All hotels in Plano, Texas, United States of America
1 room, 2 adults
You can collect Welcome Rewards® nights here2301 E Pres George Bush Hwy, Plano, TX, 75074, United States of America, ‏‎855-239-9228
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4.4 / 5Excellent

Score breakdown (from 153 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.5
  • Comfort
    4.5
  • Condition
    4.4
  • Neighborhood
    4.2
5.0 / 5Outstanding
"We slept like babies"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The suite was so comfortable, everything well stocked and the bed was the most comfortable bed I slept in on my trip. It was like being at home. The hotel was quiet, very clean and the staff were so professional. They helped with directions to locations in the area and the check in and check out process was very quick. We didn't eat breakfast there but if it was like everything else it would have been wonderful. I will stay here again.
Genuine Hotels.com guest review
1 night trip Mar 6, 2014
Jan H
US
5.0 / 5Outstanding
"Great Choice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Really enjoyed my stay there and would recommend it to anyone going to that side of Plano.
Genuine Expedia guest review
Other trip Mar 2, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The staff were very helpful and friendly. The hotel was clean and the breakfast was great!
Genuine Hotels.com guest review
1 night trip Feb 19, 2014
A Traveler
US
5.0 / 5Outstanding
"Very clean!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Stayed here previously for business, was very clean, nice staff, etc. needed a room in the area for my niece's wedding, so booked again. We were not disappointed! Needed extra room for my grown kids, got room with two queens plus sofa bed. Love free wireless, free parking, fridge, microwave. Our room smelled fresh and clean as soon as we walked in. Beds were very comfortable, good quality linens. Will definitely stay here again if in the area.
Genuine Hotels.com guest review
1 night trip Dec 27, 2013
Lisa
US
5.0 / 5Outstanding
"An icy stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
They did a good job. We got there and there was ice everywhere. This is my 2nd time staying at this hotel and will most likely stay here again on my next trip to this area
Genuine Hotels.com guest review
2 night trip Dec 6, 2013
Sheldon
US
3.0 / 5Good
"Disappointing"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    -
We had stayed at this hotel a year ago and thought it was very nice the staff was wonderful . Unfortunately , the evening girl was very crabby to my grandchildren . We come to the plano area often and we will no longer stay at this hotel. Signed, Disappointed
Genuine Expedia guest review
Other trip Dec 3, 2013
A Traveler
US
5.0 / 5Outstanding
"Nice hotel, excellent staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
We were only here for one night but we couldn't have ask for a better stay. The room was immaculate & the staff was great. We didn't eat anything at the hotel so I can't comment on that.
Genuine Expedia guest review
Other trip Nov 24, 2013
nice stay
US
3.0 / 5Good
"Excellent staff, almost new hotel w/ minor issues"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
All of the staff were excellent. They asked us every time we talked by the desk if everything was okay. Very impressive customer service.
Genuine Expedia guest review
Other trip Nov 20, 2013
A Traveler
US
5.0 / 5Outstanding
"affordable and comfortable"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Stayed for the weekend for the Texas State Fair. The room was clean, comfortable and affordable. Close to the DART station which made it easy to get to the Texas State Fair.
Genuine Hotels.com guest review
2 night trip Oct 5, 2013
Ken M
US
5.0 / 5Outstanding
"Clean, spacious and comfortable"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The staff was very professional and friendly. The room was larger than average and very clean. The price was less than I expected. I was very pleased and will stay here again.
Genuine Hotels.com guest review
2 night trip Oct 5, 2013
Michael
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Room was clean and quite large. The staff was not as courtesy as I would have expected. The hallway of the floor we were staying on was very hot and when I asked about this, the response was I don't have a key for the thermostat...not very helpful. Quite a bit of noise from the highway as well.
Genuine Hotels.com guest review
1 night trip Oct 2, 2013
Steve
US
5.0 / 5Outstanding
"Enjoyed the stay tremendously."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The Staff was very friendly and kind. The rooms were clean and the air conditioner was working well. We intended to get up for the free breakfast each morning but the beds were too comfy to get up. The showers were nice and hot. The only recommendation would be to put in double sinks, then it would be truly like home away from home!!
Genuine Hotels.com guest review
3 night trip Sep 19, 2013
Saul E.
US
5.0 / 5Outstanding
"Shooping and near relatives"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very polite staff. Short stay but excellent service
Genuine Hotels.com guest review
1 night trip Sep 15, 2013
A Traveler
US
4.0 / 5Excellent
"Fits the bill"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    4.0
Basic needs are met in a clean and safe setting. 3-stars rating for comfort simply reflects the freeway noise, not the amenities which are fine. Room was large for the chain as it included a separate sitting area. Breakfast is classic Comfort Suites...nothing special; essentially a kick start for the day.
Genuine Hotels.com guest review
1 night business trip Aug 14, 2013
A Traveler
US
5.0 / 5Outstanding
"Traveler"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Just as good as a 5 star hotel.
Genuine Hotels.com guest review
1 night business trip Aug 13, 2013
Traveler
US
5.0 / 5Outstanding
"A Retreat from Home"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I wanted a special mother-daughter weekend away before school starts, so we wanted a cozy suite where we could escape. The hotel was clean, comfortable, and the staff was very courteous. The breakfast buffet was also nice. The room stayed cool. The pool was a little small, 4 ft. deep across, but still enough for my daughter to enjoy a little swimming. The hot tub looked steaming and inviting, but we stayed in the pool. Easy access from highway. Very affordable; I'd stay there again.
Genuine Expedia guest review
Other trip Aug 12, 2013
Mom
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great Hotel for me for business travel close to our home office and several good places to eat close. Motel is new clean and a friendly staff. My only gripe is like most other motel the little egg disks they serve for breakfast are not my favorite
Genuine Hotels.com guest review
2 night business trip Jul 17, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
very good and clean hotel. I'll be back for next time
Genuine Hotels.com guest review
2 night romance trip Jun 30, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
friendly staff
Genuine Hotels.com guest review
1 night romance trip Jun 18, 2013
A Traveler
US
2.0 / 5Fair
"Nice enough hotel - very, very rude reception"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
We were two females traveling together and prepaid the night at Comfort Suites in Plano. The foreign male desk clerk did not greet or welcome us, without a smile asked impatiently "Are you checking in? Do you have a reservation?" I replied I have a reservation. He demanded, "I need a credit card and your drivers license." I was confused why he needed my card as I had already paid in full. (What I realized later was that it would cover any additional expenses that we may put on our room but he should have offered that explanation.) He read my home phone number loud enough so everyone in the lobby could hear it. "Is that your home number?" This made us both extremely uncomfortable and I noticed a man waiting behind us overhearing every word. This clerk was very unprofessional, insultingly and inconsiderate. He then demanded my cell number to which I refused and he berated us for non-compliance, arrogantly suggesting that there would be no way to contact us if we left articles behind. How ridiculous that was & I pointed out that if need be, they only need to call my home number. That episode truly set the first impression of the hotel and I hope he is no longer in that position. Bellowing out personal information of their guests is jeopardizing their safety. Be forewarned. The rooms, however, were comfortable and clean.
Genuine Hotels.com guest review
1 night trip with friends Jun 20, 2013
Thelma and Louise
US
5.0 / 5Outstanding
"great hotel and a good price"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Nice hotel - the front desk at night was excellent
Genuine Expedia guest review
Other trip Jun 23, 2013
A Traveler
US
4.0 / 5Excellent
"Nice hotel with easy access to George Bush Tollway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
Very nice hotel with one exception...the elevator was slow and scary. Sometimes you never knew if it would ever go when you got on and it was jerky. Breakfast was good...service and staff was great.
Genuine Expedia guest review
Other trip Jun 13, 2013
Ray
US
5.0 / 5Outstanding
"BIG, Comfortable bed"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great people at the front desk, great rate, great bed. No complaints.
Genuine Hotels.com guest review
1 night trip Jun 6, 2013
P. Riley
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The only area I feels that would needs a a little improvements is the towels availability for the rooms. Other than that it was an awesome stay!!!
Genuine Hotels.com guest review
2 night trip Jun 7, 2013
A Traveler
US
3.0 / 5Good
"Good for a quick stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    -
The hotel looks nice. The pool was nice. The rooms look nice. We stayed here twice, in two different rooms, and both had loose plumbing. It felt like you could pull the bath faucet right out. We were only staying here to and from our vacation so it was fine for that.
Genuine Expedia guest review
Other trip Jun 5, 2013
Stephanie
US
4.0 / 5Excellent
"Nice Basic Hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Room was nice, clean and comfortable. Outside highway noise was a little loud, but not overwhelming.
Genuine Hotels.com guest review
1 night trip May 22, 2013
A Traveler
US
4.0 / 5Excellent
"Great, comfortable stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Hotel was nice on inside, clean and hotel staff friendly. Great stay!
Genuine Hotels.com guest review
1 night trip May 3, 2013
A Traveler
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    2.0
The hotel was ok. The fourth floor was incredibly hot compared to the lobby and the AC in the room was either hot or cold which was really inconvenient at night.
Genuine Hotels.com guest review
1 night trip Apr 25, 2013
A Traveler
US
5.0 / 5Outstanding
"Great place to stay!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
I am in the area for doctor appointments and shopping trips regularly and this is always where I stay the night. The help is always friendly, rooms are clean and I am just comfortable there. It is the next best thing to being at home!!
Genuine Hotels.com guest review
1 night trip Apr 21, 2013
Cynthia
US
4.0 / 5Excellent
"Hotel stay at Comfort Suites"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
One of their newer hotels. Hotel was clean and very modern.
Genuine Expedia guest review
Other trip Apr 19, 2013
A Traveler
US
5.0 / 5Outstanding
"An Excellent Hotel for the price and convenience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I read reviews of this hotel as being not so good... I watched it being built a couple of years ago. Surely, it couldn't have gone down hill in the few years its been operating. So, I made a prepaid reservation and wondered. Well, wonder no more. It IS a very clean and well taken care of hotel. All areas of the room were clean and without ANY evidence of prior occupancy. The housekeeping staff did an excellent job in the 4 days I stayed at the Comfort Suites Plano. The condition of the hotel in general is in very good shape! No problems at all! The Front Desk staff were all very good and receptive and couldn't have been any better. I read somewhere about Comfort Suites having a bad parking setup... What bad parking? I never had a problem with getting a parking space and when I got back to the Hotel at midnight (every night), parking slots were always available. OK, what didn't I like? I hate the free breakfast giveaways that is common nowadays. Comfort Suites isn't any worse than any other Hotel offering a free breakfast. Its all terrible and so, I don't bother with the free breakfast anymore. I guess it appeals to those who think a free breakfast is a good thing. Anyway, Comfort Suites Plano is just matching the other hotels with the freebie breakfast and you get what you pay for. Other than the awful freebie breakfast, Comfort Suites Plano is a very good hotel... I don't think you will be disappointed. Its a very good Hotel.
Genuine Expedia guest review
Other trip Apr 15, 2013
Greg
US
4.0 / 5Excellent
"no smoking"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
great hotel. especially like that it has never been a smoking allowed hotel. staff friendly and helpful. but when we returned to our room after being out all day, we started to put our card in the door and did not have to .... the door just opened. evidently the maid did not close well. the room was made up from when we left it. luckily we did not leave anything valuable in the room
Genuine Hotels.com guest review
1 night trip Feb 9, 2013
A Traveler
US
4.0 / 5Excellent
"Great place"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    2.0
A great place to stay clean and comfy. Totally recommend it.
Genuine Hotels.com guest review
1 night business trip Mar 20, 2013
A Traveler
US
4.0 / 5Excellent
"Relaxing stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
No problems--room was clean--check in was easy. We had a good night's sleep.
Genuine Hotels.com guest review
Other trip Mar 17, 2013
A Traveler
US
4.0 / 5Excellent
"We would stay here again"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The room was clean and comfortable. There were a few minor problems which were taken care of. Staff was very convivial.
Genuine Hotels.com guest review
1 night business trip Mar 10, 2013
A Traveler
US
4.0 / 5Excellent
"Great hotel for single and family"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Front counter staffs are professional and friendly.
Genuine Expedia guest review
Other trip Mar 11, 2013
A Traveler
US
5.0 / 5Outstanding
"Two Thumbs Up!!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Very nice hotel. The room was spacious and very clean. The complimentary breakfast was better than average. The best compliment I can give, however, is to the front desk clerk named Greg. This guy really did go way above and beyond and was excellent. I used to run the front office of a Marriott, and know a good desk clerk when I see one. This young man was excellent! Again, very nice hotel and a great bargain. I highly recommend this hotel.
Genuine Hotels.com guest review
1 night trip Feb 13, 2013
Jim
US
5.0 / 5Outstanding
"comfortable"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
very good!
Genuine Hotels.com guest review
1 night business trip Feb 7, 2013
A Traveler
US
4.0 / 5Excellent
"Clean and comfortable."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
The breakfast left allot to be desired. But the service was good, the room was clean and comfortable. We did have an issue the second night with a party in the next door room, the staff resolved it very quickly. Would stay again.
Genuine Hotels.com guest review
2 night trip Jan 17, 2013
Chad
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very clean. Nice breakfast. Good value!
Genuine Hotels.com guest review
2 night trip Jan 4, 2013
A Traveler
US
5.0 / 5Outstanding
"Christmas with family"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice place to stay.
Genuine Hotels.com guest review
2 night trip Dec 21, 2012
TM
US
5.0 / 5Outstanding
"Great hotel for short trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The room looks brand new. I'm light sleeper, but I have no trouble to sleep in here. The staffs are very friendly. The hotel is very clean.
Genuine Expedia guest review
Other trip Nov 27, 2012
Joe
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very enjoyable stay.
Genuine Hotels.com guest review
4 night trip Nov 14, 2012
Dawn
US
5.0 / 5Outstanding
"Nice place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice place, centrally located with lots to do nearby
Genuine Hotels.com guest review
1 night business trip Nov 1, 2012
Dan
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
spacious and bed was very comfortable.
Genuine Hotels.com guest review
1 night trip Oct 20, 2012
mth
US
4.0 / 5Excellent
"Great Hotel - Breakfast was okay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel was clean, comfortable and the staff was nice. The breakfast was just okay.
Genuine Hotels.com guest review
Business trip Sep 29, 2012
Lori
US
5.0 / 5Outstanding
"Excellent Rooms, Fantastic Staff, Superb Value"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The staff is absolutely top-notch, providing excellent service. The rooms are very clean and comfortable. Business travellers will enjoy the office-friendly accommodations in the room. I've stayed here a few times. There's nowhere else I'd rather stay in Plano.
Genuine Expedia guest review
Other trip Aug 12, 2012
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    1.0
A little off the beaten path, but staff very accommodating. My other complaint was terrible parking. Front desk staff at the top of their game. They helped me out on several situations, and I was quite grateful.
Genuine Hotels.com guest review
3 night trip Jul 21, 2012
A Traveler
US
4.0 / 5Excellent
"good value hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Well kept hotel with standard breakfast. Good value.
Genuine Expedia guest review
Other trip Jul 25, 2012
Denise
US
4.0 / 5Excellent
"Regular Destination"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
I travel to DFW on business fairly regularly, and I usually end up staying at Comfort Suites Plano. I've stayed at newer/higher priced/fancier hotels in the area, but I've decided to not experiment any more and I plan on regularly staying here from now on. The staff is always very friendly and helpful. I always feel welcome and comfortable when I check in and and have any dealings with the staff. The rooms are comfortable and include a sitting area with a sleeper sofa. I find this to be much more comfortable than conventional budget hotel rooms that consist of little more than beds and a restroom. I do have some minor gripes about the hotel, but these are nothing more than inconveniences, and won't keep me from staying here in the future.
Genuine Hotels.com guest review
1 night trip Jul 8, 2012
Frank
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews