All hotels in Ciudad Juarez, Chihuahua, Mexico
1 room, 2 adults
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Ejercito Nacional 8211, Ciudad Juarez, CHIH, 32528, Mexico, ‏Hotels.com Expert: ‎855-238-1593
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4.6 / 5Outstanding

Score breakdown (from 131 reviews)

Average rating for:

  • Cleanliness
    4.7
  • Service
    4.6
  • Comfort
    4.6
  • Condition
    4.6
  • Neighborhood
    4.3
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5.0 / 5Outstanding
"Perfect"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
It was a great decision staying here. The hotel has their own transportation to any place you need to go. All staff was friendly and helpful. I would definitely recommend this hotel.
Genuine Hotels.com guest review
8 night business trip Jun 9, 2015
A Traveler
US
5.0 / 5Outstanding
"Daughter's Baptism Weekend"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Awesome breakfast!!!! Very clean and comfortable. Staff could be a little more friendly at front desk.
Genuine Hotels.com guest review
1 night family trip May 24, 2015
A Traveler
US
5.0 / 5Outstanding
"Ok"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Better internet service to slow
Genuine Hotels.com guest review
4 night business trip Jun 7, 2015
Josephine
US
4.0 / 5Excellent
"They took our trip from good to great."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The hotel staff was very friendly and helpful. The shuttle service really saved us time and a lot of money. Plus gave us great recommendations. We would like to stay here again.
Genuine Hotels.com guest review
13 night business trip May 24, 2015
Wallace
US
5.0 / 5Outstanding
"The best hotel near by the consulate"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I love this hotel! It's perfect for families. Very secure, clean, and near by the consulate. The staff was very friendly and the breakfast was really good...
Genuine Hotels.com guest review
2 night family trip May 25, 2015
Laura
US
5.0 / 5Outstanding
"Excellent"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Consulate stay! Excellent value with excellent service
Genuine Hotels.com guest review
5 night business trip May 18, 2015
Luis Carlos
US
5.0 / 5Outstanding
"Great service, succulent breakfast, very clean pla"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We stayed in the hotel because we went to a wedding at a close by venue. We were at a different town than our own.
Genuine Hotels.com guest review
1 night romance trip May 16, 2015
Guerardo
US
5.0 / 5Outstanding
"n/a"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice, clean and wonderful servive.
Genuine Hotels.com guest review
1 night family trip May 16, 2015
arnida
US
3.0 / 5Good
"good hotel"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Hotel is nice would recommend it ..my husband and i were there 4/27-5/7/15..we were thete for immigration porpuses. .the staff is friendly. ..they do have around 6-7 places to eat right across the street the area wasn't to bad but my husband and I didn't go out much..the hotel does offer free breakfast buffet from 6-10am .this consist..cereal,fruit, yogurt and mini pastries. They also offer eggs,beans and a different entree everyday but I noticed this doesn't come out till about an hour after the buffet starts. .
Genuine Hotels.com guest review
1 night business trip May 7, 2015
juanita
US
4.0 / 5Excellent
"Overall good too pricey"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Overall it was a good. The hotel was clean and they provide free breakfast which is okay, Mexican breakfast and cereal. They also provide free transportation but you have to program it with advance. It's a little pricey though but you will definitely feel safe and comfortable!
Genuine Hotels.com guest review
4 night business trip Apr 21, 2015
A Traveler
US
5.0 / 5Outstanding
"VERY CLEAN HOTEL"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
GREAT HOTEL !!!
Genuine Hotels.com guest review
8 night business trip Mar 16, 2015
A Traveler
US
5.0 / 5Outstanding
"la Quinta Inn"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
So glad we took a good choice.La Quinta was the best , staff is so friendly, helpful. Transportation for your embassy needs is very good and is just 5 minutes away from the hotel.
Genuine Hotels.com guest review
1 night business trip Mar 10, 2015
A Traveler
US
5.0 / 5Outstanding
"la Quinta Inn"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We stayed for 7 nights.we have no complaints at all. Breakfast area,rooms, pool area every spot of the hotel was fresh and clean. Is a perfect place specially families traveling with kids parking lot is private and secure 24/7 . Staff is are very friendly and helpful. Jesus., chef,janitor he is in the evening shift, and the driver the one that drives the shuttle in the evening shift very nice people . embassy, clinics for immigration purposes is just 5 minutes away.It was a perfect place to stay.
Genuine Hotels.com guest review
7 night business trip Mar 3, 2015
nancy
US
5.0 / 5Outstanding
"Excellent hotel for your consular processing visit"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
La Quinta Inn is a great hotel. It is updated and clean. It is very safe; the entire perimeter is fenced/gated and they have a guard 24 hours a day, monitoring who comes and goes into the hotel premises. Make sure you put their number in your phone, as you will be calling the hotel often for the shuttle or for a taxi. They have a US number and a Mexican number, so make sure you dial/figure out the right one before you go. The hotel is not really walking distance to the consulate or the mall (unless you like walking and are pretty brave), but they have a shuttle that will take you anywhere in the area: consulate, mall, DHL office, Zaragoza bridge, airport, etc. Just make sure you tell the receptionist in advance (early in the morning) and/or be prepared to wait for the shuttle. The 2-10 pm shift shuttle driver, Bernardo, is very helpful and charismatic. We stayed here for 10 days and didn't tire of the breakfast. They have honeydew, papaya, apples, bananas, yogurt, granola, cold cereals, milk, orange juice, grape juice, coffee, little Mexican bread pastries, regular bread & toaster, beans, an egg dish, and a meat/veggie dish that would change every day. The hotel tends to get sports teams on the weekends (teenagers) who are very loud when people are trying to sleep past midnight. It also seems to be a popular location for big groups who like to meet in the conference room where it sounds like they're having parties/concerts. The hotel can get crowded.
Genuine Expedia guest review
Other trip Mar 1, 2015
Dulce
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great hotel close to the u.s. consulate, asc & medical clinics. Secured parking lot monitored 24 hrs a day. The breakfast is good and they change it up everyday. Rooms are clean beds are comfy. I would stay here again and again I felt safe here.
Genuine Expedia guest review
Other trip Feb 28, 2015
Jess
US
5.0 / 5Outstanding
"Great Stay!"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very clean rooms, the best computer room, Breakfast was amazing! The best part was the transportation service the Hotel offers. It is the safest way to commute in Ciudad Juarez. I went to The consulate and I received transportation to everywhere I needed. I couldn't of felt any more safe here. There was food stands and restaurants walking distance.
Genuine Expedia guest review
Other trip Feb 22, 2015
Nayeli Barbosa
US
5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Clean hotel, comfy beds, clean facilities, good breakfast provided, friendly bilingual staff
Genuine Expedia guest review
Other trip Feb 7, 2015
Angel
US
5.0 / 5Outstanding
"Nice hotel, EXCELLENT Service!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel staff give an excellent service and they help you in whatever you need, if they can. The rooms are clean and the breakfast in the morning is good.
Genuine Expedia guest review
Other trip Jan 25, 2015
Alejandra
US
5.0 / 5Outstanding
"Great personnel, friendly staff."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Offers transportation services to consulate, medical, and fingerprint appointments. Has a great breakfast buffet. Rooms are clean and comfortable.
Genuine Expedia guest review
Other trip Jan 19, 2015
artsy
US
5.0 / 5Outstanding
"Nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Staff helpful n nice always ready to help on any questions or concerns
Genuine Expedia guest review
Other trip Jan 19, 2015
naye
US
5.0 / 5Outstanding
"Awesome!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Free breakfasts, free shuttles to appointments, great staff, and security gate around the whole place! I felt safe here! The breakfast makes the expense of the whole experience a lot less!
Genuine Expedia guest review
Other trip Jan 14, 2015
A Traveler
US
4.0 / 5Excellent
"great place to stay"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great hotel great food grat customer service at front desk cleaning lady not to great she forgot to clean the bathroom and leave us towels for 3 day's out of 6 day's we were there. ...
Genuine Hotels.com guest review
6 night family trip Dec 22, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Was very clean, hotel staff was very friendly and had a gated parking area with a guard on duty. Very enjoyable
Genuine Expedia guest review
Other trip Dec 11, 2014
Ashleigh
US
5.0 / 5Outstanding
"Nothing negative to say at all!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Everyone was friendly and helpful especially Jesus and Ruby at the front desk. The cleaning lady that took care of us for the entire week that we were there (I didnt get her name) but we were in room 331, she was the most kindest person and very professional.The free breakfast was awesome! The room comfy and the whole place was super clean. Laundrey room conveniant. Close to everything we needed.
Genuine Expedia guest review
Other trip Dec 10, 2014
Betty
US
5.0 / 5Outstanding
"WONDERFUL"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
WE ENJOYED OUR STAY VERY MUCH, STAFF VERY HELPFUL AND FRIENDLY FOOD WAS VERY GOOD ALSO. THE HOTEL IS VERY CLEAN.
Genuine Expedia guest review
Other trip Dec 10, 2014
CYNTHIA
US
4.0 / 5Excellent
"Nice & Clean"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Hotel is nice and clean. It appears as though it was recently remodeled..smelled new throughout. Hotel provides a light breakfast. Unfortunately dinning facility is to small to accommodate the large crowd. Otherwise good stay!
Genuine Hotels.com guest review
1 night romance trip Nov 29, 2014
A Traveler
US
5.0 / 5Outstanding
"perfecto"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice
Genuine Hotels.com guest review
7 night business trip Nov 13, 2014
miguel
US
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
It was very comforting to be in a hotel that met to my standards in an area that is not so comforting.
Genuine Expedia guest review
Other trip Nov 23, 2014
monica
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
this is nice place to stay, great for do somes bussines
Genuine Expedia guest review
Other trip Nov 22, 2014
A Traveler
US
5.0 / 5Outstanding
"US CONSUL VISIT"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
IT WAS VERY SECURE AWAY FROM THE CONSULATE BUT VISIBLE FROM HOTEL I DIDNT HAVE TO SEE ALL THE TRAFFIC OF THE U.S. CONSULATE OR DEAL WITH IT, THE FREE SHUTTLE TAKES YOU TO ALLL APPOINTMENTS RESTAURANTS OR ANY PLACE YOU ASK THEM TO TAKE YOU, FREE BREAKFAST NOT JUST A CONTINENTAL BREAKFAST BUT REAL FOOD, THERE WAS NO NEED TO GO ANYWHERE ELSE AS THEY HAD EVERYTHING THERE..
Genuine Expedia guest review
Other trip Nov 21, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent Hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel was the perfect choice! Excellent and very helpful Staff. The room is clean, beds are comfortable, food is very good. This hotel has all the services needed and more. When we needed one more night, the staff helped us stay in the same room although the hotel was sold out. Stayed over two weeks.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
5.0 / 5Outstanding
"very safe"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
From the moment I arrived I was stopped by security until they saw my reservation. Safety was my main concern, and its very safe. There's a complimentary shuttle that will take you anywhere, like the mall, airport, or grocery store. They were remodeling so there was some noise. Rooms were clean and serviced daily. I had an excellent experience at this hotel. Would recommend it over any other hotel in Juarez.
Genuine Hotels.com guest review
7 night business trip Nov 3, 2014
WILLIAM
US
5.0 / 5Outstanding
"Awesome!!!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Front staff were very helpful and friendly! Very professional. Everyone who worked there always greeted you with a smile!! Loved it! No complaints!
Genuine Hotels.com guest review
6 night business trip Oct 30, 2014
cynthia
US
5.0 / 5Outstanding
"great place"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
When traveling to Juárez great friendly place to stay.
Genuine Hotels.com guest review
1 night business trip Sep 27, 2014
A Traveler
US
4.0 / 5Excellent
"Great value, safe & secure"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Loved staying at this hotel for our US Consulate visit. Walking distance and very safe in 2014 more so than past rumors. Take a 400MX tour of the border, downtown and revolution history. Ciudad Juarez is well worth the time and La Quinta complimentary shuttle as a great service also.
Genuine Hotels.com guest review
3 night business trip Sep 8, 2014
Russell
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
is good
Genuine Hotels.com guest review
3 night business trip Sep 8, 2014
miguel angel
US
5.0 / 5Outstanding
"Good condition"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
It was clean and quier at night. And the breakfast was ok
Genuine Expedia guest review
Other trip Sep 1, 2014
A Traveler
US
5.0 / 5Outstanding
"Amazing!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was very pleasant. super friendly staff!
Genuine Hotels.com guest review
2 night business trip Aug 10, 2014
Rocha
US
5.0 / 5Outstanding
"Good"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Rough blankets everything also is ok
Genuine Hotels.com guest review
5 night business trip Jul 30, 2014
A Traveler
US
5.0 / 5Outstanding
"Good hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Nice hotel and perfect for good nights. Close to places to buy food and bring to your room, restaurants, market, malls, etc.
Genuine Expedia guest review
Other trip Aug 1, 2014
Alex
US
5.0 / 5Outstanding
"No comment"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Past a good time, the workers is to nice, very clean room, I am happy stay in this hotel, I would like back .
Genuine Expedia guest review
Other trip Jul 20, 2014
Guadalupe
US
5.0 / 5Outstanding
"It was a wonderful experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
It was pretty good experience be in the Quinta hotel
Genuine Expedia guest review
Other trip Jun 23, 2014
im a nice perso
US
5.0 / 5Outstanding
"Awsome"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Out stay at la quinta this past week was great! The hotels location, service, well pretty much everything was great. The best hotel experience ive had. Highly recomend it
Genuine Hotels.com guest review
2 night business trip May 21, 2014
luis
US
1.0 / 5Poor
"The hotel is within a close proximity to the US Co"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Arrived and our reservations were not consistent in which we had requested. Front desk clerk Victoria was on duty. She made little or no eye contact when speaking. Absolutely no smile. unpleasant and replied that since we booked through Expedia, she cant do anything. She should have been empathetic and made suggestions on how to book the additional day we thought we had. they were not sold out. Throughout the weeks stay, she was the worse! Never a smile. One evening I approached the desk and she was sitting on a chair to the right (about 5 feet from me) speaking on her cell phone laughing. She looked at me and continued while the evening maid was braiding her hair. I literally stood there for about 2-3 minutes until the maid stopped braiding her hair, then she approached as if I was bothering her when I was only wanting to check for a DHL delivery. I asked for the GMs card and she handed it to me as if she was confident nothing would happen. I also asked if they had coin-change for the vending machines they provide. Her response was hard ' We dont provide change'. Upon checking out, the front desk clerk Salvador recommended we use a contact the hotel had for a taxi that would go to DHL, wait at the border and then go to El Paso all for $70.00. Upon approaching the border stop, the cabbie said $120.00. He threatened to bring the Federalies Mexican police if we did not give him the money. The pool and hot tub remained filthy and cold the entire stay. Never cleaned.
Genuine Expedia guest review
Other trip Apr 20, 2014
Glenn
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
It was very pleasant , it was near the area i needed to go . i would recommend others. Adolfo
Genuine Hotels.com guest review
3 night trip Mar 25, 2014
Adolfo Bonllia
US
5.0 / 5Outstanding
"Safe and secure"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great food....great service and very affordable....staff very kind and they will take you wherever you need to go without additional charge...felt safe at all times.
Genuine Expedia guest review
Other trip Mar 9, 2014
Maria
US
5.0 / 5Outstanding
"Consul trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
As far as our stay it was all good everything at la Quinta was great..
Genuine Hotels.com guest review
10 night business trip Feb 18, 2014
A Traveler
US
5.0 / 5Outstanding
"Great experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very clean very friendly I enjoyed my stay thereThere
Genuine Expedia guest review
Other trip Jan 31, 2014
Jackie
US
5.0 / 5Outstanding
"Excellent for Consulate Services"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We arrived before check-in time and we were giving a room right away and as a bonus we were allowed to get breakfast. Nice, clean room. Traditional Mexican breakfast side items were a bonus and delicious! Shuttle service is great. Across the street is a taco and Chinese restaurant. Down the street within 6 mins of walking distance is a grocery store that serves food. Secured and gated entry to parking lot. Would stay here again if needed.
Genuine Expedia guest review
Other trip Jan 28, 2014
Emily
US
5.0 / 5Outstanding
"consulate bussiness"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Shuttle service got us to each appointemt on time at no cost. 24/7 security nice breakfast
Genuine Expedia guest review
Other trip Jan 24, 2014
mike
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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