All hotels in Vienna, Austria
1 room, 2 adults
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Kochgasse 36ViennaVienna1080Austria, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.0 / 5Excellent

Score breakdown (from 110 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.0
  • Comfort
    4.1
  • Condition
    3.7
  • Neighborhood
    4.2
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2.0 / 5Fair
"Average stay"
OK stay...nothing fancy, fairly close to downtown. The place badly needs new painting.
Genuine Hotels.com guest review
2 night trip with friends Sep 26, 2015
A Traveler
US
5.0 / 5Outstanding
"comfortable and convenient apartments in Vienna"
As the name implies, these are apartments. Very clean, perfectly located near the University of Vienna and within walking distance of the Ring (museums, opera, etc), as well as the tram line. Quiet. Check-in was very simple and friendly. Good coffee shops and breakfast places only footsteps away. No hotel perks, but who needs to spend their time in a hotel while in Vienna?
Genuine Hotels.com guest review
4 night business trip Sep 9, 2015
Scott
US
5.0 / 5Outstanding
Everything was perfect, from location to staff to the apartment itself... :-)
Genuine Hotels.com guest review
1 night family trip Aug 1, 2015
Arjana
US
1.0 / 5Poor
"Not nice..."
Office closed all the time, wifi so poor or no connection at all, tv to small, old bathroom, dirty walls...very bad...
Genuine Expedia guest review
Other trip Aug 1, 2015
Mia
US
2.0 / 5Fair
"Not a 4-star hotel!"
This is an acceptable and affordable suite experience, but not a traditional hotel. There is no staff on site for much of the day, making for a very unpleasant arrival experience. The building is dingy from the outside, and the entrance is almost unmarked. A phone call is required to be buzzed into a vestibule where an electronic code releases a room key. After arrival, however, the accommodations are fine.
Genuine Expedia guest review
Other trip Jun 21, 2015
Bryan
US
5.0 / 5Outstanding
"Excellent location and accomodations"
I was in Vienna for a conference at Vienna University, so the hotel was in a perfect location. It is also excellently located for public transportation and walking the city. The managerial staff was kind and helpful; the apartment was spacious and well-appointed. Highly recommended
Genuine Hotels.com guest review
6 night business trip Feb 24, 2015
Lauren S.
US
5.0 / 5Outstanding
"A great property"
Excellent property if you need to stay with some extra flexibility compared to a typical hotel. A more roomy space and a very useful kitchenette. Excellent location--a 15 min walk to the very heart of Vienna, and lots of useful stores (supermarket, post office and bakery withing few meters). Very helpful staff too, but you need to know that this is not a hotel so there is no staff around the clock, and if you are planning to arrive outside of their work-hours, you better call them and make arrangements for your keys.
Genuine Hotels.com guest review
4 night family trip Mar 1, 2015
Ahmed Mazin
US
4.0 / 5Excellent
"Excellent apartment"
Amazing! Incredible space.
Genuine Hotels.com guest review
2 night romance trip Jan 9, 2015
A Traveler
US
4.0 / 5Excellent
Good location, clean room. Good transport connectivity. A little bit noisy: my window was facing a busy street. But being a city dweller I can live with that. Very good value for the money.
Genuine Expedia guest review
Other trip Sep 20, 2014
borisk
US
3.0 / 5Good
"Good location close to center"
Nothing fancy, but better than your average-price. The apartments are quite nice but the interior of the building is nothing special. That said, they are clean, up-to-date, and I'd book again in a heart beat. The apartments are nicely appointed and very close to the Ringstrasse. It is a 10-15 minute walk max to all the must-see sites. I'd been to Vienna many times and this was booked last minute for a conference - it worked out really well. I'd actually rent here again for a tourist stay.
Genuine Expedia guest review
Other trip Sep 7, 2014
Jen
US
5.0 / 5Outstanding
"Nice and Cozzy!"
It was very comfotable to stay. Though I arrived at the apartment late, it was very easy to get key. Convenient to approach all the historic places, but little far with children, but close access to Tram. I will visit again this apartment next time again.
Genuine Expedia guest review
Other trip Jul 14, 2014
Jaedo
US
4.0 / 5Excellent
"Good location, but the glass doors must go"
The reception was excellent and helpful. The room was miniscule and a bit spare, but good enough for the trip. The main door to the room is made of wavy glass, and that made it fell like I was not as safe and private as I would have felt with a solid door. Truly--the glass doors must be replaced by solid doors. Die Glasstüre müssen unbedingt gegen Massivtüre ausgetauscht werden. Somehow, the halls were always full of cigarette smoke, though the room was clean. But the location is excellent.
Genuine Hotels.com guest review
7 night trip May 28, 2014
the Professor
US
5.0 / 5Outstanding
"Great apartment and location"
Rooms were large, clean, and pleasant. There were 4 adults in our party and we had plenty of room. Apartment was on a great location and the public transport in Vienna is fabulous.
Genuine Hotels.com guest review
3 night trip with friends May 27, 2014
Denise
US
5.0 / 5Outstanding
"A pleasant stay in Wien"
Nice solution for a vacation in Wien feeling home. in front of the main door there is a cab station . the neighborhood is really quite . a grocery store and a few bakeries are less than one minute distant. app are comfortable , management is kind ( every day 9 am - 12:30 pm )
Genuine Hotels.com guest review
4 night trip Dec 29, 2013
David Lastrucci
US
5.0 / 5Outstanding
"Nice apartment very close to city center"
We arrive late, the keys were in a lock box, excellent instructions. Near city center.
Genuine Expedia guest review
Other trip Dec 2, 2013
Ponce Family
US
4.0 / 5Excellent
"Good location, but be aware of reception hour."
When i made reservation I didn't know the reception closed early (my bad).When we arrived it was Saturday 2:30 p.m. And nobody was there. Fortunately building's entrance door was left opened (due to movers)and I got helped by kind housekeeping lady. She made phone call to some people, gave us key, and instruction for parking. Next morning we could check in properly again in the reception and got information for sightseeing. Apartment was very clean, spacious but little bit awkward with glass enter acne door. Location of apartment was very good. Tram station was right in front of it and lots of shops, bank, post office are near. We could walk to Stephen's Cathedral and other places too. Although we use covered parking ,spaces are only for 2 car and not so big. But they said street parking is also possible. Make sure you arrived with instruction or in time. During our stay the entrance door of building was always remained locked.
Genuine Hotels.com guest review
3 night family trip Oct 12, 2013
A Traveler
US
2.0 / 5Fair
My husband and my 3yr old son stayed here for 3 nights. I had booked the place for its location which was great and as expected and for the appartment being a 4star rated one which is not what I expected at all. It looked like entering a hostel with narrow passage way and our appt key was provided by the letter box. the entrance door of the appt. is in traslusent glass and you enter into the kitchen area which includes the dining table and 2 chairs. the appt was provided with basic necissities to cook meals, but I would not say was perfect as the vessels were exceedingly large, mini fridge. The bedroom was a separate room and spacious with a big bed, a child cot, TV (old one). The location as mentioned is excellent, close to trams and the underground is 1 stop by tram which is just 50 steps from the appt. there is a supermarket 2min from appt. So Its a nice place overall but not what one would expect from a 4 star.
Genuine Venere guest review
Other trip Oct 9, 2013
A Traveler
US
3.0 / 5Good
"Check room first"
We had a booking for 3 people yet when we arrived, only one bed was made. We were given two other room choices and the 3rd choice worked better for us. However the room was not as nice as the first room, though larger. We had to ask for burnt out ceiling light bulbs to be replaced and for toilet paper. The bathroom fan was broken and taken out and placed on the floor and not fixed for the week we were there. Overall the place works but it is basic. Good location, esp if you have a Vienna card. Use of clothes washer cost 5 euros/load however the dryer is free.
Genuine Hotels.com guest review
7 night family trip Jul 8, 2013
A Traveler
US
3.0 / 5Good
"Needs some polish"
Definitely not as nice as ratings suggested Pro: Next to tram stop, quick access to U-bahn Cons: Needs paint & maintenance, shower door broken, dishwasher broken Rooms on Alser Strasse side sit over a bar that has late night revelry and the street has a lot of early morning traffic. Eating area cramped. 1 drinking glass so kids used coffee cups
Genuine Expedia guest review
Other trip Jul 9, 2013
George
US
4.0 / 5Excellent
"Spacious rooms..............."
From a location standpoint as it relates to price you cannot go wrong. You CAN walk to most of the things Downtown that you'd want to, as it's about a 20 minute hike. There is a cab stand literally 20' from the front door, or the train about 50' from the front door. You do not need a car to navigate Vienna, and in fact it's more of a detriment, as we did need one to leave Vienna for a couple of days. The front desk is only available til about noon, and although the good Dr. and Melanie are VERY helpful, there were times I wished they'd been there longer. Tons of great pastry shops, restaurants, and a grocery store with 100 yards, so very little need for much at all. If you want to live like people in Vienna live, this is the place for you. If you want the luxuries of a five star hotel, is it not. Overall, great value and completely as advertised, which is all one can ask for.
Genuine Expedia guest review
Other trip May 27, 2013
Dave
US

The following English reviews were posted by hotel guests from other countries:

3.0 / 5Good
"Good location, Next to Children's X'mas Market"
Good location with free off-street parking during the weekend. Comfortable accommodation. Not as was described and the pictures. We were expecting something more luxurious per the listing. Beds were sofa-beds with poor mattresses so sleeping was not comfortable. Toddler bed was fine. Bathroom could have been cleaner. Kitchen could have been cleaner, especially the stinking kitchen cloth ensured we didn't use the kitchen at all. Some pressure to buy their parking but we found some off-street parking right next to the apartments. Probably won't stay there again although not bad if you know what you are paying for.
Genuine Expedia guest review
Other trip Dec 18, 2015
A Traveler
GB
4.0 / 5Excellent
"Worthable to spent n stay here"
It was comfort.
Genuine Hotels.com guest review
1 night business trip Oct 9, 2015
Tarvinder
IN
5.0 / 5Outstanding
"Highly recommended"
Simply great! the hotel was situated in a very convenient location allowing me and my family to move around the city with ease. Although, i would not describe "Appartments in der Josefstadt" as a Hotel rather a fully furnished flat with all amenities we needed readily available to make our stay a very pleasant one. The staffs were superb, very accommodating and gives some very useful tips to enjoy Vienna.
Genuine Hotels.com guest review
4 night family trip Sep 24, 2015
Joseph Leo
IE
4.0 / 5Excellent
"Good place to stay."
Spent three days. It is very well located, spacious, clean and well equipped.Kitchen is very nice. The lock was problematic but must be repaired by now. The lady managing the place is very nice. I liked my stay.Great place if you want space and comfort. Lovely location too.
Genuine Hotels.com guest review
3 night romance trip Jun 9, 2015
surender
IN
5.0 / 5Outstanding
A really lovely, spacious apartment with well equipped kitchen (although no oven) in a great location. Staff were lovely and very helpful with excellent English but reception was not open when advertised.
Genuine Expedia guest review
Other trip Jul 14, 2015
A Traveler
GB
4.0 / 5Excellent
Very ideal location with many shops, supermarket & eateries around. There is a bus downstairs to bring u to the Hauptbahnhof directly & two tram service to get u to the city in 2 stops. Alternatively the walk to city centre is about 10-15 mins. Hotel staff are helpful and speaks fluent English.
Genuine Hotels.com guest review
3 night trip Jun 16, 2015
Rayson
SG
4.0 / 5Excellent
"reasonable price"
nothing big trouble
Genuine Hotels.com guest review
3 night family trip May 19, 2015
A Traveler
IE
4.0 / 5Excellent
"Great location, clean and comfortable;"
I liked staying here. Close to the central city and public transport (railway, U-Bahn, etc), nevertheless quiet. Booking and service etc. straightforward, friendly, and uncomplicated.
Genuine Expedia guest review
Other trip Apr 20, 2015
A Traveler
AU
4.0 / 5Excellent
"Nice rooms & very close to the city."
Every thing in the room is good. But the fridge & dishwater need attention.
Genuine Expedia guest review
Other trip Sep 19, 2014
del
GB
4.0 / 5Excellent
"Nice apartment, good beds & facilities"
Pleasant experience. Manager of the apartments was very helpful ,but it would have been better if his email had been sent the day before we were du to travel .As it happened the email to Tel us the access arraignments arrived after we had left home
Genuine Expedia guest review
Other trip Sep 2, 2014
Roger
GB
2.0 / 5Fair
"Silverfish, loud traffic, no A/C and no sleep"
If you like bugs, loud traffic, no AC, a bar and taxi stand and loud nights, then this is the hotel for you! If you want a good night's sleep, then look elsewhere. I spend 100 nights per year in hotel rooms, and this was my worst 2 nights in over 10 years. Staff and owner were friendly, however this does not make up for the overall experience. .
Genuine Expedia guest review
Other trip Jul 10, 2014
Greg
CA
5.0 / 5Outstanding
"Last night in Vienna"
The manager was very helpful and happy to have a chat. Good place to stay, close to transport, Vienna style apartment/hotel room, was clean and neat and included cooking facilities, like a one bedroom flat. Shopping and food options nearby.
Genuine Hotels.com guest review
1 night trip May 3, 2014
Troy
IE
5.0 / 5Outstanding
"Recommendable"
Very nice place, nice people at the counter, good value for money.
Genuine Hotels.com guest review
6 night trip Apr 27, 2014
A Traveler
GB
5.0 / 5Outstanding
Nicest man in Vienna at desk. Relaxed and friendly atmosphere.
Genuine Hotels.com guest review
3 night family trip Dec 7, 2013
Doyle
IE
4.0 / 5Excellent
"Thin walls and not reception area"
Overall it was OK. Unfortunately we could hear CLEARLY the night activities which were taking place in the room above us... a bit too clearly and didn't really need to hear All that was going on. There is no reception area and even though we asked for a non smoking room, our room smelled of smoke. I guess you get for what you pay for.
Genuine Expedia guest review
Other trip Oct 10, 2013
A Traveler
AU
2.0 / 5Fair
"Great Location"
Overall not bad , the dishwasher was broken, towels were not changed in 4 days, smoke continually wafted up through the hallways.
Genuine Hotels.com guest review
4 night family trip Sep 2, 2013
Jill
AU
3.0 / 5Good
"Practical"
Apart from the awful bed which almost killed my back, everything seemed functional. Also, having a supermarket right next door plus a basic kitchenette in our apartment really is very convenient, essential and economical especially when we were traveling with kids. I was rather disappointed that our apartment was not furnished with a washer like it was mentioned at the time of booking as we had quite a lot of clothes to wash after several days of traveling. Overall, I would still recommend this place to families and the budget conscious travelers. Best wishes, Family of 5
Genuine Expedia guest review
Other trip Jul 16, 2013
A Traveler
SG
4.0 / 5Excellent
"Highly recommend"
Can't complain about anything with these apartments. Having our own kitchen was a bonus as was the free wifi in the room. Would highly recommend and would defiantly stay here again. Very friendly, helpful staff as well
Genuine Hotels.com guest review
4 night trip Jun 15, 2013
nattles
AU
3.0 / 5Good
"Dissappointed"
Overall we were pretty happy with this place and only required it for a single night. The main staff person was very helpful but when she offered to book a car service to the airport we were very clear that we need a baby/car seat for our child. I called her a second time to confirm this requirement. When we checked out the car service (a taxi) was there but had no car seat. I was not able to reach the apartment contact and we didn't have time to make alternate arrangements so we were stuck using the cab. This caused a great deal of unnecessary stress and a significant safety risk to our child. This oversight is enough for us not to recommend this establishment to others.
Genuine Expedia guest review
Other trip May 15, 2013
Brian
CA

The following reviews were posted by hotel guests from other countries:

5.0 / 5Outstanding
"Buenos apartamentos"
Muy bien en general y limpiar algo mas debajo de camas y armarios
Genuine Hotels.com guest review
4 night family trip Dec 3, 2015
Jose Ignacio
ES
4.0 / 5Excellent
"Gute Lage in Nähe des Uni Campuses Schöne Appartme"
Modern eingerichtetes Appartment mit Küche, Bad Kühlschrank etc.
Genuine Expedia guest review
Other trip Sep 30, 2015
Gerry
DE
5.0 / 5Outstanding
"Tres bien"
Très bien situé pas loin 10 a 15 min en pied pour aller a l université et l hotel de ville Rathaus et l eglise Votive. Le petit supermarché Balli 3 min en pied.Le personnel est tres gentille et accueillant pour nous expliquer pour visiter a Vienne .La chambre est super propre .
Genuine Hotels.com guest review
3 night romance trip Sep 18, 2015
Jean-Francois
CA
5.0 / 5Outstanding
"Convenient apartment with great location"
The Apartment is located in a convenient location, with spacious bedroom and small separate kitchen. The reception is open during morning hours only and the service is not full scale like a hotel, but the arrangement for after-hour key pick up is easy. The gentleman at the reception is very helpful in providing map and other information. We will definitely stay here again during our next trip to Vienna.
Genuine Hotels.com guest review
7 night family trip Sep 6, 2015
A Traveler
TH
4.0 / 5Excellent
"観光に便利なホテル"
ホテルを出てすぐのところに路面電車の駅があり、そのまま地下鉄の駅につながるため、フリーパス券があると非常に便利。歩いて観光スポットを巡るのにも良い場所なので、歩いて観光、疲れたら電車を利用というのでも良いかも。また、ホテルのすぐ近くにスーパーもあるので、食材を買って部屋で調理ができて便利。昼頃に部屋のゴミを片付けにスタッフが入ってくるのでちょっとびっくりはする。
Genuine Expedia guest review
Other trip Aug 29, 2015
sh_ch
JP
4.0 / 5Excellent
Die Erwartungen wurden, wie erwartet, erfüllt. Es war leider viel zu warm! dafür kann das hotel nichts!
Genuine Hotels.com guest review
3 night family trip Aug 14, 2015
Helmut
AT
4.0 / 5Excellent
"Dejligt ophold og en skøn storbyferie"
Vi ankom i bil til Wien i august 2015 og havde aftalt leje af garage med indehaveren. Det kan anbefales. Wien har få P-pladser og det er dyrt. Fin modtagelse og anvisning. Hotellejligheden var pæn og ren. Tilfredsstillende udstyret, men meget beskedne køkkenforhold. Vi manglede air-condition da der kan være meget varmt i Wien. Beliggenheden er i top med bus- og sporvognsstoppested lige ved døren. Af samme årsag er der dog lidt larm fra gaderne. Konklusionen er at vi havde et tilfredsstillende ophold med lejligheden som udgangspunkt for at se Wiens mange og spændende seværdigheder og kulturelle tilbud
Genuine Hotels.com guest review
5 night romance trip Aug 11, 2015
Jan
DK
5.0 / 5Outstanding
"넓고 쾌적한 방"
지하철이 없는 대신 트램, 버스정류장이 앞에 있음. 빌라, dm 등 마켓이 근처에 있음. 아파트 앞에 택시가 쉬는 곳인지 항상 여러대가 주차해있어 이용하기에도 편함. 리셉션 직원이 매우 친절함.
Genuine Expedia guest review
Other trip Aug 16, 2015
desper2006
KR
4.0 / 5Excellent
"Vienna con famiglia"
Siamo una famiglia con 2 adolescenti di 16 e 13 anni. Ci siamo fermati a Vienna per 4 notti, in agosto 2015? La posizione dell'appartamento è comoda, vicino a bus/tranvia/metro, negozi e supermercati. L'ingresso del palazzo non si presenta benissimo: c'e odore di fumo e chiuso. Il nostro appuntamento era al 2° piano raggiungibile con ascensore. L'appartamento si percorre in lunghezza: entri nel cucinotto con finestra in cui c'è l'occorrente per preparare cose veloci: carina la presenza della nespresso, con 4 capsule in omaggio e la possibilità di acquistarle alla reception. Da lì si entra in soggiorno con comodo divano letto a due piazze, due finestre e l'unico armadio dell'appartamento. Per ultimo la camera matrimoniale piccola che per andare a letto dovevi salire dal fondo. Il bagno con doccia è di dimensioni accetrabili, senza phone, un pò buio perché su 4 lampadine presenti, due non funzionano e senza finestra. Noi lo consigliamo ma se in estate soffrite il caldo, non fa per voi anche se la presenza di un ventilatore, ci ha un pò aiutato a dormire. Per i ragazzi è stata graditissima la presenza di una funzionante WI-FI
Genuine Venere guest review
4 night family trip Aug 8, 2015
SIMONA
IT
3.0 / 5Good
Huoneisto oli muuten ihan hintansa veroinen mutta nyt olisi ilmastoinnista ollut apua, ilmat olleet poikkeuksellisen kuumat. Tilava ja ihan hyvällä paikalla.
Genuine Hotels.com guest review
3 night romance trip Jul 23, 2015
Ulla
FI
5.0 / 5Outstanding
Perfect for family, near center, fast check in and nice personal.
Genuine Expedia guest review
Other trip Jul 27, 2015
A Traveler
SE
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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