Holiday Inn Hotel & Suites N. Scottsdale - Fountain Hills

This guest did not leave a comment.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

A very convenient location and very comfortable hotel! Highly recommended!

Genuine Hotels.com guest review

I just wanted to enjoy a night away from town and enjoy great restuarants and nite out. Hotel is nice and cozy. Walking distance from everything. And a view of the fountain.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Enjoyed our stay. Great on-site restaurant and full-on breakfast. Management staff were all nice. Rooms were nice and clean. Definitely will recomment this hotel. Very close to the Mayo Clinic and the Tallest Fountain!

Genuine Hotels.com guest review

This property is a little hard to find at night, BUT it is worth the trouble. Lobby was very nice, room was clean, quiet and comfortable. Staff was cordial, prompt and efficient. Did not have an opportunity to enjoy the restaurant but will do so on our next visit.

Genuine Hotels.com guest review

Good

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This place was by the best place I have stayed at nice clean and the staff was so friendly. I would stay there again when I am out by the casino....

Genuine Hotels.com guest review

I was very happy with the hotel and the staff.

Genuine Hotels.com guest review

Great place, what a surpise treat, great staff, great room, beautiful area!

Genuine Hotels.com guest review

Had a bad hotel for the first day of our stay. Moved to this hotel on day two of our stay. What a difference. Loved it! Will stay here for our trip next year!

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Great stay in fountain Hills. Manager (Gary) is a great guy and good with the customers.

Genuine Hotels.com guest review

The reception lady was incredibly rude and did not seem to know how to deal with multiple people checking in at the same time. The bath, linens and quiet of the room was excellent. Was very dirty behind the night stand between the two queen size beds. The window in the room was so distorted you could not even see out of it. Needs to be replaced. Why […] stay in beautiful Fountain Hills if you cannot enjoy the views? Read more

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

The stay was excellent but I really loved the neighborhood. Huge park, great restaurants! They need new carpet though. My son's feet were black after walking on it.

Genuine Hotels.com guest review

Restaurant and lounge were outstanding. I had a problem with housekeeping and reported to the two women at the front desk. The issue was unresolved when I returned that evening and then reoccurred the following day.

Genuine Hotels.com guest review

The bed and pillows were very comfortable! Also a very beautiful area :)

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

after we waited for our room to be made up. The maid staff acts like they own the hotel and everything revolves around them. Although this is their busiest week end of the year they were slow(more staff?). The restraunt staff was as slow could only do one thing at a time. eg water glasses then back for coffee and cups. Were not speedy with service but […] liked to chat with seated customers. This was the week end staff, all young women, no experienced staff to guide and direct them visable. Monday staff were older and much better. Read more

Genuine Hotels.com guest review

The hotel was ok, but the room was a outdated with awkward furniture and a bathroom toilet that made a lot of extended noise when flushed. Also, the beds were high and difficult for old people to climb into.

Genuine Hotels.com guest review

My wife and I only stayed one night, but it was 100% improved from two years ago. Would definitely stay there again and I would recommend it to all my friends.

Genuine Hotels.com guest review

Very affordable rate

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Terrible Front Desk service, paper thin walls, construction, rude room service. Overall not worth the price. I will never stay there again and recommend against it to anyone else!

Genuine Hotels.com guest review

Well after a 13 hour drive and very much looking forward to a relaxing dip in the hot tub we learn that the pool and hot tub are closed until the following week. After speaking with at least ten people half of which you cannot understand due to a language barrier we learn that we could switch hotels and have our money refunded and reapplied to another […] venue. After confirming this procedure, yes we kept track of names and confirmation numbers, it was if the two hours spent on the phone trying to make it all happen was for nothing, well alomost. It took another few hours to go through everyting we had gone through the previous night but eventually we got it all straight. The best part was we had to check out of the current hotel before we could get a refund which seemed to baffle the crack front desk staff. After loading the car back up and getting checked out the front desk clerk told us that the pool would be fixed that day. Really? Read more

Genuine Hotels.com guest review

Nice clean hotel/room. The bed was nice. The decor was nice. The staff were excellent. The attached restaurant had good food. There were also many other food places close by. It provided easy access to Phoenix, but yet did not have all of the associated noise associated with a big city.

Genuine Hotels.com guest review

Very nice hotel. The resturant had great breakfasts.

Genuine Hotels.com guest review

Great room. Very clean and spacious. Pillows are way too thick though. Room 248 has a very slow drain in the tub causing it to fill during your shower. Odor in the halls mentioned in other reviews is not that bad.I would definitely stay here again.

Genuine Hotels.com guest review

Super excellent place. Will definetely return. Front desk, customer service was the best.

Genuine Hotels.com guest review

The upkeep of the room was not up to par in that they did not verify that the coffee pot was used to replace with new coffee packs. Also it appeared they were short staffed at the front desk, and had a person staffing by herself with little experience.

Genuine Expedia guest review

This is the second year in a row that we stayed at this hotel. In our opinion the quality has gone downhill and we will most likely not be returning. We stayed over the New Year holiday and was disappointed that our room was not cleaned on New Year's Day because they did not have enough help. The soda machine on our floor was empty and when we requested […] clean towels and tp since no maid service took place that day, when I called the front desk they said we could come downstairs and pick up the needed supplies. Overall, the hotel is now "Average" at best in my opinion and more of a 2 Star rating. Read more

Genuine Expedia guest review

Nice area. Hotel was clean with nice amenities. However, our toilet was not working well, it clogged up It took 2 days before they could come fix it. Bath tub also would clog and not drain well.

Genuine Hotels.com guest review

We enjoyed our stay except for the fact that our hallway smelled horribly of sewer gas and there was trash and dirty dishes sitting outside rooms for days. I complained twice to the front desk before the dishes were cleared away. We were just offered an excuse about the smell one time and shock about it the other. Our room never smelled or we would […] have had to leave. The location was nice, we liked the area, and the hotel was basically good otherwise. Read more

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

The Staff made our stay a Great Experience! The rooms could use a little updating but all in all if was a comfortable room.

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This form won't allow enough characters to tell my whole story, so here is the condensed version: I believe this was our fouth stay here. For the previously visits I would rate it all 4's and 5's. BUT SOMETHING HAS CHANGED! Management has let the place get dirty and run down. Both the desk help and room service are not well-trained. They are understaffed, […] unattentive, and totally don't seemed to care at all. You wouldn't want to walk on the carpet with bare feet. You see the same trash laying around day afer day. They don't maintain ESSENTIAL supplies in the room. I can only hope their personel, particularly management, either get a LOT of training and change of attitude, or get replaced by the next time we visit. My mother lives in Fountain Hills within walking distance, or we would consider Comfort Inn next time. Management would do well to to a walk-through of the place AT LEAST once a day. But would current staff recognize filth when they see it? Read more

Genuine Hotels.com guest review

Very nice place to stay and convenient for our needs. Staff was very nice. We have stayed there before and will stay there again

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Checked in and discovered that the bathroom light was not working. Clerk indicated that the maintenance staff had left for the day and would not be a ble to fix the problem We were told that the hotel was ful and that there were n rooms to switch to. See offered to get us a flashlight for the night. Disappointing to say the least. Then she offered us […] a free breakfast for 2 up to $20. The breakfast was served in their resturant and it was awfull( at least the wafel was. not even hot enough to melt the butter). So yea our visit was disappointing. Read more

Genuine Expedia guest review

Staff at front desk worked with me to get me into a room to clean up for my son's game that had been moved up. Everything worked perfectly thanks to the effort of the staff.

Genuine Expedia guest review

The hotel was in great location. It had a great view, close walking path, close coffee shop, and close resturants.

Genuine Expedia guest review

Hotel is a very good value. lack of a variety if restaurants nearby.

Genuine Expedia guest review

The rates at this hotel are fantastic and one of the main reasons we chose it, because it was out of our way. While the hotel is pretty, they desperately need to steam clean or replace the carpets, as they are very stained! Also, the pillows are the size of postage stamps! Overall though, we enjoyed our stay. Being across the street from the famous […] fountain was a plus. Read more

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review