"nice hotel central to a lot of attractions in Kent"
the only bad experience was that Expedia gave me incorrect information on broad band charges so we left our computer at home only to find out that there was free Wifi at the hotelGenuine Expedia guest review
"Great overnight stay before calais"
Staff were more than helpful, especially as we arrived at 1am! Good clean rooms. Very good complimentary breakfast. Great place to stop if getting a ferry to CalaisGenuine Hotels.com guest review
Stayed for 4 days for Easter break. Comfortable stay, breakfast wasn't brilliant but not bad either, ample car parking spaces, no traffic congestion as it's well isolated still nearby to tourist attractions. Visited Deal castle, Walmer castle, Dover castle, Wingham wildlife park and Down house (Charles Darwin home)..!Genuine Hotels.com guest review
everywhere around hotel and room were signs stating free wifi. when we checked in were told that did not apply to us as we had booked through hotels.com and not through holiday inn express! however we were then given codes as a 'special favour'. also could not have bar tab as we had not booked direct! Hotel in good location for exploring kent coast […] and offered great inclusive breakfast which was constantly topped up. table table restaurant and mcdonalds opposite and lots of choice in minster village. room very clean although bed little soft for our preference. overall great stay at great hotels.com price. Read moreGenuine Hotels.com guest review
"Good clean hotel."
staff very helpful, we asked for bedding for sofa bed as my nephew decided he wanted to sleep in his own bed. We were going to make the bed up but lady who brought the bedding insisted on making the bed. Staff were very good some boys were playing football in corridor at 10pm and they were straight there asking them to be quiet.Genuine Expedia guest review
The beds were comfy but the ladies in the next room were talking loudly in the corridor at 4,30 am.Genuine Hotels.com guest review
"Last minute long weekend break"
Its been many years since we stayed in the holiday inn hotels, used travelodge and premier inn, well done to the staff at this hotel.Genuine Expedia guest review
"nice clean room"
lovely stay. good location everything clean and good quality. helpful, friendly staffGenuine Expedia guest review
"No wifi but still good value"
Overall very good. Nice clean comfortable room. Breakfast was basic but good.only problem was there was no wifi connection in our room, we could get it in the corridor. When I told reception staff they told me that we must have wifi as their system would inform them if it was down in any area of the hotel. No one checked or dealt with the issue.Genuine Hotels.com guest review
"Easy place to find and comfortable"
The hotel is some way from Ramsgate and has no restaurant service in the evening but the nearby Table Table does decent enough meals for the family.Genuine Hotels.com guest review
OKGenuine Hotels.com guest review
"Lovely place to relax. :)"
Nice and relaxing night away from the kids. Lovely simplistic, spacious rooms and everything you need close to hand. Lovely breakfast and very convenient location. Highly recommended. :)Genuine Hotels.com guest review
"Nice hotel with excellent facilities."
Although the kettle in our room did not work - no cup of tea in the morning!! this was not too much of a problem because the breakfast was excellent. Very friendly receptionist who made us feel very welcome - including our dog who stayed with us.Genuine Expedia guest review
"Good overall stay"
Everything was fine expect the bed.The base was old and too soft.The mattress was very lumpy, but found this to be 5 years old and should have been replaced much earlier.Genuine Hotels.com guest review
"Convenient hotel, where we needed to be."
Staff pleasant. We stayed 3 nights and breakfast became a little boring, no bacon or tomatoes or hash browns and waited a long time for sausages and when they arrived there was none left, must have had many people waiting. Cereal selection was good, orange juice for 1 day was very watered down. Perhaps a rotation on fruit, not everyone likes grapefruit. […] Ambience good. Bedrooms were clean and tidy, mattress was too soft. This has been a problem before, if this is the same in all Express, maybe I will try somewhere else next time. For a budget hotel overall good, staff nice and cleanliness good. Did leave a silver ring in the room and it was not found in lost property. It was only sentimentally valuable, but that's more important to me than value. Read moreGenuine Expedia guest review
We stayed at the Holiday Inn Express for one week. The staff were very friendly and very. very helpful. They did all they could to make our stay as comfortable as possible and we would definitely stay there again. Highly recommended. Thanks to all the staff at the Holiday Inn you were brilliant...Genuine Expedia guest review
I paid £56 for a double room for one night - which is a high price for a budget hotel when you consider it's competing against days inn and premier inn. The service I recieved on check in was lack luster. Very miserable older reception team leader. Young receptionist who couldn't smile even if you showed her how. I had to ask her where the room was […] as she just handed me a key and says there you go. The room, on first impressions, was ok, however, once in we noticed spillage stains on the carpet from a coffee or such like, which hadn't been cleaned, and splat marks up the wall. The bed was far too soft and very uncomfortable. The pillows too weren't very comfortable. Both my partner and I woke with a bad back and neck. I was woken through the night by other guests shouting doors, and we could hear conversations of the guests next door as if we were in the same room. The best thing about this hotel was the breakfast - but I wouldn't say it was good enough to write home about. The hot breakfast was Very dry an limited choice. The pastries were good and cereal choice was also good. Overall I'm very disappointed that I spent £56. It's not worth that much and I would recommend £30. The exterior of the hotel is very tired looking and looks like it is in need of some care and attention, and a lick of paint. Had it not have been for the fact that we were staying because we were attending a funeral, I would have found the time to ask for a refund. Staff very miserable and barely seen. Read moreGenuine Hotels.com guest review
"Very good value for money"
Booking in was easy and staff friendly and efficient. Room was very clean with nice bathroom. Beds were comfortable and temperature of room just right. Tea/coffee making facilities fine but could have done with a few more milk pots! We enjoyed a very good breakfast in pleasant surroundings. Staff were very efficient. A pleasant one night stay.Genuine Expedia guest review
I was totally satisfied with my stay. There was a warm greeting, the room was comfortable and quiet and the whole hotel was spotless. Breakfast was perfectly adequate with warm mini-croissants and danish pastries. Some cooked food was also available - all free on my visit. I would certainly use this hotel again.Genuine Hotels.com guest review
"Good for a 2 star"
Wasn't expecting much. So was satisfied with what I gotGenuine Hotels.com guest review
"Good for the Dover ferry"
Stayed here the night before catching ferry from Dover to Calais. Got a great rate of £39 inc breakfast and only 15 minute drive to the port. Would stay here again next time.Genuine Expedia guest review
"Very close to family members we were due to visit"
The staff of this hotel were a credit to your company and the room, despite it's location on a busy road junction was quiet throughout the night. It is close to a very pleasant pub restaurant.Genuine Hotels.com guest review
excellent hotel, very clean and the staff very friendly and helpful. We stayed here due to a family birthday party. The staff even ordered a local taxi company for us. Breakfast was good too serving some of the best sausages I have ever tasted. I would deffo stay here again.Genuine Hotels.com guest review
Holiday inn was great. Very clean and spacious rooms. We wanted to eat in Ramsgate which was a short taxi ride at a good price. RecommendedGenuine Hotels.com guest review
"Very good value for money"
We stayed for one night before crossing over to France - the room was perfectly adequate and good value for money - however the room was cold and no matter how we tried we could not get the heating above 17 degrees - also the water in the shower was no more than tepid so we were a bit cold the whole time we were there. The breakfast was free so could […] not complain about it - there was enough choice - sausages, scrambled eggs, beans, toast, cereals, yoghurts and fruit and help-yourself coffee etc. so very good Shame we could not get an evening meal - but plenty of options in the vicinity. Read moreGenuine Expedia guest review
"Basic hotel but value for money"
Staff friendly and helpfully we had no problems with hotel,have stayed here many timesGenuine Expedia guest review
We asked for rooms on the same floor and was given joining rooms, how perfect!! Excellant service!Genuine Hotels.com guest review
"Ticks many boxes"
Nice hotel in convenient location to many various coastal towns. Good breakfast, room clean and tidy with modern decor. Good selection of recent films available to buy in room, but beware as the streaming is a bit tempremental.Genuine Expedia guest review
Best beds we've had in a hotel for years. Reception staff were mostly friendly, although one was a bit put out by being asked for a wifi token. Room was very comfortable, not too hot. Breakfast was basic but of good quality. They struggled to keep the breakfast supplies full when the restaurant was only about 75% full, meant having to wait for several […] minutes for some food. However, as we were not in a hurry it didn't bother us. We would stay here again Read moreGenuine Hotels.com guest review
"Sticking with holiday Inns"
All Good little village down the road had great Indian restaurants and Fish and Chips ShopGenuine Hotels.com guest review
"Reasonable budget hotel."
Easy to find hotel within easy reach of Margate, Ramsgate and other Thanet towns. The hotel doesn't' look much from the outside, but inside is much better. It also has a bar. The included breakfast was OK with the staff refilling before trays emptied. Friendly staff. Overall perfectly adequate.Genuine Hotels.com guest review
"Pleasant hotel like any Holiday Inn"
Accessible twin room had good access for wheelchairs, the wet room was ideal.Genuine Expedia guest review
Very good The toilets need some bleach under the rim and in the bowl starting to get black, I am very particular about toilets.Genuine Expedia guest review
"Good faciities but bad ventilation"
Good value as we booked a few weeks ahead, easy access, easy parking, very pleasant staff and reception/restaurant area. Beds and facilities were good BUT I would not be keen to return as our first room was on the lower ground floor (basement) and smelt damp & musty ... we asked to be moved which was no trouble - the second room was on the 2nd floor […] but this area was pervaded by the smell of old smoke (no smoking hotel?!!). Unfortunately, the corridors and bedrooms just seemed to smell stale & musty I guess because of poor ventilation. On the good side, my husband enjoyed the inclusive breakfast :) Read moreGenuine Expedia guest review
"Handy not dandy"
Hotel's faded Fifties exterior does not encourage confidence. Inside things are a little brighter, a little more modern, a little more Holiday Inn. This cheery contemporary greeting fades as soon as you get in the elevator and exit onto a dreary corridor of rooms. Our room was clean and comfortable enough but, oh dear, the impression is of kipping down […] in a second-hand furniture store. The shower room, too, looked like it last had a makeover in 1980. Overall one leaves thinking the location is convenient. Full stop. Read moreGenuine Expedia guest review
"Rooms very comfy"
Breakfast not great, toaster not working, no ketchup,Genuine Hotels.com guest review
"inside hotel very nice but outside needs updating"
grateGenuine Hotels.com guest review
"everything we expected"
Just what we expected, clean friendly and quiet.Good location and good food.Genuine Hotels.com guest review
"Very helpful staff"
We had problems with both the rooms we booked but the staff sorted this for us, so although it was a disappointing start, once settled everything was fine.Genuine Hotels.com guest review
Having children with us, we loved the 'magic' chain you could put on the bedroom door. The free ice machine in the lobby was a nice touch, and the scrambled eggs at breakfast were cooked to perfection. While they didn't do a evening meal there is a very nice restaurant next door, and a McDonald's with children's play park opposite. We would definitely […] come again. Read moreGenuine Hotels.com guest review
"Good value and clean."
The hotel is clean and modern. Staff were very helpful. Breakfast was super. We have been there a few times now and have not been disappointed.Genuine Expedia guest review
I enjoyed everything, nice environment, very welcomingGenuine Expedia guest review
Excellent airport hotelGenuine Hotels.com guest review
Cigarette smell in room - not comfortableGenuine Hotels.com guest review
"Looks can be deceiving"
Online reviews and pictures were very deceiving. I found that the rooms were dreadful, damp and pretty smelly, but after is Zoot I felt like I was on holiday so you better thank the growers.Genuine Expedia guest review
"every thing about it was good"
very enjoyable the breakfast had so much choice rooms spotlessGenuine Hotels.com guest review
a very nice surprise, very clean and looked after hotel, would stay again. well done to the staff,Genuine Hotels.com guest review
Around the back of the hotel is a gravel pathway, during the night we had a peeping Tom who shouted through our window, we called reception!Genuine Hotels.com guest review
"Adequate for overnight stay"
Great value for a two night stay, but overall, disappointed with the bog standard facilities on offer. Wifi was available for an extra charge, which meant 3G signal was minimal to non-existent. Breakfast was unorganised and a full English consisted of sausage, scrambled eggs and baked beans. Little to no interaction with the receptionist staff. Our […] room was adequate for our needs although a little tight with two children in tow. Read moreGenuine Hotels.com guest review
"great and quiet hotel"
it was very good. nice service needs wireless connections to the rooms if possible. need quiet and not noisy.Genuine Expedia guest review
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