All hotels in Pembroke Pines, Florida, United States of America
1 room, 2 adults
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14651 NW 20th St, Pembroke Pines, FL, 33028, United States of America, ‏‎855-239-9222
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Hotels.com reviewsTripAdvisor reviews
4.2 / 5Excellent

Score breakdown (from 289 reviews)

  • Location
    Great location
  • Pool
    Great pool
  • Food
    Delicious food
  • Cleanliness
    Clean
  • Comfort
    Rather comfortable
  • Breakfast
    Breakfast is average
5.0 / 5Outstanding
"Early breakfast was a appreciated delight."
I usually miss breakfast because I leave the Hotel at 6:15 each morning. Each day on this trip, when I came down to the lobby at 6:15 a.m., breakfast was being served. It was great!
Genuine Expedia guest review
Response by Holiday Inn Express Pembroke Pines-Sheridan Street
Hello Roger, I can't thank you enough for your wonderful compliments! I am happy to know that you have had such a great experience at the hotel. I will be sure to share your compliments with our team! We look towards your next visit. Sincerely,
Other trip Dec 3, 2014
Roger
US
3.0 / 5Good
"loud a/c"
Hotell was ok, but it was hard to sleep because the a/c was so noisy.
Genuine Hotels.com guest review
Response by Holiday Inn Express Pembroke Pines-Sheridan Street
Dear traveller, Thank you for taking the time to share feedback on your recent stay with us. We appreciate your honest input and apologize for the noise issues. This hindered your experience. We will share your concerns with our maintenance team and hope you will return to stay with us the next time you are in the area so we may better demonstrate our commitment to your comfort and satisfaction.
1 night family trip Nov 27, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice Hotel for Business trip"
Im very satisfied with the hotel staff and amenities
Genuine Expedia guest review
Response by Holiday Inn Express Pembroke Pines-Sheridan Street
Dear Traveler, Thank you for choosing Holiday Inn Express Pembroke Pines and sharing your wonderful comments you had about our staff. I will definitely share your feedback with them. Once again thank you and we look forward to seeing you again on your next trip to the area.
Other trip Nov 20, 2014
leo
US
5.0 / 5Outstanding
"Keep up the great wor Holiday Inn great"
Great experience overall. The rooms were nice. I would love to stay again.
Genuine Hotels.com guest review
Response by Holiday Inn Express Pembroke Pines-Sheridan Street
Dear Traveler, We are happy to hear you had a great stay and loved our rooms. I will share your feedback with our team to let them know, they are doing an excellent job. We look forward to seeing you again on your next trip to the area.
1 night trip with friends Nov 12, 2014
A Traveler
US
5.0 / 5Outstanding
"Reasonable and very clean"
It suited our visit to this area, very pleasant housekeeping staff good breakfast
Genuine Hotels.com guest review
Response by Holiday Inn Express Pembroke Pines-Sheridan Street
Dear Judy, Thank you for choosing Holiday Inn Express Pembroke Pines and sharing your great comment you had about our staff. I will definitely share your feedback with them. We have amazing people working for us. Thank you again and we look forward to seeing you again on your next trip to the area.
2 night trip Oct 11, 2014
Judy
US
5.0 / 5Outstanding
"Cinnamon buns!!"
Clean and great cinnamon buns for breakfast! Breakfast staff not too friendly. Great location too!
Genuine Expedia guest review
Response by Holiday Inn Express Pembroke Pines-Sheridan Street
Dear Jen, We are glad to hear you enjoyed our hotel and all of its amenities. Thank you for choosing Holiday Inn Express Pembroke Pines I am sorry for the problems you encountered with our staff. I am glad I was able to take care of the situation. Thank you for the recommendation and we look forward to seeing you again on your next trip to the area.
Other trip Oct 12, 2014
Jen
US
5.0 / 5Outstanding
"Great location.. near major highways."
Good hotel. Clean comforterable. Good breakfast choices.
Genuine Expedia guest review
Response by Holiday Inn Express Pembroke Pines-Sheridan Street
Dear Peaches, Thank you for choosing our hotel while in the area, we are happy to hear you enjoyed it. Looking towards your next visit.
Other trip Aug 31, 2014
peaches
US
1.0 / 5Poor
"Rooms Need Cleaning"
I stayed here in an emergency while having work completed at my home. They were able to give me an early check in, however, the room I was given left much to be desired. It was musty and in need of a deep cleaning. I didn't really expect much as I never stay at Holiday Inn ... and this experience reminded me why.
Genuine Hotels.com guest review
1 night trip Aug 4, 2014
LYS
US
5.0 / 5Outstanding
"Close to all major shopping spots"
We were In town for a family event. It was very Important to be in a nice, safe,clean,comfortable place as we were traveling with an infant, toddler and little girl. Holiday Inn Express met all of our expectations. We arrived In town well before schedule, and we were accidentally booked all over the hotel, but Maria at the front desk took care of it and resolved the Issue quickly. The staff, room,hotel along with a great breakfast far exceeded our expectations and we will be visiting again in the future.
Genuine Hotels.com guest review
2 night trip Aug 1, 2014
Corlis
US
5.0 / 5Outstanding
"Nice hotel"
The hotel was clean. Friendly staff.
Genuine Hotels.com guest review
5 night trip Jul 30, 2014
Alana
US
4.0 / 5Excellent
"Clean."
Rooms and facilities were clean .Had trouble with the door lock and staff was responsive
Genuine Expedia guest review
Other trip Aug 4, 2014
michele
US
5.0 / 5Outstanding
"A night well spent"
I liked the hotel, the convenience of the location and the included breakfast
Genuine Hotels.com guest review
1 night family trip Jul 28, 2014
A Traveler
US
3.0 / 5Good
"Hit and Miss"
Overall the hotel appeared well maintained. We booked through hotels.com and requested a crib in the room. When we arrived it was not in the room; however,the front desk associate quickly retrieved it for us. The room looked clean and the tub, toliet, and and shower curtain was clean. Those areas are very important to me. The rug in the room needed to be steam cleaned. It was dark colored but it was dirty. Everything else was fine. In the morning breakfast was not well stocked. Many things were being rationed. It was 10:03 am and my husband needed creamer. The female gm was in the breakfast area. He asked her for creamer and she said no breakfast is over at 10am! Talk about poor customer service. I work for a very nice hotel in Key West and would never dream of saying anything like that to a customer!!! I go above and beyond for my customers and I don't hold management position. The other front desk associates were male and were very pleasant! I have no complaints about them. Word I stay again? If it was a short trip and if I found a good deal for the room.
Genuine Hotels.com guest review
1 night trip Jul 25, 2014
Christina
US
5.0 / 5Outstanding
"Good hotel"
Good hotel For the price and area. Clean. Good area.
Genuine Hotels.com guest review
1 night business trip Jul 20, 2014
Larry
US
4.0 / 5Excellent
"Pleasant stay"
Overall our stay was very pleasant. The rooms were spacious and clean. The staff was pleasant even though we ran into a snag when they could not locate our reservation. That was quickly resolved once we contact a Hotel.com representative.
Genuine Hotels.com guest review
1 night business trip Jul 7, 2014
Marisol
US
5.0 / 5Outstanding
"Nice hotel"
The Holiday Inn express was excellent. I would definitely stay at your hotel again.
Genuine Hotels.com guest review
1 night business trip Jun 29, 2014
Dale Matthews
US
5.0 / 5Outstanding
"Graduation"
We stayed for two nights with our son before a trip to Universal Studios and returned for another stay of four nights for his graduation. Very happy with the hotel; friendly staff, accommodating front desk (they ensured we were close to our daughter who came for few days under a separate booking and gave us an extended check out time when a flight was cancelled. Decent internet connection, both wired and wireless in all the rooms we used, and a good variety of breakfast items. I was impressed with all the staff but Emily stood out - she manned the breakfast station with a friendly smile and was very attentive in ensuring that food items were replenished regularly and tables cleaned quickly for the next guests and it was busy each time we had breakfast.
Genuine Expedia guest review
Other trip Jun 30, 2014
Keetman
US
5.0 / 5Outstanding
"Much needed vacation spot"
This hotel is great if you want a nice little vacation away from all problems
Genuine Hotels.com guest review
1 night trip Jun 21, 2014
Party girl
US
5.0 / 5Outstanding
I love it!!
Genuine Hotels.com guest review
3 night trip Jun 5, 2014
A Traveler
US
4.0 / 5Excellent
"nice place"
Nice stay, great staff, big clean rooms. Great breakfast. Only glitch, my car being stolen from their parking lot. And the recordings being erased within 24hrs. But very comfortable beds.
Genuine Hotels.com guest review
1 night trip May 26, 2014
keith
US
4.0 / 5Excellent
"good but keep valuables safe"
Great staff, big rooms, very comfortable beds. Only downside, my cat being stolen from their parking lot. And guess what their cameras don't cover the parking lot and then the recordings get erased within 24 hrs. So cops didn't even have time to view the recording. Shanika, Daniel are the greatest people.
Genuine Hotels.com guest review
1 night business trip May 26, 2014
keith
US
5.0 / 5Outstanding
"Hotel was clean had a very nice experience."
Clean hotel friendly staff..breakfast should be available a little longer, at least till 11:30pm. Overall a good experience.I'll be back......:)"
Genuine Expedia guest review
Other trip Jun 3, 2014
A Traveler
US
5.0 / 5Outstanding
"Got impressed"
I got the roomega for my daughter and friends get ready for prom. When we got to the room, we got really impressed of how big, clean and well maintained it is. Front desk employees are amazing and breakfast really good. I will recommend it at any time!
Genuine Hotels.com guest review
1 night trip May 31, 2014
A Traveler
US
4.0 / 5Excellent
OK
Genuine Hotels.com guest review
1 night trip May 28, 2014
A Traveler
US
3.0 / 5Good
"not friendly"
i reserve a 2 bed room when i arrive they only have a king size and that is all they have
Genuine Hotels.com guest review
1 night trip May 17, 2014
lisanest
US
5.0 / 5Outstanding
Everything was very good . Something to improve the breakfast . Maybe more variety of fruit.
Genuine Hotels.com guest review
1 night business trip Apr 11, 2014
Jose gamboa
US
5.0 / 5Outstanding
"good value"
Hotel location is good right off i75 in a quiet area. I was able to check in at 11am and was upgraded to a suite after telling the front desk manager its was my Bday weekend. Again you have to ask, its not automatic. The room was clean and the bed was comfortable. The breakfast buffet was outstanding.
Genuine Hotels.com guest review
1 night business trip May 10, 2014
Max
US
5.0 / 5Outstanding
"Excellent"
Very convenient location close to restaurants, movie theaters and shopping. Comfortable room and very good breakfast. I'll pick the same hotel on all my future trips to the Miami/Fort Lauderdale area.
Genuine Hotels.com guest review
2 night trip May 9, 2014
Iliana
US
2.0 / 5Fair
"No water pressure"
Our only complaint was that there wasn't any water in the morning. Only a trickle of water dripped from both the bathroom sink and shower head in the morning. We called the front desk and they didn't seem too surprised. They said they would reset a pump which should produce better water pressure in about 10 minutes. I had an appointment and couldn't wait much more than 10 minutes to bathe before needing to leave. Eventually, there was enough water but it was still much less than normal water pressure. There was a note in the room that they would gladly refund a portion of the bill for any aspect of our stay that did not fully meet expectations. However, they said they could not at the front desk because we paid through hotels.com and the room was already paid. Otherwise, the facility and breakfast were perfectly acceptable. I'm not sure we'll take another chance at this hotel.
Genuine Hotels.com guest review
1 night trip May 3, 2014
Joe
US
4.0 / 5Excellent
"rt"
Very convenient
Genuine Hotels.com guest review
1 night trip with friends Apr 26, 2014
A Traveler
US
2.0 / 5Fair
"No sofa with a pull out bed"
One of the main reasons we selected this hotel was due to their site stating that the sofa had a pull-out bed. When we arrived we found this not to be the case. When asking the front desk we were told that it was due to it being a fire hazard. It was totally unacceptable. Our 18 year old almost six foot son had to sleep on the very small and uncomfortable sofa.
Genuine Hotels.com guest review
1 night trip Apr 18, 2014
A Traveler
US
4.0 / 5Excellent
"Business Trip"
the Staff was nice and friendly. The bed was really comfortable!
Genuine Expedia guest review
Other trip Apr 21, 2014
Lela
US
4.0 / 5Excellent
"Nice hotel. Breakfast lady is borderline RUDE!"
We had a good time an the hotel fit perfectly our needs as a family. We stayed because of an event at Nova Southeastern. My only complain and it is a bit one is about the lady that takes care of the breakfast. Extremely impolite and unhelpful. Everything we asked, even minimum things, she made faces and demonstrated she didn't like the request (e.g. a lid for the coffee). One of the mornings we asked for the jug of water to be filled and she told me I could go drink the water in the water fountain! I will not return to the hotel just because of her. Had not idea what was her problem!
Genuine Hotels.com guest review
2 night trip Apr 11, 2014
Ronaldo
US
4.0 / 5Excellent
"Close to ports"
Ideal location to stay without paying through the nose for either Port Everglades or Port of Miami
Genuine Hotels.com guest review
1 night trip Apr 1, 2014
A Traveler
US
4.0 / 5Excellent
"only one thing!"
The hotel was nice and clean! There was only one thing we would like to ask the hotel; the temperature of the hot tab!!! We went to the pool area at the evening and the temperature of the hot tab was not high enough. We felt cold when we left from the pool!
Genuine Hotels.com guest review
1 night family trip Apr 5, 2014
A Traveler
US
4.0 / 5Excellent
"clean and quiet"
Staff was very nice and helpful. Room and bathroom was clean, but no soap dish near the bathroom sink, strange. The air conditioner was a bit loud but the rooms were well built because I never heard other TV's, no other peoples voices, no elevator dings, no ice machine chatter.......Got the sleep I needed. Thanks !
Genuine Hotels.com guest review
1 night trip Apr 5, 2014
KF
US
5.0 / 5Outstanding
"In nice suburb of Miami, safe area right off inter"
very clean, friendly with good free breakfast. Automatic pancake maker made great pancakes at the push of a button!
Genuine Expedia guest review
Other trip Apr 7, 2014
A Traveler
US
4.0 / 5Excellent
"It Was A Nice Stay"
It was a good stay, The Breakfast was good, the room was clean and roomy, the staff was very nice. The only thing is the Hotels.com told us the room had a sofa bed and there wasn't, and when we called and asked for a roll away they did not have any. Over all it was a good Hotel! Would stay there again!
Genuine Hotels.com guest review
2 night trip Mar 7, 2014
Kim
US
5.0 / 5Outstanding
"Business"
The woman at the counter when I checked in was terrific......very friendly and helpful.
Genuine Hotels.com guest review
1 night trip Mar 13, 2014
Business traveler
US
5.0 / 5Outstanding
"Splendid Location For All Needs"
Outstanding facility; all staff (Lennard, Raymar; General Mgr.) were outstanding! We were centrally located to everything we needed (shopping, restaurants, meeting facilities, etc.) Our rooms were extremely comfortable & clean!!!!
Genuine Hotels.com guest review
3 night business trip Mar 12, 2014
Tommy Brown
US
5.0 / 5Outstanding
"Very nice hotel!"
The room was great! And the staff and complimentary breakfast were excellent. My only complaint is with expedia. When booking on expedias website, I put in for 2 adults and 4 children..expedia came back with this room listed as 2 queen size beds and a pull out couch..perfect! However, the couch did not pull out and when I went back to check my booking, expedia had booked it for 2 adults only. This was rather disappointing considering I only booked this hotel because it would accommodate my family. Had I known, we would have stayed closer to the cruise ports or beaches instead if being so far out. All in all..The hotel was great and definitely worth the price.
Genuine Expedia guest review
Other trip Mar 16, 2014
bridget
US
5.0 / 5Outstanding
"Vacation travel"
Very nice hotel. Friendly desk service, very clean room. Good continental breakfast.
Genuine Hotels.com guest review
2 night trip Mar 2, 2014
Frank and Joan
US
4.0 / 5Excellent
"One night stay"
We would have liked a late check out but they were over booked. How do you over book a hotel ?
Genuine Expedia guest review
Other trip Feb 23, 2014
A Traveler
US
5.0 / 5Outstanding
"Hotel"
Awesome stay, highly recommend! Awesomeeeeeeeeeeeeeeeeeeeeeee
Genuine Expedia guest review
Other trip Feb 21, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice hotel in convenient location"
My stay was excellent for the price. I would return and recommend this hotel to others.
Genuine Expedia guest review
Other trip Feb 21, 2014
Nurse
US
5.0 / 5Outstanding
"Great Hotel"
This hotel is one of the best I have stayed in. The room is big enough and clean. Nice breakfast, including a pancake machine. The only thing lacking is a room safe. But it has refr. and microwave.
Genuine Hotels.com guest review
3 night family trip Feb 12, 2014
Javier
US
5.0 / 5Outstanding
"Another Great Holiday Inn Hotel"
Had a warm welcome at front desk. Our room was up to the Holiday Inn standard we are accustomed to and the breakfast provided was delicious. We will definitely return.
Genuine Expedia guest review
Other trip Feb 11, 2014
A Traveler
US
5.0 / 5Outstanding
"Easy access between Weston and Miramar"
Location was very convenient for my stay, as I had meetings in both Weston and Miramar, and this the Holiday Inn Express - Pembroke Pines was right in between, and far less expensive than staying 10 minutes away in Miramar.
Genuine Hotels.com guest review
Response by Holiday Inn Express Pembroke Pines-Sheridan Street
Dear SG, Thank you for your comment, we are happy that you loved our location. We looking forward to your stay in the area in the near future.
1 night trip Jan 29, 2014
SG
US
5.0 / 5Outstanding
My guest love everything mainly your mattress . We be coming back again soon .
Genuine Hotels.com guest review
1 night romance trip Jan 26, 2014
A Traveler
US
5.0 / 5Outstanding
"loved it!"
second stay in a Holiday Inn very impressed :) CLEAN yes.. and staff was so friendly, breakfast was good also. I will definitely plan on staying Holiday Inn next year... So many skaters stayed and I believe it was enjoyable for all of them, PAM AM games next year this is where I plan to stay- (:
Genuine Hotels.com guest review
4 night trip Jan 22, 2014
Mary
US
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