"Good value no problems"
Have stay here several times. It is close to our daughter's home. Clean, no odd smells, lots of hot water, AC/Heat easy to control and the window can be opened partially. Away from the road so no street noise. Lots of parking. Friendly staff. Pool, free filtered water, free breakfast, standard size room. Close to major roads, restaurants, markets, and […] shopping malls. Lots of families and on this trip there were several high school basketball teams. Noise was not a problem. Pet friendly. A great basic hotel with some nice amenities. Read moreGenuine Hotels.com guest review
Response by Holiday Inn Express & Suites West - Omaha Barney - Thank you so much for the awesome and informational review! We are happy to be your first choice hotel when visiting your daughter and close to everything you need! Next time you are here be sure to stop by our evening reception from 6-8pm with free beer, wine, soda, and snacks!
everything was great however the elevator broke right when I was getting on and it wasn't working rest of evening.... guy at front desk was great thoughGenuine Hotels.com guest review
Response by Holiday Inn Express & Suites West - Omaha Thank you for the 4 star review! We are happy to hear you had a pleasant stay in Omaha (minus the elevator)! We have since corrected the elevator issues and promise to have a functioning elevator on your next visit! Be sure to stop by for free beer, wine, soda, and snacks from 6-8 during your next stay as well.
If traveling with pets great place to stay!!!!!!!!!!Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites West - Omaha Todd - We love our pets at the Holiday Inn Express Omaha West! Make sure next time you and your furry friend stop by for a treat at the front desk :) Hope to see you again soon.
Relaxing and accommodating!Genuine Hotels.com guest review
Love this hotel and great for the money. However please note, on my Hotels.com confirmation, it said that the room is 600 sq. ft. The room is just a little bigger than a standard room and I don't think it comes close to 600 sq. ft. More like 350 - 400 sq ft. The hotel does not say the room size, so this may be an error on the Hotels.com side.Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites West - Omaha Thank you. Only our meeting room is 625 square feet. The Executive suite is closer to the 400 sq feet, like you estimated. Thanks for noting this. I hope you got a chance to come down for our free social from 6-8 pm.
Nice hotel, but too expensiveGenuine Hotels.com guest review
"new years eve"
We had problems getting the heat turned down and I would have appreciated the breakfast staying open a little later on New Year's Day. Otherwise it was great!Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites West - Omaha The heat wouldn't turn down? Thank you for the breakfast tip for New Year's Day. Thank you for spening your first morning of 2014 with us!
"Best hotel for the money"
I travel regularly and stay at hotels costing 3x, what weGenuine Hotels.com guest review
Response by Holiday Inn Express & Suites West - Omaha Thank you THANK YOU! We really appreciatre the time people take to stop and review the hotel. Free cookies at 3:00 pm, free passes to LifeTime Fitness Center, and free beer every night from 6-8 pm!
"Great Hotel to bring your dog with!"
There is lots of space to walk your dog and they even provide the bags to cleanup after them.Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites West - Omaha We really love that we are able to provide a nice clean hotel for pets who like to travel with their people. The hotel is tucked back in this neighborhood so it does provide some space and quiet for the guests and pets. Thank you!
The front desk gentleman was very helpful and provided good local information. Work-out room was well equiped.Genuine Hotels.com guest review
Bed was not real comfy, room was clean and hotel was real busy. Breakfast didn't start till 6:30am so we were gone before we got to experience it.Genuine Hotels.com guest review
Overall, we enjoyed the stay--the room was clean, the location was great! The staff was mostly wonderful! But somehow I wish the manager/owner could do a little better job in details. For example, the breakfast tasted strange and the option was very limited. The staff who prepared the food worked very hard and the dining room was very clean. But those […] food is mostly precooked so it was not staff's problem. My hunch is the owner bought cheap food to save costs. And the pool was too cold, too. In addition, I was not informed that fact that guests in this hotel could have free access to a nearby gym...all these details (at least for me) are the key to separate good and not so good hotels. Read moreGenuine Hotels.com guest review
I enjoyed my stay at the hotel even tho it was for one night, I felt comfortable and the place was clean.Genuine Hotels.com guest review
"Nice spot to stay"
Quality service and great roomsGenuine Hotels.com guest review
Our experience at this hotel was very good , no problems and would use this hotel next time in Omaha.. Very well satisified...Genuine Expedia guest review
"Very Nice Facility & Treated Well!"
In very good shape, managers reception nightly, & they even grilled out one night!Genuine Hotels.com guest review
"Great for handicapped guests"
I had to have an oxygen concentrator - the staff was so helpful in dealing with the extra requirement. They placed us on the ground floor near the breakfast area so that I would not get out of breath going in and out.Genuine Expedia guest review
"Would stay again"
I normally stay at another hotel close-by but there was no availability. The price that included breakfast lured me in for this stay but the customer service won me over & I plan to return. The decor was a little out dated but we loved the atmosphere & the location was extremely convenient.Genuine Hotels.com guest review
Nice hotel... happy all the way around with this hotel, Polite staff, everything looked clean, great breakfast, even had a happy hour. Good restaurants near byGenuine Hotels.com guest review
I booked this room for my elderly mother. She was very comfortable. She had a wonderful rest.My grandchildren took advantage of the pool. A good time was had by all.Genuine Expedia guest review
Good location for business on the west end of Omaha...lots of choices for good restaurants, the hotel was nice, free appetizers and complimentary beer everynight.Genuine Expedia guest review
"Where in the World Was Joe the Plumber?"
The swimming pool steps were covered with brown baby "poop" ! First, we alerted the front desk to the problem. After 4 hours, we returned to the pool and the "poop" was now smeared on to the steps and throughout the pool area. We again alerted the staff. Three (3) days later the poop was still there. We never did take a dip in the 98 degree heat... If […] you do not eat fruit and love "frozen" mini donuts, you will just love the Free Breakfast. Not eating turned out to be a real plus...the toilets throughout the hotel did not work. We left the plunger in the room for the next guest...good luck with that. Read moreGenuine Expedia guest review
"Good for business or personal"
This location is great for business travelers or families.Genuine Expedia guest review
A very clean and fairly modern motel located in a very progressive area of Omaha.Genuine Expedia guest review
"Good Value and Convenient to West Omaha"
Good location to West Omaha - near 180th and Center. Staff was attentive, amenities were as advertised and a good value.Genuine Expedia guest review
"Reasonable rates with great service"
Great perks, clean pool and spa. Will return if need be.Genuine Expedia guest review
"Holiday In West Omah"
As with all Holiday Inns, this one ranks high on the list of places to stay when looking for consistency and reasonable prices.Genuine Expedia guest review
"Best Free Breakfast"
The hotel was quiet and in an area with lots of stores and restaurants. The free breakfast was the best I have had at any hotel.Genuine Expedia guest review
"Nice and comfortable"
The location was near our intended business. The breakfast and happy hours were excellent. The staff was friendly and newness of the hotel made our stay better than expected. Give the holiday inn express Omaha west a try. You will not be dissapointed.Genuine Expedia guest review
"Good hotel, odd breakfast"
The location was great, west of Omaha. Good range of restaurants and shops within a few minutes drive. The rooms are of a fair size and were clean and maintained well. The selection at breakfast I didn't enjoy because it was either loaded with sugar (muffins, sweet cereals) or was of the processed kind. And using paper plates and bowls and plastic cutlery […] which is the first time I've come across that. Breakfast room is small so nowhere to sit when busy. Read moreGenuine Hotels.com guest review
"close to family for the holidays"
This guest did not leave a comment.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"great service, great location,"
04/18/14 HuskerFan1022 NE Nebraska
I wish I could give this property 5 stars but I can't, and only because I don't like the beds. They aren't firm enough for my liking,. It is almost like crawling into a box, the mattress sides are so hard, and then the mattress itself is just not that firm. Otherwise, what a great place. Great service, the front desk people are top notch! And just down the street from Upstream for great beer and food!
03/15/14 tchelle1111 Neligh, Nebraska
We have stayed at this location every time we visit Omaha. It is centrally located to shopping, hospital, and doctors offices. We can get a medical rate when we have to stay overnight for doctors appointments. The staff and rates are friendly and affordable with anything we have found while searching.
"good stay while in omaha"
02/19/14 stbunco Tucson, Arizona
Had to stay a week at this property. Has very good gym and indoor pool area, but I only used the gym. The rooms are nice and the wifi is pretty fast. The hotel severed breakfast and had a managers reception every evening with food and drinks. Will stay at this location if visiting omaha again. Stayed July 2012, traveled on business
"great staff and service"
01/24/14 amy s Wellington, Kansas
During my business stay, this hotel was and still is the best. They have friendly staff that were extremely helpful with all my needs. Friendliest service I have seen in a long time. The house keeping staff were great and very efficient. I am definitely planning my stays here with any future trips to Omaha Nebraska and surrounding areas!!
"Pet Friendly...People Frindly too"
12/30/13 flynh3 McCook, Nebraska
Took my dogs, the stay was over the Christmas holiday. Staff at the desk went out of their way to make us feel welcomed. Checked my bill to make sure it was correct, after reading the other reviews...all good there. Housekeeping staff did a great job and the room was always clean and made up daily. Nice quiet location. I'd recommend this if you are travelling with dogs and in the Omaha area. Twin Peaks is across the street. For me, that's a plus.
"Charged 4 times for 2 rooms!"
12/03/13 Paul Jamie M Omaha, Nebraska
Funny how a previous review mentioned they were double charged. We had two room the first part of October 2013 and paid cash for them at check out. It was a SURPRISE to us a day later when the rooms were also charged to our credit card. The manager handled the problem days later but the staff that answered the call and talked to me first was a waste of space. Would think twice before staying there again. Couldve stayed at Great Wolf Lodge for 4 days based on how many times this hotel charged us.
12/02/13 rebecca k North Platte, Nebraska
We stayed here for 2 nights while my husband was in town for Army Drill. Liked that there was a military discount. The room was really clean and nice, nice big towels which I loved because most hotels have tiny towels! We missed the free reception, but a few army buddies that stayed there also got to go and said that it was pretty nice. We did have a small problem, after checking our bank account we saw that we had been charged twice for our stay, but we called and problem was fixed and 10 days later the money was back in our account. Also the people above us were very loud but thats not the hotels fault! The main reason I was writing this review though is because I saw that the manager had been replying back so I was wondering what kind of water dispenser it was on the 1st floor by ice machine?? Probably a stranger question but it was great water and I want one! Thanks!
"Very clean, great staff"
11/15/13 DNAnelli Broomfield, Colorado
My husband and I stayed here while on a road trip. TJ helped us check in and he gave us recommendations for dinner. Our room was upgraded to a King Suite (Room 214), it was great! The room has a large jacuzzi tub, we weren't there long enough to enjoy it but it is a nice touch. Very comfortable bed and everything was clean and above standard for most HIEx. Unfortunately, we missed the "happy hour," the breakfast is what you expect at all the HIEx hotels. I would recommend this hotel.
11/14/13 FABIOMTB MONZA
Been one night on business trip clean room standard holiday inn Good they were serving beer and cheese in the evening Breakfast was not very big but worth the money Good for business travelers staff was kind not too much to do around hotel but few restaurant around
"Thanks Again Omaha West"
11/08/13 Dave L Waukee, IA
A return stay for us, but the first time bringing the rest of the extended family as we had a funeral to attend. Really, really appreciated Cheri's help with getting our rooms booked in advance. She was also there the day we came in. We were the last one's in and the rest of the family commented on how nice she was and how easy check in was.The last thing we wanted anyone to worry about were accommodations, and by having the family stay here we knew no one would. It was great to see Tasha and the rest of the staff again and we'll see you next time we're in town. If you need a place to stay in Omaha and you haven't stayed here. You should give it a try. The hotel itself is nice, but it's the people that work there who truly make it great.
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