Staybridge Suites San Antonio Downtown Convention Center - San Antonio

Location from train station was great so we could walk and save cab fair. The breakfast was great. The only complaint would be that our toilet was not cleaned good.

Genuine Hotels.com guest review

This hotel is great and was easy to walk to convention center. It is about .25 of a mile but I enjoy walking. Th wonky thing was the entrance was behind a building and the shuttle from the airport kept passing it. Otherwise great hotel.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Great location! So close to Alamodome and downtown.

Genuine Hotels.com guest review

great - excellent choice for downtown and alternative to riverwalk location - only issue was closness to train station

Genuine Hotels.com guest review

For what I paid I should have had a cleaner room and the staff should have been alot more friendly..The trash was still in the room from the previous occupants. There was hair all over the bathroom...Roomservice did not come on the 2nd day until the 2nd request and when she did she left 2 towels and 1 washcloth...so of course we went to the front desk […] to ask for more and the clerk was snappy and just really rude.. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We didn't try to check in until 6:10 on a Saturday night. Check in time was at 3:00. We were told our room was not available. They would call us. They said we could go park in the parking area. We drove to the parking area and was unable to get into the parking area. After two more trips to the front desk and 45 minutes later, we finally got one key […] to the room. No phone call from anyone. We did not have a very good experience with our check in. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

at first bad came in at 2;45 to check in and staff said to me room wasn't ready and said they didn't know when it would be ready then i said to them if check in time is at 3;00 it should be ready when it is time to check out ya expect us to check out or charge us they told me to park and wait in waiting room went to park and couldn't because had no […] key to go in parking lot went back told her i had no room key to go in parking lot then she say's to me push the red button then we will let you in she should have told me that when i went to parking lot came back waited for room went up to room ans they gave me a double bed room when i had reserved a king size bed whent down and told them we had a king size bed and they told us thats all that was avalable took them my resevation and it said king size bed then they said they come as avalable well there was one avalable but they didnt give it to us till we told them ain't this first come first serveshe said yes and gave us the room but not with out having to say i hope the other people that reserved this room ar'nt upset know that mad me mad but my wife which was her b day keep me cool another thing if your going to have drinks and snacks do it on the weekend thats when people come from out of town and would enjoy that the duray inn ,hilton do have stayed at them and never had this problem they even took our lugage to the room why we waited in lobby for drinks Read more

Genuine Expedia guest review

Very poorly run and maintained hotel. We had a broken sofa bed ( when I say broken I mean bent frame ripped out springs torn mattress) A king size bed that had seen better days ( giant 4 inch dip in one side of bed) One bath towel and 3 hand towels provided for 3 people and the towels were frayed. No regular coffee provided, decaf only and we never […] once saw or recieved any sort of housekeeping. In fact when we needed towels we had to go get them ourselves. Breakfast was scrambled eggs sitting in 2 inches of water. Edible but certainly not very good. Upon checking out, we also dealt with a pretty rude employee who greeted me with " Yeah what do you need" No hello goodbye thanks for staying with us, nothing. Lots of hotels in San Antonio, I would never stay here again. Ugh ugh ugh! Read more

Genuine Expedia guest review

The hotel was very nice, we will definitely stay there again.

Genuine Hotels.com guest review

I had a great view of the downtown area. I thought with all the things going on around the area, it would be hard to sleep. The rooms were quieter than any I have stayed at. Nice staff. Good breakfast.

Genuine Hotels.com guest review

This is one of the best hotels I ever stay you will feel at home, I travel a lot for work, and I visit a lot of hotels, but this hotel since the moment to check in to the time of my stay I was very please, the hotel is new, super clean and nice, and the rooms are huge, I stay in a double suite, the free breakfast was great, waffles, eggs, bacon, cheese, […] cereal, fruits, hot chocolate, coffee and much, much, to choose for, and the most important the area is very nice and secure, new Gym, Swiming pool, free wi-fi and internet, and is just two blocks from the entertainment, the riverwalk, the malls and the Alamo, and they have a new big, parking, lot and is free when you stay, for my, and my family, it was outstanding stay, definitely we will stay again... :) Read more

Genuine Hotels.com guest review

About the hotel itself it was perfect. I enjoyed staying at this hotel.

Genuine Expedia guest review

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Genuine Hotels.com guest review

it was very nice

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I loved it's location for evnt we had @ Alamodome & walk to rivercenter so, convenient. Hotel was great from customer service to cleanliness

Genuine Hotels.com guest review

Excellent place to stay. Obviously is popular place...busy though w/o appearing busy. Sleeping in? No problem. Light service was appreciated. Nearness to AMTRAK was the main reason for booking although this did create a little longer walk to River Walk area.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Room was clean, location not so good but security good, interaction with staff very limited but not friendly at check in or out. We had reserved two adjoining rooms, We accompanied my parents for medical doctor visit. When we arrived and asked for adjoining rooms we were told not guarenteed but if we downgrated rooms we could get the adjoining rooms.We […] agreed but did not get the lower room price. When we got to our floor the rooms were not adjoining. My wife and I tried to sleep in the smaller bed but ended up in seperate beds because it was too small for us, and we are not big people either. So we paid for 2 King adjoining rooms and did not get either. Maybe it would of been okay if it was just my wife and I. Also the $20 incidental charge per room was not explained when we reserved, I dont like beeing charged in advance for services or products I dont use. Still waiting for my $40 credit card reversal. Read more

Genuine Hotels.com guest review

It was almost perfect. This location really needs more parking space and more upscale dining.

Genuine Hotels.com guest review

Only one elevator was working and it took up to 20 minutes to be transported. Dogs were barking during the night. One chased my great- niece in the hallway, othere were sniffing at your legs on the elevator. On Sunday check out with the one elevator three arrived full and finally we had to just walk down the six flights. I booked two room for family […] vacation weekend with my sister. I would suggest having separate floor for pet stays as some people have allergies to pet hair as a few of us did. I told all of this to the guy during check out. I have stayed at other Staybridges including the SA Fiesta location with above satisfactory service. Read more

Genuine Hotels.com guest review

One of the best stays I've had in a long time, simply I enjoyed my stay here at Staybridge. Rooms were clean, nice, and comfortable and just walking distance to the Illusions Theater at the Alamodome. If you stay there Tuesday, Wednesday, or Thursday they provide you with an evening meal and complimentary drinks from 5:30 to 7:30. Breakfast was good […] also, they provided eggs, bacon, and sausage links along with the usual waffle, cereals, coffee, and other cold pastries. If you want to head to downtown it is walking distance or you can just walk to the front of the hotel and wait for the VIA Transit bus (yellow route) and it takes you to the rivercenter mall and as far as market square and back. There is a restaraunt and a steakhouse within a few yards of the front door also. Overall it is definitely worth the stay and would definitely recomend it to others. The only minor thing I must say is the swimming pool is kind of small for such a hotel with 12 floors. A+ all the way Read more

Genuine Hotels.com guest review

This is the first time I stayed at a Staybridge Suite and I was very impressed with the hotel. The location was excellent. I was attending my granddaughter's graduation at the Alamo Dome which was walking distance from the hotel. The room was very comfortable and clean. I wish I could have stayed several days instead of one night. Location was close […] to downtown San Antonio, walking distance from shopping mall and the Alamo. Friendly and courteous staff. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We loved the stay. Everything was very well taken care of. We plan to stay there again in the near future definitely!!!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The stay was good. when we got there it was crazy because i asked for a kimg and they gave me a double but they fixed and the rest of trip was great..

Genuine Hotels.com guest review

Very good breakfast in morning, served for several hours. The rooms were huge and very clean. Wanted a smoking room but they did not have anymore! It was during Fiesta!

Genuine Expedia guest review

Room and service were great. Location not so great. Hotel parking was slightly an inconvenience. Not much in the immediate area surrounding the hotel, but sunset station did provide a shuttle. Breakfast at the hotel was good, variety wise.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

the hotel was very convienent to everything. close to the highway . close to restuants. and close to bar/clubs. plus the hotel it's self was very clean and roomy.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This is a great hotel for a great price. We had a suite that was as big as an apartment with a kitchen and lots of utensils. The bedroom was separate from the living area which made it feel more spacious and gave us both room to work. It is convenient to the Riverwalk (walking distance) and convenient to the Dome and the AT&T center (for the rodeo) […] . Read more

Genuine Expedia guest review

It is within walking distance to the Alamo Dome, River Walk, the Alamo, and Tower of Americas. It is the closest hotel to the Alamo Dome and their parking lot was used for the Alamo Bowl and US Army All-American Bowl fan zones so the parking lot had to be cleared, but they did provide valet parking and shuttle to their temporary parking lot.

Genuine Expedia guest review

Stayed here overnight. I personally don't find the parking as a disadvantage as other review. The hotel parking lot is small (only 10+ spots), but the extended parking lot is a block away in Amtrak station and only 3 minutes walking along the drive way. The suite room comes with a small kitchen, a bedroom, and a small living room which was wonderful […] for the price. We had 3 people so one sleep on the sofa bed and two other sleep on the bedroom bed. The sofa bed was decent and comfortable. The kitchen was fully equipped with utensils and dishes. The front desk has DVDs and boardgames to borrow for free. Read more

Genuine Hotels.com guest review

I'm starting to become a big fan of Staybridge Suites! The rooms are always clean, comfortable and large...perfect for families. The value is great for the price. I love having a full kitchen in the room and during the week they have complimentary evening receptions with food, beer and wine.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Our room was small, with cramped kitchen and with very dirty carpet. Our infant was sick all 3 days when we were there. Faraway from river walk. Not a 3 star hotel. Breakfast was alright. Parking was free but have to walk two blocks.

Genuine Hotels.com guest review

The Staybridge Sunset Station is only two or three blocks from the Riverwalk, and very close to the Alamo, etc. It was clean, comfortable, convenient, and friendly and at less than half the price of hotels on or near the Walk. My wife and I found it to be very nice and definitely recommend it for anyone visiting San Antonio; especially if you are wanting […] to see the sights that S.A. is famous for. By the way, great food at Aldaco's across the street. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This is the second time I stayed at this hotel and the staff was did an awesome job of accodomating my son who has asthma. The room smelled of smoke and they used an ozone machine to clean the air. That is going above and beyond the call of duty. The room was also cleaner than last year. It was a little dusty but the sheets, bathroom, and kitchen were […] really clean. Read more

Genuine Hotels.com guest review

The hotel was very nice and the accomodations were wonderful. The location was perfect for going back and forth to the riverwalk and night time festivities.

Genuine Hotels.com guest review

Just unbelieveable! Expecting a king sized bed... not a completely stocked condominium! The greatest 5 hour layover I've ever spent anywhere!

Genuine Hotels.com guest review

This hotel had exactly what I was looking for! The AC was extremely cold, the water in the shower extremely hot, and the bed nice and cozy! Plus, they had free burgers in the hospitality area as soon as we checked in!

Genuine Hotels.com guest review