Aloft Nashville West End

They are in mid remodel. Not the best aloft in the system. Small awkward lobby bar. Small room, odd decor and color scheme. Staff was a bit worn around the edges.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Extremely helpful/friendly staff. Room was clean & bright & comfortable. Shower was large & shower head was up high enough for my 6'2" frame. Will absolutely stay there again!

Genuine Hotels.com guest review

Nice hotel at a good price. They recently changed names and have updated the rooms, and now are updating the building. The room was nice, except house keeping didn't come the first day, and when we asked the front desk for more towels the woman questioned us rudely about how many towels we needed. THE PARKING ISN'T FREE. This wouldn't have been much […] of a surprise if they mentioned it anytime before I got the bill at checkout. When I checked in the woman asked if I had a car and if I plan to self park or valet. I told her I'd park my car and she said she'd activate my room key for the parking deck, but no mention of a fee. The morning I check out I looked at the bill they slipped under the door to find a charge of $17.50 per day. Seems like a scam the way they have it set up. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We had a wonderful time. I loved that the Hotel Aloft was smaller. It met all our needs. The room was great and spacious. And anyone who stays there, walk down the road and eat at Chappy's on Church. We're from the Mississippi Coast where he had a restaurant pre-Katrinia. It is fabulous and were so glad to visit there while in Nashville. We were delighted […] to see it was a block, we walked, away. Would definitely return to The Aloft! Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Everyone was super nice. Had an issue with the thermostat and they immediately sent someone up to fix it. Great location within walking distance to bars and restaurants and a quick cab ride to downtown. We had a great time!!

Genuine Expedia guest review

We stayed at the Indigo three nights requiring housekeeping on two days. On the first day we came back to the hotel mid-afternoon and noticed that our room had not been cleaned yet, so we reminded the front desk. But on the second day we didn't return until the evening and again we found the room untouched. We were furious. We were just coming in from […] a football game where we had been rained on and all we wanted was a nice shower and a nap in our lovely hotel room before going out that evening. When we complained we were told that they could send someone up -- but we still needed that nap and shower -- not to have to vacate the room until housekeeping finally did their job. There is no excuse for this. We were offered vouchers for breakfast the next day, which we accepted. However, once we paid for the parts of breakfast that were not covered by the voucher (which we weren't awareof until our check was delivered), the taxes, tip and some other additional charge I was never clear on -- and waited 55 minutes for our food to be delivered -- our "free" meal cost us $24. And one of the orders wasn't even correct. So, no thanks to the Indigo again. Read more

Genuine Hotels.com guest review