All hotels in Ann Arbor, Michigan, United States of America
1 room, 2 adults
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4.3 / 5Excellent

Score breakdown (from 123 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.4
  • Comfort
    4.3
  • Condition
    4.3
  • Neighborhood
    4.3
5.0 / 5Outstanding
"Great hotel especially for the price"
Clean and really big room. Updated and good service.
Genuine Hotels.com guest review
1 night trip Aug 28, 2013
Deb
US
3.0 / 5Good
"Good location"
It was fine
Genuine Hotels.com guest review
3 night trip Aug 21, 2013
A Traveler
US
4.0 / 5Excellent
Generally fine, the room twin beds are small.
Genuine Hotels.com guest review
3 night trip Aug 22, 2013
TSG
US
3.0 / 5Good
"Was just ok"
We stayed in the executive suite. It was large and was comfortable. But it was not fancy in any way. It could use some upgraded furniture. It just had a bit of a run-downed feel. The staff was friendly, but made it a bit uncomfortable during check out when the cleaning staff took their morning breaks out in front of the hotel while smoking. I would stay again, but would probably look elsewhere also if I had choices.
Genuine Expedia guest review
Other trip Aug 19, 2013
Brent
US
3.0 / 5Good
We had 2 beds in our room for our family of four. Smallest hotel beds ever!! Also felt that for the price of the room breakfast should be complimentary like it is in similar chains.
Genuine Hotels.com guest review
3 night family trip Aug 9, 2013
Laura
US
3.0 / 5Good
"Not what I expected for the price."
Refrigerator in the room did not work. We had to tell the main desk and they did repair or replace it in a timely fashion. There was coffee in the room for the coffee maker but no tea bags. I had to say something at the desk and then they put tea bags in the room. My wife fixed coffee one morning and then the next morning started to fix coffee again, but the only coffee available was decaf, which she does not drink first thing in the morning. I expected a continental breakfast to be included with the room price, but discovered that breakfast came with an additional cost - just under $20.00 for two for a warm buffet breakfast.
Genuine Hotels.com guest review
3 night trip Jul 31, 2013
A Traveler
US
4.0 / 5Excellent
The hotel was perfect for a trip to the Ann Arbor Art Show. Everyone working there was most helpful and could not be nicer. They shuttled us to the area that the buses were waiting to take us to the Art Show. And they picked us up when we came back. The room was comfortable, the breakfast was great. I would recommend this hotel.
Genuine Hotels.com guest review
1 night trip with friends Jul 17, 2013
Susan
US
5.0 / 5Outstanding
"Surpassed expectations"
Every aspect of our stay here surpassed my expectations for what is a three-star hotel, and I'm not easy to please. Staff never failed to greet us with a smile and wish us a nice day. They are probably instructed to do this by their employer, but still it made a difference. The room and bathroom were clean upon arrival and fastidiously made-up daily (five-night stay). The property in general is well kept, tidy, and attractive. Even the food was tasty, though the menu is limited. Small quibble: the exercise room should be supplied with disinfectant wipes.
Genuine Hotels.com guest review
4 night family trip Jul 16, 2013
MLW
US
4.0 / 5Excellent
"Good hotel for short stay."
I was there for two nights in the summertime when few students were around (and no football games!). There are a number of hotels in that area (just off I-94) and this one was the furthest from the highway so it was very quiet. The location was also very convenient to the campus/downtown Ann Arbor. The hotel seemed very new. I did breakfast from the menu (buffet didn't look great) and the food was pretty good (blueberry pancakes).
Genuine Expedia guest review
Other trip Jul 15, 2013
Raman
US
5.0 / 5Outstanding
"Great pillows"
Hotel was perfect. Pillows were the best ive ever had at a hotel.
Genuine Expedia guest review
Other trip Jul 3, 2013
A Traveler
US
5.0 / 5Outstanding
"Nice location near I-94 and UM"
The staff is outstanding. Very attentive and engaging.
Genuine Expedia guest review
Other trip Jun 17, 2013
A Traveler
US
3.0 / 5Good
"Won't stay here next time"
Overall, we felt that the hotel was nice. We do have 2 complaints though. In the morning, we had to wait for the elevator to come 3 times before we could get on it. The first 2 times it came, a member of the cleaning staff was on it, with her supplies. (different people each time) I understand that they have a job to do, but we were the guests. I think they should have exited the elevator so that we could use it. Second, we went to have the continental breakfast, not realizing you had to pay for it. We ended up deciding to go get breakfast somewhere else, because there is no way that it was worth what they were charging. The items on the breakfast bar were limited, and it was expensive. I think that we'll find somewhere else to stay the next time we go to Ann Arbor. There are a ton of hotels in that area, and the Holiday Inn wasn't really anything great for the price.
Genuine Hotels.com guest review
1 night family trip May 31, 2013
A Traveler
US
5.0 / 5Outstanding
"awesome stay!!!"
It just doesnt get any better than the Holiday Inn! Facility is outstanding, service is incredible and the loxation is perfect! Dont bother to look fir anything else, stay with the best!
Genuine Hotels.com guest review
1 night family trip May 31, 2013
Tim
US
4.0 / 5Excellent
"Very nice but..."
Only 1 person working check out on a Sunday morning. Had to wait 20 min for checkout.
Genuine Expedia guest review
Other trip May 13, 2013
Lee
US
4.0 / 5Excellent
"Nice hotel close to um"
decor slightly dated but the cleanliness of the hotel and amenities in our suite were fantastic. Housekeeping staff at hotel friendly,very accomodating and did an outstanding job.
Genuine Expedia guest review
Other trip May 8, 2013
A Traveler
US
3.0 / 5Good
"Decent room , but overpriced"
We were there to visit our son, who had just moved to Ann Arbor. Unfortunately, it was graduation weekend. Room rates were inflated, because they could, so while the room was acceptable, it was not worth what I paid. We also had to accept two double beds, because the kings were all booked. I found the mattress too soft, and after three nights, my back was hurting. Next time I'll book early and stay at the Hampton.
Genuine Expedia guest review
Other trip May 6, 2013
Bruce
US
5.0 / 5Outstanding
"Service, Service, Service"
I yet to go to any hotel and been completely satisfied. sometimes it's the room or the pool not being open or the breakfast buffet or the heating and cooling or the staff. All this being said it's the service that determines how I rate my stay. Yes the room was clean, yes the breakfast was good, etc but it was the quality of the staff which I would have to rate top notch. They were courteous and attentive. Thumbs up
Genuine Hotels.com guest review
3 night trip Apr 18, 2013
A Traveler
US
5.0 / 5Outstanding
"Great hotel for business stay"
Appreciated the hotel had an internet & breakfast option on the room for approximately $11/day.
Genuine Hotels.com guest review
2 night trip Apr 17, 2013
A Traveler
US
5.0 / 5Outstanding
"Short Stay"
It was a short night stay with my family. The Hotel and the room was impeccably clean.
Genuine Expedia guest review
Other trip Apr 11, 2013
A Traveler
US
5.0 / 5Outstanding
"A Nice Stay"
Stayed two nights. Enjoyed them both. Hotel was clean, affordable, close enough to campus and quiet enough to get a good night's sleep.
Genuine Expedia guest review
Other trip Apr 8, 2013
A Traveler
US
4.0 / 5Excellent
"power outage at home"
I enjoyed my stay, enough space for my family. Front desk workers were very friendly.
Genuine Hotels.com guest review
1 night trip Feb 27, 2013
SMG
US
4.0 / 5Excellent
"Quiet and Comfortable"
Comfortable and quiet hotel. Clean room. To nitpick, the tv was low def and sheets were a little scratchy, but a good overall experience. My go to hotel (or the other Holiday Inn by Briarwood) in Ann Arbor
Genuine Expedia guest review
Other trip Dec 28, 2012
A Traveler
US
4.0 / 5Excellent
"Good hotel for traveler"
It was good. I do not recall big issue. Clean and comfortable. Quite during night.
Genuine Expedia guest review
Other trip Dec 1, 2012
A Traveler
US
5.0 / 5Outstanding
"Just what I needed"
The staff is cheerful and had no problems with my late checkin. The bed was comfortable, and the room clean. The blackout curtains closed completely. The WiFi (on the night before Thanksgiving) was fast. The only complaints: I couldn't tell the difference between the soft and firm pillows. More serious, the hotel is in a warren of twisty streets in an office park. I couldn't have found it without GPS. I can't fault its being a few miles from the city center, as that seems to be what you get in Ann Arbor.
Genuine Hotels.com guest review
1 night trip Nov 21, 2012
Fritz
US
3.0 / 5Good
"Good for football weekend"
Nice, clean comfortable. Only complaint is that the public transportation to campus is so bad that it would be nice if the hotel supplied a shuttle or car.
Genuine Hotels.com guest review
2 night trip Nov 9, 2012
Gregstew
US
4.0 / 5Excellent
very nice hotel
Genuine Hotels.com guest review
1 night trip Oct 17, 2012
A Traveler
US
5.0 / 5Outstanding
""Quiet and clean place to stay...real pleasure""
The hotel was clean and very comfortable. The atmosphere was so nice and quiet. The food was great, even the steak was as good as if from a steakhouse. The General Manager gave me a ride to the campus so I could look around and picked me up when I was ready. I stayed 3 nights and watched a Wolverine game for the first time. I will come back and use this hotel next year.
Genuine Expedia guest review
Other trip Sep 11, 2012
A Traveler
US
4.0 / 5Excellent
Just fine, felt comfortable in a pretty, clean room and it was convenient for visiting UM
Genuine Hotels.com guest review
2 night trip Jul 26, 2012
Jan
US
2.0 / 5Fair
"Soft beds ruin otherwise fine budget choice."
The beds are way too soft. From 2 Holiday Inn experiences in the last 2 weeks, I think they all have the same mattresses. I won't stay at a Holiday Inn again given the choice.
Genuine Expedia guest review
Other trip Jul 31, 2012
A Traveler
US
4.0 / 5Excellent
"great"
The cleanliness was low only because of a stain in the carpet. Other than that, it was great and worth the money.
Genuine Expedia guest review
Other trip Jul 27, 2012
kp
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"One action to be the best"
Room No 318 and all rooms located in the same side disturbed by the sound of the crows every early morning.
Genuine Hotels.com guest review
3 night family trip Dec 24, 2014
Majdi
IE
3.0 / 5Good
"Nice hotel close to university."
The service was decent, the room was clean and spacious. Any problems were solved by the staffs.
Genuine Expedia guest review
Other trip Aug 14, 2014
Sidney
CA
4.0 / 5Excellent
"Great Hotel"
The staff were very friendly and attentive. Anything we asked for arrived in minutes.
Genuine Expedia guest review
Response by Holiday Inn & Suites Ann Arbor Univ Michigan Area
Thank you for your wonderful comments about our staff! We strive to make every guest feel at home, so it is always great to hear that the service has come across that way. Please come back and visit us anytime you are in the area. Shannon B. Director of Sales
Other trip Jul 9, 2014
A Traveler
CA
5.0 / 5Outstanding
"Friendly staff"
There was a lot of cleaning going on for the fourteen hours we were here; but I appreciated the cleanliness and courteous staff.
Genuine Hotels.com guest review
1 night trip Apr 29, 2014
Ruby
AS
5.0 / 5Outstanding
"Exceeded expectations"
As a road warrior every hotel starts looking and feeling the same - except when you get outstanding service and a super comfortable room like this one. Fitness room is great as is pool. Easy to access major roadways.
Genuine Expedia guest review
Other trip Jan 29, 2014
OakIain
CA
5.0 / 5Outstanding
"Great hotel if your going to visit the big house"
Everything was great. Best staff at a hotel in 10 plus years of hotel stays. Only thing was something was wrong with the thermostat which made for uncomfortable sleeping
Genuine Expedia guest review
Other trip Jan 4, 2014
flawless
CA
4.0 / 5Excellent
The hotel was very clean and did enjoy our stay. However the double beds were small for 2 people to sleep in. We are small in stature and still found them small.
Genuine Hotels.com guest review
2 night trip Dec 26, 2013
darcy
CA

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"ミシガン大学で開かれた研究会に参加する際に利用させていただきました。"
4日間、ほとんど寝るだけの使用でしたが、受付の方はいつも笑顔で挨拶してくださいました。部屋は清潔で清掃は行き届いていたと思います。また空港へのタクシーを予約していただきましたが、丁寧に対応していただき大変助かりました。気持ち良く過ごすことができました。
Genuine Expedia guest review
Other trip Oct 21, 2014
大文字
JP
3.0 / 5Good
"Holiday Innとしては格落ち"
他のHoliday Inn and Suits に比べて部屋のメンテナンス、清潔さなどが劣り、また対応したスタッフが不慣れでチェックインに時間がかかった。廊下での話し声が部屋に筒抜けで目を覚まさせられた。この価格ならもっと良いホテルがいくらでもある。
Genuine Expedia guest review
Other trip Jun 14, 2014
SK
JP
4.0 / 5Excellent
Ok voor dit korte verblijf
Genuine Hotels.com guest review
2 night business trip May 21, 2014
A Traveler
BE
4.0 / 5Excellent
"Hotel ótimo, mas limpeza ruim"
Adoramos o hotel. O único problema é que ficamos cerca de 10 dias lá e a limpeza foi sempre muito superficial. As vezes não trocavam as roupas da cama por dias, as vezes o banheiro ficava meio sujo. Parecia que o aspirador só era passado no centro do quarto e não em outros locais. O local é ótimo e o pessoal da recepção e café da manhã, fantásticos. O hotel é bom e confortável
Genuine Hotels.com guest review
4 night business trip May 12, 2014
A Traveler
BR
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night trip Jul 2, 2015
Eric
US
2.0 / 5Fair
Genuine Hotels.com guest review
1 night trip with friends May 29, 2015
Roja
US
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night romance trip Dec 30, 2014
Mark
US
4.0 / 5Excellent
Genuine Hotels.com guest review
2 night trip May 16, 2014
A Traveler
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night business trip Apr 19, 2014
A Traveler
US
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night trip Apr 11, 2014
A Traveler
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night trip with friends Dec 13, 2013
A Traveler
US
4.0 / 5Excellent
Genuine Expedia guest review
Other trip Dec 10, 2013
A Traveler
US
4.0 / 5Excellent
Genuine Expedia guest review
Other trip Nov 11, 2013
A Traveler
US
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