"we will return"
Our son is moving ti to the area and is engaged to a local young lady. The staff was very helpful with our inquiries and very pleasant / friendly. Hotel was well kept. We will return and keep this hotel in mind for future wedding guests. Forgot to mention to staff.... the wall beneath the shower is cracked and could cause some water damage in the future. […] Room 206. Thank you Read moreGenuine Hotels.com guest review
"It is not worth the cost"
Great amenities, awesome service representatives, but the hotel lack cleanliness and food. It is time to update the quality of rooms, hallways, and storage for food.Genuine Hotels.com guest review
"We really enjoyed our stay!"
I reserved two rooms and at first they weren't even on the same floor. Shannon took care of that quickly. The pool was so much fun! The free breakfast buffet was nice and the service was great! I would definitely stay here again.Genuine Hotels.com guest review
Excellent service from staff. Excellent restaurant & bar Very clean, roomy hotelGenuine Expedia guest review
"Hotel has some age on it, Breakfast was good"
This hotels has some wear on it though it looks newer from the pictures on the outside. Breakfast was good buffet of scranbled eggs, bacon, sausage, grits, hash browns, gravy, fruit, yogurt, and danish and is complimentary atlthough a tip to your beverage server would be recommended.Genuine Hotels.com guest review
We look forward to staying in this Hotel in the future.Genuine Hotels.com guest review
"Kids to visit....Grandchildren to love on."
Eveyrthing was Exceptional! Will stay here everytime we come to Augusta.Genuine Hotels.com guest review
"Great hotel off of I20"
Great hotel and room, we stayed during the Thanksgiving holiday and were very comfortable. Very friendly staff and good breakfast. Good bang for your buck!Genuine Expedia guest review
"Second stay in less than a week"
The place was understaffed due to the holiday, and the service was still great. great place to stay in the Augusta area.Genuine Hotels.com guest review
"Good place to stay."
Great place. Terrific Breakfast for the price.Genuine Hotels.com guest review
"May be the best hotel option in Augusta"
Overall, a very positive experience. The room fan blocked any highway noise that could have been bothersome and inside the hotel things were very quiet. The breakfast was good with options for a complete hot meal or cooked oatmeal. They even had booths and a set up like a restaurant. The bed was comfortable and the shower was large. I would definitely […] stay here again. Read moreGenuine Hotels.com guest review
We were suppose to stay in a King room and received a room with 2 queen beds. The room was very nice size though. The privacy curtain was torn to shreds and we had to use safety pins to keep it together so we can block out the floodlights outside. The toilet did not flush properly and our room was not cleaned by the staff. The front staff were friendly, […] but not very helpful; they did not explain how to use wireless internet nor about the complimentary breakfast. I will not stay here again. Read moreGenuine Hotels.com guest review
Oddly, they didn't clean our room after the first night, but they did bring more towels upon request. The hotel is brand new and in great condition. The staff at the restaurant in the morning was not as polite as they could have been. The front desk was almost never staffed.Genuine Expedia guest review
"Excellent and Clean Holiday Inn"
Great and Clean and Good welcoming staff at the desk.Genuine Hotels.com guest review
"Large Comfortable Room"
I was impressed with the size of the room. Also everything was neat and clean. Front desk personnel were friendly and professional.Genuine Hotels.com guest review
Great hotel for a great price! Would definitely stay here again!Genuine Hotels.com guest review
"Great Weekend Stay"
Was expecting mediocre and very happy with the very clean rooms, huge bathroom and friendly staff. Wife loved the popcorn in the afternoon. The free internet was a bit on/off.Genuine Expedia guest review
Rooms were nice and clean and the lobby was well kept. There is a full service restaurant which is unusual these days. Would definitely stay againGenuine Hotels.com guest review
I enjoyed the stay very much. Would stay at this location again.Genuine Hotels.com guest review
"Boken Lock on room and Pool not working"
The Hotel was great. The area and staff were amazing. Some of the issues they did try and work out. The lock on our room the light did not work and the cards always needed to be reset. Being that the room was on the 5th floor and always having to goto the lobby each time was a pain. The waether was well over 90 degreesand the pool not working for most […] of the stay was dissapointing. The breakfast menu was very limited and wasn't very cheap. If I wasn't a value customer it would have been cheaper dinning out. I will stay there again as I know they worked out must of the issues. Read moreGenuine Hotels.com guest review
"Convenient but not the best"
Hotel is nice, the pool is not the best (not really clean), convenient to restaurants. The area is also not the best, however, it is right off the highway. Breakfast deal for the room is not worth it because if you miss the breakfast, you basically are wasting your money.Genuine Hotels.com guest review
Hotel is new but the restaurant food is no better than microwave ready meals and the wait staff could be best described as "sad". The front desk however were very helpful. Lots of other choices to eat in the area.Genuine Hotels.com guest review
"Junior National Championship races"
would stay again if in that areaGenuine Hotels.com guest review
Very nice mix up with the room even if it was reserved to a lower level roomGenuine Expedia guest review
"Down the street from Fort Gordon and convenient"
Great hotel with wonderful staff! The restaurant had a delicious breakfast. Everyone there was so friendly and professional. I'll be sure to stay there again when I return to Augusta!Genuine Hotels.com guest review
Very nice hotel. Staff was excellent. Didn't like the size of the room. Though it was kind of small. The whirlpool is tucked into a corner; very closed in.Genuine Expedia guest review
"Good place to stay"
Clean rooms and friendly service. I enjoyed my stay.Genuine Expedia guest review
"a nice pleasant place to stay"
My overall experience was quite pleasant, the staff were very helpful and professional, the room was very clean and well maintained.Genuine Expedia guest review
i called ahead because i was going to be with my grand-daugther and wanted a heated pool for her to play in but the pool was COLD. I called a head and asked about this pool and they said it was heated. ITwas not!!!!!!!!!!!!!!!!!! The hot tub was hot the first night but by the morning it was cold, we complained and they stated a part was broke and it […] would not keep the hot-tub heated. This messed up our whole trip. We were not the only one's upset by this. I will never stay in this hotel again. Read moreGenuine Expedia guest review
"Weekend Get Away in Augusta"
I really enjoyed my stay at the hotel. The room was clean, beds were comfortable. Just wish the breakfast was included. The pool close so early. You can really enjoy it because by the time you check in and come from a long evening out, the pool is close. That's the only thing I don't like.Genuine Hotels.com guest review
"Zeer comfortabel hotel met binnenzwembad"
Het hotel ligt aan de rand van Augusta. De kamers zijn comfortabel en nieuw ingericht. Een leuke service was dat je naast gratis koffie en thee ook gratis popcorn kon pakken in de lobby. Een nadeeltje is dat de temperatuur in het binnenzwembad aardig kan oplopen vanwege de hoge buitentemperaturen. Er is een mogelijkheid om op een terras buiten te zitten. […] Aanrader is om naar het centrum van Augusta te gaan waar een mooie route langs de rivier is aangelegd (zgn. River Walk) Read moreGenuine Hotels.com guest review
Response by Holiday Inn Augusta West I-20 Thank you for the great review. We are glad you were able to enjoy our complimentary coffee and fresh popcorn. We hope your travels bring you our way again.
"Ontbijten zonder thee"
Op zich prima hotel. Alleen vervelend dat er op kamer voor drie personen, maar 1 kingsizebed stond. Op verzoek werd er extra bed bijgezet, waardoor de ruimte in de kamer tamelijk krap werd. Er was uitstekend gratis ontbijt. Koffie, sinaasappelsap en zelfs cola was gratis bij het ontbijt te krijgen. Alleen voor thee moet je een toeslag betalen van $ […] 2 per persoon. Merkwaardig en niet klantvriendelijk. Read moreGenuine Hotels.com guest review
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