"Great location, but the hotel smells funny..."
We stayed at this hotel for two nights while in town for a race at Indianapolis Motor Speedway...In terms of location, this hotel cannot be beat as it is equidistant between the racetrack and downtown Indianapolis...You will want to have a car available as it is about a 2+ mile walk to either downtown or the racetrack and both trips require passing […] through some unsavory neighborhoods...There is a hotel shuttle, but they are not too keen on sending it anywhere other than the nearby hospitals...(Note: The hotel is within a short distance of several hospitals and seems to be geared toward people who are in town for medical treatment or to visit hospitalized relatives...If you are looking for a lively hotel with a bar, restaurant, pool, or opportunities to party, this is not the place for you...) Our main issue is that the whole hotel had a funny smell...If forced to describe it, I would call it combination of stale cigarette smoke and an overzealous effort to cover it up...So, even if you request a non-smoking room, you should not expect a fresh-smelling room...No, you cannot open the room windows to let in some fresh air...Also, the hotel is 12 stories tall and there are only two small elevators that are also used by the housekeeping staff, so you can expect a wait anytime that you need to come/go from your room... Read moreGenuine Expedia guest review
This is the 2nd time I have stayed and loved it.. Didnt want to leave. :-) I would recommend Candlewood to everyone. And I will be back.Genuine Hotels.com guest review
"Overall - pretty decent..."
I was disappointed that there was no continental breakfast offered. The front desk staff was polite, but not overly helpful. The room was very roomy & very comfortable & fairly priced... not an outstanding value, but fair. The neighborhood to the west is VERY suspect... I wouldn't drive back thru there.Genuine Hotels.com guest review
The hotel staff was very friendly and helpful. The room was clean, spacious, and out did my expectations. I would stay here again.Genuine Expedia guest review
"great value, close to downtown attractions"
Had a great stay, nothing wrong with the hotel or room. The staff was very friendly and answered all of my questions and the hotel is within a few miles of the zoo, the hospital, and downtown plus it was a great price compared with other hotels in the area.Genuine Hotels.com guest review
Good overall. I just worry about the parking area since they occasionally have break-ins.Genuine Hotels.com guest review
"Close to downtown"
The suite was more than we expected! Many amenities that were very convenient and roomy! Pleasantly surprised when we arrived! Disappointed in pool availability. Easy to find from downtown.Genuine Hotels.com guest review
"Nice Stay in Indy"
This was our first time in a Candlewood Suite. Upside: Very large space with full kitchen and separate bedroom. Clean room/great staff. Downside: You are close to downtown and the main sites, but nothing is walking distance. You must have a car and the drive time is about 10 minutes to anywhere you may want to go/park. Also, your room is cleaned/maintained […] on a weekly basis, not daily. It is more a business venue rather than a classic hotel. Overall, a good value if you can be self-sufficient in various ways. Read moreGenuine Hotels.com guest review
Clean room. Not sure why people said it was a bad area. Felt perfectly safe and only a block from Riley's hospital. Would stat there again.Genuine Hotels.com guest review
"Great extended stay solution"
More than enough room, decor and appliances were all up to date, felt comfortable and spacious, place was spotlessGenuine Hotels.com guest review
"Great place to stay"
Very comfortable. Great place to stay. Love the availability of the cooking area.Genuine Expedia guest review
I enjoyed my stay here. The fitness center could be more up to date. I would definitely stay here again.Genuine Hotels.com guest review
"Nice Hotel & Staff"
We stayed in this hotel for a convention in Indy. Very nice hotel, clean and lots of parking. The staff was very friendly and they have a shuttle that will take you downtown every hour for $5. We will be back next time we are in town.Genuine Hotels.com guest review
The Candlewood Suites offered the perfect hotel for a weeks long stay in Indy. The hotel was clean, spacious, and customer service was great! Highly reccomend this value for the price. Especially close to the medical district and IUPUI!Genuine Hotels.com guest review
There was a mix up upon arrival due to an error by an outside booking company. The staff at Candlewood (Dwayne) was so helpful! He made many phone calls and quickly resolved the problem. The staff were both friendly and helpful.Genuine Expedia guest review
The staff are lazy and not at all helpful. Room was very nicely furnished and comfortable. Needs to have more about the hotel features like no pool and sch that is easier to find. Proximity todowntowm was convenient. Lots of constuction in the area made the area dirty looking. The hallways were hot and smelled of stale smoke. I did not know that this […] was an extended stay facility which would have been helpful. All and All I was satisfied with the room but the staff sucked. Read moreGenuine Expedia guest review
"Not so great"
1 of the elevators was down for 2 months. It took 10 minutes to get the elevator. Rooms were ok. Bed was small and hard. Pool was down and they never told me when I made the reservation.Genuine Expedia guest review
"good for extended stay"
only 2 elevators to serve all floors, so expect a wait. (one elevator was down for a day we were there). room comfort was nice, the 2-bedroom suites are nice for extended stay, and range, refrigerator, etc were all very nice. rooms cleaned once weekly (or between guests), so need to request new towels from front desk attendants. no free breakfast. free […] parking Read moreGenuine Expedia guest review
"Great hotel for extended stay"
The room was very spacious. Each bedroom had their own LG TV. I would recommend this hotel to anyone especially if you were staying a while. The room had plenty if closets, full size fridge, microwave & stove top. I would suggest they put a 10 cup coffee pot in the room. All in all we had a nice stay.Genuine Expedia guest review
The hotel was great, very large room with full kitchen which was great even for a short stay. Not excited about the surrounding area, seemed kind of rough, but downtown was only a 5 minute drive. We went to Indy to visit the zoo and it was literally a 2 minute drive.Genuine Hotels.com guest review
"Spacious Family Living,But clean Up After Yourself"
This hotel fit our purpose, but this is not a typical hotel. We had a 2 bedroom suite and we were 3 adults and two kids, so this is what we needed. The kitchen and sitting room were useful and allowed people to go to bed when they wanted to. You have to make your bed and do your dishes here though--that's why I say it is not typical. I knew what I was […] getting into and this was the perfect room for this trip. It is a great value and the space was necessary. I will stay here again when returning to Indy. Read moreGenuine Expedia guest review
Perfect for extended stay while family member is in the hospital. Clean and convenient!!Genuine Hotels.com guest review
Overall a good place to stay, we were in town for business for 1 night only so it didn't bother me that there was no pool or other amenities that a more family oriantated hotel would offer. it's about a $ 10.00 cab ride to down town or you can wait for the shuttle that runs about every hour untill 10pm.Genuine Expedia guest review
"Very clean, very friendly"
I really appreciate a clean room. Everything at Candlewood was well appointed and very clean. The staff was friendly and very helpful. We had a very pleasant stay at a very reasonable rate!Genuine Hotels.com guest review
"A perfect fit!"
The accomodations were fabulous! The price was great. We were five minutes from everything we wanted to see in Indianapolis. I will recommend Candlewood Suites Indianapolis to all of our friends.Genuine Hotels.com guest review
"Great place to stay!"
This hotel is a great place to stay. I booked last minute to attend a Colts game. I loved the looks of it, especially the shuttle to and from downtown. It was also nice not having to pay for parking like all hotels downtown who charge anywhere from 15-30 dollars a day just to keep you car parked at the hotel. Due to snow, we were a later check-in that […] we had originally anticipated. We arrived at the hotel about 2:00 am and did not expect the warm, friendly and inviting man behind the desk that checked us in due to the time of night. It was very much appreciated considering the longer than expected drive in bad weather! I had booked our room thinking it was just that, a room with a TV and a bathroom. We were extremely suprised to find our room was a suite to include a kitchen and living room. It was awesome! We stayed 2 nights and checked out on sunday before the game. Even though we had already checked out, the hotel staff was more than willing to let us leave our vehicle at the hotel while we attended the game, as well as shuttle us to and from the game. This was an amazing plus from this property. I would highly recommed this property to stay at, and would more than consider staying here again. Read moreGenuine Hotels.com guest review
overall goodGenuine Hotels.com guest review
easy access to IUPUI natatorium. large free lot at hotel and shuttle to downtown to eliminate parking hassels. fast taxi service when needed. nice staff. HUGE roomsGenuine Hotels.com guest review
"Great for a big group, families or college kids!"
We stayed in a 2 bed 2 bedroom suit. It was huge and the kitchen was amazing! We were a bunch of college kids staying over 10 hours away from home and this was the perfect hotel. The staff was very helpful and the room was way nicer than the pictures online. All of the furniture in our room was up to date and there was a flat screen tv in every room! […] Definitely recommend to anyone with a big group of people staying in one place. Read moreGenuine Expedia guest review
I loved the rooms. Spacious and great for business or leisure stay. I noticed some occupants might actually be very extended stay residents, but I still felt secure in the hotel. Location is not great, no food or activities in walking distance.Genuine Hotels.com guest review
I had no issues with the hotel. It was close to everything we went for and had a shuttle to down town. My issue was when I reserved my room on this site i booked a room with 2 double beds. When we arrived I had a room with 1 king size bed and was informed that they do not have rooms with 2 double beds. Which was needed for this stay. I was very disappointed […] with this and will not make reservations via hotels.com again. I have made many online reservations and never been confirmed a room that the hotel does not offer. Read moreGenuine Hotels.com guest review
"DH's visit 2 INDY"
The hotel is nice. The location is not convenient to downtown as far as walking is concerned! But the hotel itself is nice and the service is friendly!Genuine Expedia guest review
"Great hotel, mediocre location"
I stayed at this hotel for two nights with a couple of guests for a conference. We were all satisfied with the level of service at the hotel, and the room was clean and comfortable. My only dissatisfaction came from the location; it's really not at all close to downtown Indianapolis, and it's a 10 or so minute drive (without traffic) to get downtown. […] The hotel shuttle is convenient. Read moreGenuine Hotels.com guest review
very clean and well cared for suite hotel. Highly recommendedGenuine Expedia guest review
"Questionable neighborhood but large room"
I had to commute via taxi everywhere from the hotel. I was not happy with the surrounding area and some drivers didn't know how to get there. I felt fine once I was safely in my room. I would look for alternative before staying here again.Genuine Hotels.com guest review
only slept there but very friendly and very clean, we had more than enough room. would stay there again.Genuine Hotels.com guest review
"Comfy in Indy"
Long-term stay isn't for everyone, but this was perfect for our 4 nights in Indianapolis. Really enjoyed the comfy bed, large living space and bedroom as well.Genuine Expedia guest review
Wow, I just wrote a fabulous review, only to find out that I exceeded 1500 characters...but there's no character count to track or to figure out what to delete to cut down the review! Hotels.com, you need to fix that. A good review should be long enough to give details. Basically, this hotel was fabulous. Location...not good, but I didn't see a good […] neighborhood the whole time we were in Indy, so no big deal. The room was meticulous, the staff was amazing. Read moreGenuine Hotels.com guest review
"Great hotel for a napping toddler."
PRO: We went on vacation with four adults and a toddler and this hotel accomodated our need to take an afternoon nap with heavy, light-blocking curtains (housekeeping comes once a week but towels can be exchanged anytime). We got the two King suite which provided enough space for us to be reasonably noisy while the kid slept. The fridge, microwave, […] and in-room ice maker were great for keeping milk fresh. CON: area is industrial; you have to drive for any food or drink. There's a range of chains that aren't far but not much local, unique food (save for Donato's pizza). Crown Liquor is nearby but we didn't visit it. Read moreGenuine Hotels.com guest review
"family suite out of town."
The is a family suite hotel a bit ou of town. you need to drive everywhere.Genuine Expedia guest review
My main complaint is there is no breakfast and no restaurant within walking distance. Otherwise, its a nice hotel with an hourly shuttle.Genuine Expedia guest review
"Horrible customer service and maintenance!"
I was sorely disappointed with our recent trip to Indy. Our hopes were high, especially considering the website spoke so highly of this particular hotel. When we arrived, not only were the floors covered with dirt and grime but we weren't even greeted by a front desk staff. I completely understand they could've been short handed or busy at the moment, […] but we waited for 4 minutes until someone arrived. The next morning we were unpleasantly surprised by a streaming leak from the ceiling. We promptly called the front desk to report the issue, when in response the staff member responded " I wish you would've told us sooner so we could have fixed the issue." At this point, we were frustrated, especially considering we woke up to the leaking. We also requested new towels to be delivered, and the front desk responded " Well you can come get them yourself but make sure you bring down your old towels." Again, this was not the service we expected and were very shocked and appalled at the quality of interpersonal relations. Read moreGenuine Hotels.com guest review
Fan in bathroom made a very loud noise and did not move any air but other than that the stay was very good. Oh, not enough pillows on the bed.Genuine Expedia guest review
"great hotel service"
I was driving in late at night for an interview and got lost with my GPS. I called the hotel and they gave me a different address for the GPS that took me right to the hotel. The staff was very accomodating and had everything set up even though I got there around 3:00 AM. The rooms were spacious and impecably clean. The room had a living room area, […] kitchen counter, oven, fridge, microwave, TV in living room area and bedroom. My wife helped book the place and said that it was a two star hotel but I would have thought it was a four star hotel. If I ever have to go back to downtown Indy I will definately be trying to book a room at this hotel. Read moreGenuine Hotels.com guest review
"Great for price, easy drive to downtown"
Booked because of price and proximity to downtown. Its about one minute from IUPUI, restaurants and a bit further from downtown. About 20 min drive from Broad Ripple. Overall great value if staying 2+ nights. Room was clean and large.Genuine Hotels.com guest review
"great hotel.. bad location.."
Our stay was great. My daughter decided last second that she wanted to swim so we forgot towels. The front desk handed us towels with no questions. Its usually a 50 question stop and they won't give them to you. Everyone there was so nice and helpful... the bad thing was the location. We didn't care for the neighborhood(s) that we had to go through […] to get there. Read moreGenuine Hotels.com guest review
"Candlewood White River"
Great hotel for an extended stay. Suite was kind of a waste for a one night stay. Very spacious!Genuine Hotels.com guest review
Roomy - good for accomodating families. Close to downtown yet out of the hussle and bustle. The full kitchen and accessories are advantageous to avoid high costs and poor choices of constant eating out.Genuine Expedia guest review
It was clean, roomy and the staff was very pleasant.Genuine Expedia guest review
"good place to stay"
I have stayed here a few times now, and the service is always good. Never had any problems, and even got an upgrade the last time!Genuine Hotels.com guest review
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