Great hotel. Very clean. Great service. Fantastic breakfast buffett. 5 min from underground.Genuine Hotels.com guest review
"Great location small rooms"
The hotel is very clean. Just a few blocks to the tube. Safe neighborhood nice restaurants near by but the rooms are very small 2 or 3 people at the most.Genuine Hotels.com guest review
"Holiday Inn Express-Earl's Court"
Room and hotel clean. Short walk to Metro. Easy to get to the usual tourist highlights. Neighborhood looks a little dicey although we had no problems and did not feel uncomfortable walking around day or night. Breakfast included: coffee, tea, assorted juices, sausages, eggs, rolls, yogurt, cereal, toast-basic fare. The extra bed for 13 year old was […] hard and uncomfortable. She had to sleep sideways to avoid a hard spot and a dip in the mattress. Staff friendly and helpful. Paid in full and when I got home additional charges appeared on my credit card. Waiting for response from hotel on this matter. Not happy about that-they said zero balance when we checked out. Read moreGenuine Hotels.com guest review
Response by Holiday Inn Express London - Earl's Court Dear L Hider, Thank you for your stay at the Holiday Inn express London Earls Court and for your comments about your stay. All comments good or bad are welcome as they are a great guide as to how we are really doing and what we need to work on to improve. We preauthorised your credit card for any incidentals, however since you did not have any outstanding bills on check-out, the preauthorisation of 20 pounds is released back to your card. I do hope that you have the opportunity to come and stay with us again when you visit London in the near future Kind Regards Tina Palm
"Must stay for London"
This place has a great location between Tube locations and a fantastic breakfast. We stayed in a 'Handicapped' assisted type of room. We were not handicapped, but if you are, this place has it all for you. Would definitely stay here again.Genuine Hotels.com guest review
Excellent, but room was small. Great free breakfast and very good location.Genuine Hotels.com guest review
Located 5 to 10 minutes from the underground. From there you could see all the amazing sites. The staff were very friendly and excellent breakfast. I would stay here again if I ever return to London.Genuine Hotels.com guest review
"Great location for major London sights!"
Decent and clean room with friendly staff. Free full breakfast makes it easy to get up and go. Experience a small mixed London neighborhood.Genuine Hotels.com guest review
"Very friendly and helpful staff"
This hotel served our purpose. Located near two tube stations made it convenient to get around London. The staff was very friendly and helpful. We were surprised at how small the room was and would have preferred a double or king bed but neither of those were available. Another surprise was the lack of wash cloths/face cloths. I guess hand towels are […] used for the same purpose. The daily breakfast was a boon but more variety in the hot food would have been nice. All in all it turned out well and would return again. Read moreGenuine Hotels.com guest review
"did not meet our expectations!!"
The stay overall was "ok" but we had booked 2 double beds only to find we were given 1 double bed and 1 "pull out" with 2 metal bars running across. Those at the desk were not helpful in finding us the right room and it made for 2 very uncomfortable nights!!@@!! I would expect to be compensated for this errorGenuine Hotels.com guest review
"Great hotel & staff but not close to attractions"
The hotel was very nice and the hotel staff were very friendly and helpful. The hotel is very clean and we had outstanding service.Genuine Hotels.com guest review
"Nice hotel very convenient"
Family of 4 stayed 3 nights, conveniently located at West Kensington station on District line (5 minutes' walk or 2 bus stops). Nice neighborhood, with a lot of restaurants and grocery stores near by. Rooms are very clean, but not quite sound proof, best thing is free breakfast, which saves big time and money. Nice and friendly staff.Genuine Expedia guest review
"Almost perfect Tourist Hotel"
Hotel was excellent for its price. Rooms were comfy and clean. Reception staff were very polite and helpful in all respects. A good team. Location was about 10 mins walk from the tube, but doable. Free wifi available all round, and free breakfast a bonus. Will stay there again if I am in the area.Genuine Hotels.com guest review
"Location not exactly what we expected"
Hotel was what we expected for the price. Staff were very nice and helpful. Rooms were clean. The breakfast was good and a great convenience. Unfortunately the hotel was not in the location we thought it would be in and not as close to public transportation as we had hoped.Genuine Expedia guest review
"Nice staff, decent hotel, dodgy area."
We arrived early from overseas and the clerk went out of her way to get us into a room before check-in time. The room was clean, but very small. The neighborhood is borderline; there are some good restaurants, but also some sketchy characters and few decent folk about after dark. Breakfast was weak.Genuine Expedia guest review
"Staff are nice & friendly"
We arrived a little early & they let us check in right away. hotel staff are very nice WiFi is free and great signal.Genuine Expedia guest review
"Close to the convention center"
A reasonable walk to two different underground lines.Genuine Expedia guest review
"Worth the money"
No complaints. Really five minutes from the underground district line. Have to change at Earle's court which can be a little tricky because more than one line passes through...... have to pay special attention to get on the correct train. Mini cab service close to the underground with reasonable prices. Lots of places to each and/or buy food. Would […] have not problem staying again. Read moreGenuine Expedia guest review
Stayed here for 2 nights. Was happy with the room. No complaints. Quiet neighborhood. Under 10min walk to the West Kensington tube station. A few small grocery stores along the way. A couple restaurants. Felt safe walking at night back to the hotel. Took about 15mins to the Victoria Station. Front desk were always helpful. The front desk manager was […] very helpful. I arrived very late and needed dinner for my young son. He called for me and had them deliver my order of food within 15mins. Will stay here again. Read moreGenuine Hotels.com guest review
Great value. Nice breakfast buffet. Convenient to buses and tube although it can be a bit of a journey to central London.Genuine Hotels.com guest review
Great time in London. Easy walk to the Tube. Breakfast was good with lots of choices. Nice bar in the late evening. Room was clean and updated nicely. Would stay here again.Genuine Hotels.com guest review
"Great Location - Great Breakfast"
Hotel was very pleasant - the free wifi really helped and the breakfast was always fully stocked and pretty tasty.Genuine Expedia guest review
"Good hotel, near to common places with basic faclt"
This is a good hotel with basic facilities. We stayed 5 days. The room service is outsourced with a very delicious catering service. This is an excellent hotel during a "full day tiring" sight seeing visit.Genuine Expedia guest review
"Great hotel for family! 7 Day Stay"
Hotel staff very pleasant let us check in early after a long flight. Very clean hotel with daily housekeeping service. Breakfast included in our stay and it was good. Close to Tube station, maybe a 7-10 min walk, bus stops close as well. The only thing I would change would be the hard beds and lack of a washcloth. We had a double bed and a large fold […] out for our 14 year old and this was just fine for all of us! Highly recommend for families! Read moreGenuine Expedia guest review
"Bright, clean, and very efficient"
The hotel is conveniently located near many restaurants and shops. The staff was very helpful. The reception and bar area were cheery and welcoming. Had everything that I needed!Genuine Hotels.com guest review
"Good location and deal for familites with kids."
It was hard for me to find a hotel room for 2 adults and 2 kids under $200 per night. Luckily, Expedia had a sale on for this one. The breakfast quality, room and hotel amenities were pretty good. Free wifi access also helps a lot. Expedia says , you pay for internet access, but there is an option for free wifi in room or on installed computers in the […] lobby. Read moreGenuine Expedia guest review
"Close to all major activities in the London area"
Well worth it. Enjoyed our stay....able to accomplish all the plans we had made prior to our trip.Genuine Expedia guest review
This is a very basic hotel in central London, good location and reasonable room. Although, the beds were not really comfortable, specially the second beds.Genuine Hotels.com guest review
Too expensive for type of hotel. You only get free internet in the lobby which is completely absurd!! There was hair all over the bathroom, but other than that hotel is ok and comfortable.Genuine Hotels.com guest review
"Comfort at a good price in a good location"
My visit to Holiday Inn Express in Earls Court exceeded my expectations. It is just over a five minute walk from two Underground stations (a) West Kensington and (b) West Brompton. The walk to both stations with a medium sized wheeled bag was pretty easy. On the walk from West Kensington along North End Road you pass a rich array of food, coffee and […] cell-phone establishments. The hotel room was not as large as those in the US, but was perfectly adequate with a comfortable bed and a choice of pillows. The bathroom was well designed and perfectly comfortable. The included breakfast was distinctly superior to those in the US with more choices, and a distinctively more up-market feel. The front desk staff were friendly and most helpful. I was very happy with my two night stay here. Read moreGenuine Hotels.com guest review
"Nice hotel for the money"
Since we mostly were in London to sightsee,we just needed a place to sleep. HIEX was perfect! Clean hotel and rooms. Breakfast was filling. Especially loved the "turbo boost" on the shower sprayer.I'd stay there again next time. About a 4 minute walk to nearest Tube station too.Genuine Expedia guest review
Room was freezing! !!! Only options were portable heater or blanket. Sorry but I like to not stay in bed 100% of my time in room. Will likely not stay there againGenuine Hotels.com guest review
Rooms were small, second bed was a fold out from the couch that was supported underneath by other prices of furniture. Very uncomfortable. Bed sheets and bed length were short making sleep a struggle. Bathroom was nice, the design and space.Genuine Hotels.com guest review
"Whoops wrong hotel"
We thought we booked for Kensington but there were two holiday Inn. The hotel was definitely set up for value and families traveling on a budget. Everyone was nice and hotel was clean. Rooms were updated with minimum amenities but was nice. The was a very aggressive security guard at the front desk which gave me the indication we were not in Kansas […] anymore toto! Read moreGenuine Hotels.com guest review
"Not great for families of four"
The hotel is NOT in Earls court. It is in Fulham which is not a great vacation area for tourists. The rooms were tiny --they say its for four, two queen beds but one is a love seat pullout. It was really tight and we are not fussy travelers. No plug in bathroom was a pain. The staff was great--super nice and friendly which helped a tonGenuine Expedia guest review
"Great hotel for families and couples!"
Our hotel room was pretty large and included complimentary buffet breakfast--which is a plus! They gave you plenty of food to eat. It is also located only 5 minutes away from the nearest underground which was great too. Overall, I would heartily recommend this hotel to everyone, also want to mention there are plenty of restaurants nearby too.Genuine Expedia guest review
Our 5 day stay was great. The hotel was not far from the West Brompton tube station which made connecting to other parts of the city relatively convenient. The area had some nice restaurants including Barrow Boy for a good dinner and Trubadour for a good breakfast. The hotel breakfast was good- lots of options, but I got very sick from the eggs. The […] desk was helpful with giving directions and printing out travel documents. There is a wash/fold laundry right across the street that will do everything and deliver your finished laundry to the front desk the same day for a reasonable price. Take advantage of the free internet in the lobby. Otherwise it will be 6 pounds per day. I was not told it was free in the lobby. Also find out about how to log off the internet service. If you just shut down, you are logged out and your timed service will continue. There is a log-out code to enter. I was not told that and ended up paying more than I needed to. Overall... an excellent stay Read moreGenuine Hotels.com guest review
"Simple and clean"
Nothing fancy but easy, convenient and the right price. It's predictableGenuine Hotels.com guest review
"Good value and location. Excellent for business."
Property was modern and clean. Appeared to be recently remodeled. Staff was friendly and helpful. Would definitely stay here again.Genuine Expedia guest review
"Great hotel for everyone"
Great, great location, great room, great breakfast, great bathroom, great doors soundproofed.Genuine Expedia guest review
"Quality for the money"
Good,clean rooms,& very good breakfast.Genuine Hotels.com guest review
Service was great . 5 minute walk to tube to cityGenuine Hotels.com guest review
"Small and far from The Tube, otherwise very good."
Two kids and two adults in a room leaves no room for the luggage. Very small space. A little bit too far from the Tube. Otherwise very good experience, excellent staff.Genuine Expedia guest review
Great clean hotel, great breakfast. 5 min walk to the metro- amazing indian restaurant next door. If you are comfortable walking (I mean able) to the metro it is a great place to stay. Has a beer and snacks downstairs at night. We enjoyed it. Biggest thing to us is cleaniness and they were spot on!Genuine Hotels.com guest review
I was there for four nights, two adults and two kids. Rooms were fine for luggage as we are light packers. Breakfast was plenty and very well stocked...my kids loved having a full breakfast each day. Easy access to the tube to get downtown, and to the Easybus pick up/drop off route from Gatwick. The neighborhood has people from all over the world. Everyone […] was very friendly and welcoming to us. I had no concerns walking around at night with my kids outside of the normal precautions you take in a large city. I will definitely make this my first choice hotel if we return to London. Rooms were very quite at night and the rates were reasonable. Read moreGenuine Expedia guest review
"Basic hotel done well"
The hotel met all my expectations: comfortable beds, clean and well maintained, polite and effective staff, safe location, and close to transportation links. The closest tube stations are actually West Brompton Station and West Kensington, which are both a 5 minute walk from the hotel. Despite the hotel's name, Earl's Court is actually a bit further […] out (about 8 minutes walk from the hotel). It's a basic hotel, so no dining options in the hotel itself, no mini bar in the rooms, and no room service etc. I did not feel the lack of these services since there were lots of dining options along North End Road, and there are grocers in the area as well as a supermarket, which is about 3 minutes walk from the hotel. And you can always order in. Breakfast is included and is available from 7 - 11 am. If you're going to need internet service, it is extra. Unless you need it for a very short period, you're probably better off just getting short term data service from a local phone company. Being that it is London, the rooms and beds run small (as compared to the US). Also, the hotel has this energy conservation system with heat and light, where your room key is needed to turn on the lights and heat. It takes a while (5 - 10 minutes) for the heat to turn on, which was a bit inconvenient. Once it was on it was fine. I stayed there for about a week, and other than having to wait for the heat to turn on, I had no problems. I would stay there again. Read moreGenuine Expedia guest review
"Good value for package paid."
The things that annoyed us where only the very soft bed and the very hard sofa bed used by the children. The clenliness, in the room and all the hotel was very good an is one of the first things we look for with little kids. We noticed staff cleaning in various times of the day which is very good. We noticed also one of the staff during breakfast who […] we admired for her non stop activity to keep the breakfast food available all the time, while also coping to clear the tables for other customers to sit. She was very good. Read moreGenuine Expedia guest review
"Walking distance to Stamford Bridge"
Clean, modern, fairly central, good valueGenuine Hotels.com guest review
"OK but no frills"
Was a little disappointed that there were no evening meal facilities although I perhaps should have double checked (other HI express hotel do have these). Was given a twin room when I booked a double room. However the room was clean and comfortable enough. A little walk from tube station but not too far. Hotel service was good - fixing a tv remote issue […] very quickly and providing me with a menus for local takeaways and booking me a taxi in the morning. Read moreGenuine Hotels.com guest review
Great for a family trip. Easy location to transit. Very clean rooms and great to have a hida-bed in the room. Great to have breakfast and then get going. The staff was very helpful. They also provided gluten free bread which was very helpful.Genuine Hotels.com guest review
"Great Budget Hotel"
Hotel excellent in all respects.Genuine Hotels.com guest review
Response by Holiday Inn Express London - Earl's Court Dear Jim, Thank you for your feedback about your stay and that you found the hotel excellent in all aspects. I am glad the hotel met your expectations and hope you will visit us again when you come to London in the near future. Kind Regards Tina Palm Deputy General Manager
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