I was there for four nights, two adults and two kids. Rooms were fine for luggage as we are light packers. Breakfast was plenty and very well stocked...my kids loved having a full breakfast each day. Easy access to the tube to get downtown, and to the Easybus pick up/drop off route from Gatwick. The neighborhood has people from all over the world. Everyone […] was very friendly and welcoming to us. I had no concerns walking around at night with my kids outside of the normal precautions you take in a large city. I will definitely make this my first choice hotel if we return to London. Rooms were very quite at night and the rates were reasonable. Read moreGenuine Expedia guest review
The location is great though it's not exactly in Earls Court. Subway is within walking distance & bus stop is just a few steps away from the hotel. From the hotel, it is easily accessible to places of interest such as the green park (Buckingham Palace), Picaadily, Oxford Circus, etc. Staff service is excellent, responsive & prompt. Our family enjoyed […] our stay greatly. Read moreGenuine Hotels.com guest review
Got this at a good rate. Family room was a normal double with a sofa bed so a bit cramped but we were only there for 1 night. Certainly wouldn't have paid full rate but worth £160 for the family.Genuine Hotels.com guest review
"Would go back"
Lovely place, clean, tidy, very friendly people, great experienceGenuine Hotels.com guest review
"Ok, expensive, but basic. Service is good though"
The hotel is nice enough, and easy to find. The rooms are very simplistic despite costing an average of £140 a night! So very expensive room for what I'd expect to pay £60 to £80 elsewhere. The breakfast was very basic. No fried eggs or bacon for the cooked option. So not very impressive there. However, I personally found the staff to be extremely friendly […] and helpful. Including checkin, explaining things, handling an issue I had, checking out and looking after my luggage. So the only saving grace is that the service was exceptionally good. Read moreGenuine Hotels.com guest review
"Hotel ok, area not great, room unbearabley warm!"
Hotel is ok. Few mins walk from West Kensington tube station one way or West Brompton overland the opposite way. Not tge best area....wouldn't like to be wandering round there on my own at night. Reception nice and new and airy. Room was ok. Smallish but clean. However it was unbearabley hot and the windows don't open and the supposed air con didn't […] work. Bed was really really firm too so not good for us. Bathroom small but ok. Good choice at breakfast and nice seating area. Read moreGenuine Hotels.com guest review
Near plenty or restaurants and hotel had everything needed for an overnighter.Genuine Hotels.com guest review
"Great option will return"
Great option quite close to both tube stations. New building completely renovated.Genuine Hotels.com guest review
"Could have easily been rated 4 or 5, but wasn't..."
It was a shame that a few problems let this hotel down. It is modern, clean, comfortable and well equipped. The staff were helpful and polite and the free wifi was appreciated. However, we booked a family room for 4 but the folding bed was not provided with bedding and towels/mugs for only 2 people were provided. The hotel partly corrected this on […] request, towels and bedding were provided while we were out, but the bed wasn't made up and the extra mugs did not appear. The other main problem was breakfast. The the queuing system and the buffet layout were very poorly thought out which led to big delays at a busy breakfast time. In addition the quality of the food, coffee and juice was mediocre. Holiday Inn Express needs to look at Premier Inn (similar price bracket) as a role model for convenience and quality of its breakfast. Read moreGenuine Hotels.com guest review
"Very clean and comfortable"
I loved my stay in the hotel, staff is friendly and helpful, rooms are well proportioned and clean, beds comfy. Breakfast has room for improvement especially if you stay for a week like I did, I wished there was a little more fresh fruit or vegetables.Thank you Holiday Inn.Genuine Hotels.com guest review
"West Kensington Business trip"
Two night stay for business. Area is a little run-down and lacking any decent pubs but close to the tube stations so not a problem to travel. Great service by the reception on arrival. Breakfast was adequate and the room itself was excellent.Genuine Hotels.com guest review
Ok hotel, better than motel but thats itGenuine Hotels.com guest review
Hotel is good value for money for people travelling on business. Breakfast is more than adequate and free wi-fi available. Short distance to tube station so can easily travel to other parts of LondonGenuine Hotels.com guest review
Our double bed room was nice and spacious, clean and well insulated from the sound of the street. The hotel staff were friendly and helpful. The only thing lacking was the quality of the breakfast buffet - I've had better in youth hostels, and was expecting a little more given the Holiday Inn brand. But that was made up for by the lively neighbourhood, […] with shops and restaurants close at hand, and being so close to the center of town. The entrance to the parking garage was a little hard to find, requiring to turn in to what looks like a one-way street right next to the hotel. I did not spot any sign on North End road indicating the parking. Read moreGenuine Hotels.com guest review
"Great budget hotel"
Great quality for the price! Helpful staff, room not massive-but wasn't expecting it to be. Bathroom clean with great big fluffy towels! Lovely shower!! Only complaint would be comfort of beds, especially the sofa bed for the kids. Breakfast plentiful-Kellogg's cereals, pastries,breads,cheese ,yogurts,beans,sausages and scrambled eggs-all included! […] Room had hair dryer, tea/coffee and hotel did have left luggage room( had read another review that said they didn't) . Would use again. Ideal for Earls Court. Read moreGenuine Hotels.com guest review
"Nice and clean hotel. Welcoming staff!"
We arrived early, 4 hours before our check-in time. The reception staff welcomed us and allowed to leave our luggage at the hotel until the scheduled time. Meanwhile, we started touring London and getting familiar with the neighbourhood.Genuine Expedia guest review
"Walking distance to Stamford Bridge"
Clean, modern, fairly central, good valueGenuine Hotels.com guest review
"OK but no frills"
Was a little disappointed that there were no evening meal facilities although I perhaps should have double checked (other HI express hotel do have these). Was given a twin room when I booked a double room. However the room was clean and comfortable enough. A little walk from tube station but not too far. Hotel service was good - fixing a tv remote issue […] very quickly and providing me with a menus for local takeaways and booking me a taxi in the morning. Read moreGenuine Hotels.com guest review
"Excellent.. Handy location too!"
Very happy Clean room Friendly and helpful staff Decent free brekkie and as much as you want.. Inc sausage ,egg and beans!!Genuine Expedia guest review
Great for a family trip. Easy location to transit. Very clean rooms and great to have a hida-bed in the room. Great to have breakfast and then get going. The staff was very helpful. They also provided gluten free bread which was very helpful.Genuine Hotels.com guest review
"Great Budget Hotel"
Hotel excellent in all respects.Genuine Hotels.com guest review
Response by Holiday Inn Express London - Earl's Court Dear Jim, Thank you for your feedback about your stay and that you found the hotel excellent in all aspects. I am glad the hotel met your expectations and hope you will visit us again when you come to London in the near future. Kind Regards Tina Palm Deputy General Manager
"Nice hotel with very helpful staff"
We had our grandson with us and although the room would have been fine for 2 persons, the sofa had been opened for a bed, giving us very little room to move. The main hotel rooms were very modern and spacious.Genuine Expedia guest review
Response by Holiday Inn Express London - Earl's Court Dear Maeve, Thank you for taking time to comment about your stay at the Holiday Inn Express London Earls Court. All comments good or bad are welcome as they are a great guide as to how we are really doing and what we need to work on to improve. I do hope that you have the opportunity to come and stay with us again soon. Kind Regards Tina Palm Deputy General Manager
We arrived at 9:30am after an 11 hour overnight flight from Cape Town. Check-in was 2pm (I think) and we were initially told our room was not ready, which is what we were expecting, but as we were preparing to leave our bags for the day, the concierge said they were preparing a room for us, so that we could check in, get changed and have a quick freshen-up, […] before heading out for our first day in London. It was very nice of them to get us a room so early in the morning. They even offered us breakfast while we waited for the room to be ready. Great first impression!! Read moreGenuine Expedia guest review
They were what they advertised. Personnel were excellent and very helpful. I would highly recommend them.Genuine Expedia guest review
"Nice hotel small rooms great location"
Great stay. Free breakfast was good. Easy access to Tube and with 20 minutes if all the sites. Rooms are on the small side for a family of four but manageable if your organized. We would stay again.Genuine Expedia guest review
Stayed in the hotel for a girls getaway. The hotel was a 15 minute walk from Earl's Court Tube station, but only a 8 minute walk from West Kensington or West Brompton tube stations. It was convenient for several tube lines. The staff was very friendly. It was raining and my friend jokingly asked if she would let us borrow her personal umbrella and the […] staff member was actually going to loan us her personal umbrella. We were able to check in early. The rooms were average size, clean, comfortable, quiet, and had free wifi. The free breakfast was standard, but filling with cereals, yogurt, meats, eggs, sausage, breads, juices, coffee, and tea. We had an evening flight and the hotel held our bags while we ventured out into the city. We arrived back to the hotel to relax in the lobby before leaving to catch our flight. The lobby and bar were cozy with a variety of drinks. We charged our phones on the wall outlets and headed out. Better find than some more expensive hotels in the area. I would definitely go back! Read moreGenuine Hotels.com guest review
"Good value for money"
By London standards this is good value for money with breakfast and wifi includedGenuine Hotels.com guest review
"Nice Hotel - Poor Air Conditioner"
The hotel is basic but nice. Breakfast had a good choice, however the hot food wasn't great. It's located about a 10 minute walk from the West Kensington tube stop which is very handy. The air conditioner in our room was very poor and as a result, the room was too warm (except for directly in front of the a/c). Overall was nice though and I would probably […] stay again. Read moreGenuine Hotels.com guest review
"Very convenient and well run hotel"
Very good hotel. Staff very helpful. Room clean. Breakfast very good.Genuine Expedia guest review
"Did the job and a little extra"
My friend and I were staying for the weekend to attend the London Film and Comic Con. It was situated close to Earl's Court and West Brompton station and near to several nice eateries. We checked in with no problems and were given two keys which is always handy. The room was perfectly adequate for our needs, clean and well made up. The television worked, […] as did the air con which was appreciated as the windows are not able to open and it was a very warm weekend. The beds were comfortable enough and we couldn't hear any traffic from outside, although there were some strange creaking and whirring noises coming from within the room but they were pretty easy to block out. The breakfast is basic enough but was more than sufficient for our needs. There was a variety of fruit, about 5 different cereals, some fried breakfast food, toast, croissants and a choice of breakfast drinks and everything was re-stocked quite quickly when it ran out. The thing that we appreciated the most was the luggage storage. We were checking out on Sunday morning but still had a whole day at the convention and didn't want to drag our luggage around. We asked if they offered storage and they said yes, it was no problem and tagged our bags and took them into a large room. We picked them up about 5pm with no hassle. I would definitely recommend this hotel, the staff were friendly and helpful and the room was perfect for our needs. Read moreGenuine Expedia guest review
"Good option for when all you need is a bed"
We were 4 families totally 13 people all together spending a week in London. The hotel is reasonably well located - a short 5min walk to either West Brompton or West Kensington tube stations with enough shops nearby if needing to replenish travel accessories - and suited our needs of an economic place to stay that was comfortable enough to relax/recharge […] in after a day's sightseeing. There's free-wifi and excellent service from the staff (quick, efficient, friendly and service-minded). The buffet breakfast was included in the room rate, but was limited in what it offered. However, as this is an 'Express' hotel, this is to be expected. Overall, a good experience and we would definitely recommend this hotel to those travellers who a need an economical, stress-free place to stay that is easy enough to move about in London from. Read moreGenuine Hotels.com guest review
"Great value for the money"
Was very happy....The breakfast was very good.Genuine Hotels.com guest review
"Good location, comfortable hotel"
Very tidy hotel and well priced. Good location near Earls Court and convenience stores. Adequate breakfast and free wifi throughout.Genuine Expedia guest review
"Always a Good Stay"
Use this hotel over 50+ nights per year. A typical Holiday Inn, but has all that I need and great location for my business needs. Staff always polite and helpful.Genuine Hotels.com guest review
"good hotel close to Queens Tennis Club"
Booked this hotel due to proximity to Queens Tennis Club in West Kensington area of London; 10 minutes walk from the grounds, 5 minutes walk from Ibis Hotel restaurant for dinner (would highly recommend), 5 minutes walk from drop-off and pick-up point by Easybus - stress free trip to London. Staff were extremely helpful and could not do enough for us, […] starting with showing how to use the air-con, supplying soap, helping with directions, storing our luggage after check-out, willing to move us to a different building where we could have open windows. Enjoyed our stay and would happily go back. Read moreGenuine Expedia guest review
"Functional hotel good location"
I chose the hotel for it's location and reasonable price so facilities and comfort weren't the overriding concern. That said, our family of five managed in one room. The breakfast was limited in choice but there was no lack. Location was ideal for my needs (renew my passport) and it also suited in going to the nearby museums. Overall, it fit the bill […] and did what it said on the label. Read moreGenuine Expedia guest review
"Nice clean hotel"
It's a nice and clean hotel, not centrally located though. You have to walk 15min either way for the tube. Bus is right outside the hotel. The breakfast was okay. We traveled the whole city everyday so I guess it didn't matter where it was. I would recommend this hotel though.Genuine Expedia guest review
"Nice clean hotel close to tube"
Perfect hotel for when visiting the London sites near west kensington tube station with great buffet breakfast to fill you up before you start your daily site seeingGenuine Expedia guest review
You know what you are getting from a Holiday inn Express. Clean room, shower, nice staff… there are no frills at breakfast or in the bedrooms. I knew that when I booked the room. Good location for Earls court and restaurants in Fulham.Genuine Hotels.com guest review
"Need some air!"
In the interests of saving energy, the AC is shut off when you leave your room - unless you have two room keys. You can't open the window, so while you are out for the evening, the room can get quite hot. The AC in our room did not pump out much cool air, so the room was rather stifling for most of the night (finally cool by 5 am). It's a solid 5 mins […] walk from West Kensington tube station, which is a bit far for dragging a suitcase. The room was very small for two people with two suitcases. Would be fine for a single person. Read moreGenuine Expedia guest review
"Clean and convenient"
Very handy for attending an event at Earls Court. Hotel was clean and staff were very courteous. Booked well in advance to get a good rate.Genuine Expedia guest review
"Excellent nights sleep."
Good clean room, comfortable beds, delicious breakfast, great value for money, conventient for al transport.Genuine Expedia guest review
The room we had was in the annex side, a newly renovated building. It was very clean. The hotel is about a 10 min walk to the subway......few stops away from attractions. The breakfast was what you expect for holiday Inn. ...reasonable.Genuine Expedia guest review
Good location with respect to easy Access to public transportation and nearby shops. The room was not so clean after housekeeping and breakfast was of poor quality (instant coffee and sort of fake sausages and eggs)Genuine Hotels.com guest review
"Modern, clean, VFM hotel"
We stayed during half term with 2 kids. the room was great as we could get all 4 of us in one family room which was great value for money. The hotel is modern and clean and also a bonus that breakfast is included. We used the car park for overnight parking which isn't cheap, but compared to other places in London, is very reasonable. The hotel is about […] half an hours walk from the museums in Knightsbridge (natural history & science) or about £10 - £13 in a taxi. all in all, a nice place and I would return. The reception staff are very helpful too!! Read moreGenuine Expedia guest review
Great room and staff pity about the foodGenuine Hotels.com guest review
"Good 2 day stay in London."
We like Holiday Inn Express. It was not the hottest neighbourhood, but connections were good.Genuine Hotels.com guest review
"Easy to access"
quality breakfast!! the absence of kitchen at the hotel is balanced by an outside catering delivered to your room. They also offer the service of a local take away/pizza delivery service, extremely handy at 00.30!!!Genuine Expedia guest review
"Suits its purpose"
A pleasant hotel with welcoming efficient staff. Room was clean and ready on arrival. Beds rather lumpy and difficult to control the temperature in the room so very warm. Quiet from Road noise but could hear people in other rooms and in the corridor. Breakfast very nice and plenty of choiceGenuine Expedia guest review
"Excellent hotel at a budget price"
Very good hotel with extremely helpful staff Decent breakfast but make sure you get down early to avoid the queues!Genuine Expedia guest review
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