We had a birthday party to attend at 3pm . the staff let us check in early at 2 and I got to finish wrapping the gift in time for the party. was very thankful. breakfast goodies were above average. shower head output a little disappointing, but adequate.beds comfortable.Genuine Hotels.com guest review
Convient to downtown where we were attending an event at FWCC. Great room for the price. Only complaint was since we were at front of hotel the traffic was loud at times. Hotel is on interstate with lots of traffic due to road construction in the area,Genuine Hotels.com guest review
Great location right one the high way homeGenuine Hotels.com guest review
The staff is very attentive and friendly. Location is convenient, hotel is brand new, clean and comfortable. Noise from I35 is a bit of a problem. Try to get a room in the back.Genuine Hotels.com guest review
"Holiday Inn Express & Suites Western"
Hotel propre et bien tenu. Personnel sympathique. Petit déjeuner plus que satisfaisant et buffet dinatoire inclus en semaine. Piscine et jacuzzi très bien. Seul point négatif qui fait que nous ne recommanderions pas cet hotel: sa situation au bord de l'autoroute et le bruit incessant des voitures toute la nuit.Genuine Hotels.com guest review
"Good location, clean & helpful staff"
11/16/14 Cat_9079 Memphis, Tennessee
Short drive from the airport (approx 20 mins) and equal distance to downtown. The hotel is clean and modern. Staff is nice & saved me by stocking me with a free toiletry item I'd forgotten (thank you!). Free breakfast and located adjacent to Starbucks and other food options. Only minor problem was that the wireless internet reception was poor in my room on the 2nd floor. Got consistent wireless in the common areas downstairs.
06/17/14 gyvette59 Sacramento, California
Friendly and accommodating staff. The hotel was clean, and the room was nice and equipped with everything necessary to make your stay comfortable. Close to restaurants but lots of construction in the area. I would stay here again!
05/21/14 armypilot44 Staten Island, New York
If you're staying in the area for few nights this is the place. This was my second trip to the area that lasted 2 weeks of staying in the hotel. It is definitely above average, but nothing exceptional. The main reason why we stay here as opposed to 20 min closer to our work is the location to restaurants and bars.
04/24/14 Misty M Hartshorne, Oklahoma
I had to stay at this hotel while my husband attended a paint class, and the ladies at the hotel was very nice. They helped me with anything I needed, and since my husband was in class all day i hung out at the hotel. These wonderful ladies made sure i did'nt want for anything. They are pet friendly which was such a big help and for the first time during my stay at a hotel their pool was 24 hrs. This is an exceptional plus and I will let everyone back home in Oklahoma know just how wonderful the women of this hotel made my three day stay into a great vacation.
03/24/14 sd509 Fayetteville, North Carolina
We had enough room, the front desk workers were friendly. There was an evening reception with pizza( which was not really warm), but nice effort... Breakfast so-so. Biscuits hard. Eggs watery, but pretty typical of hotel fare. Was a quick overnight stop, so I'd rate it as Good.
"Love this place! "
03/06/14 montellanobrandon Lawton
My girlfriend and I were traveling through Texas this past week, and we stayed at this hotel about 3 or 4 days ago and we thoroughly enjoyed it! Not only was the staff the friendliest I have encountered in awhile, but the hotel was also very nice and extremely clean. Breakfast was great, and the beds were very comfortable. I liked the fact that there was a wide selection of great restaurants to choose from. They took care of us very well and we had a great experience! I highly recommend this hotel to anyone, and I would definitely stay here again.
"Nice, Neat and Almost Home Sweet Home"
03/01/14 Amee78 Chicago, Illinois
This hotel was chosen because of our desire to be close to family we were visiting. We were not familiar with the surroundings but once we got there we realized all the comforts of home - minus the mattress - were available within the room and hotel property. The room was clean and I am a clean freak and bed-bug free!! Believe me it was the first thing I checked because I am a "hotel snob" when I am not on a budget or out of options. There was a microwave and mini-fridge which was convenient especially when travelling with children. This is the place to stay if you need to factor in economy, family, and restaurants and activities nearby. Aside from the uncomfortable beds and the noise from other guests, this location was ideal. Also, it offered a wonderful continental breakfast: egg-n-cheese omelets, hard-bolied eggs, scrambled eggs, turkey sausage, pork sausage, bacon, fresh pancakes, waffles, bagel asst., croissants, asst. muffins, cereal and flavored milks, juice, coffee and tea. This is the best "continental breakfast" array I have seen. I would definitely recommend and come back when visiting family!!
"Very nice place to stay."
02/28/14 Dave S Little Rock, Arkansas
I stayed here on a recent business trip and needless to say I was a bit nervous based on some of the reviews I read. I don't know where the complainers stay because this is a GREAT hotel. My room was spotless, the bed was clean and comfortable. The breakfast was decent and the dinner they offer that included free beer from 5-7pm was even better. I look forward to returning here in the future.
"Dishonest and Unfriendly"
01/18/14 Jeff T Denver, Colorado
Booked at the hotel after a hotel employee told me that they were "15 minutes" from the Alliance Airport. It turns out that the traffic in the area made any location at least 45 minutes to a hour away from the hotel. When I couldn't make it back on a lunch break due to traffic, I called to tell them that I wanted to check out. They told me that if I arrived after the 12pm check out I'd be charged for an extra night. Due to the hour drive each way I was unable to make it during an hour lunch break. Manager Mitzi was unfriendly and unwilling to assist me. Horrible customer service!
"Very convenient to BEP"
12/26/13 Glon Drack Fairfax, VA
Stayed here for one night on business as it was close to the Bureau of Engraving and Printing. There is some major construction going on on Route 820 which makes getting to the hotel a little tricky, but it can't be all that hard if someone like myself who has never been to Fort Worth figured it out. Front desk staff were very efficient and friendly. I had a king room and it was enormous. Large bathroom with good shower. Comfortable bed sitting area, desk, fridge, microwave and coffee maker. Free Wifi was nice. Shower had good pressure and sink stopper actually stopped water (a rarity in my experience) so shaving was easy. Hot breakfast in the morning was good with eggs, sausage, fruits, cereal, pastries and even a machine that makes pancakes for you. Woman manning the buffet seemed to do a good job keeping everything stocked. Would stay here again.
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