All hotels in Huntsville, Ontario, Canada
1 room, 2 adults
You can collect Hotels.com® Rewards nights here1755 Valley Road W, Huntsville, ON, P1H 1Z8, Canada, ‏‎800-491-6126
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3.9 / 5Good

Score breakdown (from 163 reviews)

Average rating for:

  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.7
  • Neighborhood
    4.3
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2.0 / 5Fair
"Musty Hidden Valley"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    -
The rooms we booked on Expedia were located in a semi-basement with a terrible moldy smell. The hotel's manager, John Stark, did his best and changed our rooms but the moldy smell was still present in our next room. The hotel is located in a beautiful area though.
Genuine Expedia guest review
Other trip Jul 7, 2013
Marlene
US
4.0 / 5Excellent
"Hidden Valley Stay"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
Nice. More flat screens needed in bar. Deck needs sanding and staining.
Genuine Hotels.com guest review
1 night trip May 4, 2013
A Traveler
US
5.0 / 5Outstanding
"Amazing!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We were so pleasantly surprised by this property. We got an excellent mid week rate. The indoor and outdoor pools had beautiful views of the lake and ski slopes. We enjoyed the free use of the canoes, beach, tennis court, etc. The breakfast was a little weak but the view from the deck while we ate it was outstanding!
Genuine Hotels.com guest review
1 night trip Aug 23, 2012
A Traveler
US
3.0 / 5Good
"Clean and comfortable but food was not great"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
The hotel itself was fine - our room was clean and quiet and the beds were comfortable. The staff were nice although there was a lot of talk about "work" at the front desk when I was sitting nearby which should have been private. We swam in the lake and took the canoe out which was really nice. There are two pools as well. We had the buffet breakfast on the Sunday morning which was quite good but on Monday morning you ordered off the menu which should have made the food fresher. The homefries looked and tasted a lot like they were warmed up from the day before - burnt and hard. The hollandaise on my husband's eggs benedict didn't taste right. This is a good place for a basic stay and there are restaurants closeby in Huntsville - it would have been nice to want to have a lunch or dinner here though.
Genuine Hotels.com guest review
2 night romance trip Jun 23, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"guest service"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Overall not bad. Food in the hotel expensive. The fact that there is no information about the region, activities, restaurants etc., at the hotel itself is very disappointing. Not everybody brings a computer on vacation.
Genuine Hotels.com guest review
3 night romance trip May 10, 2015
Renate
CA
4.0 / 5Excellent
"good place to for leisure trip"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
quite pleasant
Genuine Hotels.com guest review
1 night family trip Apr 3, 2015
Sandeepan
CA
4.0 / 5Excellent
"Hidden family gem"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
This is a great place in winter if you like to ski. It's right in the middle of skiing paradise. However, if you're looking for a place you can curl up by the fire and read in quiet nooks, this is not the place. It was teeming with kids and families...not that we minded but just be aware you can hear kids running in the hall and you'll be splashed by tons of kids in the pool. Also be aware that many of the restaurants and shops have winter hours and many aren't even open. The hotel staff were great at offering suggestions. We love this place and will be back...but it is definitely not a quiet or romantic getaway resort.
Genuine Hotels.com guest review
2 night romance trip Mar 15, 2015
Rebekah
CA
3.0 / 5Good
"Beside Hill, ok rooms, restaurant blah"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
The location was terrific, value good, rooms standard and clean. The restaurant in the hotel is to be avoided. Breakfast is a cheap $12, and you get what you pay for.
Genuine Hotels.com guest review
1 night family trip Feb 28, 2015
A Traveler
CA
5.0 / 5Outstanding
"Great time at Hidden Valley Huntsville Resort."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We had a wonderful time! We plan to return soon. Thanks for great time!
Genuine Hotels.com guest review
1 night family trip Feb 21, 2015
Cathie
CA
5.0 / 5Outstanding
"Beautiful!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great little weekend getaway for couples! It would work in any season for outdoorsy people, close to Arrowhead and not too far from Algonquin. Amazing scenery, just a gorgeous place. Great food, and service too! And the staff members were so sweet :)
Genuine Hotels.com guest review
1 night romance trip Nov 29, 2014
Amanda
CA
5.0 / 5Outstanding
"Great getaway experience."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Accomodations were excellent as was the food and service at Birches restaurant.
Genuine Expedia guest review
Other trip Nov 25, 2014
G
CA
4.0 / 5Excellent
"Nice resort"
  • Cleanliness
    1.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Bed sheets were not changed. But they did at my request
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
CA
4.0 / 5Excellent
"Comfy King Bed But Poor Parking Lot Design"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Easy proximity to Huntsville which has a lot to offer. It was November and fairly bleak weather but the resort and the surrounding countryside still looked good. It must be very beautiful in full summer or winter seasons. The King size bed must have been made in heaven. It was our best sleep in years at any hotel. The air/heat/temperature control was the best design we have seen. On the downside, the parking spaces were too narrow and we were concerned about our car. A huge pickup parked next to us during the evening and it was so close I was barely able to get my car door open. Management should have a dedicated section for large pickups and oversize vehicles.
Genuine Hotels.com guest review
2 night family trip Oct 31, 2014
A Traveler
CA
5.0 / 5Outstanding
"nice hotel friendly staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We had a very nice stay! the Staff are friendly and helpful!
Genuine Expedia guest review
Other trip Nov 2, 2014
A Traveler
CA
3.0 / 5Good
"We found the check in staff remarkably unwelcoming"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Unhelpful evening staff at reception. The restaurant is a little slow but the food was good. The walls between the rooms appear to be very thin. as you can hear every word spoken in adjoining rooms. The beds are hard. I will NOT be returning.
Genuine Expedia guest review
Other trip Oct 11, 2014
A Traveler
GB
4.0 / 5Excellent
"Fall colours"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
we booked this place as our home base to explore the fall colours. Everything was very pleasing.
Genuine Expedia guest review
Other trip Oct 5, 2014
Freshguy
CA
3.0 / 5Good
"Nice Hotel, also a ski lodge in the winter."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Tried the sauna and it was not hot enough and tried the pool it was too cool, so went back to hotel and went to bed and it was just right.
Genuine Expedia guest review
Other trip Sep 20, 2014
on business
CA
5.0 / 5Outstanding
"Great adventures!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Hidden Valley Resort was a great spot to canoe on placid waters, perfect for jet skiing too! It offers both an indoor pool as well as an outdoor heated pool for swimming under the stars. Adventuring around the lakes, you'll find dozens of picture worthy spots to take in. Make sure to ask for a lakefront room with a balcony to enjoy the postcard view of the lake and the ski slopes. The perfect spot to enjoy your morning coffee. The staff were friendly and the menu had a variety of culinary delights. If you chose to venture out to eat there are fine restaurants for you to experience in town and the surrounding areas. Booking with the Resort is recommended. Hidden Valley is definitely a place to return again and again.
Genuine Hotels.com guest review
3 night trip Aug 25, 2014
Richard & Kathleen
CA
4.0 / 5Excellent
"Small but pretty resort right on the lake"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
My wife and I went to the Hidden Valley Resort for one night. Although we brought all our own food, the rest of the amenities were great. There's a lake with free canoeing, kayaking and paddle boating, tennis courts, indoor and outdoor pools. There's even a movie showing at night and whoever comes first gets to pick the movie! The view and weather were beautiful and the staff was friendly and helpful. The price was also extremely reasonable. It's a bit far off the beaten path but that's to be expected. Only real downside is that it's a bit of a drive till you get to an actual store where you can buy things you're missing.
Genuine Expedia guest review
Other trip Aug 27, 2014
Daniel
CA
4.0 / 5Excellent
"A Resort With Something For Everyone."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
This was our second time visiting this resort. We love the relaxing & quiet atmosphere at this hotel. It's hard to take your eyes away from the picture perfect views of Peninsula Lake from many areas of the property. We enjoyed seeing people participating in all the sports activities at this resort (tennis, basketball, soccer nets, sandy volleyball court and of course the sandy beach and free access to the water crafts. We took a canoe out for an afternoon. Dining was a pleasure at the Birches restaurant on site. (very pretty deck and canopy of trees surround the restaurant) We love swimming and we spent several hours in and relaxing around the outdoor pool. Missed the evening campfires we had here last year.
Genuine Expedia guest review
Other trip Jul 30, 2014
Candy
CA
4.0 / 5Excellent
"Nice resort, private yet close to Deerhurst"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Overall great experience for a couple and/or family. Right in beach, beautiful views. We canoed on lake and has a great time. The resort restaurant is the only set-back. I wouldn't recommend restaurant for various reasons-- only 1 server for whole restaurant, took nearly 20 minutes to get menus, food took long, quality was so-so, fries were terrible.
Genuine Expedia guest review
Other trip Jul 22, 2014
Torontk couple
CA
5.0 / 5Outstanding
"I will return"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great room. Very comfortable bed. Good rate thru hotels.com. Staff very friendly and attentive. I will return to this hotel
Genuine Hotels.com guest review
1 night trip Jul 17, 2014
Kevin
CA
5.0 / 5Outstanding
"Nice family getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We just stopped briefly, but hotel had a great beach, lots of canoes, kayaks and other sports equipment to use. Had a comfortable cottage feel, and thought it was a great value. A perfect spot for a family getaway. Would definitely go back or recommend to a friend.
Genuine Expedia guest review
Other trip Jul 20, 2014
A Traveler
CA
5.0 / 5Outstanding
"wish I'd known of this place on former visits"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was a true pleasure to stay at this beautiful spot. Everyone was very friendly, the room was very comfortable, the outside area with beach and pool would have been a lot of fun to enjoy if I'd had time. The food was great!! I look forward to a return visit.
Genuine Hotels.com guest review
2 night family trip Jul 11, 2014
Ann Price
MX
4.0 / 5Excellent
"The Hidden Valley Resort is charming"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
The facility has a terrific setting and lends itself to relaxation. Its proximity to water, ski hills, hiking trails, Algonquin Park and beautiful scenery makes it a small oasis of peaceful tranquility. The complex could invest in its own facilities to draw families to activities that are specific to this resort.
Genuine Expedia guest review
Other trip Jul 11, 2014
A Traveler
CA
4.0 / 5Excellent
"Great quiet place along the lake"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Hotel staff were very friendly and helpful. Room was clean and quiet. Food was very well prepared and tasty. We would return when in this area.
Genuine Expedia guest review
Other trip Jun 23, 2014
Annie
CA
5.0 / 5Outstanding
"A relaxing mountain retreat!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Hidden Valley Resort was spacious, clean, comfortable and their staff was extremely courteous and helpful. Dining was a treat as well; locally-sourced pickerel was one delicious we enjoyed while sitting on the chalet deck overlooking the postcard-perfect lake under a breathtaking canopy of trees. We left the resort refreshed, relaxed and highly recommend it to anyone who appreciates pristine natural beauty and friendly customer service.
Genuine Expedia guest review
Other trip Jun 10, 2014
Robin
CA
5.0 / 5Outstanding
"Great views and amenities! Staff was great."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great views and amenities! Staff was great. For a resort, I found the menu a bit lacking, with the usual, run-of-the-mill burgers, pizzas etc, although, the fish & chips were really great!
Genuine Expedia guest review
Other trip Jun 4, 2014
A Traveler
CA
3.0 / 5Good
"nice room with view of the lake"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
good location, great lake view and fine sevice staff
Genuine Expedia guest review
Other trip May 26, 2014
A Traveler
CA
4.0 / 5Excellent
"Very Relaxing"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    -
Very relaxing if you need to get away from the city and does not gouge out your Check Book.
Genuine Expedia guest review
Other trip May 20, 2014
Kevin
CA
5.0 / 5Outstanding
"Great family get away"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great for a quick family get away. Landscape beautiful, lots to do. Just far enough from town.
Genuine Expedia guest review
Other trip May 19, 2014
A Traveler
CA
5.0 / 5Outstanding
"Nice hotel between Huntsville and Algonquin Park"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We went for mothers day weekend to the Hidden Valley Resort Hotel. It was great! After checking in we went to the room. The room was clean, spacious enough, nice TV etc. The room had a small fridge and there is an ice machine down the hall. The salt-water pool with sauna was comfortable and the kids had fun in the arcade area. The restaurant serves a good meal for a good price. The hotel staff was friendly and helpful. We felt at home!
Genuine Expedia guest review
Other trip May 12, 2014
A Traveler
CA
5.0 / 5Outstanding
"Perfect alternative"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
If you can get a good deal and a room with a view, then Hidden Valley is the perfect alternative to staying at the over priced leading resort a stones throw away along the same lake, Yes its smaller but at least you can afford decent meals at the comfortable restaurant in this location. Why stay at a hotel chain in the town, when you can enjoy a lake front resort that compliments the solitude of a visit to Algonquin Park.. The resort maybe just a little tired, but the rooms are quit modern. (The back rooms face the parking lot, but most have a balcony facing the lake) We thought it could be a small family run business, yet took a risk, seeing as the website does not do the place justice, and does not give you a clear picture of how big it actually is. Staff we great. Yes we have stayed in more expensive, up scale places, but also paid top dollar for them. we used this resort as a stop over to visit Algonquin Park, and it was a perfect alternative, Oh the person at reception advised us to visit Ragged falls which is just before the front gate of Algonquin Park West gate, and that was well worth it , a wonderful spot. with an impressive falls. Thank yo Hidden Valley !
Genuine Hotels.com guest review
1 night trip Apr 30, 2014
The Davies'
CA
2.0 / 5Fair
"Not cleaned until late afternoon No hot water"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Stayed for 3 nights skiing. On days 2 & 3 room was not cleaned until 4 PM forcing us to wait in the lobby 2 days in a row when we wanted a shower and a rest before dinner.... Not pleasant, on top of that the hot water system exploded causing more inconvenience. So upon our return to the room we still had to wait for the water to heat up...
Genuine Expedia guest review
Other trip Jan 8, 2014
Dan
CA
5.0 / 5Outstanding
"would stay there again"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
relaxed energy and beautiful views. cheap breakfast.
Genuine Expedia guest review
Other trip Jan 6, 2014
A Traveler
CA
4.0 / 5Excellent
"Nice ambiance"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
The hotel was good. Only it was noisy the heater of the room and the water was no so hot in the shower. Otherwise the location is excellent and the view of the restaurant and pool are amazing.
Genuine Hotels.com guest review
2 night romance trip Nov 29, 2013
Maria
CA
3.0 / 5Good
"Ok- def. Tired and in need of a reno."
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Front desk person needed some customer service training. Refrigerator in room did not work. Salt water pool was ok however pool deck and chairs were old and tired. Buffet breakfast was lukewarm and overpriced.
Genuine Expedia guest review
Other trip Nov 30, 2013
A Traveler
CA
5.0 / 5Outstanding
"Honeymoon"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Restaurant meals were good, fairly reasonable, and offered a wide time range for each meal. Room was clean, and quiet except for one late evening/night of loud music/sounds from above. Outdoor activities were fairly limited what with cold, rain/freezing rain/snow, but the swimming pool and sauna offered some pleasant activities, as did the exercise room. Our seven-day honeymoon was pleasantly spent at Hidden Valley Resort.
Genuine Expedia guest review
Other trip Nov 13, 2013
John
CA
2.0 / 5Fair
"Disappointing Hotel"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
We stayed from October 12 - October 16. We booked through expedia.ca. The room was in a dark dungeon basement level . The windows were virtually under ground level so you looked out on to a dark dirt/grass wall with little visibility. The house-keeping amenities were not up to scratch. Toiletries were fitfully replaced (skin lotion, shampoo etc). The one dinner and breakfast we had were overcooked, so we never ate there beyond the initial 2 meals. The setting on the lake is nice enough but did not make up for the rest. I would never go back there again.
Genuine Expedia guest review
Other trip Oct 23, 2013
A Traveler
CA
5.0 / 5Outstanding
"Great weekend"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice hotel, clean and a great location
Genuine Hotels.com guest review
1 night trip with friends Oct 19, 2013
Hora
AS
3.0 / 5Good
"clean but needs updating"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Man at front desk sort of condescending.He seamed really tired. The whole place,lobby ,swimming pool area,dining area is tired, needs a good redecoration job. Carpets smell like they have a lot of smelly fabreeze on them. Breakfast buffet is not exciting. They need to take some lessons from Eclipse at the Dearhurst next door. Beach area was full of goose poop and there were a lot of children playing down there.
Genuine Expedia guest review
Other trip Oct 18, 2013
A Traveler
CA
4.0 / 5Excellent
"Nice hotel and quite near to Hwy 60"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
We had a room with the lake view, it was a comfortable stay and the indoor swimming pool was nice. Did not have chance/time to go down to lake side for boating, kayaking etc and wish to come back in summer time.
Genuine Expedia guest review
Other trip Oct 18, 2013
Oliver
CA
2.0 / 5Fair
"Resort was on a lovely lake."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
The lovely lake setting unfortunately was not enough to make our stay enjoyable. First, the heating/air conditioning unit in our room was very noisy (probably due to its age) and it did not shut off when it reached a comfortable temperature. Therefore, we had to shut it off after a few minutes because it got too hot and stuffy (I got a headache). During the night we shut off the heat, otherwise it was too noisy to sleep! secondly, the hot and cold breakfast buffet was not worth $12.00 each since the food was lukewarm (fried eggs and coffee) and very small food selection. The room was clean, and beds were comfortable. The staff was friendly too. There should be a sign to avoid extensive Can Geese droppings on the resort grounds.
Genuine Expedia guest review
Other trip Oct 11, 2013
Tamara
CA
5.0 / 5Outstanding
"Duplicate"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I'm not sure if Hotel.com got my first review. But above is the duplicate as I received an additional e-mail requesting a review of the hotel I stayed with my family on the last weekend of September.
Genuine Hotels.com guest review
1 night family trip Sep 28, 2013
A Traveler
CA
4.0 / 5Excellent
"Great location, nice hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Overall this was a good one night get away, location on the lake especially in the fall was top notch. Hotel staff for most part were friendly, even funny and always accommodating We plan return trips later this year and then again next year during the fall colour changes We took advantage of the Expedia and Jaunt deals which made pricing well worth it
Genuine Expedia guest review
Other trip Oct 2, 2013
A Traveler
CA
5.0 / 5Outstanding
"Pleasant"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The moment we checked in the desk clerk was wonderful, she realized I needed a ground floor location due to mobility problems and changed my room ASAP with a smile. The bar and restaurant was full of happy staff assisting us any way we requested.Rooms are clean and the location was quiet and beautiful.
Genuine Expedia guest review
Other trip Oct 2, 2013
A Traveler
CA
2.0 / 5Fair
"The room in basement"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
I and my friends booked the same hotel on the same day. My friends who booked later but paid $20 more than us for the room had a nice room with a great lake view at the third floor, however, my room was in the first floor, which is almost a half basement with little sunshine. If we knew we could upgrade, we wanted, however we couldn't due to the autumn peak season.
Genuine Expedia guest review
Other trip Sep 30, 2013
A Traveler
CA
2.0 / 5Fair
"Handy to Huntsville"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
I did not enjoy the stay at all. Poor service in the restaurant, the room was dirty, for $168.00 per night I have stayed in better hotels. I will not return and I will not tell any of my friends about this hotel.
Genuine Hotels.com guest review
1 night trip Sep 27, 2013
Roy
CA
3.0 / 5Good
"Disappointed"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    3.0
Our room was very basic - very little in the way of additional comfortable seating. Very disappointed in restaurant - quality of food was not very good. It appeared that the staff were new, not knowing what to do, only one waiter and a lot of other staff standing around, chatting, etc. and because of this experience we did not have any other meals at the resort during our two night stay.
Genuine Hotels.com guest review
2 night family trip Sep 21, 2013
A Traveler
CA
3.0 / 5Good
"Comfortable and clean."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
the rooms and bed was comfortable and clean, but really hasn't changed over the years, needs upgrading. the lady at the front desk was very helpful and nice.
Genuine Expedia guest review
Other trip Sep 29, 2013
John D.
CA
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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