All hotels in Pembroke Pines, Florida, United States of America
1 room, 2 adults
You can collect Welcome Rewards® nights here14651 NW 20th St, Pembroke Pines, FL, 33028, United States of America, ‏‎855-239-9222
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4.3 / 5Excellent

Score breakdown (from 281 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.3
  • Comfort
    4.4
  • Condition
    4.3
  • Neighborhood
    4.2
2.0 / 5Fair
"No sofa with a pull out bed"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    4.0
One of the main reasons we selected this hotel was due to their site stating that the sofa had a pull-out bed. When we arrived we found this not to be the case. When asking the front desk we were told that it was due to it being a fire hazard. It was totally unacceptable. Our 18 year old almost six foot son had to sleep on the very small and uncomfortable sofa.
Genuine Hotels.com guest review
1 night trip Apr 18, 2014
A Traveler
US
4.0 / 5Excellent
"Business Trip"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
the Staff was nice and friendly. The bed was really comfortable!
Genuine Expedia guest review
Other trip Apr 21, 2014
Lela
US
4.0 / 5Excellent
"Nice hotel. Breakfast lady is borderline RUDE!"
  • Cleanliness
    5.0
  • Service
    1.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
We had a good time an the hotel fit perfectly our needs as a family. We stayed because of an event at Nova Southeastern. My only complain and it is a bit one is about the lady that takes care of the breakfast. Extremely impolite and unhelpful. Everything we asked, even minimum things, she made faces and demonstrated she didn't like the request (e.g. a lid for the coffee). One of the mornings we asked for the jug of water to be filled and she told me I could go drink the water in the water fountain! I will not return to the hotel just because of her. Had not idea what was her problem!
Genuine Hotels.com guest review
2 night trip Apr 11, 2014
Ronaldo
US
4.0 / 5Excellent
"Close to ports"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Ideal location to stay without paying through the nose for either Port Everglades or Port of Miami
Genuine Hotels.com guest review
1 night trip Apr 1, 2014
A Traveler
US
4.0 / 5Excellent
"only one thing!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel was nice and clean! There was only one thing we would like to ask the hotel; the temperature of the hot tab!!! We went to the pool area at the evening and the temperature of the hot tab was not high enough. We felt cold when we left from the pool!
Genuine Hotels.com guest review
1 night family trip Apr 5, 2014
A Traveler
US
4.0 / 5Excellent
"clean and quiet"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Staff was very nice and helpful. Room and bathroom was clean, but no soap dish near the bathroom sink, strange. The air conditioner was a bit loud but the rooms were well built because I never heard other TV's, no other peoples voices, no elevator dings, no ice machine chatter.......Got the sleep I needed. Thanks !
Genuine Hotels.com guest review
1 night trip Apr 5, 2014
KF
US
5.0 / 5Outstanding
"In nice suburb of Miami, safe area right off inter"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
very clean, friendly with good free breakfast. Automatic pancake maker made great pancakes at the push of a button!
Genuine Expedia guest review
Other trip Apr 7, 2014
A Traveler
US
5.0 / 5Outstanding
"Business"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The woman at the counter when I checked in was terrific......very friendly and helpful.
Genuine Hotels.com guest review
1 night trip Mar 13, 2014
Business traveler
US
5.0 / 5Outstanding
"Splendid Location For All Needs"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Outstanding facility; all staff (Lennard, Raymar; General Mgr.) were outstanding! We were centrally located to everything we needed (shopping, restaurants, meeting facilities, etc.) Our rooms were extremely comfortable & clean!!!!
Genuine Hotels.com guest review
3 night business trip Mar 12, 2014
Tommy Brown
US
5.0 / 5Outstanding
"Very nice hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The room was great! And the staff and complimentary breakfast were excellent. My only complaint is with expedia. When booking on expedias website, I put in for 2 adults and 4 children..expedia came back with this room listed as 2 queen size beds and a pull out couch..perfect! However, the couch did not pull out and when I went back to check my booking, expedia had booked it for 2 adults only. This was rather disappointing considering I only booked this hotel because it would accommodate my family. Had I known, we would have stayed closer to the cruise ports or beaches instead if being so far out. All in all..The hotel was great and definitely worth the price.
Genuine Expedia guest review
Other trip Mar 16, 2014
bridget
US
5.0 / 5Outstanding
"Vacation travel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Very nice hotel. Friendly desk service, very clean room. Good continental breakfast.
Genuine Hotels.com guest review
2 night trip Mar 2, 2014
Frank and Joan
US
4.0 / 5Excellent
"One night stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We would have liked a late check out but they were over booked. How do you over book a hotel ?
Genuine Expedia guest review
Other trip Feb 23, 2014
A Traveler
US
5.0 / 5Outstanding
"Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Awesome stay, highly recommend! Awesomeeeeeeeeeeeeeeeeeeeeeee
Genuine Expedia guest review
Other trip Feb 21, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice hotel in convenient location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
My stay was excellent for the price. I would return and recommend this hotel to others.
Genuine Expedia guest review
Other trip Feb 21, 2014
Nurse
US
5.0 / 5Outstanding
"Great Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel is one of the best I have stayed in. The room is big enough and clean. Nice breakfast, including a pancake machine. The only thing lacking is a room safe. But it has refr. and microwave.
Genuine Hotels.com guest review
3 night family trip Feb 12, 2014
Javier
US
5.0 / 5Outstanding
"Another Great Holiday Inn Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Had a warm welcome at front desk. Our room was up to the Holiday Inn standard we are accustomed to and the breakfast provided was delicious. We will definitely return.
Genuine Expedia guest review
Other trip Feb 11, 2014
A Traveler
US
5.0 / 5Outstanding
"Easy access between Weston and Miramar"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Location was very convenient for my stay, as I had meetings in both Weston and Miramar, and this the Holiday Inn Express - Pembroke Pines was right in between, and far less expensive than staying 10 minutes away in Miramar.
Genuine Hotels.com guest review
1 night trip Jan 29, 2014
SG
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My guest love everything mainly your mattress . We be coming back again soon .
Genuine Hotels.com guest review
1 night romance trip Jan 26, 2014
A Traveler
US
5.0 / 5Outstanding
"loved it!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
second stay in a Holiday Inn very impressed :) CLEAN yes.. and staff was so friendly, breakfast was good also. I will definitely plan on staying Holiday Inn next year... So many skaters stayed and I believe it was enjoyable for all of them, PAM AM games next year this is where I plan to stay- (:
Genuine Hotels.com guest review
4 night trip Jan 22, 2014
Mary
US
5.0 / 5Outstanding
"Fine place to stay"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
The staff was pleasant and professional and the room was comfortable. A little grossed out by a 2 foot long hair draped over the toilet seat, but otherwise the room was clean.
Genuine Hotels.com guest review
1 night trip Jan 18, 2014
A Traveler
US
4.0 / 5Excellent
"A week stay…."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
proofed consistency in the service, the staff was always attentive. Breakfast was averaged and clean, didn't try none of the amenities. For having a place to shower and sleep was a good hotel.
Genuine Hotels.com guest review
6 night business trip Jan 12, 2014
A Traveler
US
3.0 / 5Good
"Mixed Bag"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
The a/c emitted a high-pitched whine the entire time, making sleep a unique challenge. This coupled by the sudden urge of housekeeping to knock on the door early in the evening made the experience less that satisfactory. The location is good and the room was clean.
Genuine Hotels.com guest review
1 night trip Jan 17, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent hotel, good value."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Needed a hotel for a few days in the fort lauderdale area prior to a cruise vacation. Chose this hotel based on reviews and was very pleased. Room was clean and spacious. Bathtub was deep enough to actually take a bath. Not real close to the beach, but that was not what we were looking for anyway. Convenient to major roads for exploring the area. I'd stay there again.
Genuine Expedia guest review
Other trip Jan 19, 2014
Cynthia
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    2.0
This is the 2nd time I've stayed here - the staff is lovely and the hotel is kept up well. The gym is tiny, but the room is great.
Genuine Hotels.com guest review
1 night business trip Jan 8, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The staff was friendly and rooms were of the quality expected from Holiday Inn Express. It was an A+++ experience.
Genuine Hotels.com guest review
2 night trip Jan 2, 2014
Larry
US
5.0 / 5Outstanding
"holiday trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
excellent
Genuine Hotels.com guest review
1 night family trip Dec 21, 2013
A Traveler
US
5.0 / 5Outstanding
"Great stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Beautiful at Christmas, clean, friendly, safe, FREE breakfast with lots of choices. Freshly made pancakes as well as yogurt, breads, juices, meat, egg, etc. Excellent choice. We stayed 3 nights. Close to Ft. Lauderdale, Miami and SunLife Stadium
Genuine Expedia guest review
Other trip Dec 19, 2013
Patti
US
4.0 / 5Excellent
"Good hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    2.0
This was our second stay in a holiday inn express. they both are very look alike and the breakfast was exactly the same. The hotel is good and good value. The location is a bit boring between a lot of cars and traffic. The beach is 30 min drive. The rooms are specious and well maintained. We had a bit a funny smell in the room, which was a bit annoying.
Genuine Hotels.com guest review
2 night trip Dec 7, 2013
Rino
US
5.0 / 5Outstanding
"Facilities were much better than expected."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Everything about this Hotel and this Hotel Sweet was better than I normally get in other comparably price Hotels. From the TV to the shower to the towels, to the microwave, to the lighting, it was all first class.
Genuine Expedia guest review
Other trip Dec 4, 2013
Roger
US
5.0 / 5Outstanding
"Close to I-75"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
The hotel was clean, staff was friendly, room was big. I forgot my toothbrush and they brought up one for me with toothpaste, free of charge. The free breakfast was good enough. Parking was free, wifi was fast. I definitely would stay here again.
Genuine Hotels.com guest review
2 night trip Nov 15, 2013
R.Seepersad
US
5.0 / 5Outstanding
"Great place to stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Not convenient to Miami airport. Cracker Barrel in walking distance. Great room and great staff.
Genuine Hotels.com guest review
1 night trip Oct 20, 2013
The Tates
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The hotel was very well taken care of and the halls and rooms were very clean. The front desk personnel was very casual when i arrived early at 2AM. Location worked well as we spent much time at Memorial West hospital. The outdoor pool should be heated in the fall.
Genuine Hotels.com guest review
3 night trip Nov 13, 2013
A Traveler
US
4.0 / 5Excellent
"Good Value"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Very good experience.
Genuine Hotels.com guest review
2 night trip Nov 9, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    2.0
Had a great stay. Staff was very helpful and friendly. Loved the room. Didn't turn out to be a great location for my purpose. Didn't feel comfortable walking outside alone at night.
Genuine Hotels.com guest review
5 night trip Nov 4, 2013
A Traveler
US
4.0 / 5Excellent
"Good"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Google
Genuine Expedia guest review
Other trip Nov 13, 2013
M
US
5.0 / 5Outstanding
"good location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
great location…good hotel...
Genuine Hotels.com guest review
1 night trip Nov 4, 2013
jim
US
5.0 / 5Outstanding
"Very nice place to stay."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The hotel was very nice and very clean. Was in town to see my new niece and stayed here due to its location. Had zero issues with anything about the hotel. Room was large and really never had to ask for anything to be corrected. There was no issue with noise either. Nice selection of warm or cold breakfast items which came with the room at no charge. Would stay here again without question.
Genuine Hotels.com guest review
4 night family trip Oct 26, 2013
Scott
US
5.0 / 5Outstanding
"very welcoming"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very comfortable, clean. Felt like I was home. This will be my hotel every time I make a trip out to Pembroke Pines, Florida
Genuine Hotels.com guest review
1 night business trip Oct 23, 2013
Sam
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great choice hotel for stay...rooms are big and clean and service was good. Over all it was a very pleasant stay!
Genuine Hotels.com guest review
2 night business trip Oct 18, 2013
great stay!
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Had problem the air condition , but I was quickly moved to another room. however only complaint is two treadmills and a bike is not a fitness center.
Genuine Hotels.com guest review
4 night trip Oct 16, 2013
Frank
US
1.0 / 5Poor
"Absolutely terrible"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
Terrible service. Had to fight with hotel staff for extra towels or sheets, hen was threatened by staff member when I asked for supervisor. Will never stay or recommend again. No wonder why entire hotel is empty and only had six cars in parking lot
Genuine Hotels.com guest review
2 night trip with friends Oct 18, 2013
A Traveler
US
5.0 / 5Outstanding
"Nice clean and convenient off I75"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great..very clean.which is the most important thing..close to food, gas and mall
Genuine Expedia guest review
Other trip Oct 19, 2013
A Traveler
US
5.0 / 5Outstanding
"Graet location for me"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
this place is excellent. Impecibly clean & great people
Genuine Hotels.com guest review
1 night trip Oct 5, 2013
Doug
US
4.0 / 5Excellent
"Pembroke Pines FL"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
great room. breakfast good - would stay again.
Genuine Hotels.com guest review
5 night business trip Sep 23, 2013
A Traveler
US
4.0 / 5Excellent
"Convenient location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Was looking to stay close to family in Pembroke Pines and chose the Holiday Inn Express based on reviews and ratings. Only spent 2 nights but found it quiet, clean & comfortable. Would stay here again and can recommend it to friends and family.
Genuine Expedia guest review
Other trip Oct 3, 2013
Sadia
US
5.0 / 5Outstanding
"Very clean rooms and comfortable bed,"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
the hotel was convenient to my business but was very clean and comfortable. would stay there again
Genuine Expedia guest review
Other trip Sep 30, 2013
A Traveler
US
5.0 / 5Outstanding
"Convenient location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Comfortable . Will definitely recommend. Wanted something close to Pembroke Mall. Perfect location. Good to have a quick breakfast too.
Genuine Expedia guest review
Other trip Sep 3, 2013
A Traveler
US
5.0 / 5Outstanding
"very nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
great place with a very nice breakfast
Genuine Hotels.com guest review
1 night trip Aug 24, 2013
DB
US
4.0 / 5Excellent
"Nice hotel, wifi/satellite service is a joke"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
I have stayed at this hotel before which is why I chose to stay there again. It is centrally located to shopping, restaurants and interstate access. The rooms are really nice and clean, staff is friendly and responsive to your needs and the amenities are adequate. However, wifi and satellite service is horrible. It was like this the first time I stayed here about 4 years ago so I figured they would have upgraded their equipment by now. I thought WRONG! I wouldn't advise anyone on business travel that needed to use the internet heavily to do their work to stay here simply because of how slow the internet access is. I was on summer vacation and needed to occasionally use the internet and even then it was extremely frustrating for me. The business center they have consists of a small room with 2 computers and a printer and you can only print from one computer. So if someone is on that one, you have to either ask them to switch computers with you or simply wait until they get off it. The free continental breakfast was good but they serve the same thing every day (I didn't mind the pancakes because they were delicious). They have cut back on what they offer from the last time I stayed here. They used to serve bacon and sausage now they only serve sausage which was a bummer. Also, this new thing they are doing with counting your towels seems petty. Be advised if you are missing a towel from your room you will be charged a fee and you have to check out a towel for the pool.
Genuine Expedia guest review
Other trip Aug 1, 2013
Tammy
US
4.0 / 5Excellent
"Nice choice"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Excellente hotel, location is pretty good, near I-75 and Pines Blvd. Breakfast was a surprise, eggs (boiled, and scrambled or omelette), sausage, rolls, pancakes...usually I don´t get this in that hotel category. Room was confortable, clean, bathroom was pretty roomy... Overall, was a good experience....
Genuine Expedia guest review
Other trip Jul 22, 2013
Pablo
US
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