"Watch out for hidden fees- and loud noises"
We stayed at this property for 2 nights. Overall we had a good stay, but the hotel has hidden resort fees of $5.00 per night and $10.00 wifi per device. The biggest problem we has was their lack of respect for noise late at night. The hotel and maintenance staff tore an event down between the hours of 12 to 3 am. using ATV's and large trucks. This hotel […] has no A/C, so to be comfortable you have to have a window open. I expressed my frustration to the front desk manager. He looked at my reservation then agreed that the noise was disruptive but refused to issue a refund when I requested one from hotels.com. That is bad business, to agree with my consern and frustartion to my face, then refuse a refund behind my back. Read moreGenuine Hotels.com guest review
Response by Cedar Breaks Lodge It is truly disheartening to hear that you were disappointed in certain aspects of your stay with us due to nuisance noise and if there was any confusion regarding the check-in process or what is covered under our resort fee. The nighty resort fee we charge is only $5.00 plus tax which currently includes Wi-Fi. A new Wi-Fi system has just been installed this week and we are looking forward to providing a much better Wi-Fi service as an option to our guests who select to use it in their guestroom. Additional charges may apply in the future. The intention of our resort fee is to bundle the most widely utilized and requested resort amenities and offer them to our guests at one convenient low price. Nevertheless, we apologize for any inconvenience this may have caused. While we empathize with you in your feelings regretfully, we cannot always offer a refund as some rentals are non-refundable. If you are willing to give us another chance, we are extremely confident that your next stay with us will be much more enjoyable and even exceed your expectations.
We needed a place to stop at on our way to Vegas so gave cedar lodge a try since we stay at quite a few diamond resort properties. Keep in mind we are not hard to satisfy. Check in was quick but the staff at counter was not friendly or very helpful. The property had a "Shining" feel to it. Kind of lonely and a bit scarey. Our room was okay but dated. […] The fireplace pilot light was on and made the room a little too hot. This is July so maybe they should turn them off. I'm sure we could have called the front desk but we were only staying one night and I didn't really want to talk to the staff. We had dinner at the lodge and I have to say they make a mean burger! The server was great! The next morning we had breakfast at the coffee shop and the food was good. The barista was kind of rude to us and some other guests. Our server was polite but not too friendly. We checked out the gift shop and we loved it. Not what we expected. Good quality stuff and good prices! The clerk was really nice and helpful. I can't remember her name but she's from California. Won't be staying here again. We will try a different lodge. Read moreGenuine Hotels.com guest review
"Nice getaway from the heat"
The 2 bedroom villa was really nice. It would be nice if they had AC though, it did get a bit uncomfy especially in the living roomGenuine Hotels.com guest review
"internet not free, no breakfast"
This place is for skiing but it is also open in the summer. Hence no air conditioner. The place is at high elevation and the room was nice. No stores nearby. Free internet at the lobby but non-free access from the room. Does not come with breakfast. The hotel has a restaurant, which should open at 8 am, but as of 930 it was not open. Recommend to get […] something at a grocery before getting there. Read moreGenuine Hotels.com guest review
"Wonderful hot tub/pool and Steam Bath"
Unfortunately the sauna did not work properly and the internet (only available in the the lobby) is so slow it's really not worth trying to get any work done.Genuine Hotels.com guest review
Everything seemed to be great, the room was good, beds were good, surrounding area is beautiful. Every time you turn on the TV the CEO of Diamond Resorts is touting how great they are and treat you like kings but what they neglect to tell you is we aren't going to make up you room until after 3 days. Even Motel 6 makes your bed. If that was the case […] then just let us know and leave enough coffee packets for three days. It ruined the experience for us. Read moreGenuine Hotels.com guest review
I thoroughly enjoyed my stay; excellent facilities, friendly and helpful staff. Room was one of the best I've ever stayed in. My only complaint was with the internet access. They did give me coupons to use the internet, so no additional charge as some have complained of in the past. The problem was that it is incredibly slow. I tried to watch programs […] on Netflix as well as other streaming video sights, but the download speeds were usually not enough. Netflix requires .50 mbps and recommends 1.5. The best I got from a few speed tests was .30. For what they charge for rooms, and the additional $5 per day resort fee, they need to do better. I've gotten better internet service in hotels I paid much less for. They said they were upgrading their internet access; let's hope they can get the speeds to at least 3 mbps. I don't think that's asking too much. Read moreGenuine Hotels.com guest review
Very Good!Genuine Hotels.com guest review
"Cedar Breaks Lodge"
The hotel was great overall. Would of been nice if there was complementary breakfast available.Genuine Hotels.com guest review
"Nice break from the heat"
We had a nice time and the Lodge was very nice. We live in southern Nevada and it is really hot at this time of year so we went to higher elevation for some relief from the heat. We had a little trouble with knowing how to work the shower, but the front desk helped with that. We would go back. The scenery was breathtaking.Genuine Hotels.com guest review
The hotel was great. The only thing we had a problem with was that the coffee shop and restraunt didn't open until 7:30 am and 8:00 am. We had to wake up very early and couldn't get coffee or breakfast.Genuine Hotels.com guest review
"What a value and what a setting"
Our stay at Cedar Breaks was indeed one of the highlights of our two-week trek through the west. If you love mountains, you just can't beat the Cedar Breaks Lodge, And the people there provided fantastic service.Genuine Hotels.com guest review
"At the top of a ridiculously steep mountain"
the hotel should advertise the difficult access roads. It is an older building. We object to the resort tax and the lack of wifi in rooms. Probably the worst accommodation we had during a 6 week trip.Genuine Hotels.com guest review
Response by Cedar Breaks Lodge Thank you for taking the time to provide your feedback regarding your recent stay at our resort. Sometimes in order to get the serene atmosphere many of our guests are looking for, the resort’s location may be a little bit out of the central areas to avoid the noise and excitement; however, we sincerely regret to hear you found this to be inconvenient. Furthermore, we believe you will be happy to hear we are currently looking into adding complimentary Wi-fi to our rooms. We appreciate your suggestion to advertise the roads leading up to the resort for upcoming guests, as well as your suggestion to make our resort more modern, and we will definitely consider this in the future. We sincerely hope we will have the chance to welcome you back, and we wish you all the best on your future travels.
"Snow in may"
I booked this on accident thinking it was between Zion and Bryce Canyon. What a pleasant surprise, when we got to the top of brian head and got snow in May. With no jackets and wearing flip flops, we made our way to the pool/ jacuzzi after a long day hiking at Zion. Get staff and a wonderful lodge.Genuine Hotels.com guest review
"50th birthday getaway"
Stayed here for 3 days, Sunday thru Tuesday for girlfriend's 50th birthday gift. Staff is great and very accommodating to special requests. Off season so there were not a lot of other guests on site. The lodge is beautifully appointed and easy to find. Close to may sites and national parks so a good place to stay for a base of operations. Restaurant […] is great. Every meal we had was perfectly prepared and presented. The service staff were very responsive and went above what you would expect to make the experience memorable. The location has great views of the mountains and slopes Read moreGenuine Expedia guest review
Nice lodge with excellent staff. Staying on a weeknight during the off season provided an economical alternative to a motel.Genuine Expedia guest review
Nice lodge with excellent staff. Staying on a weeknight during the off season provided an economical alternative to a motel.Genuine Expedia guest review
"Nice family vacation spot"
We stayed in the main lodge with the indoor pool so our grandkids could enjoy. The kitchen suite was awesome with all the necessary supplies so I could cook dinner every night. There are very limited quality places to eat in Brian Head so I was so glad I brought meals with me (there is no real grocery store in Brian Head either so bring supplies with […] you). There are a couple of markets but no real produce or meat. The gift shop in the hotel has a few supplies and very inexpensive which was nice to see. I paid $2.00 for a small bottle of mustard and $1.00 for a razor I needed. The staff was very nice and would definitely come back for a return visit. Read moreGenuine Hotels.com guest review
"Great place to stay in Brian Head, UT"
Everything was wonderful. The beds were comfortable, the kitchenette well supplied, and the bathroom well maintained. I would stay there again! It is very convenient for skiing at Brian Head.Genuine Hotels.com guest review
Good spot for a hotel stay at Brian Head.Genuine Hotels.com guest review
The staff was wonderful and the rooms were great. Had a fireplace and one of the most comfortable beds I have ever slept in.Genuine Hotels.com guest review
Response by Cedar Breaks Lodge Thank you very much for your feedback, we are delighted to read that you found the beds comfortable, we truly believe that a good night's sleep can improve the quality of ones stay and we are pleased you were not disappointed. Please come back soon.
The room was awesome! A hotel room with a fireplace? By far the best hotel I have ever stayed at. The room was clean and comfortable, the kitchen and modern full size coffee maker a plus! The bed and pillows were extremely comfortable, so much so, I looked at the tags for the brands! I love it, and highly recommend the Cedar Breaks Lodge. We will definitely […] be back! Read moreGenuine Hotels.com guest review
"Perfect for Brian Head"
This hotel has a great location right near the lifts with underground parking. We loved their suite that had plenty of room for our family.Genuine Expedia guest review
We stayed with our two boys (7 and 9 years old) and it was perfect. The room was very comfortable and the hotel works great for families.Genuine Hotels.com guest review
"Great Rental in Brian Head"
Rented directly from the Cedar Breaks Lodge rather than through a private party. Glad I did as the place was immaculate and the 'cleaning fee' charge is already built into the room charge. The 2 br condo was in excellent condition and and had a fully equipped kitchen with utensils, diningware, and a programmable coffeemaker. The rooms were in a dual […] master layout. Navajo Lodge was a short drive away or one could walk it with little effort. (No exactly ski-in / ski-out but pretty close.) Read moreGenuine Expedia guest review
You guys just need to step up the quality of toiletries (body wash, etc..) and cable viewing optionsGenuine Hotels.com guest review
"On the mountain"
Spoiled being so close to the slopes, room was very cute, we were in the smallest available (jr villa) but it still had a fireplace, jetted tub and microwave. The underground parking was nice as there was a blizzard on the last day we were there. Great service in the bar from James and Kyle alsoGenuine Hotels.com guest review
"Better than expected!!!"
Our family stayed here for an overnight stay on our way to Vegas. With 4 kids it's often hard to find accommodations large enough without having to get 2 rooms. We had a 2 bedroom very reasonably priced and very spacious. It was clean and comfortable and I was a little sorry we were there for only 1 night. Not sure if we'll ever do that road trip again […] but if so I'm booking Cedar Breaks Lodge!! Read moreGenuine Hotels.com guest review
Water is shower kept changing from hot to cold while you where showering. The restaurant in the lodge had horrible food. The spaghetti with marinara tasted old and burnt. Teenagers staying in the hotel where running up and down the hallways all night.Genuine Hotels.com guest review
Response by Cedar Breaks Lodge Thank you for submitting your comments to us. We sincerely regret the multiple inconveniences you experienced during your recent stay here. At Cedar Breaks Lodge & Spa, we always strive to deliver an exceptional guest experience and it is very disappointing to learn that your experience was anything less than exceptional. Our maintenance team, who is responsible for the plumbing of our resort, would have been more than happy to fix the problems you encountered, if notified during your stay. We regret we were not given this opportunity but, will be sure to pass your constructive comments on to our maintenance team managers so this will not continue to be a problem for our future guests. Your comments on the food in our restaurant will be passed on to the food and beverage manager. This way we can address the quality issues. We hope that this assures you that we listen and act on all feedback provided by our guests and we do hope that you will return.
"Nice, close to the lifts."
Everything was good and it was a nice room and lodge.Genuine Expedia guest review
"Nice and very clean"
If you have family very good to stay for price! Very happy !Genuine Expedia guest review
Comfortable, clean room and great service.Genuine Hotels.com guest review
"Wonderful stay in the mountains of Utah"
We really enjoyed our stay at Cedar Breaks Lodge, I a will start off by saying that the back road to get to Utah from Arizona was one of the most scenic drives ,however the gate to Cedar Breaks Lodge was closed due to heavy snow(would have loved to known this I should have called) we got to the Lodge around 9pm and Zack and Mindy where at the desk to […] greet us , they both where warm and receptive to our needs ,even for a 1 night stay. The room was one the 2dn floor and had a beautiful view of the snow covered mountains and large pine trees , it looked like a post card. The room it self was very nice and had a fireplace that was already on ,which was wonderful since it was about 20 degrees ! The bed was very comfortable ,with only one small negative I wish the pillows matched the quality of the bed &duvet & Linins ( but pillows are personal) .The small kitchen was very well stocked with Coffee maker (nice for sure) toaster ,blender,microwave etc. The bathroom was very nice , the shower had less pressure then what I am use to ,but very warm which was nice. The dinning in the bar ,restaurant was great the Cedar Break Lodge burger was delish! Alissa (our server) was very attentive ,but intrusive, breakfast is good as well . Over all we really enjoyed our stay , would go back ! Read moreGenuine Expedia guest review
"Very nice and close to ski resort"
We arrived pretty late and were greeted by a very nice and informative receptionist. The room was really clean and the size of a small one bedroom apartment, the bed was very comfortable and we loved the fireplace in the bedroom! We definitely want to go back to enjoy the hotel and it's amenities for a longer stay. The day we checked out we got coffee […] at the coffee lounge it was very good and the lady working that morning was so nice and helpful. We can't wait to go back. Read moreGenuine Expedia guest review
"Nice place. Friendly staff"
Did not spend a lot time in my room but it was very nice! Fireplace, coffeemaker, refrigerator, jacuzzi tub! I love the proximity of the hotel to the ski area! Clean, comfortable and fabulous. Would stay here again.Genuine Expedia guest review
"Nice place close to the Navajo base."
Hotel staff and room were excellent and great price! I would have given 5 stars for every thing but some noise from the hallway... but it was not the hotels fault just RUDE adults letting their kids be loud late evening. We will be back and stay here.Genuine Expedia guest review
"Would highly recommend!"
We were very impressed with our stay. The staff was incredibly friendly and helpful and everything was very clean and comfortable!Genuine Hotels.com guest review
"Perfect for skiing"
Very nice hotel. A little small for a 1 bedroom. Very clean. Nice staff.Genuine Expedia guest review
"Lux ski resort hotel"
Convenient and comfortable and very very nice. Loved itGenuine Expedia guest review
"Right on the slopes"
Very comfortable room and definitely walking distance to Navajo Lodge. The restaurant is very nice, probably nicest in all of Brian Head. Staff was very friendly and building and grounds were kept very clean.Genuine Hotels.com guest review
Very nice room, pool and steam room were great. The staff was very friendly and helpful.Genuine Hotels.com guest review
"2 day ski break at brianhead"
From the minute we arrived till the time we left I can only say I felt pampered the whole time.Nothing was too much trouble for the staff and when I rang the desk cause I couldn't turn the jaccussi bath on the maintenance man was there in an instant...The switch was under the bathmat!!!!!!The pool/jacussi/games room/lounge were lovely.The rooms were […] amazing complete with fireplace/fire fabulous view.I could go on...... One niggle the fridge had not been defrosted forever and I couldn't get my Hagen days pot in the freezer bit so had to eat it all in one go!!Ahhhhh Read moreGenuine Expedia guest review
Very pleased.Genuine Hotels.com guest review
Do not stay here!! Horrible service and definitely not coming back.Genuine Expedia guest review
Response by Cedar Breaks Lodge We are sincerely sorry to hear that our resort did not meet your expectations. Cedar Breaks Lodge offers guests with exciting outdoor activities all year long and an enchanting panorama of breathtaking scenery. Here you can take advantage of the close proximity to the many surrounding national parks filled with untainted and refreshing atmospheres. Our team pride themselves on being readily available and equipped to assist with any unexpected guests concerns and we regret to hear you did not get that feeling. This being said, we strongly advise you do make our Manager on duty aware of any issues you encounter with our team on your stay and provide them the opportunity to find a acceptable resolution. We again apologize for your experience and hope that you will give us another chance to provide you with a much more satisfying stay.
Everything was good about this place. The rooms were clean, beds were comfortable, great location, very close to slopes, friendly staff, good food, indoor swimming pool with sauna and steam room. I would most definitely stay again!Genuine Hotels.com guest review
"Cedar Breaks Lodge"
This property has some pluses and minuses - which balance out to a good experience if it is what you are looking forGenuine Expedia guest review
Response by Cedar Breaks Lodge We are delighted to read that the comfort of our accommodations, convenient location and great customer service met, If not exceeded your expectations and contributed to you having an overall pleasant stay here. We look forward to seeing you again soon!
"Nice place to stay!"
The room was awesome. The coffee shop is really good. The only thing to complain about was the steakhouse - couldn't get a table for 30 minutes. There were more empty seat than there were full seats - their excuse was that they wanted to stagger the new table. We staggered to a different place to eat...Genuine Hotels.com guest review
"Great location for skiing"
Unfortunately, I got sick so I can't rate the ski area. The one bedroom with a separate area with a sofa bed was great. There was a small kitchen area between the two rooms which was great. You can close both rooms for privacy. Being sick, it was nice that I didn't wake my daughter when I got up to use the bathroom. The hospital was about 40 minutes […] away. I thought I had altitude sickness but they said it was a migraine maybe triggered by the altitude. The hospital gave me a great "Migraine Cocktail," and rehydrated me. I had to take it easy the rest of the trip. My husband and daughter had a great time skiing-walking to the lift from the hotel. They also made a snowman in a play area in front of the lobby. The pool area was very spacious with a lot of sitting areas as well. The staff was very nice, and I hope to come back one day healthy! Read moreGenuine Expedia guest review
its a wonderful property 2min from the ski resort the restaurant has good foodGenuine Hotels.com guest review
"Great location to skii resort"
Always a comfortable stay. Rooms are very clean and fully equipped kitchen.Genuine Expedia guest review
Response by Cedar Breaks Lodge Thank you for your review. We are extremely pleased to hear that you have returned for yet another enjoyable stay here. We are pleased that you found your room clean and the kitchen had everything you needed. We are looking forward to servicing your vacation needs on your next visit.
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