Hi, Our usual stay is through Marriott Hotels/Suites, and I must say that we were very happy with our stay at the Holiday Inn Express and will most definitely stay with you again. The staff was very helpful and friendly, the room was clean, the rates saved us money, and the hotel was very nice and top notch. They did have a problem one morning with […] the breakfast area where the electricity went out, but they handled it professionally and it was taken care as soon as possible. The only thing I can make some sort of negative comment on, was that the bed wasn't comfortable for us, but luckily we brought our featherbed and all was well. Thanks so much for a great stay! Read moreGenuine Hotels.com guest review
Nice place will stay again. Used to stay at quality inn but not anymoreGenuine Hotels.com guest review
"very convient location great value"
enjoyed very much, friendly staff, will definately stay againGenuine Hotels.com guest review
"Nice, clean overnight stay"
Courteous staff at check-in, comfy bed , very clean and tidy. Could hear voices In adjoining rooms, but quieted down after 11pm. Breakfast buffet was just ok, not much selection. Coffee wasn't good. Overall, a good comfortable and clean place on the way to the CapeGenuine Hotels.com guest review
I had a very nice stayGenuine Hotels.com guest review
"Well, you just get what you paid for..."
location is good for Cape Cod if you failed to book a hotel there. the breakfast is just a joke. do not expect too much. the BIGGEST PROBLEM is the staff. Some of them are TERRIBLE!!!. ignorant and not friendly at all. BE CAREFURL, the lodgging experience may not be pleasant. immediately after leaving the hotel, i found a tick on my baby's skirt, not […] sure that was from the hotel room, but really got horrified!! Read moreGenuine Expedia guest review
"minimum service to provide"
This hotel only provide the minimum service to the guest, always not enough staff to serve, the shower room inside the swimming pool doesn't provide hot water, the maid doesn't clean the room if you stay there more than 1 night, they only put down the clean towels for you to change, location not difficult to find.Genuine Hotels.com guest review
This was the nicest and most comfortable of all of the hotels we stayed in on our trip.Genuine Hotels.com guest review
"business stay with comfortable bed!"
Great place to stay.Genuine Hotels.com guest review
"Room smelled like smoke"
This hotel was a major disappointment. It smelled like smoke. I called front desk to tell them so I wouldn't be accused of smoking. Front desk said he would call me back and never did! Weird. Seemed dirty too. Lobby had overflowing garbage.Genuine Hotels.com guest review
Rooms were clean and comfortable. Only problem was the insulation between the rooms, Very noisy, when your neighbors were talking you felt they were in the room with you. If they talked loud, it was very disturbing. Some minor maintenance problems: alarm clock not working, air conditioner quite noisy. Staff was very friendly and helpful.Genuine Hotels.com guest review
Very nice hotel, clean and very good service . The surrounding neighborhood was not so great , safe but old, the town seems to be rundown .Genuine Hotels.com guest review
Average accomodations..Clean and convenient...Furniture is a bit shabby-tired...Bedside lamp didn't work...This seems to be a growing problem in many hotels...a quick trun of the switch would be worth the time :)Genuine Hotels.com guest review
It was okay. The plumbing in the shower needed attention, but we managed to take our showers.Genuine Hotels.com guest review
"Close to family"
I would stay there again when I need to. Bed was comfortable,staff was friendly, breakfast was ok. Room was clean and fresh smelling, the nice thing is hotel is 100 % smoke free.Genuine Hotels.com guest review
It was wonderful but we had to ask for more toilet paper and tissues. When supply was low, it wasn't replaced.Genuine Hotels.com guest review
"Great hotel at a good rate. Courteous staff."
Nice little stop before my family ventured over to Cape Cod. Staff was great - brought us an extra rollaway bed and the breakfast bar was really good - and they never let anything run out. I plan to look for Holiday Inn Express wherever I go from now on. Top notch.Genuine Expedia guest review
"Below average hotel near I-195"
There were too many things that were wrong with my stay. The first was that the reading lamp in the room was not working. We complained about it each day for three days, and each day the hotel staff would promise that they would fix it. In the end, they never did and it was a major inconvenience. The hotel staff would clean the room but would not sweep […] the floor in the bathroom. As a result, the bathroom wfloor was dirty. And finally, on the last night, the toilet stopped working. The hotel did not have somebody on hand to fix it, so we had to deal with it the last night. Overall, I would not recommend this hotel to anyone. It is a nice hotel, but they don't seem committed to upholding the Holiday Inn brand. Read moreGenuine Expedia guest review
"Hotel Room Close to Bristol, RI 4th of July Events"
Overall,it was fine, mostly a place just to sleep. We watched the Bristol, RI fireworks that night, got to the hotel around midnight and woke up at 6:00 to get to the Bristol parade. Good value for the money.Genuine Hotels.com guest review
"nice hotel close to bristol"
lovely place, staff, very nice room. great locationGenuine Expedia guest review
"Great place to stay!"
Very pleasant hotel and staff was very accommodating!Genuine Expedia guest review
"Perfect for overnight"
My wife and I did an overnight stay here on our way to meet up with family. The hotel felt like it was in the middle of nowhere, so it was nice and quiet. We didn't explore the area too much, so there may have been plenty of things to do and see, but immediately surrounding the hotel just felt pretty empty, which was actually nice. The hotel was much […] nicer looking inside than we expected. Everything was very clean. The free breakfast was nice and the dining area was spacious. Our room was huge, with a very comfortable bed. We definitely got our money's worth. Read moreGenuine Hotels.com guest review
"Pool was only open until 930"
Room was great. Hospitality was great. I was a little bent that the hotel pool closed at 930. I worked for 12+ hours and could of used the hot tub. Breakfast was pretty good. All in all for the price it was a good deal.Genuine Hotels.com guest review
ONLY A ONE NIGHT STAY -- ENJOYED THE POOL -- ROOM AND BATHROOM VERY CLEAN -- STAFF VERY FRIENDLY AND ACCOMODATING -- NICE QUIET PLACE - CONVIENIENT TO RT 195 - 6 - 24 -- GREAT BREAKFAST -- WOULD RETURNGenuine Expedia guest review
"Great place for the Occasion"
The hotel was clean and conveniently located 5 minutes away from my sisters house. The water pressure in the shower, was awful. However the room was clean, the hotel was clean, the free breakfast was good, and the staff was attentive. Overall it was a very pleasant experience.Genuine Hotels.com guest review
"Close to family I was visiting"
It was good for our multi night stay.Genuine Hotels.com guest review
Very comfortable, staff is nice. Rotting lemons in a water cooler in front foyer very disturbing!Genuine Hotels.com guest review
Great stay. Nice, fresh, large rooms. Breakfast was weak, but that's to be expected at most chains. Worth it though, as the Exec. King room had enough space to do a P90X workout.Genuine Hotels.com guest review
"Best hotl in Swansea"
Nice clean hotel frindly staff. Breakfast is just OK.Genuine Expedia guest review
Excellent experience, pool very nice, breakfast delicious, staff friendly and helpful. Noise from floor above disturbed sleep, and plug could not be supplied for the tub, but other than that a great stay.Genuine Hotels.com guest review
"Not so good stay"
I was suppose to get a one King bed and I got 2 smaller beds.Genuine Expedia guest review
"Clean, quiet, and comfortable!"
Vey clean, comfortable, pleasant staff. Definately will stay again.Genuine Hotels.com guest review
"Convenient to Providence and Newport"
The hotel is clean and new. Great location. Breakfast was very good. Staff was nice and attentive. Only complaint would be the controls of the heat did not work well. Even with the air conditioning on in the middle of winter, our room was hot.Genuine Hotels.com guest review
very satisfied with the Hotel and it's employees. Also the Ethnic Portuguese food in the area. Will highly recommend staying there on my next visit.Genuine Hotels.com guest review
we had fun in the pool, nice breakfast, overall great place to stay!Genuine Hotels.com guest review
Greeted promptly by friendly front desk male.Our room was clean, quiet and comfortable . Great Expedia rate!!!! Will do again!Genuine Expedia guest review
"Holiday Inn always helpful"
I stay at this Holiday Inn Express when I go to visit my daughter in college because the rooms are always clean neat and spacious. I work in a motel myself so I know what to check for and for the price this hotel is worth it and more. My only complaint would be thin walls. The staff is so welcoming and accommodating above and beyond what is needed and […] the complimentary continental breakfast is more than most would serve. I highly recommend this hotel if you are looking for price= accommodation. If you are looking for gloss I suggest somewhere else but for family stay, grab a room here. Read moreGenuine Hotels.com guest review
Room was clean and satisfactory on most counts. Did note the plumbing in the bathtub was not solidly mounted within the wall which worried us a bit, but it all worked fine. As for location, it would be fairly well-situated for visits to Providence, RI, but it wasn't such a great choice for us as we were primarily interested in visiting Newport, Fall […] River and Cape Cod. But, it wasn't a huge problem since the hotel is located so near the interstate off-ramp. Complimentary breakfast was fine. I would recommend this hotel if its location meets your needs. Read moreGenuine Hotels.com guest review
Good breakfast and friendly staff. Only real complaint was with "creaky " floors. Could hear people above and am sure folks below could hear us move around as well.Genuine Hotels.com guest review
Really nice clean friendly place. The breakfast bar was well beyond what we expected. Next trip up we will stay here again.Genuine Hotels.com guest review
"easy access to highway and shopping"
easily able to travel near and far with the location. Room was much larger than expected and clean. Breakfast was different both mornings I was there which was great. And never ending am coffee is always nice. Front desk and house keep staff were wonderful and friendly.Genuine Hotels.com guest review
Stayed one night with family. Two rooms. Overall experience was excellent. The hotel was clean and comfortable while the staff provided great service. The breakfast was also very good.Genuine Hotels.com guest review
"It was fine"
It was fine. Continental breakfast was nice.Genuine Hotels.com guest review
"a good night sleep."
very comfortable beds, quiet and clean room. Decent gym, tiny pool.Genuine Expedia guest review
"Very nice but..."
Nice newer facility.Large room with all the bells and whistles. Check in staff very helpful, nice location as well. Only issue was I felt it was overpriced by 20 percent or so.Genuine Hotels.com guest review
"Less than perfect sleep"
The sofa bed was very uncomfortable, the ac unit kept coming on and off and other guests were very noisy. However, it has large rooms, and a great breakfast...Genuine Expedia guest review
Was pleasant. Came in late at night and left early. One tiny complaint: you need to change the shower heads as there wasn't very good water pressure. ThanksGenuine Hotels.com guest review
"Better than 2.5 stars"
I checked in feeling apprehensive when everything else was booked for Waterfire but was very pleasantly surprised. I was worried a 2.5 star hotel would be run down but this was not the case at all. The room was huge (314), well decorated and beds were comfortable. Staff well trained , very friendly and outgoing. Breakfast offerings were plentiful but […] highly processed...most people eating standard american diet won't notice. Glad they had granola, peanut butter and oranges. 20 minute access to Providence, 45 to Newport and coming in from the East side of RI you get to skip the traffic of Jamestown bridge. Sorry that we ran out of time to get to historic Tiverton 4 Corners nearby. Note to hotel staff: Figure out a corner guard barrier that you can install to prevent water dripping off of tub corner onto floor. Good condition of bathroom will soon deteriorate if not corrected. Read moreGenuine Hotels.com guest review
"Far from most attractions"
We were pleased with the general appearance of this hotel, our room was pleasant and neat. The level of service was exceptional. We would have preferred a larger indoor pool though, the present one almost seems tiny. Also, a decent sized, flat-screened tv in the rooms would have been nice. Not many attractions nearby.Genuine Hotels.com guest review
"Moldy bathroom, broken refrigerator, thin walls"
I had read that the room had a refrigerator, so I had the rest of my dinner wrapped up. Upon initial entry into my room, I was disappointed to find out the refrigerator didn't work; I checked the settings, the electrical connection, but it was completely dead. Then upon taking a shower that night, I looked up only to find mold spores on the ceiling. […] After seeing the amount of steam on the bathroom mirror, I checked the vent, and that was also broken. Then around 10pm, when I was trying to go to bed, I had to listen to my neighbor's TV going all night. The walls are paper-thin in this place. I could hear them talking plain-as-day, too. The continental breakfast in the morning, had cold eggs and coffee. STAY AWAY from this hotel. It had the potential to be nice, but the management obviously could care less about things. Read moreGenuine Hotels.com guest review
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