Everything was great!Genuine Hotels.com guest review
Very dissatisfied ! This hotel charges over 30 dollars a day per parking !! This is horrible...Genuine Hotels.com guest review
"It's not a 4 star hotel service."
Room service keeps knocking the door. Out of hot water when taking the shower at night.Genuine Hotels.com guest review
I went for my birthday with my friends and we stayed in a room with 2 queens and a bridge view(they say theres no ocean view with the bridge view but there was). The room was clean and cozy. It wasn't overpriced as well. It was a 10 minute walking distance to the gas lamp district where we went out for the night. Next time I go down to San Diego I will […] be staying here again! Read moreGenuine Hotels.com guest review
had so much fun, love this hotel.Genuine Hotels.com guest review
No refrigerator in room. Thermostat in room didn't work properly. Comparatively low check in and check out process.Genuine Hotels.com guest review
"Nice hotel, poor management"
The room was lovely with a view of San Diego bay. Conveniently located close to the gas lamp district, Petco Park and convention center. Hotel was tastefully decorated for the holidays. The biggest complaint was about the non-responsiveness of management. It took us over 30 minutes to get out of the parking garage (no exaggeration, I was timing it) […] one morning due to some unexplained issue. As a result of this ridiculous back-up, my family missed our breakfast with Shamu for which I paid quite a large sum of money. I was told by both the parking garage manager and the hotel manager, with whom I spoke to later that evening, that they would investigate and waive my parking fees (which are a substantial $30 per day). It was all lip service. I was billed for the parking and they have been non-responsive when I have called to complain. This is shameful for such a brand as Hilton. Read moreGenuine Hotels.com guest review
it was nice but we did not like the idea about paying for parking and not advised when we booked our room.Genuine Hotels.com guest review
Wonderful hotel in decent location! Great view out of my room, you can see the beautiful sunset from just lying on the bed! Will stay again on our next trip to San Diego!Genuine Hotels.com guest review
"Good stay. Could have been great."
I got the room as advertised. It was on an upper floor and quiet, which is what I wanted. The room size was right for me and clean. Several issues though that could have made my stay much more memorable. Room service leftover at the door across my room when I first got there were causing quite a stench at the hallway, probably left there since morning. […] I had to call reception to have it remove. WiFi access requires a fee, which is a bummer in these day and age. Parking fee was exorbitant at a rate of $32/day, almost like renting a room for rental car. Hotel should consider giving a price break to guests during off peak stays. $16 / day would have been more reasonable. Read moreGenuine Hotels.com guest review
"Excellent new hotel"
Great facilities, great price. Might be a bit noisy if you visit outside of the holiday period as its next to functioning port transit but we really enjoyed itGenuine Hotels.com guest review
"Best place along the water"
Great stay in San Diego. The Hilton is in a prime location to go to the Gaslamp District and Coronado. The room was comfortable with a terrific view. Service was also fantastic.Genuine Hotels.com guest review
Outstanding date night spot with a view.Genuine Hotels.com guest review
"Christmas 2014 getaway."
It was a wonderful experience at the Hilton. The location was perfect. Literally five minutes walk to the Gaslamp Quarter were there are lots of fine restaurants. Brian's 24 is a must for a breakfast experience. Well worth upgrading for a marina/bay view. Staff are very pleasant and accomodating.Genuine Hotels.com guest review
"No wifi in rooms!"
Disappointed that wifi was not free in the rooms. I can get wifi nearly every where these days.... but was expected to pay for it in my room. Come on... Your a great hotel, but wifi should be included in the rate!Genuine Hotels.com guest review
"Holiday Bowl Fun"
Got a fantastic rate on hotels.com in August ($109) for the late December Holiday Bowl. Fifteen family members - kids spent hours in the heated pool/spa and kid pool w/slide. Adults accessed pool bar. Walked down the Promenade to the Midway (2.5 miles) - a lot to see and do along the way. A short walk put us in the Gaslamp for breakfasts, dinner, drinks. Rooms […] here were clean, adequate sized - we had great views from floor 22. Tip: parking at hotel is $30 a day. We dropped off luggage and kids at the lobby and I found an ACE parking garage in the Gaslamp for $15 a day. Look around, there may be better rates in walking distance. Read moreGenuine Hotels.com guest review
"Location a bit off center， but just a little."
View of the bridge was fantastic yet it is a bit further away from the center of the attractionsGenuine Hotels.com guest review
parking was too expensive but overall greatGenuine Hotels.com guest review
Perfect! Clean, beautiful, helpful staff, lovely landscaping, views of bay, wonderful pool with two jacuzzis. Recommend walking on waterfront to Seaport village. Parking was additional cost, which we didn't realize before.Genuine Hotels.com guest review
Wonderful city, love the views from the rooms.Genuine Hotels.com guest review
"Great Hotel, parking service sucks"
Hotel was great. Parking lot was terrible, since there was only one attendant. Everyday it took quite a while to get out, and on top of it one would pay $30/night!Genuine Hotels.com guest review
"Not best family option"
Ok stay- pricey. Pool has view of Dole mfg plant Parking pricey and check in hassle because you have to park in garage bring your stuff from there, which with little ones was not as easy Bathtub was dirty Internet costly- food access on 1st floor hassle. Great bike trail, access to Petco park/gaslamp district-great if you have $&no kidsGenuine Hotels.com guest review
"2014 Xmas vacation"
We had 3 good days there, beautiful, convenient and comfortable.Genuine Hotels.com guest review
Went for a two night getaway, and found this hotel does not meet expectations for a luxury hotel. We were charged extra for a king bed, and extra again for a view. The room was basic, compared to others in the area with similar star ratings. For example, no fridge, two water glasses, no extras, or wine glasses, two bath towels per day, really rough […] toilet paper, only the basic toiletries, soap, shampoo, conditioner. I know, first world problems...but for the star rating, I expect more amenities. The very worst problem though, was getting out of the parking garage. It was total gridlock, taking 20+ minutes till we called the front desk and they sent another person to man the booth. We had prepaid for parking, $30 per night, so why we couldn't just exit was ridiculous! We went to the front desk once we finally got out, and requested a refund for the parking, which they did give us, but all in all this was a disappointing experience. We often stay downtown, and this was our first time at this hotel, and I would not recommend it. There are many other 4 star properties that are far better, including the Hilton by the convention center. Read moreGenuine Hotels.com guest review
Not up Hilton standards as the room décor is poor. Some service issues in the restaurant and front desk. Complaints were addressed by management.Genuine Hotels.com guest review
Beautiful hotel with great service!Genuine Hotels.com guest review
"Holiday Time with Family"
The hotel had a beautiful view of the ocean and the harbor. My family loves it. Thanks for offering such a great value.Genuine Hotels.com guest review
"Be a ware of parking fee at the hotel"
The stay was good, but please let us know there will be the parking fee each dayGenuine Hotels.com guest review
It's so big!!! That is the only complaint. Didn't get to experience much of what it had to offer unfortunately.Genuine Hotels.com guest review
Perfect - pool staff were the bestGenuine Hotels.com guest review
Great place, close to allGenuine Hotels.com guest review
"Most memorable stay"
Great location, Spectacular view, great comfort.We thoroughly enjoyed our stay.Genuine Hotels.com guest review
Room smaller than it appears online. Older carpeting and not as modern in real life. Overall, overpriced since not as upscale as it looks from pictures. Great location. Parking is separately owned - expensive ($30 / night), and not too convenient to get into or out of. Probably would try a different hotel in the future.Genuine Hotels.com guest review
"Great holiday stay"
Hilton Bay Front is always a great place to stay. Easy access to Downtown, Petco Park and the convention center.Genuine Hotels.com guest review
"Don't bring a car"
Good location and a nice hotel. Will think twice about future visits as the $30 per day parking is a rip off.Genuine Hotels.com guest review
"Best Hotel for the Price"
Great place to stay and reasonable. Close to downtown, Gaslamp, Petco Park etc.Easy to drive to and plenty of parking. View from room was perfect.Genuine Hotels.com guest review
Good times had by all...Genuine Hotels.com guest review
"Nice hotel with good location"
Very nice hotel with excellent view and location. Close distance to downtown and other points of interest.Genuine Hotels.com guest review
"Nice bridge view"
Great location. The bridge view is awesome. We requested a crib and a refrigerator. Very nice service. But the parking fee is expensive.Genuine Hotels.com guest review
The view was amazing the hotel was beautiful. Had a great time here!Genuine Hotels.com guest review
I have traveled quite a bit over the years. I have never had to pay an early check-in fee, until I stayed at San Diego Hilton Bayfront Hotel. After traveling all day and being up for over 24 hours, I was informed that I would have to pay a $25 fee for each of the two rooms I reserved if I wanted to check-in early. This was only less than an hour early. […] It was just after 11AM; I was told to come back at noon. In addition, we were shocked to have to pay $120 for parking, which was not disclosed in the reservation. Although it was a nice room and location, the added and hidden fees as well as the welcoming at the front desk will be considered when we book another Hilton stay…. We will probably stay elsewhere, where we have not had these experiences. Good luck! Read moreGenuine Hotels.com guest review
"3 star, but great location and comfortable"
Close to gaslamp and great food! Not more than three stars, but it wasn't a bad experience. Right next to the loading dock, loading can be heard in rooms overnight.Genuine Hotels.com guest review
"Nice overall but bathroom old and outdated"
Everything about this hotel was very nice except the bathroom. Really outdated! The water pressure in the shower was so bad that I could barely wash the shampoo out of my hair. Wouldn't stay there again because of that. For the money I paid I should be able to at least take a comfortable shower.Genuine Hotels.com guest review
"Would recommend this Hotel"
I always come here with my family. The staff are very warm and welcoming and I like the accommodations better than the westin which is nearby.Genuine Hotels.com guest review
Very nice, great location! Parking is an additional 30.00 so count that ontop of your rate. Walking distance to the historic gaslamp district.Genuine Hotels.com guest review
"Hilton Bayfront SD"
It was a nice room, but I was disappointed that I had to pay $30 for parking. I wish Hotels.com mentioned it as a disclaimer. I ended up paying more than I wanted to.Genuine Hotels.com guest review
"Great night for a great price"
great view of the city, affordable tooGenuine Hotels.com guest review
Just an awesome hotel.Genuine Hotels.com guest review
The Hotel was great, clean and fresh. The staff was friendly and helpful. This is my new place to stay whenever I visit San Diego.Genuine Hotels.com guest review
Had a wonderful timeGenuine Hotels.com guest review
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