"close to town center"
1 night stay-breakfast buffet included in rate more then adequateGenuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites Freeport Dear Values Guest, We are so happy to hear that you enjoyed your stay with us and the breakfast was enjoyable! We are going to be adding more healthy selections to the breakfast bar so we hope to have you back to check out the new menu! Thank you so much for sharing your feedback!
"Nice mini vacation"
We loved going to Freeport and staying during the storm. Sitting in the hot tub was extra specialGenuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites Freeport Dear Valued Guest, I am so happy to hear that you enjoyed staying with us here at The Holiday Inn Express & Suites, Freeport, Maine. The hot tub is a great place to relax after a day of shopping or traveling. Having it surrounded by windows in a plus especially when the snow is falling! We will be resurfacing the pool and hot tub the beginning of March so next time you are in the area come check it out! It will be better then it was your last visit! Again thank you so much for taking time to share your feedback about our property.
"Nice mini vacation"
We loved going to Freeport and staying during the storm. Sitting in the hot tub was extra specialGenuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites Freeport Dear Valued Guest, I am so happy to hear you enjoyed your stay with us! Maine is a beautiful state year round. We resurfaced our pool and hot tub last week so it is even better then before! We hope to have you stay with us again and thank you for taking time to leave us feedback!
"Easy and good zzz"
easy off from highway to road. good accessible to our needs. space is real nice and roomy.Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites Freeport Dear John, Thank you kindly for sharing your feedback with future guests and our staff. Feedback is so valuable and we are glad your stay with us met your expectations. If you are ever in the area in the future we would love for you to stay with us again!
"very convenient for business"
my stay was excellent the only negative experience was the quality of the water in the pool for most of my 4 day stay it looked green !!!!Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Freeport Good Morning, I am sorry to hear that during your stay the pool was cloudy. We do have someone who tests the pool levels three times a day so I can assure you it was clean and safe to swim in although I know sometimes the color can make you think otherwise! I am glad to hear that other the the pool everything else was enjoyable. We greatly appreciate you taking the time to leave us feedback. It is very valuable to both our team and future guests and again thank you for sharing this. we hope to have you stay with us in the future!
The hotel was nice, rooms were large, staff was pleasant. The only issue we had was the air conditioner/heater had leaked so we had to change rooms.Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites Freeport Dear Guest, Thank you so much for taking time to leave our property feedback. I am so sorry that the heating unit in your rooms had issues and cause you the inconvenience of having to switch rooms. We have never had so many issues with the units however because of extremely low temperature the inside of the units have been freezing. We are doing out best to prevent this and I greatly apologize for the inconvenience this has caused you and your guests. I hope you chose to stay with us again if you are ever in the area.
The Holiday Inn Express in Freeport, Maine was comfortable. The room was clean and attractive and the staff accomodatngGenuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Freeport Dear Guest, Thank you for leaving us feedback! I am so happy to hear that you enjoyed your stay with us. We strive to provide excellent costumer service and clean accommodations. Thank you for taking time to leave us this feedback and we hope if you are ever in the Freeport area again you chose to stay with us!
"My Holiday Inn Express Stay"
The only negative was that the coffee pot in the room was dirty and it's location in the bathroom (ugh!) Also, their was no regular coffee in the room for the coffeemaker (there was decaf though.) Also, the shower curtain in the bathroom needed to be replaced or washed to get rid of the minor mold on it. The king-size bed was very comfortable. Overall, […] the room and location was great. The staff was also very friendly and courteous. We would definitely stay their again. Read moreGenuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Freeport Dear Guest, Thank you so much for taking time to leave feedback. I greatly appreciate you bringing to my attentions the downfalls you experienced while staying with us. I will pass the housekeeping issues onto the housekeeping manager. We thank you for leaving us this feedback and we look forward to having you stay with us again!
"Sp convenient to Freeport shopping!!"
Pleasant stay with pleasant staff and priced right! Breakfast was fresh with enough choices for everyone and right down the street from all of the Shopping!Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Freeport Dear Guest, Thank you so much for taking time to share your feedback. I am so glad to hear that you enjoyed staying with us! We strive to provide superb costumer service and I am happy to hear you received just that! I will be sure to share this with our fantastic staff,
"Nice hotel, Stinky water."
The hotel was great but the tap water has strong odor of chlorine. The breakfast was ruined because of it. The coffee was undrinkable and the breakfast juice ruined. The sausage gravy taster like diesel fuel. In all the free breakfast was a disaster.Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites Freeport Dear Guest, I am sorry to hear that your experience in breakfast was not enjoyable. Our water comes from the township and I have forwarded these concerns to them. We have to follow Holiday Inn Express standard so we do not have any control over the coffee we serve. We do greatly appreciate your feedback and I will be sure to pass this on to the proper department! We hope to have you stay with us again!
"clean and comfortable"
this was our first time at this facility. it was clean and comfortable. the pool area was nice. i do prefer lounging chairs of which there were none but we still enjoyed it. the continental breakfast was okay. the kids always love the waffles at hotels and there was no waffle maker.Genuine Expedia guest review
"Close to niece's house, but not on their sofa bed"
Great place to stay. We were right next to the indoor pool and breakfast area. We had breakfast and were at LL Beans by 7 AM and beat all the Veteran's day crowd. We will be back.Genuine Hotels.com guest review
a little expensive for the neighborhood. hotel offered to fix to a less exp room, but could not since I booked on hotels.comGenuine Hotels.com guest review
"Nice staff, clean hotel, easy location"
Very nice staff, clean place. I would stay here again. However, my room did not have heat or a working telephone on my first night's stay. I had to leave early in the morning the next day and left a note at the front desk about the problem. When I called the hotel in the afternoon, the front desk did not seem to know about the heat problem. When I returned […] at night, the heat was working. I didn't have the energy to address the phone issue. Read moreGenuine Hotels.com guest review
Staff very accommodating, quiet clean room. Would stay again.Genuine Hotels.com guest review
"Close to outlets"
One of two rooms I booked did not have a functioning flush able toilet and the room clerk was not concerned about getting this fixed for us at all. He was told of problem right after we checked in at 3 pm, when we returned at 7 pm we asked him if problem was fixed as we reinterred hotel and stopped a thus desk, and he said "I don't know - go check! […] " Read moreGenuine Hotels.com guest review
Nice stay and close to Newport attractions. Staff was very friendly and hotel very comfortable and well keep.Genuine Hotels.com guest review
Great location and easy access to rooms and facilities.Genuine Expedia guest review
Holiday inn as you would expect it.Genuine Hotels.com guest review
"Great Location and Great Staff"
The staff was wonderful. They made us feel at home. The location was perfect for us as we had events in both Freeport and Portland and this hotel is convenient to both locations. The only item we were a little disappointed with was that the bathroom of our room was a little dirty. The rest of the room was clean as was the rest of the hotel.Genuine Hotels.com guest review
"Great hotel close to highway"
Highway is 25 yards from back of hotel and can be noisy if your room is onion the rear of the hotel. Great breakfast on town down the road.Genuine Expedia guest review
We found the room to be quite noisy and drafty from the cold air around the wall heating unit. I also found the pillows to be quite uncomfortable. There was no TV station information.Genuine Expedia guest review
The hotel was fine, nothing really great or really negative sticks out.The man working the counter was friendly and helpful.Genuine Hotels.com guest review
"Nice Place to Stay"
Everything was great!Genuine Hotels.com guest review
"Nice Clean hotel with friendly staff."
Booked this hotel at the last minute. We wanted to stay in Boothbay, but it was sold out. This was about a 40 min drive to Boothbay through some beautiful country. Freeport is also home to the LL Bean flagship store and a unique outlet mall.Genuine Expedia guest review
When we arrived at the hotel, we noticed it was next to the Freeway (I295) but we thought how noisey can it be. The hotel received good reviews about it being quiet. Well, our room faced the highway and we heard the highway noise throughout the day and evening. The air conditioning was not consistent in keeping its temperature, so we were always hot […] or too cold. We were constantly raising and lowering the indicator to adjust for comfort. They did provide a free breakfast which was good, not great. But the thing that was most disturbing was that there wasn't a FAN in the bathroom. When I questioned the desk clerk,she looked at me as if it was a strange request to have a fan in the bathroom. In fact, I was not the first to request a fan but alas they cannot do anything about it. In fact, there are no fans to be found in any of the rooms. I guess if you are by yourself, it would be fine. So if you don't mind the noise of the highway, intermittent temperature control, and no fan in your bathroom then this is the hotel for you. Otherwise, I would not recommend this hotel. Read moreGenuine Expedia guest review
Only stayed one night but staff was friendly and location was greatGenuine Expedia guest review
"Worked for us"
The 2 queen beds plus sofa pull out worked great for our family of 5. Although the size was fine the cleanliness was just ok and the beds weren't very comfortable. This location is not conducive to walking to the shopping in Freeport but its just a short drive. The staff was friendly and the continental breakfast was great for our family. All in all […] this hotel was fine. Read moreGenuine Hotels.com guest review
"Good place to stay."
Down the street from the Freeport Outlets, just a short 5 minute drive. The hotel was nice, room was great and the complimentary full breakfast was great as well. My only negative point was the smaller than usual fitness center but I would still stay here again.Genuine Expedia guest review
Very nice room. Breakfast buffet is excellent. Not much immediately adjacent to hotel, but only a short drive to Freeport Center and LL Bean.Genuine Hotels.com guest review
"Good location for visiting Portland"
Good service and a very nice room. Met expectations. Breakfast should be much better.Genuine Hotels.com guest review
Our stay was a perfect way to end a weeklong hiking vacation. The room was clean and neat, the front desk staff was exceptional, the breakfast was very good, etc. All in all, everything was great.Genuine Hotels.com guest review
"If you have allergies or asthma stay away!"
Rooms had mold and were unkept by house keeping properly. My 9 year old son could do a better job cleaning. If you suffer from Asthma or Allergies or simply do not care about your health,or wasting money than this is the place for you! It would have been healthier and cleaner for me to sleep on a bench outside!Genuine Hotels.com guest review
Great place to stay with kidsGenuine Hotels.com guest review
"Clean, comfortable & convenient"
Great location, close to Freeport shops and LL Bean.Genuine Hotels.com guest review
"quiet, close to outlet mall"
a very nice hotel just a 5 minute drive from LL Bean and other outlet shops. Ask for a room opposite the interstate, though - noisy otherwise. The breakfast is outstanding!Genuine Expedia guest review
Good~ CleanGenuine Hotels.com guest review
"A nice one night stop on our way farther North"
A nice clean hotel that was close to downtown Freeport. We stayed one night there on our way farther North. I recommend it. Only issue was noise of traffic in the early morning.Genuine Expedia guest review
I was put in 2 different rooms and the air conditioner was defective in both. Other than that it was fine. The breakfast was very good.Genuine Hotels.com guest review
We were very happy with our room and the motel.Genuine Hotels.com guest review
"Down East Hospitality"
Upon arriving 2.5 hours ahead of check-in, I asked the hotel to watch my bags, instead they let me check into my room right then, very nice! Staff is wonderful. Hotel is clean and well maintained. Excellent indoor pool, very clean. Room was better and bigger than expected. Mini fridge and micro. Lot's of space to spread out. Bathroom was nice and clean. […] The included breakfast the next AM was very good, fresh and hot. TV reception was a bit spotty in my room on the third floor. Read moreGenuine Expedia guest review
"Our stay at the Holiday Inn Express Hotel"
We enjoyed our stay at the Holiday Inn. The room was spacious....very clean. We had a fridge and microwave, which we found very helpful. The breakfasts are amazing. Anything you could imagine was there:) Everyone was friendly and helpful. There was no noise from other rooms even though we were on the first floor. We were very satisfied.Genuine Expedia guest review
We stayed just for the week-end. And are stay was very comfortable. The personals were very freindly and helpfull. The room was clean (and that was VERY important for me !!) My friends told me that they were very satisfied with the breakfast... (I don't know.. I don't eat in the morning ) Overall we all enjoyed our stay at this hotel...Genuine Hotels.com guest review
Lobby was inviting and staff was very pleasant. We had a nice room which is expected of Holiday Inns...clean, comfortable, good internet service. Location was perfect, near function that we attended in Yarmouth and close to the shops of LL Bean. Morning breakfast lacked a few things...juice machine was not working; but, staff went out and bought juices. […] Pancake machine was not working (I think it needed filling; but, staff was busy with juice and check outs). Over all quality and quantity of food presented lacked pizazz... But, we would stay there again. Read moreGenuine Hotels.com guest review
"The right price."
It was okay.Genuine Hotels.com guest review
"Pefect location; could be cleaner"
The hotel was in a perfect location to shops and restaurants. Also very easy access to highway. The room could have been cleaner. The furniture was dusty and half drank water bottles were left in the refrigerator. Continental breakfast wasn't worth going to. The staff was very friendly!Genuine Hotels.com guest review
Clean, great customer service, excellent rooms, good size, great beds the best we had on our road trip.Genuine Hotels.com guest review
"near LL Bean"
Very nice hotel. Grand daughter enjoyed the pool!Genuine Hotels.com guest review
"new and improved"
Great little hotel, clean. Very quiet good sound proofing. Great pool/hot tub area. Great breakfast self-serve.Genuine Hotels.com guest review
"another honey moon"
everything was great except the breakfast, it was cold inclusive the coffee! at 7:00 am no more milk, no more pancakes, no OJ and this happen every day. Bedside that very clean, very friendly personal. We call for more soap and they said go to the front desk to get it. i could not believe itGenuine Hotels.com guest review
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