All hotels in Indianapolis, Indiana, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here1152 N White River Pkwy West Dr, Indianapolis, IN, 46222, United States of America, ‏‎800-491-6126
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4.2 / 5Excellent

Score breakdown (from 176 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.2
  • Comfort
    4.5
  • Condition
    4.2
  • Neighborhood
    3.5
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    3.0
Great value for the location
Genuine Hotels.com guest review
1 night trip Jan 11, 2014
A Traveler
US
5.0 / 5Outstanding
"Clean and close to IU medical training center"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel was easy to find and in a quiet location. Was only minutes from downtown and very close to the many hospitals in Indianapolis. Was great place to stay and was priced fairly.
Genuine Expedia guest review
Other trip Jan 26, 2014
A Traveler
US
4.0 / 5Excellent
"AFCA Convention"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
The suite was fantastic and very spacious and accommodating. We really enjoyed our stay.
Genuine Hotels.com guest review
3 night business trip Jan 11, 2014
A Traveler
US
3.0 / 5Good
"Too Far away from Butler"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
I had to get my account straightened out twice. I prepaid and they charged my card for four nights again anyway. Room was clean. Most of staff very nice but a couple were unfriendly. Hotel was not close to Butler to be a good base.
Genuine Hotels.com guest review
1 night business trip Jan 8, 2014
A Traveler
US
5.0 / 5Outstanding
"Wonderful Experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The room was beautiful and the staff was very friendly and helpful.
Genuine Hotels.com guest review
2 night trip Dec 30, 2013
Shirley Mullen
US
3.0 / 5Good
"This is an Extended Stay"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is an extended stay even though it isn't advertised as such. A standard room is really a one bedroom suite instead of a single room with double occupancy. They also do not have daily cleaning so you have to go to the front desk to swap or get clean towels. Overall its decent, but should advertise itself as an extended stay so guest can make informed decisions before booking.
Genuine Hotels.com guest review
2 night trip Dec 5, 2013
A Traveler
US
5.0 / 5Outstanding
"Nice hotel, close to downtown and far enough away"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
great room size, loved the set up with a mostly full functioning kitchen and great space for the price, would stay there again next time in Indy.
Genuine Expedia guest review
Other trip Dec 10, 2013
Tourist
US
4.0 / 5Excellent
"Good value; but can't be found!"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    2.0
The suite was an excellent value. The staff weren't the most pleasant of individuals. They should alert customers that the hotel cannot be found using GPS. I drove around some industrial area in Indianapolis for about an hour..I used a Garmin and an I-pad, with Google Maps. Neither one was able to get me to the hotel. So, I called and someone who answered shared that GPS doesn't work and that I needed to use another address. That different address worked.
Genuine Hotels.com guest review
3 night trip Dec 5, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Very friendly staff. Helped with any issues quickly and efficiently.
Genuine Expedia guest review
Other trip Nov 21, 2013
A Traveler
US
5.0 / 5Outstanding
"Great suite"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We were wanting to stay downtown closer to the circle, but everything was booked. This hotel is only a $9 cab ride to circle center mall. The cabs took about 7-10 mins to arrive after calling the cab company. The suite was great like a 1BR appartment. It worked prefectly for our indy weekend get away. Free fresh coffee 24-7 was also nice.
Genuine Hotels.com guest review
2 night trip Nov 8, 2013
Rob
US
4.0 / 5Excellent
"Great room for a great price!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
We were really happy with the room for the price. Just wish there was more options for breakfast foods at there pantry/store area.
Genuine Hotels.com guest review
1 night romance trip Nov 9, 2013
A Traveler
US
5.0 / 5Outstanding
"Nice hotel, close to downtown, great value"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Enjoyed our stay, clean rooms with room to relax. Nice central location close to downtown and Indy Speedway. Great helpful staff.
Genuine Expedia guest review
Other trip Nov 12, 2013
A Traveler
US
4.0 / 5Excellent
"Nice extended stay hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Just what you need for an extended family stay and close enough to downtown, shopping etc.
Genuine Expedia guest review
Other trip Nov 12, 2013
Darbs
US
5.0 / 5Outstanding
"great room and great price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
The fold out bed was quite uncomfortable, so don't plan on using that for a good night's sleep!
Genuine Hotels.com guest review
1 night trip Nov 1, 2013
Jody
US
4.0 / 5Excellent
"Relaxed weekend"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
It was a nice stay. The staff was hospitable. The room was nice. I would inform my friends, to stay there.
Genuine Expedia guest review
Other trip Oct 21, 2013
A Traveler
US
4.0 / 5Excellent
"Large and spacious suite."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I enjoyed the suite, and its condition. Bathroom very clean, and kitchen allows one to bring along their own choices of food, wine, coffee, etc.... Would definitely choose this location again whilst visiting our son at a local university.
Genuine Expedia guest review
Other trip Oct 13, 2013
A Traveler
US
5.0 / 5Outstanding
"Close to medical facilities"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
Great staff and large rooms!
Genuine Hotels.com guest review
3 night trip Oct 4, 2013
Julie
US
2.0 / 5Fair
"Nice suite but terrible location and staff"
  • Cleanliness
    5.0
  • Service
    1.0
  • Comfort
    5.0
  • Condition
    1.0
  • Neighborhood
    -
The suite was comfortable but the staff were u informative, unhelpful, and did not respond well to constructive criticism. When I complained about previous staff misinformation there was no attempt to reconcile my issues
Genuine Expedia guest review
Other trip Sep 15, 2013
Tommaso
US
4.0 / 5Excellent
"business in indianapolis"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
these rooms smelled like they used to be smoking rooms.but I got used to the smell after a little time. no free breakfast. I liked the big rooms. everything seemed to be clean and safe. I think the adjacent building is mostly college apartments.
Genuine Hotels.com guest review
1 night business trip Sep 4, 2013
mark
US
4.0 / 5Excellent
"Huge room!"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
The rooms are huge and the bed was comfortable. Full kitchen and living room also. The only thing missing was a complimentary breakfast.
Genuine Hotels.com guest review
1 night business trip Aug 27, 2013
A Traveler
US
3.0 / 5Good
"Excellent for a big group and extended stay"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
Good points- my room had two separate rooms with a living room with a sofa bed. The kitchen was fully furnished. Free parking and free internet. Shuttle to downtown (2 miles) and 5 dollars flat rate. No breakfast complimentary or paid. No restaurant on the property. The rooms are only cleaned once a week
Genuine Expedia guest review
Other trip Aug 17, 2013
Chris
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
huge suite, very comfortable bed! only stayed one night so we didn't take advantage of all the amenities. One negative... not close enough to downtown Indy
Genuine Hotels.com guest review
1 night trip Aug 10, 2013
Michele V
US
3.0 / 5Good
"Great location, but the hotel smells funny..."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
We stayed at this hotel for two nights while in town for a race at Indianapolis Motor Speedway...In terms of location, this hotel cannot be beat as it is equidistant between the racetrack and downtown Indianapolis...You will want to have a car available as it is about a 2+ mile walk to either downtown or the racetrack and both trips require passing through some unsavory neighborhoods...There is a hotel shuttle, but they are not too keen on sending it anywhere other than the nearby hospitals...(Note: The hotel is within a short distance of several hospitals and seems to be geared toward people who are in town for medical treatment or to visit hospitalized relatives...If you are looking for a lively hotel with a bar, restaurant, pool, or opportunities to party, this is not the place for you...) Our main issue is that the whole hotel had a funny smell...If forced to describe it, I would call it combination of stale cigarette smoke and an overzealous effort to cover it up...So, even if you request a non-smoking room, you should not expect a fresh-smelling room...No, you cannot open the room windows to let in some fresh air...Also, the hotel is 12 stories tall and there are only two small elevators that are also used by the housekeeping staff, so you can expect a wait anytime that you need to come/go from your room...
Genuine Expedia guest review
Other trip Jul 31, 2013
Mike
US
5.0 / 5Outstanding
"AWESOME"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
This is the 2nd time I have stayed and loved it.. Didnt want to leave. :-) I would recommend Candlewood to everyone. And I will be back.
Genuine Hotels.com guest review
1 night trip Jul 24, 2013
Lori
US
3.0 / 5Good
"Overall - pretty decent..."
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    2.0
I was disappointed that there was no continental breakfast offered. The front desk staff was polite, but not overly helpful. The room was very roomy & very comfortable & fairly priced... not an outstanding value, but fair. The neighborhood to the west is VERY suspect... I wouldn't drive back thru there.
Genuine Hotels.com guest review
1 night trip Jul 19, 2013
A Traveler
US
5.0 / 5Outstanding
"Nice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel staff was very friendly and helpful. The room was clean, spacious, and out did my expectations. I would stay here again.
Genuine Expedia guest review
Other trip Jul 21, 2013
A Traveler
US
4.0 / 5Excellent
"great value, close to downtown attractions"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    2.0
Had a great stay, nothing wrong with the hotel or room. The staff was very friendly and answered all of my questions and the hotel is within a few miles of the zoo, the hospital, and downtown plus it was a great price compared with other hotels in the area.
Genuine Hotels.com guest review
1 night trip Jul 8, 2013
Amanda
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Good overall. I just worry about the parking area since they occasionally have break-ins.
Genuine Hotels.com guest review
1 night business trip Jun 22, 2013
A Traveler
US
5.0 / 5Outstanding
"Close to downtown"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The suite was more than we expected! Many amenities that were very convenient and roomy! Pleasantly surprised when we arrived! Disappointed in pool availability. Easy to find from downtown.
Genuine Hotels.com guest review
1 night trip Jun 22, 2013
Linda Burns
US
4.0 / 5Excellent
"Nice Stay in Indy"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    2.0
This was our first time in a Candlewood Suite. Upside: Very large space with full kitchen and separate bedroom. Clean room/great staff. Downside: You are close to downtown and the main sites, but nothing is walking distance. You must have a car and the drive time is about 10 minutes to anywhere you may want to go/park. Also, your room is cleaned/maintained on a weekly basis, not daily. It is more a business venue rather than a classic hotel. Overall, a good value if you can be self-sufficient in various ways.
Genuine Hotels.com guest review
2 night trip Jun 21, 2013
Jen
US
4.0 / 5Excellent
"Great hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Clean room. Not sure why people said it was a bad area. Felt perfectly safe and only a block from Riley's hospital. Would stat there again.
Genuine Hotels.com guest review
1 night trip Jun 10, 2013
Brian
US
5.0 / 5Outstanding
"Great extended stay solution"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
More than enough room, decor and appliances were all up to date, felt comfortable and spacious, place was spotless
Genuine Hotels.com guest review
4 night trip May 29, 2013
Conference traveler
US
5.0 / 5Outstanding
"Great place to stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very comfortable. Great place to stay. Love the availability of the cooking area.
Genuine Expedia guest review
Other trip Jun 3, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
I enjoyed my stay here. The fitness center could be more up to date. I would definitely stay here again.
Genuine Hotels.com guest review
1 night romance trip May 26, 2013
A Traveler
US
5.0 / 5Outstanding
"Nice Hotel & Staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We stayed in this hotel for a convention in Indy. Very nice hotel, clean and lots of parking. The staff was very friendly and they have a shuttle that will take you downtown every hour for $5. We will be back next time we are in town.
Genuine Hotels.com guest review
4 night trip May 16, 2013
Nate
US
5.0 / 5Outstanding
"Awesome!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The Candlewood Suites offered the perfect hotel for a weeks long stay in Indy. The hotel was clean, spacious, and customer service was great! Highly reccomend this value for the price. Especially close to the medical district and IUPUI!
Genuine Hotels.com guest review
4 night trip May 13, 2013
A Traveler
US
5.0 / 5Outstanding
"Great location."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
There was a mix up upon arrival due to an error by an outside booking company. The staff at Candlewood (Dwayne) was so helpful! He made many phone calls and quickly resolved the problem. The staff were both friendly and helpful.
Genuine Expedia guest review
Other trip May 13, 2013
Marcia
US
4.0 / 5Excellent
"Birthday"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
The staff are lazy and not at all helpful. Room was very nicely furnished and comfortable. Needs to have more about the hotel features like no pool and sch that is easier to find. Proximity todowntowm was convenient. Lots of constuction in the area made the area dirty looking. The hallways were hot and smelled of stale smoke. I did not know that this was an extended stay facility which would have been helpful. All and All I was satisfied with the room but the staff sucked.
Genuine Expedia guest review
Other trip May 12, 2013
A Traveler
US
2.0 / 5Fair
"Not so great"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
1 of the elevators was down for 2 months. It took 10 minutes to get the elevator. Rooms were ok. Bed was small and hard. Pool was down and they never told me when I made the reservation.
Genuine Expedia guest review
Other trip May 11, 2013
Sharon
US
3.0 / 5Good
"good for extended stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
only 2 elevators to serve all floors, so expect a wait. (one elevator was down for a day we were there). room comfort was nice, the 2-bedroom suites are nice for extended stay, and range, refrigerator, etc were all very nice. rooms cleaned once weekly (or between guests), so need to request new towels from front desk attendants. no free breakfast. free parking
Genuine Expedia guest review
Other trip May 6, 2013
john
US
4.0 / 5Excellent
"Great hotel for extended stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The room was very spacious. Each bedroom had their own LG TV. I would recommend this hotel to anyone especially if you were staying a while. The room had plenty if closets, full size fridge, microwave & stove top. I would suggest they put a 10 cup coffee pot in the room. All in all we had a nice stay.
Genuine Expedia guest review
Other trip Apr 29, 2013
Mickey
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    2.0
The hotel was great, very large room with full kitchen which was great even for a short stay. Not excited about the surrounding area, seemed kind of rough, but downtown was only a 5 minute drive. We went to Indy to visit the zoo and it was literally a 2 minute drive.
Genuine Hotels.com guest review
2 night trip Mar 28, 2013
A Traveler
US
4.0 / 5Excellent
"Spacious Family Living,But clean Up After Yourself"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
This hotel fit our purpose, but this is not a typical hotel. We had a 2 bedroom suite and we were 3 adults and two kids, so this is what we needed. The kitchen and sitting room were useful and allowed people to go to bed when they wanted to. You have to make your bed and do your dishes here though--that's why I say it is not typical. I knew what I was getting into and this was the perfect room for this trip. It is a great value and the space was necessary. I will stay here again when returning to Indy.
Genuine Expedia guest review
Other trip Apr 1, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Perfect for extended stay while family member is in the hospital. Clean and convenient!!
Genuine Hotels.com guest review
1 night trip Mar 8, 2013
A Traveler
US
4.0 / 5Excellent
"Business Only"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Overall a good place to stay, we were in town for business for 1 night only so it didn't bother me that there was no pool or other amenities that a more family oriantated hotel would offer. it's about a $ 10.00 cab ride to down town or you can wait for the shuttle that runs about every hour untill 10pm.
Genuine Expedia guest review
Other trip Mar 8, 2013
A Traveler
US
5.0 / 5Outstanding
"Very clean, very friendly"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
I really appreciate a clean room. Everything at Candlewood was well appointed and very clean. The staff was friendly and very helpful. We had a very pleasant stay at a very reasonable rate!
Genuine Hotels.com guest review
1 night trip with friends Feb 23, 2013
Amy
US
5.0 / 5Outstanding
"A perfect fit!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The accomodations were fabulous! The price was great. We were five minutes from everything we wanted to see in Indianapolis. I will recommend Candlewood Suites Indianapolis to all of our friends.
Genuine Hotels.com guest review
1 night romance trip Feb 16, 2013
Dennis
US
5.0 / 5Outstanding
"Great place to stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
This hotel is a great place to stay. I booked last minute to attend a Colts game. I loved the looks of it, especially the shuttle to and from downtown. It was also nice not having to pay for parking like all hotels downtown who charge anywhere from 15-30 dollars a day just to keep you car parked at the hotel. Due to snow, we were a later check-in that we had originally anticipated. We arrived at the hotel about 2:00 am and did not expect the warm, friendly and inviting man behind the desk that checked us in due to the time of night. It was very much appreciated considering the longer than expected drive in bad weather! I had booked our room thinking it was just that, a room with a TV and a bathroom. We were extremely suprised to find our room was a suite to include a kitchen and living room. It was awesome! We stayed 2 nights and checked out on sunday before the game. Even though we had already checked out, the hotel staff was more than willing to let us leave our vehicle at the hotel while we attended the game, as well as shuttle us to and from the game. This was an amazing plus from this property. I would highly recommed this property to stay at, and would more than consider staying here again.
Genuine Hotels.com guest review
2 night trip Dec 28, 2012
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
overall good
Genuine Hotels.com guest review
3 night trip Dec 23, 2012
A Traveler
US
5.0 / 5Outstanding
"great place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
easy access to IUPUI natatorium. large free lot at hotel and shuttle to downtown to eliminate parking hassels. fast taxi service when needed. nice staff. HUGE rooms
Genuine Hotels.com guest review
2 night trip Dec 7, 2012
jenn
US
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