"Flexible and Accommodating"
07/20/14 ColdWind_42 Lancaster, California
Our wild land fire crew repositioned to Porterville mid-June and have been staying at this hotel for all but a few nights when they had no availability. The staff is the most accommodating I have found in all my travels both nationally and internationally. The property is clean and well-maintained, particularly for the number of occupants they handle. Breakfast offers a decent selection and provides just the right start to our long workdays. We have been so well taken care of by all the staff at the front desk that we have begun to refer to the returning to the hotel at night as "going home."
"Handy stopover on a road trip"
07/16/14 EmAitchKay London, United Kingdom
Even though holiday inns are 'cookie cutter' hotels this one stood out a little. Not only was it great value for money it was also well positioned, modern, had good facilities and great staff. With eateries nearby too it makes a great layover spot if you're doing a California road trip.
"Nice hotel, friendly staff, uncomfortable beds"
05/07/14 Amanda B Mobile, Alabama
The hotel staff is nice, and the breakfast selection is great. However, the king mattress is by far the worst bed I have ever slept in. I travel almost ever week, and I have yet to encounter a mattress this uncomfortable. My back is aching because it feels like I am sleeping on a concrete slab.
"Took $500, wouldnt stay again"
04/21/14 Trey B St. George, Utah
Its a shame you have to warn others about hotels making money by making reasons to charge them. I had stayed 2 separate nights, but before telling me they charged me $250 for a smoking fee the night before (which we hadn't!) they gladly checked me in for another night AND DID IT AGAIN! Claiming they had to change curtains and clean carpets?? I said is this a joke where is the proof? Instead the manager had to call me back (because the front desk is untrained in handling situations..) Only to find out the Indian owner only knows how to tell me about taking him to the credit card company if I want my money back... Don't get me wrong, clean place and all BUT DONT GET SCAMMED! They have no obligation to give you a reason or money back...
"Nice clean hotel"
04/19/14 Benjamin L Oxnard, California
We had a nice stay here, clean hotel, great customer service, comfortable bed! Decent continental breakfast. Has a pool and a Hot tub which was very hot! Stayed in King Suite, roomy, kids slept on Sofa bed. Free daily paper and HBO is included
Didn't have much contact with staff, except when he never called when the room was ready....but he did get a bit busy, since he was the only clerk. Breakfast was so so, the usual. The pool was VERY clean, but a little small. I would definitely stay there again!
04/09/14 Karla M Bakersfield, California
Enjoyed our stay here with a group of ladies while in the area at a conference. Everything was clean and all our needs were met. THe beds are a bit hard, a fact we all agreed upon. Breakfast was the usual fair and kept well stocked. Was surprised at the need to show our room key cover in the breakfast room there must be a better way for them to filter out the free loaders.
"Clean Comfortable Hotel."
10/21/13 Siena Melbourne
A nice hotel with helpful staff . It has a complementary (although) basic breakfast. Nice pool that was great to have a swim in after a day of sightseeing. Well priced. It is a hike to Sequoia (an hour to the gate then another hour up the hill) but we couldn't find anywhere closer. All in all very happy with the hotel.
"Attentive Staff With Nice Rooms"
10/20/13 wcsail Dayton, Ohio
We stayed only one night between visiting Giant Sequoia National Monument and Sequoia National Park. We enjoyed a clean, spacious room with a sitting area on the third floor. The mattress was comfortable, and the room was quiet except for some pigeons nesting outside our window above the lobby entrance canopy. The Wi-Fi signal coverage was good. The complimentary breakfast area was large, well-staffed and provided an adequate selection of items. When asked, the front desk staff was helpful in providing a map showing the location of groceries and nearby restaurants. We enjoyed the Black Bear Diner. If again in the area, we would definitely consider staying here again.
09/18/13 caroldunbar Fresno, California
We had a short, one night, stay for my husband's 50th high school reunion. The room was ready and clean when we arrived. It was very convenient for the places we needed to go. The front desk manager even gave us a choice of floors from which to choose.
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