"Basic hotel but value for money"
Staff friendly and helpfully we had no problems with hotel,have stayed here many timesGenuine Expedia guest review
We asked for rooms on the same floor and was given joining rooms, how perfect!! Excellant service!Genuine Hotels.com guest review
"Ticks many boxes"
Nice hotel in convenient location to many various coastal towns. Good breakfast, room clean and tidy with modern decor. Good selection of recent films available to buy in room, but beware as the streaming is a bit tempremental.Genuine Expedia guest review
Best beds we've had in a hotel for years. Reception staff were mostly friendly, although one was a bit put out by being asked for a wifi token. Room was very comfortable, not too hot. Breakfast was basic but of good quality. They struggled to keep the breakfast supplies full when the restaurant was only about 75% full, meant having to wait for several […] minutes for some food. However, as we were not in a hurry it didn't bother us. We would stay here again Read moreGenuine Hotels.com guest review
"Sticking with holiday Inns"
All Good little village down the road had great Indian restaurants and Fish and Chips ShopGenuine Hotels.com guest review
"Reasonable budget hotel."
Easy to find hotel within easy reach of Margate, Ramsgate and other Thanet towns. The hotel doesn't' look much from the outside, but inside is much better. It also has a bar. The included breakfast was OK with the staff refilling before trays emptied. Friendly staff. Overall perfectly adequate.Genuine Hotels.com guest review
"Pleasant hotel like any Holiday Inn"
Accessible twin room had good access for wheelchairs, the wet room was ideal.Genuine Expedia guest review
Very good The toilets need some bleach under the rim and in the bowl starting to get black, I am very particular about toilets.Genuine Expedia guest review
"Good faciities but bad ventilation"
Good value as we booked a few weeks ahead, easy access, easy parking, very pleasant staff and reception/restaurant area. Beds and facilities were good BUT I would not be keen to return as our first room was on the lower ground floor (basement) and smelt damp & musty ... we asked to be moved which was no trouble - the second room was on the 2nd floor […] but this area was pervaded by the smell of old smoke (no smoking hotel?!!). Unfortunately, the corridors and bedrooms just seemed to smell stale & musty I guess because of poor ventilation. On the good side, my husband enjoyed the inclusive breakfast :) Read moreGenuine Expedia guest review
"Handy not dandy"
Hotel's faded Fifties exterior does not encourage confidence. Inside things are a little brighter, a little more modern, a little more Holiday Inn. This cheery contemporary greeting fades as soon as you get in the elevator and exit onto a dreary corridor of rooms. Our room was clean and comfortable enough but, oh dear, the impression is of kipping down […] in a second-hand furniture store. The shower room, too, looked like it last had a makeover in 1980. Overall one leaves thinking the location is convenient. Full stop. Read moreGenuine Expedia guest review
"Rooms very comfy"
Breakfast not great, toaster not working, no ketchup,Genuine Hotels.com guest review
"inside hotel very nice but outside needs updating"
grateGenuine Hotels.com guest review
"everything we expected"
Just what we expected, clean friendly and quiet.Good location and good food.Genuine Hotels.com guest review
"Very helpful staff"
We had problems with both the rooms we booked but the staff sorted this for us, so although it was a disappointing start, once settled everything was fine.Genuine Hotels.com guest review
Having children with us, we loved the 'magic' chain you could put on the bedroom door. The free ice machine in the lobby was a nice touch, and the scrambled eggs at breakfast were cooked to perfection. While they didn't do a evening meal there is a very nice restaurant next door, and a McDonald's with children's play park opposite. We would definitely […] come again. Read moreGenuine Hotels.com guest review
"Good value and clean."
The hotel is clean and modern. Staff were very helpful. Breakfast was super. We have been there a few times now and have not been disappointed.Genuine Expedia guest review
I enjoyed everything, nice environment, very welcomingGenuine Expedia guest review
Excellent airport hotelGenuine Hotels.com guest review
Cigarette smell in room - not comfortableGenuine Hotels.com guest review
"Looks can be deceiving"
Online reviews and pictures were very deceiving. I found that the rooms were dreadful, damp and pretty smelly, but after is Zoot I felt like I was on holiday so you better thank the growers.Genuine Expedia guest review
"every thing about it was good"
very enjoyable the breakfast had so much choice rooms spotlessGenuine Hotels.com guest review
a very nice surprise, very clean and looked after hotel, would stay again. well done to the staff,Genuine Hotels.com guest review
Around the back of the hotel is a gravel pathway, during the night we had a peeping Tom who shouted through our window, we called reception!Genuine Hotels.com guest review
"Adequate for overnight stay"
Great value for a two night stay, but overall, disappointed with the bog standard facilities on offer. Wifi was available for an extra charge, which meant 3G signal was minimal to non-existent. Breakfast was unorganised and a full English consisted of sausage, scrambled eggs and baked beans. Little to no interaction with the receptionist staff. Our […] room was adequate for our needs although a little tight with two children in tow. Read moreGenuine Hotels.com guest review
"great and quiet hotel"
it was very good. nice service needs wireless connections to the rooms if possible. need quiet and not noisy.Genuine Expedia guest review
20/07/13-21/07/13. We can't fault our stay at Holiday Inn Express at all. It's clean, modern design inside. We had a very comfy sleep. It's quet, can't hear noise from outside at all. There is a lift if you need one. It's nice choice for breakfast( hot or Continental). There are a lot of parking spaces. The check in and check out was easy and without […] problems! We would recommend hotel and would stay again. Read moreGenuine Hotels.com guest review
Location excellent for exploring, the exterior belies the lovely spacious reception area and bar. The room was lovely and comfortable. The included breakfast was great and the quality was good. Definitely use this hotel again as we often visit family in the area. We have stayed in other hotels nearby and been disappointed so this is a great find.Genuine Hotels.com guest review
"will not be back"
Check in ok . room bit smelly but ok room.Very noisy . Poor breakfasts dry sausages . No eggs . Beans funny taste. Room not made up after return at about three thirty. They said they had been busy making up other rooms . . After getting towels and had shower and lie down went out for another three hours . Bedroom still not made up. . . Could not be […] bothered with further confrontation. Terrible nights sleep . Staff could not be bothered in my opinion. Breakfast next day was still poor quality rubbish. Will not be back. When checking out i mentioned my room had not been made up. The receptionist said that it was ok as it was in the book ??? . Why should that make everything ok? Read moreGenuine Hotels.com guest review
"A bit misled"
We were attending a Summer Ball close by so as the hotel advertised a shower/bath we booked this hotel. Unfortunately we were misled and no rooms in the hotel have baths! The hotel also looks very shabby on the outside so we checked out within 30mins of arrival and went somewhere else. Feel let down and a shame the the room info wasn't more accura […] te Read moreGenuine Hotels.com guest review
Could do with a bit of refurbishment, car park and surrounding areas overgrown and untidy. Check in process was smooth and friendly, room was a little tired looking, stained carpets and furniture, missing light bulbs and tatty curtains. Overall, could be better.Genuine Hotels.com guest review
"Isle of Thanet"
Basic but clean and modern. Staff very helpful. Well located for Manston airport, margate and RamsgateGenuine Expedia guest review
Great stay but breakfast was only average as all the bacon had run out when we arrived @09.25. Very clean room and ideal for airport.Genuine Hotels.com guest review
excellent hotel for the priceGenuine Hotels.com guest review
"It is what it is"
This hotel is really a motel. It served all our needs as a simple overnight stop. Clean modern and efficient. A delightful bonus was the unexpected breakfast buffet including in the price which was more than adequate. Fresh crispy bread and croissants.Genuine Hotels.com guest review
"Not so pretty on the outside"
After a very hard days work, I drove to the hotel. On arrival the outside and location looked disappointing, however inside was clean fresh and well kept. Room was good, bed was comfy. Local food was greatGenuine Hotels.com guest review
"Shabby exterior - better on the inside"
Poor welcome - given a room in the basement that was clearly made up for three people - not two - with the extra bed out and extra towels. On arrival at the hotel outside is in desperate need of an upgrade both the landscaping and circular building area - room was clean enough but the bed was extremely soft with roll together. Breakfast did not pass […] muster with a confusing layout and sad dead plants on the tables and the bare minimum provided and incinerated pastries. However if you are just passing through it is bearable. Read moreGenuine Hotels.com guest review
"Lovely room - especially liked the bathroom"
We were very pleased with our room. Well thought through, clean, quiet with a brilliantly designed bathroom. Reception staff were polite and helpful, even recommending that we try to get to breakfast a little earlier than we had planned as the hotel was full & they were expecting it to be very busy later on. Very helpful in providing number for great […] taxi company. Read moreGenuine Hotels.com guest review
"Perfect overnight stop before Ferry"
just what you need before an early morning Ferry to France.Genuine Hotels.com guest review
"Holiday Inn Express - why stay anywhere esle!"
We 'discovered' Holiday Inns Express some time ago and now would not stay anywhere esle. Always exactly what we expect from a clean, reliable hotel with excellent staff.Genuine Hotels.com guest review
"Business only or off to the coast"
Ok. Bland but comfortable bed for the night . Big coach parties when I was there. Bland but filling breakfast. Fair for the price.Genuine Expedia guest review
Hotel was lovely rooms spotless and shower wonderful. Room over looked a field so very quiet considering we where on a busy road we didn't hear a thing. Staff very friendly and helpful at check in, bar and breakfast. Breakfast was complimentary which we didn't expect so that was a bonus and there was free parking as well. The price for our room couldn't […] have been beaten either as we looked on line around the area first before booking. We have no hesitation in recommending this hotel to anyone. We will be staying again the next time we are in the area. Read moreGenuine Hotels.com guest review
"not worth the stay"
Smoking allowed in some rooms. Even in non smoking rooms it still reeked of cigarettes.Genuine Expedia guest review
"Good hotel stay, clean but....."
Very happy with Hotel, but had to ask for hot dishes at breakfast to be replenished several times before it was done. Staff need to monitor this more carefully. Those up very early get to the buffet and leave little for others if not checked....not a difficult thing to do! Shouldn't need to ask....twice!Genuine Hotels.com guest review
Nice hotel for stop over,decent staff,clean tidy room only thing not great was hot breakfast which was scrambled eggs,sausage and beans only ,i'd stay again though if in areaGenuine Hotels.com guest review
had a lovely stay over the bank holiday weekend staff really helpful room very comfortable would stay agai.Genuine Expedia guest review
"Very good value hotel"
Spent one night there with our 3 month old baby. Staff was very helpful, advised us of facilities to heat up milk etc (but we did not require/use). Room quite basic. No actual wardrobe, just some shelves and a hanging rail but was fine for 1 night. Good breakfast buffet which was refilled regularly. Only thing which was annoying was that our room was […] in the basement and we could not get network on our phones at all. Overall very good value for room rate. Read moreGenuine Expedia guest review
"Good, clean, budget accommodation."
Good, clean, budget accommodation. Ideally situated for Kent International Airport and for functions at Quex Park. Great breakfast. Overall good value for money.Genuine Expedia guest review
Overnight stay before heading off to Dover. Real value for money if booked well in advance, very clean rooms and surrounding area. Quiet rooms and a good nights sleep was had. Simple light breakfast was sufficient. Would stay again and highly recommendedGenuine Hotels.com guest review
"Would stay here again."
Brilliant value for money, we stayed because we were attending a wedding nearby, could not fault it at all. Breakfast offered everything you could want from fruit, cereal, eggs beans sausage, toast, yogurt and croissants. Rooms were spacious with nice large powerful shower. Looks a little shabby when you drive up but the internal decor etc more than […] made up for it. Read moreGenuine Expedia guest review
Good hotelGenuine Hotels.com guest review
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