Holiday Inn Express Knoxville-Strawberry Plains - Knoxville

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Have stayed at this hotel three times before and dearly loved it BUT this time I was assigned room 214 and the entire room floor vibrated so badly that I got less than three hours sleep even though I was so exhausted from driving the last four an a half hours immeiately before checking in through snow in the mountains of western North Carolina and eastern […] Tennessee I went to bed early (well before 7:30 PM). I had planned to leave about 9:00 AM but by 5:30 AM was so frustrated from the continuous vibrations caused by what seemed to be some kind of monstrous pump or compressor shaking the floor and beds that my wife and I decided to get on the road and hope the next night in North Little Rock, Arkansas would be much better. Cleanliness, beds, service--everything else--was outstanding but vibrations made Handicap Room 214 to be equivalent to a continuous nightmare... Read more

Genuine Hotels.com guest review

I would love to stay there again. Service and room were excellent!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The staff was very pleasant and friendly. The room was immaculate and the bed was one of the most comfortable I've ever slept on, including my own.

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Clean room, Nice pool and gym, Great hotel in safe surroundings. Will use again.

Genuine Hotels.com guest review

We had a wonderful stay - the desk clerks were very friendly and helpful. I recommend this hotel. Good breakfast. I read the other people's reviews to decide to select this hotel and I wasn't disappointed.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Very clean and somewhat new hotel. They were renovating while we were there, but we never saw any workers or heard any construction noise. They apparently were being mindful of the guests. My only complaint would be the free breakfast. Most of the prepared foods seemed to be pre-packaged/cooked and warmed up for the morning.

Genuine Expedia guest review

We stayed here overnight on the way to Atlanta from Columbus. It was a welcome sight after travelling 350 or so miles. After arriving, I saw where it was better than just a place to sleep overnight at a halfway point. The staff were nice. The lobby and rooms were well kept and clean. The free internet and breakfast were awesome, those two really do […] add a lot of value. I can't wait to stay there again on our next trip to Atlanta. Read more

Genuine Expedia guest review

The front desk staff when we checked in we're neither helpful or cheerful. Our room didn't have the AC on when we arrived, so the room was hot, muggy and smelled musty. The A/C controls never held the right temperature it was set for, so the room was either hot or freezing. Breakfast selection was decent, not much fresh fruit available. The hospitality […] room was freezing, which made it hard to enjoy breakfast. Read more

Genuine Expedia guest review

Booked this hotel through Expedia becuase it was pet-friendly and in a convenient location as I was headed down I40 towards the Carolinas. Note: the area is not the greatest. Food options are fast food and cracker barrel. I stayed here twice - once on the way out, and once again a week later on the way home. The first time was nice enough, the second, […] not so much... When I checked in, I provided my credit card to pay the additional $25 pet fee. Checking my online banking later that evening before heading out for dinner, I noticed that I had been charged $125 rather than $25. Problem has yet to be reconciled, despite repeated assurances it would be handled immediately. I am now going to dispute the charges with my bank. Later in the evening I went to brush my teeth, only to find that there was no cold water in the bathroom sink. If you've never brushed your teeth with warm water, don't. Read more

Genuine Expedia guest review

Check in clerk was not helpful with her sarcastic answers to some questions.

Genuine Expedia guest review

We have stayed here at least 2 times...maybe 3 times, when driving from Illinois to North Carolina to visit family. They are pet friendly with a $25 fee. The rooms are comfortable and the free breakfast is a plus. We ate dinner at a local restaurant called Puelo's which was very good compared to most restaurant chains you'll find when on the road. We […] would stay here again. Read more

Genuine Hotels.com guest review

It was a great stay. I even left my jacket in my room when I checked out, and they held it for me until I could come back and get it.

Genuine Expedia guest review

Everything was great! The only inconvience we experienced was, "why does motels have such small trash cans in the rooms". A person who travels with small children and handicapable people has extra items to throw away and we always need to buy garage bags to take care of the extra trash. A medium size can would be so much better and wouldn't be a "eye […] sore". That's the only thing I would consider not great. Read more

Genuine Hotels.com guest review

It was a cold stormy February night but my poodles were sleeping safely in our room while my daughter laughed and played herself silly in the indoor pool. When I finally dragged her out of the pool we grabbed some local fast food and then collapsed in wonderfully soft beds. Waking up refreshed to clear skies and a hot breakfast made hitting the road […] again bearable. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Very clean and roomy and comfortable. The reduced rate was especially appreciated. The restaurant recommendation turned out to be among the finest restaurants ever!!

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We had driven all day and were very pleased to find the hotel extremely clean, front desk efficient, nearby restaurants and a comfortable bed. It was quiet, and the breakfast in the morning had everything from cereal, sweet rolls, oatmeal, bagels, english muffins, sausage, eggs, pancakes, teas and coffee. Juices were also available. Would definitely […] stay here again. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We had a great experience all round, would stay here again abpnd highly recommend to others.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This was a great hotel! We just drove over for an overnight trip to stay the night and then go to the Knoxville Zoo the next day. There wasn't one thing we were displeased about. We got a regular King room, and it was huge! There was so much extra space! We swam in the indoor pool, ate breakfast the next morning. We were very pleased. This would be […] our first choice in a hotel if we ever stay in Knoxville again. Reasonably priced at the time we came! Read more

Genuine Expedia guest review

I am writing because I based my decision to stay on other reviews. I was totally satisfied with the entire hotel. The room was beautiful, clean and comfortable. The staff was excellent. The breakfast was good. Right off the interstate. Nothing bad to say.

Genuine Hotels.com guest review

Not bad...the only bad thing about this place is that even the non-smoking room smelled of smoke. We had our baby with us and the smell was just so strong. We had to switch room and then the second room was better but it still smelled.

Genuine Hotels.com guest review

The hotel was clean and our room was comfortable. The staff was helpful and friendly. The only negative we would say is the pool is VERY small, any more than 10 people in it is pretty close quarters. The surrounding area is pretty good, there are several places to eat and gas stations. Only minutes to downtown and 35 miles to the Smoky mountains. The […] free breakfast was also very nice with a decent selection from freshly made pancakes and biscuits and gravy, veggie omlets, ham to bagels and cold cereal much better than most hotels. Read more

Genuine Hotels.com guest review

This is a great, clean hotel in Knoxville area. Easy to find and not right on interstate so it's relatively quiet. Very impressed and will definately stay here again.

Genuine Expedia guest review

The area around the place is a bit dead, but the spot was convenient for us. The breakfast provided is more varied than just muffins and bagels. The place is clean and the staff is polite.

Genuine Hotels.com guest review

Acceptable

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The shower drain was clogged and the water accumulated in the bottom of the tub while taking a shower which was gross. I informed the front desk the next morning and they said it would be taken care of immediately. Other than that, the hotel and staff were great!

Genuine Hotels.com guest review

Would recommend this hotel to everyone. Had a wonderful experience

Genuine Hotels.com guest review

Everything was great. The staff was very helpful even though I ended up asking for several different things.

Genuine Hotels.com guest review

We were on a long trip to reach my daughter in North Carolina by Christmas Eve. Our room was ready when we arrived (as well as fresh cookies), the staff was very friendly, the hotel and pool (which was clean and warm!) was very nice, as were the comfy beds in our hotel room.

Genuine Expedia guest review

Convenient location. Comfortable & clean.

Genuine Expedia guest review

I was really surprised at how spacious, clean, and nice this hotel was. Even the in-room hotel coffee didn't taste as hotel coffee - it was actually pretty good. I'd definitely stay there again and highly recommend it.

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

everything worked fine. i pre booked with expedia and it was ready when i was. i really enjoyed the breakfast. it was well prepared and the coffee was great. this saved me another stop and possible delay. the room was clean and fresh and everything worked fine. i was able to link up my netbook computer i bought for the trip and keep up with home and […] bills. the staff was very helpful. Read more

Genuine Expedia guest review

as above. Very good

Genuine Expedia guest review

The room that we reserved was a non-smoking room with two queen beds. When we arrived, the only room that they had left was a king bed in a smoking room. That was not going to work. After trying to figure out another option, someone called in and cancelled their reservation which opened up a non-smoking room with a king. We made this work. I'm not sure […] why this wasn't offered to us in the first place, or why they did not reserve our room for us. The room itself was very nice, as was the rest of the hotel. However, there was no parking spots left, so we had to park in the street along the end of the building. Read more

Genuine Hotels.com guest review