"Okay as long as you don't need internet or cell"
Very frustrating for a business traveler in that the hotel's wifi network was not working properly and cell service was so poor that tethering was not an option in the room, either. It was hard enough just trying to make phone calls without dropping. I had to move my vehicle to the front lot where the signal was marginally better and conduct business […] sitting in the car. Hotel's tech support acknowledged there was a problem with their wifi access point and said it would be fixed in about an hour. More than 12 hrs later when I checked out, it was still broken. Read moreGenuine Hotels.com guest review
"Holiday Inn Express"
The first night the air conditioner in my room was not working, I told the staff and it was fixed by the morning. My only complaint is that the housekeeping staff was rude. I was in the elevator with 2 maids and one needed to get off on the floor before me, I moved so she could exit and before I got back on the second maid closed the door making me […] wait 5 minutes with my toddler for the elevator to come back. Read moreGenuine Expedia guest review
Staff extremely helpful. Public areas and room very clean and kept up well.Genuine Hotels.com guest review
"Meets Your Needs"
If you're looking for an affordable and convenient stay on the Jersey Shore, this hotel is that locationGenuine Hotels.com guest review
It was way over priced that's the one thing I wouldn't recommend. It's pretty far from bars and clubs and beaches and the cabs are expensive. Stay closer to asbury parkGenuine Hotels.com guest review
"Quiet clean and comfortable, no frills"
Stayed in large suite, comfortable, with appliances and not one but two large TVs. This is not a new mcmansion-style hotel (which I find a plus) but it does mean that you get relatively noisy individual airconditioning below the windows. It is also not right on the water if that is a consideration but it is only a few minutes' drive. The biggest problem […] we had was that the address #294 Highway 36 East# confused the GPS and landed us at the Mattress Giant on 36W and Rt35! It is actually located on the right well past the mall on 36E. Sunday breakfast was busy but adequate, scrambled eggs, sausage and biscuit were freshly made but a long line for the one pancake machine. Decent cocktails/sushi/pasta at Bogart's on Hope a couple of miles down 36W - lots of mall/chain places nearby, did not check out the tavern next door. Read moreGenuine Expedia guest review
"Good for families"
Nice location,near many major roads. Clean & comfortable.Genuine Expedia guest review
"Great for a getaway!"
It was a great place to stay, breakfast was good and the pool is great!Genuine Expedia guest review
Great staff, clean, comfortable rooms.Genuine Hotels.com guest review
"Decent place to stay"
It was a strizzy place to stay. It ain't no high class joint, but for a last minute stay, the cost was not ridiculous. I'd recommend folk stay here. It aint a dungeon. LOLGenuine Expedia guest review
"Holiday express stay"
Everyone was pleasant and ready to help us. The rooms were clean.Genuine Expedia guest review
Room was clean, staff was friendly and prompt. Continental breakfast was average and price was right! The pool wasn't superb but my husband and I still swam in it and enjoyed it. The only annoyance was that the temperature control was screwy so it got a little chilly at night. As long as you aren't too picky, this hotel is pretty good for the price […] . Read moreGenuine Expedia guest review
"a let down"
unfortuanetly it was a let down - our shower did not work (handle was stripped) and extremely noisy ... when checking out told clerk how loud it was across the hall from us (late at night after we returned from a show) and he replied that there were like 10 kids staying in a room - find that totally unacceptable - and don't like the fact that the clerk […] said i needed to talk to someone at Hotels.com versus the hotel taking responsibility and fixing the problem ... Read moreGenuine Hotels.com guest review
"convenient to Pier Village and the beach"
The King Suite that I stayed in was clean, large enough for my needs with a seperate bedroom, which is a must for me. The price was quite reasonable for staying in a suite.Genuine Hotels.com guest review
I booked a smoking room two months prior to the wedding I planned to attend. Upon arrival, one hour prior to the wedding, I was informed there were no smoking rooms available. I spent more time standing outside in the snow than I spent in my room. Will definately not returnGenuine Hotels.com guest review
The internet did not work in my room, room was not clean and dirty pool.Genuine Expedia guest review
High quality at a reasonable price!Genuine Hotels.com guest review
"Great two night stay"
We came to town for a family event in Spring Lake. This hotel came up as being in the surrounding area - it was a little further than expected but still ok. The room and hotel was very clean and comfortable. Despite being on a major road, it was surprisingly quiet. Service was quick and friendly. Would definitely stay here again should I ever have the […] need, or was in the area. There were also many restaurants close by and a mall. Read moreGenuine Hotels.com guest review
"Great hotel for everyone!"
This hotel was the nicest hotel we ever stayed in in New Jersey. The Suite we booked was beautiful and extremely comfortable. We will definitely make accommodations to stay at this hotel again!Genuine Expedia guest review
"Great hotel for empty-nester get-aways"
We stayed two nights while visiting the shore. Got a special rate through Expedia which made this stay even more enjoyable. From the moment we arrived and were checked in by our "concierge" Clint, the Holiday Inn Express served as a GREAT home base! The room were spotless and comfortable; we were on the top floor and was very quiet each night; the […] breakfasts were phenomenal (most particularly the coffee and cinnamon rolls); the proximity to the beach, outlet malls and touristy areas -- all within a15 minute drive. The staff were so friendly and helpful. The dinner and "must see" venue recommendations were right on par. Thank you! Read moreGenuine Expedia guest review
"close to everything that we needed"
Very clean and the staff was great.Genuine Hotels.com guest review
The room was clean and user friendly. Bath was a but small, the people at the front desk.were great. Only down side the chairs in the breakfast room were stained.Genuine Hotels.com guest review
"Great weekend getaway"
We stayed in the King suite with the tub and it was great!! Room was nice and big to fit my family in and it was about 3 minutes away from the beach... We will be staying there again... Staff was great!!Genuine Hotels.com guest review
"all must see"
overall, it was a pleasant stay,( management needs to routinely clean the pool, this was not kept up ). but hotel was clean, quiet, i recommend this hotel, especially for families. staff was very kind and friendly. will stay here again. book through hotels.com for rates, you'll do much better.Genuine Hotels.com guest review
"Great hotel for a small family."
This hotel is limited to King size rooms and double full beds. For a family of 4, it is very very small for 2 double beds. If there are 2 adults and 2 grade school or junior high children, one must obtain a suite with a king size bed connected to 2 double beds. Otherwise, you won't be sleeping. Furthermore, the air is controlled by a blower that is […] directly positioned to the person sleeping at the far end of the room. Be prepared to either give up the air or get a sore throat to keep cool. Read moreGenuine Expedia guest review
"great all around hotel"
Went here on vacation with my husband . Very clean, superb hotel. Would highly recommendGenuine Expedia guest review
"Near beach but inconvenient access"
While the hotel property is quite satisfactory and the free breakfast had suitable variety, the hotel can only be directly accessed when driving east since there is a divided highway. Coming back from the beach, you need to drive past the hotel for half a mile, make a u-turn (from the right lane) and then head back. The 'high-speed' WiFi was low-speed, […] and the shower stream was weak. The ventilation is very noisy when the bathroom light is on. Read moreGenuine Hotels.com guest review
The room (and the bathroom) was smaller than we expected. The A/C was so close to the bed and so loud that we couldn't fall asleep. There was no way to reduce the fan. It was blowing the air at 100% power, either cold air or hot air, nothing in between. Really uncomfortable. I realized later that one of the other reviews had mentioned that same thing, […] but it was too late.... The room also had no refrigerator and they couldn't bring us any extra because they ran out. I had to make do with a small icebox I had in my car. I moved to another hotel after one night's stay. The hotel wasn't too bad, in terms of cleanliness and location. But the little things like that made the stay really uncomfortable. Read moreGenuine Hotels.com guest review
We needed to stay over night to attend a wake. This was convenient, clean and easy to find. We did check out the pool and they could use a little ventilation in that enclosed area, it was much to warm even to swim in the evening.Genuine Hotels.com guest review
Very comfortable holiday inn express type fair. Nice pool and gym. Breakfast was included.Genuine Hotels.com guest review
"Don't stay there"
The cooling system in the rooms is awful. Especially if you are using both beds\- the bed closest to it gets constantly blown on from the fan in the summer - and is freezing - we had to put a pillow over half of it to make it bearable.Genuine Expedia guest review
"Close to everything"
Very clean. Everyone helpful. Would stay again Need to bring extra blanket.Genuine Hotels.com guest review
The stay is comfy. The bedsheet is clean. But I have 1 thing to complain - air-conditioner. It blows cold air right to the adjacent bed. We need to put something to divert the air flow or we will get cold in next morning It needs to be changed.Genuine Hotels.com guest review
My wife and I were pleased...Room, bed, shower head and water pressure were all very good..No complaints, hope its the same on the next stay..Genuine Hotels.com guest review
"Great beach hotel"
Stayed in this hotel for one night to go to the beach and it was a very pleasant stay. Surpassed expectations. Nice room and good complementary breakfast. Would recommend.Genuine Expedia guest review
great breakfast, modern rooms; great experience great breakfast, modern rooms; great experience great breakfast, modern rooms; great experience great breakfast, modern rooms; great experienceGenuine Expedia guest review
"Enjoyed my stay. Very clean hotel and safe area."
I read some of the reviews of this hotel before I booked my room here. People complained about getting out of the parking lot and having to make a u turn on the highway because you couldn't go left out of the parking lot. It really wasn't that big of a deal. The hotel was very clean. Pretty quiet. Very close to the Monmouth mall. Tons of restaurants […] and coffee places near by. The continental breakfast had delicious hot cinnamon rolls (but not everyday). I thought it was a great deal for the price. Even though I was traveling alone as a single women, I felt safe and secure in this location. I just regret spending 16 bucks for a movie rental. Read moreGenuine Expedia guest review
We booked the room and realized there was no fridge, called the front desk and they had one sent up, very nice. Bed was comfy and asked for more pillows cause they were rather small, brought them up with no problems. The stay was great.Genuine Hotels.com guest review
Would stay here again. If it was on the beach, it would cost $500 a night!!Genuine Hotels.com guest review
Great-except when I checked my bank account they had charged me $20.00 for a cover charge even though I had paid in advance. When I called about it, they were explanatory, but I see no need for them to charge my account and then credit it.Genuine Hotels.com guest review
"VERY NICE, CLEAN AND FRIENDLY EMPLOYEES"
I was there to get away for the weekend, somewhere not too far from home. The hotel desk clerks were so nice and polite, upon arrival and while checking out. The room was spotless when I entered. I would recommend this hotel to anyone who loves hanging out in this area and doesn't want the price of the luxury hotels near the beach. This is minutes away.....and […] a great place to stay. Read moreGenuine Hotels.com guest review
"Holiday Inn Express West Long Branch"
very nice hotel and room was like new. Problem was with AC/Heat unit. Louvers could not be adjusted and fan was too strong. Air blew on bed all night and temperature was either too hot or too cold. Bed was comfortable but didn't get a good night s sleep. Had to try to block air with chairs and towels.Genuine Hotels.com guest review
"Deserves more than 2 1/2 stars"
Enjoyed the hotel immensely. Nice room. Nice decor. Polite and helpful staff. Can't wait to come back. The best was the breakfast......great!Genuine Hotels.com guest review
"holiday inn express in West Long Branch"
The stay was great. Very clean, comfortable, quiet, and breakfast included.Genuine Hotels.com guest review
"Will be staying there again"
when we arrived we upgrade to a suite for $20 more a night. Cute little elephant made out of towels was on our bed ( attached a picture). The suite allowed my early, early riser husband to watch TV or work on his computer with out having to worry about waking me up. Breakfast was okay but I was able to find something to eat. Wished they has a resaurant […] or bar would have been nice to have a little night cap before heading off to bed. Read moreGenuine Expedia guest review
"Holiday Inn Express West Long Branch"
Very nice room. We had the king suite with jacuzzi tub. The only thing was the jets for the jacuzzi were unplugged and we had to find them to plug it in. Other then that room was very clean, staff was friendly. Lots of things to do around the area as wellGenuine Hotels.com guest review
The Holiday Inn Express was perfect for my week long stay. The staff was very helpful as I asked for a mini fridge for my room and had mail delivered to me for work. The whole hotel was spotless. I have to go back in two weeks and will book them again.Genuine Expedia guest review
"Fine for one night stop-over"
Hotel was clean and convenient. Staff a little brusque, but efficient. Hallway was noisy fairly early in the morning with room cleaning, loud enough to wake me up and keep me awake. Good internet speed.Genuine Hotels.com guest review
"Graet hotel, great location."
I was on business at the Monmouth Park Racetrack. Track was within walking distance, train station nearby; plenty of places to eat and shop. Breakfast was very good, staff very friendly. If I am ever in the area again, this is the place I will stay.Genuine Expedia guest review
"Nice facility and Good Value"
Clean, quiet and comfortable not far from NYC and Lakewood, NJ, our two destinations. Complimentary breakfast was decent as it included eggs, though no fruit were available this time. Overall very satisfiedGenuine Hotels.com guest review
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