All hotels in Omaha, Nebraska, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here17677 Wright St, Omaha, NE, 68130, United States of America, ‏‎855-239-9222
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
4.5 / 5Excellent

Score breakdown (from 47 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.5
  • Comfort
    4.4
  • Condition
    4.4
  • Neighborhood
    4.6
4.0 / 5Excellent
"Business trip."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
184.00 was too much for this type of room.
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Omaha West
You happened to be in Omaha during the College World Series of Baseball event. Rates do increase during city wide sell-out events. We keep our rates in the reasonable range because the hotels closer to the fields are between $400 and $500. We do serve free beer, wine, pop, and snacks every night of the week, free hot breakfast, free parking, and the LifeTime Fitness Center is free to all of our hotel guests. I hope you will be able to return to enjoy our newly remodeled hotel this winter.
2 night business trip Jun 13, 2015
Trevor
US
4.0 / 5Excellent
"Family Reunion"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Coffee maker had a used coffee filter in it,received a new coffee maker right away.
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Omaha West
We have found the team who forgot to change your coffee filter and did some retraining. I am happy you were taken care of right away! Thank you for the review Please come again this winter to see our newly remodeled hotel.
3 night family trip Jun 8, 2015
Michael
US
3.0 / 5Good
"dirty elevator and flat pillows"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
The railing in the elevator had something all over it that I was hoping it was just chocolate but I'm not sure about that. But either way it was there when we got there and it was still there when we was leaving. Even though the pillow cases said soft and firm, all the pillows in the room was very small and flat.
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Omaha West
Please come back and use our brand new pillow collection!
1 night family trip Apr 25, 2015
Orcena
US
5.0 / 5Outstanding
"Best stay of our trip!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very nice rooms, extremely clean and comfortable. The breakfast was excellent with plenty of good tasting high quality healthy food choices. The staff were helpful and pleasant. So glad we stayed here
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Omaha West
This is fantastic. Thank you so very much for the awesome review. We will be completely remodeled this winter. Hope to see you soon.
1 night family trip Apr 22, 2015
Mary
US
4.0 / 5Excellent
"Great location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel and staff are wonderful. The girl at the check-in desk on Friday the 13th, and Sat. The 14th was an absolute doll! She made us feel VERY welcome! The breakfast was superb! Our only complaint would be the noise. We could hear all of our neighbors around us and kids were running down the halls late at night which made it very hard to keep our dog from barking. Regardless, we will still plan to stay there every time we go back home to Omaha to see or family.
Genuine Expedia guest review
Response by Holiday Inn Express & Suites Omaha West
Thank you for coming again! I let Tiffani know she did a great job that weekend. I apologize for the noise. When a sports team is at a hotel it is quite a challenge. We try to separate them from other guests so both can be comfortable. Please, ALWAYS call the front desk ,at any hotel ,when you have noise issues. Call EVERYTIME until the issue stops. We need to know where it is coming from so we can try to track it down. It becomes a cat and mouse game at times, but the cat usually wins if we are notified. :) We really appreciate your comments and hope to see you soon. Free beer, wine, pop, and snacks every night from 6-8 pm!
Other trip Mar 17, 2015
Mary
US
5.0 / 5Outstanding
"Great pet friendly hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This is a great hotel! So clean, beds great and lots of space! Close to restaurants,and lots of green space for the dogs! Would definitely stay here next year!
Genuine Expedia guest review
Response by Holiday Inn Express & Suites Omaha West
Thank you for the nice review. We have a large area all around the hotel for the dogs to run. We keep the doggie bags full and are available on the building in the front . We appreciate the time you took to review the hotel. We hope to see you soon!
Other trip Mar 9, 2015
debbie
US
5.0 / 5Outstanding
"Great family hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great location. Close to many dining and shopping options.
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Omaha West
Thank you for mentioning the shopping and dining nearby the Omaha West Holiday Inn Express Hotel and Suites. We are 2.5 miles from the Village Pointe Mall and we offer a Shopping Package to this mall. It includes a $100 gift card to any of their stores, the Funny Bone Comedy Club, the movie theater, and all Village Pointe restaurants. Please call the hotel for information. The Oakview Mall is 3.5 miles away and the Gretna Outlet Mall is a short 10 minute drive. Thank you again for taking the time to review our location. We hope to see you soon.
1 night family trip Jan 23, 2015
frank
US
5.0 / 5Outstanding
"great amenities!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We loved the free wine and appetizers they had going on when we arrived at 6pm. Also thought the breakfast was fantastic! I would definitely stay here again!!
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Omaha West
Our free beer, wine, pop, and snacks are served every night of the week from 6-8 pm. The guests enjoy the convenience of grabbing a snack and a drink and socializing in the dining area. Breakfast is 6:30- (;30 am daily and also complimentary. I hope you were able to try out our automatic pancake machine. Thank you for the review! Tasha Kelly General Manager
1 night romance trip Jan 2, 2015
Matt
US
4.0 / 5Excellent
"Close to lots of dining options."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Front desk staff smoking out front sort of struck me as unprofessional. Not likely the first impression the hotel is going for. But this small complaint is the only negative for me. Room was comfortable and clean, staff was friendly, and the free Natty Light every night was a nice reason for guests to come down and share some comraderie. Overall, I had a nice stay and will be back again. Don't miss Oscar's wings if you stay in this area.
Genuine Expedia guest review
Other trip Oct 26, 2014
A Traveler
US
4.0 / 5Excellent
"Very nice"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Stayed during a wedding weekend--very friendly staff. Hotel well maintained
Genuine Hotels.com guest review
1 night family trip Oct 17, 2014
Debra
US
5.0 / 5Outstanding
"Excellent location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This is one of the best hotels we have stayed at. The location is close to many businesses and restaurants, but also is remote enough to provide a quiet and restful place to stay.
Genuine Expedia guest review
Response by Holiday Inn Express & Suites Omaha West
We appreciate you taking the time to review the hotel. It is nice that we are set back enough off West Center Road that it blocks noise. Good point! Thank you for staying with us and we do hope to see you again.
Other trip Sep 7, 2014
LA
US
1.0 / 5Poor
"Run away"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Charged me for nights not stayed.. ridiculous.. Have filed a dispute with my Credit Card company
Genuine Expedia guest review
Response by Holiday Inn Express & Suites Omaha West
When a guest books a non-refundable rate, you may go back to Expedia and request they refund your money, but the hotels do not refund non-refundable rates. I apologize for this inconvenience.
Other trip Jul 11, 2014
Manoj
US
4.0 / 5Excellent
"Great Night's Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Although it was a little ways off of I-80 where we were traveling, the price was worth it and we enjoyed our stay. The staff was friendly and helpful, the pool was nice, and the breakfast was pretty good too.
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Omaha West
We are 6 miles off I-80 coming in from the east. There is a shortcut from the hotel to I- 80 west as well. I am happy you enjoyed the stay. Lifetime Fitness is free of charge and they have an outdoor pool with slides! The hotel has an indoor pool as well. Thank you for reviewing us.
1 night trip Jun 22, 2014
A Traveler
US
5.0 / 5Outstanding
"Perfect Respite!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This is a great place to stay! It was a humid and hot Omaha but not in the hotel with near perfect cool comfort it was a welcome respite to our long journey ( 7+ hours). The beds were exceptionally comfortable and had an overlay mattress pad that was like nothing I have slept on in a hotel before. Wow! The staff was courteous and was expecting our arrival. The breakfast buffet selection was awesome and provided something for everyone. The coffee was really good! I will return again without hesitation!
Genuine Expedia guest review
Response by Holiday Inn Express & Suites Omaha West
What a great review fro future guest information. Thank you. Our beds were brand new in June, 2014.
Other trip May 27, 2014
Sue
US
4.0 / 5Excellent
"very nice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Our stay was very nice. Very friendly and helpful. Very clean.
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Omaha West
Thank you for the review. We hope to see you back soon. The Omaha zoo is a fantastic get away. We serve free beer and wine from 6-8 pm!
1 night trip May 1, 2014
jesse
US
5.0 / 5Outstanding
"Good value no problems"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Have stay here several times. It is close to our daughter's home. Clean, no odd smells, lots of hot water, AC/Heat easy to control and the window can be opened partially. Away from the road so no street noise. Lots of parking. Friendly staff. Pool, free filtered water, free breakfast, standard size room. Close to major roads, restaurants, markets, and shopping malls. Lots of families and on this trip there were several high school basketball teams. Noise was not a problem. Pet friendly. A great basic hotel with some nice amenities.
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Omaha West
Barney - Thank you so much for the awesome and informational review! We are happy to be your first choice hotel when visiting your daughter and close to everything you need! Next time you are here be sure to stop by our evening reception from 6-8pm with free beer, wine, soda, and snacks!
1 night trip Mar 22, 2014
barney
US
5.0 / 5Outstanding
"Nice hotel with a nice staff."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Wonderful facility for the price. Clean and as promised. The staff was very friendly and nice. The breakfast was good and the happy hour with free wine, beer and appetizers rocked!!!!
Genuine Expedia guest review
Response by Holiday Inn Express & Suites Omaha West
So happy to hear you had a great stay with us! We will have new breakfast items on our menu this Spring as well. Some of the new items will include oatmeal, turkey sausage, and greek yogurt! We hope our Holiday Inn Express Omaha West hotel is your first choice next time you visit Omaha!
Other trip Mar 26, 2014
Creighton Visit
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
everything was great however the elevator broke right when I was getting on and it wasn't working rest of evening.... guy at front desk was great though
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Omaha West
Thank you for the 4 star review! We are happy to hear you had a pleasant stay in Omaha (minus the elevator)! We have since corrected the elevator issues and promise to have a functioning elevator on your next visit! Be sure to stop by for free beer, wine, soda, and snacks from 6-8 during your next stay as well.
1 night business trip Mar 10, 2014
sharp
US
5.0 / 5Outstanding
"Pet friendly"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
If traveling with pets great place to stay!!!!!!!!!!
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Omaha West
Todd - We love our pets at the Holiday Inn Express Omaha West! Make sure next time you and your furry friend stop by for a treat at the front desk :) Hope to see you again soon.
1 night trip Mar 9, 2014
Todd
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Relaxing and accommodating!
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Omaha West
Relaxing is definitely the goal! I hope you were able to enjoy the free reception from 6-8 pm.
1 night trip Feb 15, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Value"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Love this hotel and great for the money. However please note, on my Hotels.com confirmation, it said that the room is 600 sq. ft. The room is just a little bigger than a standard room and I don't think it comes close to 600 sq. ft. More like 350 - 400 sq ft. The hotel does not say the room size, so this may be an error on the Hotels.com side.
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Omaha West
Thank you. Only our meeting room is 625 square feet. The Executive suite is closer to the 400 sq feet, like you estimated. Thanks for noting this. I hope you got a chance to come down for our free social from 6-8 pm.
7 night family trip Dec 24, 2013
Barney
US
4.0 / 5Excellent
"Steep price"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Nice hotel, but too expensive
Genuine Hotels.com guest review
1 night family trip Dec 31, 2013
Melissa
US
5.0 / 5Outstanding
"new years eve"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had problems getting the heat turned down and I would have appreciated the breakfast staying open a little later on New Year's Day. Otherwise it was great!
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Omaha West
The heat wouldn't turn down? Thank you for the breakfast tip for New Year's Day. Thank you for spening your first morning of 2014 with us!
1 night trip Dec 31, 2013
Jill
US
5.0 / 5Outstanding
"Best hotel for the money"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I travel regularly and stay at hotels costing 3x, what we
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Omaha West
Thank you THANK YOU! We really appreciatre the time people take to stop and review the hotel. Free cookies at 3:00 pm, free passes to LifeTime Fitness Center, and free beer every night from 6-8 pm!
5 night family trip Dec 24, 2013
A Traveler
US
5.0 / 5Outstanding
"Great Hotel to bring your dog with!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
There is lots of space to walk your dog and they even provide the bags to cleanup after them.
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Omaha West
We really love that we are able to provide a nice clean hotel for pets who like to travel with their people. The hotel is tucked back in this neighborhood so it does provide some space and quiet for the guests and pets. Thank you!
1 night trip with friends Dec 21, 2013
A Traveler
US
5.0 / 5Outstanding
"great staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
The front desk gentleman was very helpful and provided good local information. Work-out room was well equiped.
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Omaha West
Thanks. Our fitness center is open 24/7. You also have free access to a 5 star fitness club several blocks from the hotel. It is free of charge and they offer an outdoor pool too.
1 night trip Nov 20, 2013
Tom
US
4.0 / 5Excellent
"Good location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
Bed was not real comfy, room was clean and hotel was real busy. Breakfast didn't start till 6:30am so we were gone before we got to experience it.
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Omaha West
All beds in the entire hotel are now brand new as of June, 2014. If you ever have to leave before breakfast starts, please feel free to ask for a to-go tray. We are ready and waiting to help. Thanks for the review. We hope to see you again soon.
1 night trip Oct 28, 2013
James
US
4.0 / 5Excellent
"Mixed feeling!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Overall, we enjoyed the stay--the room was clean, the location was great! The staff was mostly wonderful! But somehow I wish the manager/owner could do a little better job in details. For example, the breakfast tasted strange and the option was very limited. The staff who prepared the food worked very hard and the dining room was very clean. But those food is mostly precooked so it was not staff's problem. My hunch is the owner bought cheap food to save costs. And the pool was too cold, too. In addition, I was not informed that fact that guests in this hotel could have free access to a nearby gym...all these details (at least for me) are the key to separate good and not so good hotels.
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Omaha West
Oh my, I apologize you didn't love our breakfast. Our scores are really high for breakfast. Every Holiday Inn Express in the USA will serve the same items, with only a handful of differences. We use the same vendors as most of the other Holiday Inn Express hotels as well. They are national food supply chains we all use. The pool is kept at 82 degrees. I try to bump it up in the winter months. Yes, LifeTime Fitness is free to all of our guests. I apologize this was mentioned at your check-in. Thanks for staying and I hope we get another opportunity to make you happy. We have new lemon and apple muffins, delicious oatmeal, and always the famous cinnamon rolls!
1 night trip Oct 16, 2013
From South Dakota
US
4.0 / 5Excellent
"Very Nice!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
I enjoyed my stay at the hotel even tho it was for one night, I felt comfortable and the place was clean.
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Omaha West
Thank you and we hope to see you again soon.
1 night business trip Aug 30, 2013
A Traveler
US
5.0 / 5Outstanding
"Nice spot to stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Quality service and great rooms
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Omaha West
It has been some time, but we thank you and hope you were able to enjoy our free reception ever night.
1 night romance trip Jul 20, 2013
A Traveler
US
5.0 / 5Outstanding
"Great time"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Our experience at this hotel was very good , no problems and would use this hotel next time in Omaha.. Very well satisified...
Genuine Expedia guest review
Response by Holiday Inn Express & Suites Omaha West
We are upgrading the entire hotel and hope to see you soon!
Other trip Jun 11, 2013
A Traveler
US
5.0 / 5Outstanding
"Very Nice Facility & Treated Well!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
In very good shape, managers reception nightly, & they even grilled out one night!
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Omaha West
Thank you for your review. The hotel will be updated this winter and we are excited for the new look.
4 night business trip May 6, 2013
Mark R
US
5.0 / 5Outstanding
"Great for handicapped guests"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I had to have an oxygen concentrator - the staff was so helpful in dealing with the extra requirement. They placed us on the ground floor near the breakfast area so that I would not get out of breath going in and out.
Genuine Expedia guest review
Response by Holiday Inn Express & Suites Omaha West
We love to help. Hope all is well with you for a future stay.
Other trip Apr 27, 2013
Rose
US
4.0 / 5Excellent
"Would stay again"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
I normally stay at another hotel close-by but there was no availability. The price that included breakfast lured me in for this stay but the customer service won me over & I plan to return. The decor was a little out dated but we loved the atmosphere & the location was extremely convenient.
Genuine Hotels.com guest review
1 night family trip Mar 2, 2013
Stephanie
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Nice hotel... happy all the way around with this hotel, Polite staff, everything looked clean, great breakfast, even had a happy hour. Good restaurants near by
Genuine Hotels.com guest review
1 night trip Jan 19, 2013
A Traveler
US
5.0 / 5Outstanding
"Great Hotel."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
I booked this room for my elderly mother. She was very comfortable. She had a wonderful rest.My grandchildren took advantage of the pool. A good time was had by all.
Genuine Expedia guest review
Other trip Jan 1, 2013
Grandma
US
5.0 / 5Outstanding
"Business"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Good location for business on the west end of Omaha...lots of choices for good restaurants, the hotel was nice, free appetizers and complimentary beer everynight.
Genuine Expedia guest review
Other trip Dec 3, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Good hotel, odd breakfast"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The location was great, west of Omaha. Good range of restaurants and shops within a few minutes drive. The rooms are of a fair size and were clean and maintained well. The selection at breakfast I didn't enjoy because it was either loaded with sugar (muffins, sweet cereals) or was of the processed kind. And using paper plates and bowls and plastic cutlery which is the first time I've come across that. Breakfast room is small so nowhere to sit when busy.
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Omaha West
All Holiday Inn Express hotels use paper supplies for their breakfasts. I apologize that you were not happy about this. Thank you for your stay. We are currently upgrading the hotel for a fresh new look. We hope to see you again. Free beer, pop, wine, and snacks every night 6-8 pm.
14 night business trip Oct 5, 2013
A Traveler
GB
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Omaha West
Thank you for the 5 star review!
1 night family trip May 10, 2015
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Omaha West
Thank you for the 5 star review!
1 night trip Mar 13, 2015
Rhonda
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Omaha West
It appears your visit was almost perfect. Please come again so we can try for that 5th star. Free LifeTime Fitness Club passes to all guests, free hot breakfast daily and free beer,wine, pop, and snacks nightly from 6-8 pm. Tasha Kelly General Manager
2 night trip with friends Jan 9, 2015
Robert
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Omaha West
Thank you for the 5 stars!
1 night family trip Nov 8, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Omaha West
Thank you for staying with us.
1 night family trip Oct 16, 2014
A Traveler
US
5.0 / 5Outstanding
"close to family for the holidays"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Genuine Expedia guest review
Response by Holiday Inn Express & Suites Omaha West
Being close to family is always important! We are located in west Omaha in the suburbs. I hope you enjoyed our indoor pool and free hot breakfast every day.
Other trip Dec 2, 2013
Aunt Mel
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
Response by Holiday Inn Express & Suites Omaha West
Free beer, wine, pop, and snacks nightly from 6-8 pm
1 night trip May 28, 2013
Todd
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
3 night business trip Mar 11, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night business trip Sep 12, 2012
A Traveler
US

TripAdvisor reviews for Holiday Inn Express & Suites Omaha West

Overall rating:Based on 183 traveler reviews

Most recent traveler reviews:

Overall Rating
"Good place to stay!"
06/20/15 keloe Oklahoma City, Oklahoma
Stayed during CWS while high school aged son was playing baseball. Very nice hotel. Staff was very friendly. Complimentary breakfast was nice. Price was a little pricey that i was surprised our towels had holes in them 😨 would stay here again. Close to a lot of eateries. One negative no T-Mobile service in hotel
Overall Rating
"They went above and beyond"
06/18/15 Amy W Saint Louis, Missouri
I needed a hotel at the last minute and called the Holiday Inn Express on my way into town. I spoke with Tasha and told her about my "trip from hell" that had barely gotten underway. She commiserated with me, we had a nice chat, and I booked a room. Upon check in, I was presented with a gift bag. Tasha had put together a bag with a bottle of wine, some wonderful chocolates and a nice note. In it, she told me she hoped my trip got better and wished me a happy birthday (my birthday was the next day). Tasha went above and beyond to make sure I had a nice stay. When I checked out the next day, I finally met this kind woman and she immediately gave me a big hug. Tasha proved to me that kindness still exists in this world and turned my "trip from hell" into a wonderfully memorable one.
Overall Rating
"Place to stay"
05/21/15 RGK59
We were passing through Omaha and stayed here. Glad we did. Greeted by friendly energetic Tyler. Perfect clean room with very comfortable bed. Excellent breakfast. Very friendly staff. Located near multiple restaurants. We chose Panara and it was perfect. Definately would choose this hotel again.
Overall Rating
"Nice hotel in a nice area"
05/17/15 k71157 Kansas City, Missouri
Nice hotel.... comfortable/clean. In a nice area with lots of big chain stores and restaurants. A little pricey, but comfortable. You have to drive about 30 minutes to get to the zoo, but it is close to Le Volitare French restuarant (geat food).
Overall Rating
"Great choice in Omaha"
05/10/15 ma103of1 Columbus, Nebraska
Recently stayed at this Holiday Inn Express Omaha West. They care about customer service. I was impressed with the morning breakfast. There is a wide selection of food that is quickly replenished. Would also like to thank Hans for his kindness in keeping plates picked up and making customers feel welcome in the morning. Several people staff the breakfast area. Impressive customer service. Fresh fruit was available the whole time during our stay. I would recommend this hotel over others in the Omaha area.
Overall Rating
"Excellent Customer Service!"
04/29/15 Traceyannelove Waukee, Iowa
The service experience we received was top notch from the point of making my reservation up until we checked out. Tasha re-sent my confirmation several times until the formatting was readable and Tiffani checked us in very efficiently and even provided a small treat for our 2 children. The room was nice, an executive king Suite that included everything we needed as well as a crib in the room and ready to go, as requested. I would have preferred a door to separate the 2 sleeping areas but the room was nicely sized and everything was in working order. It was only a one night visit and we checked in late so they allowed us a late checkout so the kids were able to swim prior to our departure without having to rush around afterwards. Due to the fantastic customer service we will definitely be returning for future trips!!
Overall Rating
"My favorite hotel"
04/17/15 Br1snb
I travel a lot for work and always have an exceptional experience at this location. Staff is ALL top notch and makes a real effort to get to know you. There are a lot of extras at this location such as week night free appetizers, beer, and wine. Warm cookies in the afternoon that are TOO good. Great warm breakfasts. Extremely clean. This Omaha location isn't the closest to my business but I only stay at this location because of all the above and the area it's in with many good restaurants. So glad I found them! Thank you Wright Street Holiday Inn Express! You guys/gals are the best!! -Sara
Overall Rating
"stayed for youth hockey tournament"
04/16/15 bbvonb Kansas City, Missouri
Great! Had snacks and drinks in the evening. Great for our group Cuz we hang out all together at the hotel for the kids and parents to try and relax between games. Friendly. The suites were spacey for all the gear. Very willing to work with our group.
Overall Rating
"Clean, stylish hotel in nice area"
03/29/15 craftybikerchick Madison, Wisconsin, United States
We stopped here for the night while heading east from Colorado. I chose this hotel based on reviews and it's location. It was a good decision. The staff was pleasant both when taking my reservation on the phone and during checkin. I believe the hotel has been recently remodeled as everything seemed fresh and modern. We had a double room which featured 2 queen beds. This is so nice compared to many hotels that offer 2 doubles. There was an evening social hour with beer, wine and snacks. We did not attend this but it seemed a nice gesture. The morning breakfast was good but typical of other Holiday Inn Express locations. The hotel is situation near many stores and dining options. We had several places to choose from when selecting dinner. I am giving this hotel 5 stars based on comparing it to other similar cost hotels.
Overall Rating
"Standard Hotel Fare"
03/28/15 Danny Z Brisbane, Australia
We stayed in a two-room suite, and the whole experience was pretty good. The shower left a bit to be desired. I didn't take a shower, but my wife did and she said that the pressure could have been better. The room had a spa, but unfortunately we never had a chance to use it. Additionally, I'm a guy that likes some white noise when I sleep, and I usually employ the room's fan setting on the air conditioner, but this wasn't to be. There was only hot and cold settings, dictated by a thermostat. My son enjoyed the pool. Everything was clean. I'm kind of a green eater, so naturally, I wasn't impressed with the offering at breakfast, but most people probably would be. Danishes, sweets, etc.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews