Unless you have an ocean view the rooms are dark - service was so soGenuine Hotels.com guest review
Great location but have to valet. Overall pricey but you get what you pay for.Genuine Expedia guest review
"Location! Location! Location!"
The hotel was in the perfect location!!!! We were literally in the middle of Cannery Row, a block from the aquarium and a short walk to everything else. We couldn't have stayed at a better place. The hotel had a wonderful staff. Happy hour at the C is great - don't miss it!Genuine Hotels.com guest review
"The hotel is beautiful. Great location!"
This hotel is very beautiful and convenient to all the activities on Cannery Row.Genuine Expedia guest review
"Best golf getaway!"
It's like being in Scotland. Perfect golf courses and even bagpipes in the evening.Genuine Expedia guest review
My wife and I stayed here for a nice getaway and were not disappointed. We ate at the C restaurant and it was wonderful. Great stay.Genuine Hotels.com guest review
"Nice hotel on Cannery Row"
Very nice experience. We appreciated the staff's discretion. The hotel was clean and friendly. It was a calm and quiet atmosphere. Beautiful views. The valet was the best, very fast, very friendly, they seemed to care about our car. We plan to come again.Genuine Expedia guest review
"Convenient, but overpriced"
The hotel was in a great location in the heart of Cannery Row - however, the quality of the rooms was not what one would expect for the price. And, speaking of price, they also charge extra for internet connection - hardly anyone does that anymore.Genuine Hotels.com guest review
"Best of Cannery Row"
The hotel and location are beyond expectations. Beautiful setting right in the heart of Cannery Row. Close to the Aquarium, recreation path, restaurants and shops. I have traveled extensively and would be hard pressed to think of a better experience. The staff was tremendous from the time we arrived to the time we departed a week later. We will make […] this a regular stop on our vacation calendar. Read moreGenuine Hotels.com guest review
"Beautiful hotel. Perfect for visitimg Cannery Row."
Very clean and inviting. Close to the aquarium, shopping, and dining.Genuine Expedia guest review
We had our luggage stolen in S.Francisco and had a rocky start when we arrived at the Intercontinental with a room less to our liking, when i spoke to the manager in charge they quickly accommodated us to another room and found the staff to be very nice and respectful of our problem. After we left we realized that we had left a substantial amount of […] money in the hotel safe, it was quickly removed and the money returned. All in all a bad situation to start but the staff made what could have continued to be a bad weekend into a much better on. Thanks to all of them especially Elizabeth for her help. Read moreGenuine Expedia guest review
"Nice hotel and location"
Excellent views Food very good but small servings for dinnerGenuine Expedia guest review
We have stayed here several times. The staff is always the best. Our stay this time was good but both mornings early, there was a big noise, one from a septic tank pumper and another that may have been a street cleaner, or something. We think it is incredible that such a first class hotel still charges daily for WiFi....how cheap is that?Genuine Hotels.com guest review
"Outstanding service and great location"
I've stayed at several hotels in the area, but this one was by far the best for the $$.Genuine Hotels.com guest review
We had a wonderful stay. From the beginning entering the driveway to exiting the driveway service here is the best we have ever experienced.Genuine Hotels.com guest review
"High quality stay in the heart of Monterey Bay."
We planned an 8 day California vacation for the Summer of 2014. Days 3 & 4 were spent in Monetery. We loved our location at the Clement. It was located right in the heart of Monterey Bay with easy walking access to the aquarium, shops, places to eat and activities like the walking trail, bike and kayak rentals, as well as sailing, fishing and whale […] watching leaving from Old Fisherman's Wharf. Read moreGenuine Expedia guest review
just perfect!Genuine Hotels.com guest review
"Close to Everything"
We really enjoyed our stay! Our room was very comfortable and extremely quiet--we felt as if we were the only ones in the hotel. The bed was very comfortable. They allowed us to leave our car in the garage until 4:00 PM after we checked out. That was wonderful because we were able to walk to the aquarium and all the shops. Fisherman's Warf is also walking […] distance (though a bit far.) Very friendly staff, the concierge was very helpful. The restaurant was fabulous and had a gorgeous view. Read moreGenuine Expedia guest review
We only stayed for one night, we went to the aquarium which was half a block away, wish we could have stayed longer!Genuine Hotels.com guest review
"Better suited for family than romance"
Hotel was nice, staff and food outstanding. Disappointed that the swimming pool (part of the spa) was filled with kids. Was looking forward to taking a dip after our massages but screaming kids was not our idea of relaxing. The Terrance over looking the water as seen in the hotel advertisement was hard to get service. So ended up on side of hotel lounge […] (with no view) where we finally found service. I wouldn't go back for a romantic time but would consider for a family trip. Read moreGenuine Hotels.com guest review
"I blame Hotels.com not the Intercontinental"
Your firm advertised a mis leading room that I purchased for a big fee for two nights. Pictures show a full ocean view room with a full patio. Not a room across the street with a 6" patio. Very disappointed in the way you represented the room. Due to holiday weekend I couldn't upgrade to what I expected....Chris SaulGenuine Hotels.com guest review
"Next to Monterey aquarium."
Very clean n friendly hotel. Pool is really tiny. But close n in the middle of all the shopping n aquariumGenuine Expedia guest review
"Comfortable hotel, close to the beach."
We enjoyed our stay. There was plenty of local wildlife encounters. Whale watching was super! Many harbor seals, sea lions, and otters. All the service people at all venues were very nice.Genuine Expedia guest review
"Monterey Bay getaway"
Staff were cordial, professional and accommodating. The room was clean, well appointed and stocked w/ toiletry supplies. Excellent locale!!Genuine Hotels.com guest review
"Excellent Location and Great Service!"
This hotel is very close to the aquarium, right in the heart of Cannery Row. The service was excellent. At check-in we were offered great recommendations for the evening and at check-out offered water bottles for the road.Genuine Hotels.com guest review
"The room that I stayed is overpriced."
Very beautiful view nearby the hotel. Breakfast is nice.Genuine Expedia guest review
"Perfect location and gorgeous hotel"
Staying at the InterContinental was a great experience. The hotel is located in walking distance of many restaurants, the aquarium and other activities. The hotel staff was very kind, cheery and helpful. The room was spacious, clean and modern. The hotel restaurant has fabulous cocktails and menu items and has a great happy hour. We enjoyed our stay […] very much and will be back again in the future. Read moreGenuine Hotels.com guest review
We had a unique corner room. It had a large patio with a view of the roof next door and a Murphy bed. Took us by surprise, but it was comfy so no complaints. The hotel is two separate buildings connected by a pedestrian walkway. It is an excellent location and you can enjoy all of cannery row by walking.Genuine Expedia guest review
I had come here for a birthday getaway with my partner and when we first came in it was amazing. The staff were extremely friendly. At first they had put me in a double bed standard room but bumped us up to a king room just go the occasion with no problem. The only thing thay would have been nice to have been told the checkout time before getting a […] knock on the door the next day telling us we had to leave by 11. Other than that everything was amazing! Read moreGenuine Hotels.com guest review
"Excellent hotel and location"
The hotel was really nice and the staff were extremely friendly.Genuine Expedia guest review
"Great hotel. GreAt view. Great service."
Great hotel with all the amenities. View great. Bar right on water with beautiful sunsetsGenuine Expedia guest review
"Great location and very friendly staff"
This was our first time to stay at The Clement. I must say it is the best place to stay when you're planning a visit to the Monterey Bay Aquarium. You can't beat the location for its proximity to good restaurants, shopping, and, of course, the Aquarium! The rooms are large and well equipped. The beds are very comfortable and the bathrooms luxurious. […] From the moment we arrived on the property, the staff was both courteous and informative. We will definitely be staying here again the next time we go to the Aquarium (if you valet, you can keep your car in their garage until 7pm even though check out is at 11am and they will also hold your luggage until you then). Read moreGenuine Hotels.com guest review
Room was wonderful, clean and comfortable. Pool and spa were very fun and ingenious! Celebrating our 14th anniversary, they didn't have any available upgraded rooms :( but they gave us a card and a free dessert! C Restaurant had great service and atmosphere, but the food itself was lacking a bit. Their clam chowder is terrible, like warm cream poured […] on big chunks of clam and potato. Calamari was just ok, dessert was good but tiny! We commented that the best thing might have been the bread and butter they served! Overall a great experience just lacking in the wow department for their restaurant. Read moreGenuine Hotels.com guest review
"Beautiful Hotel at Monterey"
We were pleasantly surprised when we drove down Cannery Row to find the Intercontinental, the Clement at Monterey, sitting in the best location, in the middle of all the amazing shops and restaurants, but the best part was it was literally right on the ocean. The views were beautiful. The staff was extremely helpful and friendly. The hotel and room […] were very clean. Everything about the hotel was amazing. We will definitely be back the next time we are in Monterey. Read moreGenuine Expedia guest review
"Excellent location,treated well by staff"
We enjoyed this hotel for many reasons. First was the location. It was close to the water, Cannery Row and the Aquarium. In addition, the staff was helpful and curious. The meals in the restaurant were excellent. We had dinner and two breakfasts there. Lastly, when I mentioned that we were celebrating an anniversary, we were treated to a meal coupon […] and dessert. We would stay there again. Read moreGenuine Expedia guest review
Wonderful hotel, great location Clean rooms and extremely helpful staff. Be ready to tip the staff thoughGenuine Expedia guest review
Even in the second half across the street, you can get a great view and enjoy Cannery Row. So close to the Aquarium you can walk to it and back before the valet gets your car! Definitely do the 2-day Aquarium tickets for the price of 1 when you stay! The pool was heated, but narrow (think lap pool), and the hot tub was hot and bubbly, but the pump button […] was a little further away than I realized (not too big of an issue really). Definitely worth staying at! Read moreGenuine Hotels.com guest review
Walking distance to all the quaint shops, restaurants, wine tasting locations and one block from the Monterey Bay Aquarium! At the hotel they have a nice bar which we visited, a beautiful outside sitting area overlooking the ocean with heaters and we had a delicious breakfast at the hotel's restaurant. We would stay here again! Loved the accommodations […] and location. Read moreGenuine Expedia guest review
"If you have the opportunity, go for the suite!!!"
Most intercontinental hotels are nice, but this one has charm to it as well. It was a special occasion, so we decided to get a suite. For what I paid (roughly 20% more than a regular room), it was well worth it. 2 full bathrooms, a large generous living area with ocean views, 2 fireplaces, and a large private master with a private balcony hanging over […] the water, and a large master bath. Oh yea, and they positioned the master tub so that you can look directly out the balcony windows from the comfort of your big soaking tub. I was also very impressed by how clean the room was! I was a little afraid based on the small town hotel appearance, but the room was exactly what you'd expect from intercontinental. The location was excellent, we walked the entire weekend. Valet seemed snobby, but the high tech (vehicle lifts to stack parking) and well secured parking garage just behind it was staffed by friendly people for less $$. I mean really, its maybe 300 feet from the hotel and you don't pay a huge nightly fee...and they have plenty of spacious ChargePoint EV parking :). All that being said, I'd definitely stay here again! Read moreGenuine Hotels.com guest review
"Close to aquarium, tiny swimming pool."
Very convenient to aquarium. Don't expect a lot from the swimming pool. Decent gym. Rooms are nice and new. Jogging path directly behind hotel. C restaurant is nice, check out their happy hour.Genuine Hotels.com guest review
Nice Hotel with good service. I did not like paying for extras. Don't put a stuffed animal on the bed and tell a child they can't have it or play with it !! I understand paying for the great location but the parking should be part of the hotel. I understand the Valet part but not something that is already there. It was a pleasant stay but for the cost […] plus I would not recommend to friends. Read moreGenuine Hotels.com guest review
"excellent seervice and treatment"
The service was fantastic. We were treated like celebrities, from allowing us to check-in early to checking out late at 2:00pm to allow time for a massage. and holding our luggage for us. The valet service was great. Wish the room had queen beds rather than the doubles. One light in the bathroom didn't work. Would have liked better instructions about […] how to operate the TV and also a listing of the actual programs. The view over the street and bay was excellent. Read moreGenuine Hotels.com guest review
"Stay on Cannery Row"
Great hotel - it's right in the middle of Cannery Row, close to everything - with everything you might want (except for a full-size pool). I noticed that they even offer pillows for every kind of sleeper, an amenity we didn't need because the bed and pillows were super comfortable. Loved the gym, the customer service, and the layout of the room. Have […] stayed here before and will again, I'm sure. Read moreGenuine Hotels.com guest review
"Love Cannery Row!"
Great stop on our road trip! Our first room had NO view. We called front desk. They met us with keys to another room overlooking Cannery Row and the water--complete with fireplace. Fun place--beautiful rooms--great service!Genuine Hotels.com guest review
"Nice hotel great views"
Room was clean and beautiful in great location! Great outdoor space with fire pitGenuine Expedia guest review
"Cozy and friendly"
Clean room with nice staffs.. it was our honeymoonGenuine Expedia guest review
My wife and I really enjoyed our stay! This hotel has some of the most professional and helpful staff we have experienced. We have made many trips over the years and this one stands out. We were not there very long but we enjoyed the entire experience. The great location also helps.Genuine Expedia guest review
Highly recommend this hotel, superb service and great location. Beds were very comfortable and wish my business stay was longer but I will go back and stay for R&R now that I did get to try the hotel out. Restaurants were in walking distance. What more do you need ?Genuine Hotels.com guest review
"Exceeded all expectations!"
The staff were outstanding! They went above and beyond. They were very friendly, very accomodating. I have never had such excellent customer service. We traveled with a baby and they allowed us early check in. The valet also went out of their way to retrieve a baby item from our valeted car. The busboys chatted us up about our travel and the sites of […] the town. The desk personnel offered to hold our luggage in storage after we checked out so we could site see some more. The hotel was very clean, quiet and pleasant. The room was very spacious, tall ceilings and very clean. The room was also VERY QUIET! I did not hear any other guests! The bathroom was clean and open and bright and had separate shower and large soaking tub. The hotel is in the perfect location downtown that you don't need your car. Our room faced the brick wall but the sound of the ocean bounced off it and made for a lovely ambience. I have already told family/friends about this hotel and I will be returning! Read moreGenuine Hotels.com guest review
"A great hotel that needs to be experienced."
Rooms were very clean and fresh. Close to all shops and eating places. The Aquarium was right next door. Staff was very helpful, and always going the extra step to make sure you had everything. This is our second stay and will stay again when we are in this area.Genuine Hotels.com guest review
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