was very hot. We turned the thermostat to 60 and room never go below 70 degrees. The bathroom in our room was also very small. I would not recommend this Hotel. Read moreGenuine Expedia guest review
Only problem, pool opens in morning hour before check out. Clean hotel but needs updating.Genuine Hotels.com guest review
The staff was very friendly, and the room was clean and spacious. If you want to gamble, access to the casino is easy. However, the Lumiere should be priced at about half its current rate. It's really a budget inn with suites.Genuine Expedia guest review
Had a very enjoyable stay! Hotel was located a few blocks from the Arch and the City Museum. Very nice hotel, will stay again when in town.Genuine Hotels.com guest review
Our first Room reeked of cigarette smoke, and it was supposed to be a non-smoking room. They sent us to another room that smell just as bad, and told me they all smell that way. The smell kept my kids awake it was so strong!Genuine Hotels.com guest review
"Great Place near many popular attractions"
The hotel was as beautiful as the pictures. The staff was super nice and very helpful. The rooms were very nice and well kept as well.Genuine Expedia guest review
Rooms are nice and spacious. Bathrooms were a little dark and small. Hallways are dirty. But overall a great experience. Would stay again!Genuine Hotels.com guest review
"Provide transportation to and from Busch Stadium."
Very convenient to downtown St Louis.Genuine Hotels.com guest review
The floors were dirty and I wore flip-flops the whole time. The bathrooms were extremely small and dirty. We checked out the second day and went to another hotel.Genuine Hotels.com guest review
"Not impressed with hotel"
Bathroom was small and very dark. There was no light above the shower and took a shower in the dark. Staff was not overly friendly. Most hotels I stay at have a folder or binder in the room with information about the hotel such as pool hours, info about the restaurant, info about the casino, breakfast, etc. I didn't even know how to get to the restaurant […] as there was no info provided. Elevators were very slow so we took the stairs several times. The stair wells were disgusting and dirty and are obviously never cleaned. The tv in the room was fuzzy and was in analog. I didn't feel like the room was overly clean. The hotel felt really old with updates. I would not stay here again. Read moreGenuine Expedia guest review
Great people helpful,friendly, and close to all tourist type venues. All within walking distance. The hotel is very clean, and nthing is left for us to be concerned aboutGenuine Expedia guest review
it was awesomeGenuine Hotels.com guest review
"Nice stay but..."
We had a nice stay but the room wouldn't cool very well. Temp set at 70 degrees but it never dropped below 75 in the room.Genuine Hotels.com guest review
"Needs to be remodeled."
Carpets old and dirty. Stayed there years ago. Appears NOTHING has changed. Needs to be remodeled. Staff was helpful.Genuine Expedia guest review
"Downtown St. Louis"
The hotel is very dirty...actually, filthy. There are old stains on the carpet, furniture, and the linens throughout the hotel. The only place that appears clean is the lobby. Everything has an additional charge....including the pool. The refrigerator in the room is full with overpriced items that if are removed for 30 seconds, you are charged for it. […] So, you are limited in what you can bring in and store on your own. The bathroom is TINY and so dark you can't see when taking a shower. Overall, a very unpleasant and dirty place to stay. Read moreGenuine Expedia guest review
We had stayed here once before and a year ago and everything was great so when we decided to come back and bring a group of friends with us we were excited! Until we arrived this time that is. When we checked in the front desk was very short, not very friendly with us and was trying to charge us extra because we booked thru a third party (no different […] then we did the time before) Long story short everything went wrong with the rooms for the entire group. One room was dirty (used) another reserved smoking and didn't get it, the couple that had the dirty room then got a smoking room, our room floor was really damp to the point that you didn't even want to take your shoes off. Im upset about our stay here for the main fact that I brought my friends here and talked about how wonderful it was before and this trip was just awful. The location was about the only thing good about this trip this time around. Will not back. Read moreGenuine Hotels.com guest review
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