All hotels in Puerto Montt, Chile
1 room, 2 adults
You can collect Hotels.com® Rewards nights hereAvda Costanera S N, Puerto Montt, Los Lagos, 0000, Chile, ‏‎855-239-9222
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4.4 / 5Excellent

Score breakdown (from 168 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.3
  • Comfort
    4.5
  • Condition
    4.3
  • Neighborhood
    4.3
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4.0 / 5Excellent
"New, clean large rooms."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We'll located right on the waterfront, with a large supermarket in mall downstairs in same building. Close to bus station and restaurants. Enormous room with huge bed and spotless bathroom. Staff will arrange basic packed breakfast if leaving before buffet starts.
Genuine Expedia guest review
Response by Holiday Inn Express Puerto Montt
Thank you very much for taking the time to share your feedback with us. We hope that on your next stay in Puerto Montt you visit and try our services again. Sincerely, Hotel Staff
Other trip Nov 20, 2014
andrew
US
5.0 / 5Outstanding
"One night stay at puerto Montt"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
The room was a great size and the beds aéré vert confortable. The gym was small and only had cardio equipment. The continental breakfast was wonderful and had 'réal' coffee (not Nescafe)! The staff were also able to speak english.
Genuine Hotels.com guest review
1 night family trip Aug 28, 2014
Nick
US
2.0 / 5Fair
"Central location but not a vacation hotel"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    2.0
Great location if you have clear weather or are on business in Puerto Montt but for a vacation you're much better off in Puerto Varas which is where we headed to after 1 night here. The view over the bay would be spectacular on a clear day, but the rooms are small and the beds and carpets are showing their age, our hot water was not working and workmen were fixing it till 11pm.
Genuine Hotels.com guest review
3 night family trip Apr 23, 2014
A Traveler
US
5.0 / 5Outstanding
"Waterfront"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
The hotel has amazing waterfront views. The room was very spacious and the bed was very comfortable. there was a little stain on the carpet, but not a big deal. My only complaint, and this is not the hotel's fault, is that down the street there is a pier in which they have parties. I stayed on a Friday night, do not know if it's every Friday night or every night of the week. Although it is down the street, the music and noise can be clearly heard in the room, but it ended exactly at midnight.
Genuine Hotels.com guest review
1 night trip Feb 21, 2014
A Traveler
US
5.0 / 5Outstanding
"Awesome location and great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Modern, clean, great location, easy and convenient free parking. And awesome free breakfast. Friendly and helpful staff,too!
Genuine Hotels.com guest review
1 night family trip Mar 24, 2013
A Traveler
US
5.0 / 5Outstanding
"Puerto Montt"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel very conveniently located close to the mall and many other restaurants. Service was excellent and people at the counter were very helpful and kind.
Genuine Hotels.com guest review
1 night trip Feb 12, 2013
Benavides
US
1.0 / 5Poor
"Horrible experience"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
This hotel does not live up to the standards of a Holiday Inn Express when compared to those in the U.S. or Canada. The staff is slow and unfriendly. We paid a lot of money for a room with no view. The washroom in the lobby is small and dirty. The linens and towels smelled bad. The breakfast buffett was really bad. The eggs were undercooked and the selection was small. Two good things: convenient connection to a mall and the internet. This hotel is located in Puerto Montt, an industrial city with not much to do. I would recommend staying in Puerto Varas or Frutillar.
Genuine Hotels.com guest review
2 night family trip Feb 11, 2013
Disappointed Traveller
US
5.0 / 5Outstanding
"Perfect place for family and exceptional views."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Overall condition of the hotel was excellent and the view from the lake side was incredible! Location was great as it is situated over a large mall and grocery store, so all of your shopping needs will be met. Also sits along a great boardwalk along the water which is great to go strolling on at all times of the day. As for the free breakfast, they had the best croissants next to Paris. Cant say I had any complaints about the hotel at all. And we were allowed to have a late check out at no charge.
Genuine Expedia guest review
Other trip Dec 11, 2012
Jim & Dave
US
4.0 / 5Excellent
"Great place in Puerto Montt"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Good hotel and close access to the shopping mall next door. The rooms were clean and the service was good. The breakfast which is included was also very good. The internet was free!
Genuine Expedia guest review
Other trip Dec 8, 2012
A Traveler
US
5.0 / 5Outstanding
"Privileged location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Very pleasant, Big nice room viewing the ocean, Angelmo fishing port,and three to five volcanos depending on the weather. Good breakfast buffet. Friendly and efficient front desk personnel. Close to many points of interest.
Genuine Hotels.com guest review
3 night family trip Nov 13, 2012
A Traveler
US
5.0 / 5Outstanding
"Great Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
A very American style hotel within walking distance to all of Puerto Montt. Greta breakfast. Rooms have amazing views.
Genuine Hotels.com guest review
1 night trip Nov 6, 2012
Sue
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Very pleased!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
It was a wonderful time with my mother and sister, celebrating mom's 80 B-DAY !!
Genuine Expedia guest review
Response by Holiday Inn Express Puerto Montt
Thank you for your review. We are glad to find out that your mother had a wonderful celebration. Sincerely, Hotel Staff
Other trip Jan 23, 2015
Maria Ines
CA
4.0 / 5Excellent
"Puerto Montt Holiday Inn Express"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Stayed here for a night after arriving from Santiago. Conveniently located and well maintained hotel. Would stay here again.
Genuine Hotels.com guest review
1 night romance trip Dec 20, 2014
A Traveler
CA
4.0 / 5Excellent
"Nice place for a fair price"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
It was fine, just one night before going farther south. The hotel is nice, the top floors in a new mall structure. Ocean view is breathtaking. Breakfast was minimal.
Genuine Hotels.com guest review
1 night family trip Dec 22, 2014
Luigi
MX
5.0 / 5Outstanding
"great stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
we found the staff very friendly and helpful, booked taxis for us. also you can walk straight into the shopping mall from the hotel ,which we found great, fantastic view form the balcony over the sea.
Genuine Hotels.com guest review
Response by Holiday Inn Express Puerto Montt
Thank you very much for taking the time to share your feedback with us. We hope that on your next stay in Puerto Montt you visit and try our services again. Sincerely, Hotel Staff
6 night romance trip Dec 8, 2014
Hilary
IE
5.0 / 5Outstanding
"Nice hotel with a view!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very nice hotel with reception at the top floor and nice view of the sea! Plenty of parking space in the underground garage (incl. in the room rate) and very fast, friendly service. The only negative point is the address, without a number, since the avenue where it is located is very long. They should give some hints on their site: it is in the far-end of the beach, away from where you arrive. For the rest, very good price/quality ratio.
Genuine Hotels.com guest review
Response by Holiday Inn Express Puerto Montt
We thank you for your review; your comment regarding the adress will be taken in consideration. We hope you can visit us again. Sincerely, Hotel Staff
3 night romance trip Nov 24, 2014
Paulo
IE
4.0 / 5Excellent
"COOL ENOUGH"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
COOL
Genuine Hotels.com guest review
3 night business trip Apr 20, 2014
A Traveler
MX
5.0 / 5Outstanding
"great hotel in great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
a nice US service and comfort level hotel in a rather remote location with US style bathrooms (not common in this area of Chile), big rooms, a good breakfast buffet, located directly above the biggest mall in Puerto Montt. The view of the ocean from our room was enchanting. Obviously there are better hotels in Santiago,but for this location,this one is great. Clean, great service, helpful people at the reception desk, good wireless internet. Overall excellent.
Genuine Hotels.com guest review
1 night family trip Mar 18, 2014
A Traveler
AS
5.0 / 5Outstanding
"Wow! What a view!!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Really enjoyed this hotel, very comfy bed, clean, and LOVED the view! Saw lots of sea lions in the bay. Sorry, but the hotel is one of the better things about Puerto Montt... Not much else here.
Genuine Expedia guest review
Other trip Jan 3, 2014
sandra
CA
5.0 / 5Outstanding
"Good value"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Nice room, easy location, help yourself breakfast was good, no complaints
Genuine Hotels.com guest review
1 night trip Feb 15, 2013
J. Sambrook
GB
4.0 / 5Excellent
"Pleasant"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Room was spacious, view was great, overlooking the Harbour. Breakfast was good, not a lot of variety but still ok. Staff were friendly and English was spoken by the front desk
Genuine Expedia guest review
Other trip Feb 10, 2013
A Traveler
CA
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We thoroughly enjoyed our stay, Karin and Natalia were extremely efficient and helpful. There is also a very good restaurant just along the prom.
Genuine Hotels.com guest review
2 night family trip Nov 23, 2012
Mature couple
GB

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"BIEN PERO NO EL MEJOR"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
EN GENERAL BIEN, PERO LE FALTA MANTENIMIENTO. LA UBICACION ES BUENA, AUNQUE LA ZONA ES FEA. ES MUCHO MEJOR QUEDARSE EN PUERTO VARAS QUE ESTA A 20 MINUTOS.
Genuine Hotels.com guest review
2 night family trip Apr 2, 2015
ERNESTO
MX
5.0 / 5Outstanding
"excelente vista al mar"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Muy buena estadia
Genuine Hotels.com guest review
1 night family trip Apr 4, 2015
monica
AR
4.0 / 5Excellent
"Un grato fin de semana"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Todo ok... Muy Grata la Estadía...
Genuine Hotels.com guest review
Response by Holiday Inn Express Puerto Montt
Muchas gracias por sus amables comentarios. Nos alegra saber que tuvo una estadía grata; esperamos poder darle la bienvenida en su próxima visita a Puerto Montt. Saludos cordiales, Hotel Staff
2 night family trip Apr 3, 2015
Rodrigo
CL
5.0 / 5Outstanding
"No usare Hotels en el futuro"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
El hotel excelente...la reserva de hotels.com pesima nunca estuvo y tuve que abonar de nuevo.
Genuine Hotels.com guest review
1 night family trip Mar 18, 2015
Sergio
AR
4.0 / 5Excellent
"Muy bueno, sin ser óptimo."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Desde la Recepción estuvimos muy bien atendidos. Lástima que el estacionamiento no es propio del Hotel, ya que no da seguridad, al estar en un lugar público.
Genuine Hotels.com guest review
Response by Holiday Inn Express Puerto Montt
Agradecemos el tiempo que dedicó a escribir su comentario. Esperamos poder recibirlo en su próxima visita a la ciudad. Cordialmente, Hotel Staff
4 night romance trip Mar 3, 2015
Nelson Iván
CL
4.0 / 5Excellent
"finde en lago todos los santos"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Excelente
Genuine Hotels.com guest review
2 night family trip Mar 8, 2015
dafne
CL
5.0 / 5Outstanding
"Excelente"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excelente atención necesita contactarme con personal médico por mi bebe y lo gestionaron a la brevedad
Genuine Hotels.com guest review
Response by Holiday Inn Express Puerto Montt
Gracias por su comentario. Nos alegra saber que nuestro staff pudo ayudarla con lo que necesitaba y esperamos que todo haya salido bien con su hijo. Cordialmente, Hotel Staff
2 night family trip Feb 28, 2015
A Traveler
CL
5.0 / 5Outstanding
"Dreamhotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Super Hotel, Super Frühstück, Gute Lage, sehr freundlich.
Genuine Hotels.com guest review
1 night romance trip Feb 16, 2015
A Traveler
CH
5.0 / 5Outstanding
"Buena estadia"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Muy bien,
Genuine Hotels.com guest review
Response by Holiday Inn Express Puerto Montt
Gracias por su comentario. Nos alegra saber que tuvo una buena estadía. Cordialmente, Hotel Staff
2 night romance trip Feb 22, 2015
jorge
AR
5.0 / 5Outstanding
"Hotel holiday inn express 2.0"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Elegimos este hotel ya que estuvimos en el de Iquique el año 2002 , buena atencion el personal muy cortes de buen trato , limpieza excelente y buenas instalaciones , salvo que en la habitacion que nos toco , se filtraba el viento y el frio por debajo de la gran parede ventana que da hacia el mar , quizas una buena sellada seria genial pero a si todo lo pasamos excelente
Genuine Hotels.com guest review
Response by Holiday Inn Express Puerto Montt
Gracias por elegirnos nuevamente. Nos alegra saber que nuestro servicio volvió a cumplir con sus expectativas. Agradecemos también su comentario sobre la habitación, ya que nos ayuda a mejorar nuestra calidad de servicio. Saludos cordiales, Hotel Staff
3 night romance trip Feb 18, 2015
Francisco javier
CL
4.0 / 5Excellent
"Muy conformes"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Todo muy bien.
Genuine Hotels.com guest review
Response by Holiday Inn Express Puerto Montt
Agradecemos el tiempo que dedicó a escribir su comentario; efectivamente es muy importante para nosotros saber que su estadía fue grata. Cordialmente, Hotel Staff
2 night family trip Feb 14, 2015
Leonardo
AR
4.0 / 5Excellent
"Bem localizado"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Hotel bem localizado, com quartos amplos,limpos e com vista para o lago. Funcionários gentis e prestativos, que nos ajudaram bastante com o problema do desvio da bagagem. Várias lojas e shopping ao lado do hotel.
Genuine Hotels.com guest review
1 night family trip Feb 15, 2015
PAULO
BR
4.0 / 5Excellent
"nuestro viaje a chile"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Muy recomendable para el que va de shopping. Estacionamiento compartido con los otros clientes del shopping. Debería haber un sector exclusivo
Genuine Hotels.com guest review
Response by Holiday Inn Express Puerto Montt
Agradecemos el tiempo que dedicó a escribir su comentario. Su opinión nos ayuda a mejorar nuestra calidad de servicio. Esperamos poder recibirlo en su próxima visita a la ciudad. Cordialmente, Hotel Staff
3 night family trip Feb 13, 2015
A Traveler
AR
5.0 / 5Outstanding
"buen hotel, estaré nuevamente en este hotel."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
fue una semana excelente
Genuine Hotels.com guest review
Response by Holiday Inn Express Puerto Montt
Gracias por su comentario. Nos pone muy contentos recibir este tipo de comentarios y saber que tuvo una semana excelente durante su estadía en nuestro hotel. Esperamos volver a contar con su presencia. Cordialmente, Hotel Staff
5 night family trip Feb 10, 2015
Mauricio
CL
5.0 / 5Outstanding
"10 Puntos!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Todo Barbaro... una exelente atencion del personal!
Genuine Hotels.com guest review
Response by Holiday Inn Express Puerto Montt
Gracias por su comentario. Nos pone muy contentos recibir este tipo de opiniones. Esperamos poder atenderlo en una próxima oportunidad. Cordialmente, Hotel Staff
1 night family trip Feb 3, 2015
martin
AR
2.0 / 5Fair
"No es un buen lugar para ir en familia."
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
Pésimo acceso, luego de varias vueltas ingresamos al estacionamiento del shopping, y desde ahí se accede al hotel, debiendo subir al piso 11 para registrarse y volver a las cocheras a sacar todo el equipaje, dado que el estacionamiento es del mall nos aconsejaron retirar todo por seguridad. En cuanto a la habitación tenía olor a tabaco y la caja de seguridad jamás se pudo usar, a pesar que hizo presente personal técnico del hotel
Genuine Hotels.com guest review
Response by Holiday Inn Express Puerto Montt
Por favor acepte nuestras disculpas por los inconvenientes que usted sufrió durante su estadía en el hotel. Apreciamos que usted se tomara el tiempo para hacernos saber su insatisfacción, el cual es el primer paso hacia el mejoramiento de nuestros servicios. Cordialmente, Hotel Staff
1 night family trip Jan 29, 2015
Guillermo F
AR
5.0 / 5Outstanding
"Excelente hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Ficamos 4 noites neste hotel em Puerto Montt, excelente hotel, fica dentro de um shopping, com uma passagem interna, meus filhos adoraram, tudo muito limpo e agradável, tem serviço de lavanderia com ficha comprada na recepção, restaurantes e lanchonetes próximos perto da praça depois do shopping, também tem casas de câmbio próximas, se voltarmos a Puerto Montt certamente nos hospedaremos lá novamente. Também fica perto de Puerto Varas onde fica o parque com o vulcão Osorno (que tem um teleférico para subir) é o passeio imperdível da região (Frutillar/Puerto varas/vulcão Osorno)
Genuine Hotels.com guest review
4 night family trip Jan 15, 2015
ANA
BR
4.0 / 5Excellent
"Muito Bom"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Hotel com belíssima vista da baía de Puerto Montt (todos os apartamentos são de frente). Tem a facilidade de estar ao lado do principal shopping center da cidade. Para quem vai no verão tem 2 inconvenientes: não tem piscina e está relativamente longe da região dos Lagos.
Genuine Hotels.com guest review
6 night family trip Jan 18, 2015
Joao Ricardo
BR
5.0 / 5Outstanding
"perfecto"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Todo exelente.
Genuine Hotels.com guest review
2 night family trip Jan 27, 2015
Diego sebas
AR
5.0 / 5Outstanding
"qualidade nos serviços"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Vista maravilhosa...Excelente café da manhã... E ainda VC desce e esta dentro de um shopping center.Atendimento e limpeza nota 10.
Genuine Hotels.com guest review
5 night family trip Jan 13, 2015
Inolavena
BR
5.0 / 5Outstanding
"otimo"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Apesar de ter sido uma so diaria tivemos uma otima impressao de tudo
Genuine Hotels.com guest review
1 night family trip Jan 19, 2015
EDUARDO
BR
4.0 / 5Excellent
"Melhor hotel em Puerto Montt"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Melhor hotel em Puerto Montt
Genuine Hotels.com guest review
5 night family trip Jan 12, 2015
A Traveler
BR
5.0 / 5Outstanding
"muy recomendado"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Cómodo, limpio y gente super amable. El desayuno delicioso y la vista desde mi cuarto espectacular!!!
Genuine Hotels.com guest review
1 night family trip Jan 13, 2015
Laura I
CO
5.0 / 5Outstanding
"Quase perfeito"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Quando chegamos, soubemos que receberiamos um upgrade. Muito bom. Só não foi perfeito pois, apesar de estarmos no oitavo andar, o barulho de uma festa nos impediu de dormir cedo...
Genuine Hotels.com guest review
1 night romance trip Jan 12, 2015
Aurélio
BR
5.0 / 5Outstanding
"Bela vista do Paacífico"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
O Hotel é muito bem localizado, central, mas sem ruídos de trânsito. Fica sobre o Shopping principal da cidade com disponibilidade de refeições na praça de alimentação, caixas eletrônicos, banco para troca de dinheiro, mercado, lojas, etc. O estacionamento é compartilhado com o shopping, mas é gratuito para os hóspedes do hotel. Possui academia e lavanderia self-service. Café da manhã farto com frutas sucos, iogurtes, pães e doces. O atendimento na recepção é muito cordial e amistoso. Dispõe de computadores e impressoras para uso livre dos hóspedes. O quarto é amplo, com uma vista maravilhosa do Oceano Pacífico e da orla da cidade, banheiro adequado. As camas possuem colchão muito macio para o meu gosto e senti falta de um frigobar no quarto, mas foram detalhes pequenos que não afetam a avaliação geral do hotel que nos agradou muito. Não tem defeitos. Entretanto, como os principais pontos turísticos ficam em torno de Puerto Varas, há necessidade de um carro alugado para facilitar a locomoção.
Genuine Expedia guest review
Other trip Jan 18, 2015
LArissa
BR
4.0 / 5Excellent
"Para negocios o compras"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Muy buena opcion para ir de negocios o compras. El desayuno es muy rico con la vista al mar como fondo. Aporta mucha confianza y seguridad el hecho de estar unido a un shoping importante. Lo recomiendo.
Genuine Hotels.com guest review
Response by Holiday Inn Express Puerto Montt
Gracias por sus amables comentarios en relación a su estadía en hotel Holiday Inn Express Puerto Montt. Esperamos volver a contar con su presencia. Saludos cordiales, Hotel Staff
3 night family trip Jan 10, 2015
Emilio
AR
4.0 / 5Excellent
"Buen Hotel en Puerto Montt"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Muy buen hotel, habitación muy cómoda, las camas perfectas, excelente desayuno....el único detalle la alfombra de la habitación un poco manchada....un detalle menor. Muy bueno en general. Volvería a hospedarme en Holiday Inn Express
Genuine Hotels.com guest review
Response by Holiday Inn Express Puerto Montt
Agradecemos el tiempo que dedicó a escribir su comentario; efectivamente es muy importante para nosotros saber que su estadía fue grata. Saludos cordiales, Hotel Staff
1 night family trip Jan 12, 2015
Ricardo Antonio
CL
5.0 / 5Outstanding
"Excelente hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excelente hotel, boa localizaçao, otimos serviços, atendimento e cafe da manha
Genuine Hotels.com guest review
3 night family trip Dec 26, 2014
marcos
BR
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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