Had no blankets. when request blankets was given extra sheets. unable to use pool or exercise room due to hours it was openGenuine Hotels.com guest review
"Paper thin walls"
The wall construction between the room is paper thin, and had no sound attenuation..I heard everything in the room next door. I was woken up at 4am by the person in the next room snoring. I had to call his room so the phone would wake him up and stop his snoringGenuine Expedia guest review
"Great location, but mattress not comfortable"
We found the location to be excellent, on and off Ramps for I95 very close by. Very convenient. We had a few issues with the bathroom commode seat which kept sliding off to the side and it didn t look like it fit. The staff came within two hours to change out that seat with a better and more stable one. I was not very comfortable on the king size […] mattress as it was very hard. Did not sleep well at all. Otherwise the room was very nice and comfortable. Read moreGenuine Expedia guest review
"Works for me!"
We stayed here because it was in close proximity to Bristol, RI, where we were visiting and because the hotel had a pool as well as breakfast. It seems fairly new. We only stayed one night, but it was fine. I would stay here again. The room was clean and what you would expect from a decent hotel chain. The price was comparable to others in the area. […] Parking was good. We asked for a crib and had it in the room upon arrival ( this is not always been my experience with other hotels ). This is not a fancy 5-star hotel, but that's not what I was looking for. This fit the bill for me. Read moreGenuine Expedia guest review
The room was reasonably clean. Lamp was not plugged in, had no cups for coffee or water had to ask. Tile in bathroom around commode needs replaced, and it seems that the water leaked near the door in bathroom to carpet outside door. We were placed on third floor next to last room. We decided we were there because we used Expedia to book.Genuine Expedia guest review
This is the third time I've stayed at this hotel and generally it is good overall. The previous time I was here, there was no soap in the room. This stay there was no shampoo or conditioner in the room. Not a major issue, but more of an annoyance as I have to make a trip to the front desk for these things.Genuine Hotels.com guest review
There was someone's hair on the pillow. The toilet bowl wobbled when you would sit on it. The knob almost came out of the wall for the shower. The breakfast was cold & they did not have enough for the number of guestsGenuine Hotels.com guest review
I've stayed at this Holiday Inn Express nsny times over the last 2 years and was never disappointed until now. I checked in late at night after a 5 hour car trip. Not only was the rug strained, but the noise level of the guests next to and above me so loud I barely got any sleep. The worst issue however was the condition of the bathroom. Just about […] sll the fixtures were loose and some even came off. The toilet rocked when you sat on it and shower fixtures were coming off the wall. I had my 72 year old mother with me and when she grabbed onto the handicap rail in the shower it came off the wall. Luckily she caught herself and didn't hit the floor. I'm very disappointed in my stay and with all these issues as well as the rates getting way too high, I believe I'll be finding a new hotel for my next visit to see my daughter at school. By the way, I called to speak to manager the next day, left a message and never got a return call. Very unfortunate. Read moreGenuine Hotels.com guest review
"It's a Holiday Inn"
Holiday Inn ..................Class outfit........clean, comfortable, my only complaint was the fact that I couldn't get coffee or breakfast until 7amGenuine Hotels.com guest review
Hi, Our usual stay is through Marriott Hotels/Suites, and I must say that we were very happy with our stay at the Holiday Inn Express and will most definitely stay with you again. The staff was very helpful and friendly, the room was clean, the rates saved us money, and the hotel was very nice and top notch. They did have a problem one morning with […] the breakfast area where the electricity went out, but they handled it professionally and it was taken care as soon as possible. The only thing I can make some sort of negative comment on, was that the bed wasn't comfortable for us, but luckily we brought our featherbed and all was well. Thanks so much for a great stay! Read moreGenuine Hotels.com guest review
Nice place will stay again. Used to stay at quality inn but not anymoreGenuine Hotels.com guest review
"very convient location great value"
enjoyed very much, friendly staff, will definately stay againGenuine Hotels.com guest review
"Nice, clean overnight stay"
Courteous staff at check-in, comfy bed , very clean and tidy. Could hear voices In adjoining rooms, but quieted down after 11pm. Breakfast buffet was just ok, not much selection. Coffee wasn't good. Overall, a good comfortable and clean place on the way to the CapeGenuine Hotels.com guest review
I had a very nice stayGenuine Hotels.com guest review
"Well, you just get what you paid for..."
location is good for Cape Cod if you failed to book a hotel there. the breakfast is just a joke. do not expect too much. the BIGGEST PROBLEM is the staff. Some of them are TERRIBLE!!!. ignorant and not friendly at all. BE CAREFURL, the lodgging experience may not be pleasant. immediately after leaving the hotel, i found a tick on my baby's skirt, not […] sure that was from the hotel room, but really got horrified!! Read moreGenuine Expedia guest review
"minimum service to provide"
This hotel only provide the minimum service to the guest, always not enough staff to serve, the shower room inside the swimming pool doesn't provide hot water, the maid doesn't clean the room if you stay there more than 1 night, they only put down the clean towels for you to change, location not difficult to find.Genuine Hotels.com guest review
This was the nicest and most comfortable of all of the hotels we stayed in on our trip.Genuine Hotels.com guest review
"business stay with comfortable bed!"
Great place to stay.Genuine Hotels.com guest review
"Room smelled like smoke"
This hotel was a major disappointment. It smelled like smoke. I called front desk to tell them so I wouldn't be accused of smoking. Front desk said he would call me back and never did! Weird. Seemed dirty too. Lobby had overflowing garbage.Genuine Hotels.com guest review
Rooms were clean and comfortable. Only problem was the insulation between the rooms, Very noisy, when your neighbors were talking you felt they were in the room with you. If they talked loud, it was very disturbing. Some minor maintenance problems: alarm clock not working, air conditioner quite noisy. Staff was very friendly and helpful.Genuine Hotels.com guest review
Very nice hotel, clean and very good service . The surrounding neighborhood was not so great , safe but old, the town seems to be rundown .Genuine Hotels.com guest review
Average accomodations..Clean and convenient...Furniture is a bit shabby-tired...Bedside lamp didn't work...This seems to be a growing problem in many hotels...a quick trun of the switch would be worth the time :)Genuine Hotels.com guest review
It was okay. The plumbing in the shower needed attention, but we managed to take our showers.Genuine Hotels.com guest review
"Close to family"
I would stay there again when I need to. Bed was comfortable,staff was friendly, breakfast was ok. Room was clean and fresh smelling, the nice thing is hotel is 100 % smoke free.Genuine Hotels.com guest review
It was wonderful but we had to ask for more toilet paper and tissues. When supply was low, it wasn't replaced.Genuine Hotels.com guest review
"Great hotel at a good rate. Courteous staff."
Nice little stop before my family ventured over to Cape Cod. Staff was great - brought us an extra rollaway bed and the breakfast bar was really good - and they never let anything run out. I plan to look for Holiday Inn Express wherever I go from now on. Top notch.Genuine Expedia guest review
"Below average hotel near I-195"
There were too many things that were wrong with my stay. The first was that the reading lamp in the room was not working. We complained about it each day for three days, and each day the hotel staff would promise that they would fix it. In the end, they never did and it was a major inconvenience. The hotel staff would clean the room but would not sweep […] the floor in the bathroom. As a result, the bathroom wfloor was dirty. And finally, on the last night, the toilet stopped working. The hotel did not have somebody on hand to fix it, so we had to deal with it the last night. Overall, I would not recommend this hotel to anyone. It is a nice hotel, but they don't seem committed to upholding the Holiday Inn brand. Read moreGenuine Expedia guest review
"Hotel Room Close to Bristol, RI 4th of July Events"
Overall,it was fine, mostly a place just to sleep. We watched the Bristol, RI fireworks that night, got to the hotel around midnight and woke up at 6:00 to get to the Bristol parade. Good value for the money.Genuine Hotels.com guest review
"nice hotel close to bristol"
lovely place, staff, very nice room. great locationGenuine Expedia guest review
"Great place to stay!"
Very pleasant hotel and staff was very accommodating!Genuine Expedia guest review
"Perfect for overnight"
My wife and I did an overnight stay here on our way to meet up with family. The hotel felt like it was in the middle of nowhere, so it was nice and quiet. We didn't explore the area too much, so there may have been plenty of things to do and see, but immediately surrounding the hotel just felt pretty empty, which was actually nice. The hotel was much […] nicer looking inside than we expected. Everything was very clean. The free breakfast was nice and the dining area was spacious. Our room was huge, with a very comfortable bed. We definitely got our money's worth. Read moreGenuine Hotels.com guest review
"Pool was only open until 930"
Room was great. Hospitality was great. I was a little bent that the hotel pool closed at 930. I worked for 12+ hours and could of used the hot tub. Breakfast was pretty good. All in all for the price it was a good deal.Genuine Hotels.com guest review
ONLY A ONE NIGHT STAY -- ENJOYED THE POOL -- ROOM AND BATHROOM VERY CLEAN -- STAFF VERY FRIENDLY AND ACCOMODATING -- NICE QUIET PLACE - CONVIENIENT TO RT 195 - 6 - 24 -- GREAT BREAKFAST -- WOULD RETURNGenuine Expedia guest review
"Great place for the Occasion"
The hotel was clean and conveniently located 5 minutes away from my sisters house. The water pressure in the shower, was awful. However the room was clean, the hotel was clean, the free breakfast was good, and the staff was attentive. Overall it was a very pleasant experience.Genuine Hotels.com guest review
"Close to family I was visiting"
It was good for our multi night stay.Genuine Hotels.com guest review
Very comfortable, staff is nice. Rotting lemons in a water cooler in front foyer very disturbing!Genuine Hotels.com guest review
Great stay. Nice, fresh, large rooms. Breakfast was weak, but that's to be expected at most chains. Worth it though, as the Exec. King room had enough space to do a P90X workout.Genuine Hotels.com guest review
"Best hotl in Swansea"
Nice clean hotel frindly staff. Breakfast is just OK.Genuine Expedia guest review
Excellent experience, pool very nice, breakfast delicious, staff friendly and helpful. Noise from floor above disturbed sleep, and plug could not be supplied for the tub, but other than that a great stay.Genuine Hotels.com guest review
"Not so good stay"
I was suppose to get a one King bed and I got 2 smaller beds.Genuine Expedia guest review
"Clean, quiet, and comfortable!"
Vey clean, comfortable, pleasant staff. Definately will stay again.Genuine Hotels.com guest review
"Convenient to Providence and Newport"
The hotel is clean and new. Great location. Breakfast was very good. Staff was nice and attentive. Only complaint would be the controls of the heat did not work well. Even with the air conditioning on in the middle of winter, our room was hot.Genuine Hotels.com guest review
very satisfied with the Hotel and it's employees. Also the Ethnic Portuguese food in the area. Will highly recommend staying there on my next visit.Genuine Hotels.com guest review
we had fun in the pool, nice breakfast, overall great place to stay!Genuine Hotels.com guest review
Greeted promptly by friendly front desk male.Our room was clean, quiet and comfortable . Great Expedia rate!!!! Will do again!Genuine Expedia guest review
"Holiday Inn always helpful"
I stay at this Holiday Inn Express when I go to visit my daughter in college because the rooms are always clean neat and spacious. I work in a motel myself so I know what to check for and for the price this hotel is worth it and more. My only complaint would be thin walls. The staff is so welcoming and accommodating above and beyond what is needed and […] the complimentary continental breakfast is more than most would serve. I highly recommend this hotel if you are looking for price= accommodation. If you are looking for gloss I suggest somewhere else but for family stay, grab a room here. Read moreGenuine Hotels.com guest review
Room was clean and satisfactory on most counts. Did note the plumbing in the bathtub was not solidly mounted within the wall which worried us a bit, but it all worked fine. As for location, it would be fairly well-situated for visits to Providence, RI, but it wasn't such a great choice for us as we were primarily interested in visiting Newport, Fall […] River and Cape Cod. But, it wasn't a huge problem since the hotel is located so near the interstate off-ramp. Complimentary breakfast was fine. I would recommend this hotel if its location meets your needs. Read moreGenuine Hotels.com guest review
Good breakfast and friendly staff. Only real complaint was with "creaky " floors. Could hear people above and am sure folks below could hear us move around as well.Genuine Hotels.com guest review
Really nice clean friendly place. The breakfast bar was well beyond what we expected. Next trip up we will stay here again.Genuine Hotels.com guest review
"easy access to highway and shopping"
easily able to travel near and far with the location. Room was much larger than expected and clean. Breakfast was different both mornings I was there which was great. And never ending am coffee is always nice. Front desk and house keep staff were wonderful and friendly.Genuine Hotels.com guest review
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