"5 star resort"
Great service and very polite staffGenuine Hotels.com guest review
"pepper mill date night"
the room was clean and ready when we arrived. check in was fast and professional. ice machine close by. everything we needed was available. nice parking garage with second level enclosed sky walkGenuine Hotels.com guest review
"Hotels to stay"
Nice hotel!Genuine Hotels.com guest review
"Tuscany Tower is beautiful"
The Tuscany Tower is the only way to go if you want true luxury. The rooms are large and they have beautiful bathrooms with a whirlpool tub with enough room for two.Genuine Hotels.com guest review
"Will never stay here"
The entire hotel smelled like cigarettesGenuine Hotels.com guest review
"my blissful four days"
I stayed three nights at this beautiful hotel. The overall service of this place is amazing, and I would highly recommend the peppermill to anyone. There is a lot to do within the hotel and because of the location there is a lot to do in the surrounding area, too.Genuine Hotels.com guest review
Great rooms!awesome paintings on the walls! We stayed with a 4 yr old at a king suite at the Tuscany tower.loved the soaking tub in the room- just what one needs after a day out in the snow! We were able to get to Mt. Rose in less than one hour (with snow chains) and to Squaw valley in a little more than an hour. My 4yr old enjoyed the arcade there […] too. So we had fun as a family after snow play and lessons at the ski resorts. Other than the hotel there are a few decent (not great) eat outs on Virginia Street itself.will return when visiting Tahoe next time. Read moreGenuine Hotels.com guest review
"the long walk."
I would have given 5 stars but, the smoke detector in our room was hanging off. the couple next to us decided to argue n slam doors that was fun, not! We were in the north wing, I'm disabled, in lots of pain. It was a long walk just to get in our room and longer to go out to the casino to eat.Genuine Hotels.com guest review
Other than the casino being so smoky it was fine.Genuine Hotels.com guest review
Overall it was a very pleasant experience and definitely plan to return again to this hotel. Very well kept, fast friendly service and room was perfect!Genuine Hotels.com guest review
Amazing hotel, good restaurants, awesome night club, great service, fast room service, and nice rooms. Planning another visit soon!!Genuine Hotels.com guest review
"An average establishment"
Stayed in the North Wing and paid the same price as the Tuscany Wing. Customer Service was awesome. Just wish i could say the same for the hotel.Genuine Hotels.com guest review
"Decent for Reno on the fence if I would book again"
Went to Reno for couples weekend @ Santa Run..overall hotel was a decent stay. It is always an adjustment dealing with huge amounts of casino smoke. Even though we were suppose to be on Non smoking floor it smelled heavily of smoke in hallway and in room. King Suite room was spacious but needed maintenance lots of evidence that furnishings were dated. […] Had a rooming issue and one person in our party was inadvertently checked out of their room on second day due to separate day reservations. Would not have been a big deal except housekeeping/room inspectors did not do a good job of checking the room and "lost" our person's luggage since they did not check the closet (where luggage had been kept)and checked off the room as ready to occupy. It took almost two hours to figure out that the bags were still in the original room-Big inconvenience.. our party was given a suite "upgrade" and waived resort fee but I feel like that was the least that the hotel could have done. Better communication at the front desk could have prevented this entire situation. Read moreGenuine Hotels.com guest review
Enjoyed the Island Buffet ($16) and the pool and hot tub!Genuine Hotels.com guest review
"I will return"
This hotel is fabulous and the Spa is even better. I will return for personal travel.Genuine Hotels.com guest review
"this place sucked!"
We were put into a room on a floor that didn't even exist. Room 2047 It took almost an hour to even find the room. It would have been helpful if the front desk could have given better instructions to begin with. We will never stay here again.Genuine Hotels.com guest review
"Tuscan Suite was Sweet!!"
15th floor had great view, room was very nice. I used the kiosk to check in. There are hidden charges that the hotel puts on your card, check to be sure and know that the Hotels.com price is not the end of it. Otherwise great stay.Genuine Hotels.com guest review
"Once in a lifetime stay"
I hotel looks impressive but actually not worth the money. We stayed at Peppermill because my kids wanted to try it out. We've stayed at many of the hotel in Reno. For the price we paid the room was way in-over in the north tower. Which is inback of the hotel near all the service area. The room was small and there were too many decor that over powered […] the room, making it feel smaller than it already was. The bathroom was good size but the room itself was cramped with 2 queen beds and 3 tables. The frig was full of drinks that they would charge you. We accidentally knocked over a few snacks and on the snack bar and the sensors recorded a purchase on our bill!! Both the snack tray and frig has sensors. The pool was really nice as it was heat and outside. Late checkout only give us an additional hour. I would probably stay at other hotels in the area as I get more for my money. Read moreGenuine Hotels.com guest review
Awsome timeGenuine Hotels.com guest review
Enjoy the stay but the food was not good :(!Genuine Hotels.com guest review
"Reno business trip"
Stayed for 2 nights as part of a business trip, the room was excellent and service 1st rateGenuine Hotels.com guest review
"Bad spa day"
Was not informed that the spa was closed. We cut short our stay. Very disappointed :-(Genuine Hotels.com guest review
everything was nice except we had a lot of trouble with the tv. the connection continued to go out several times and was quite annoying. we called about it and was told there was a problem with the whole floor (17th). Other than that it was very nice.Genuine Hotels.com guest review
"Beautiful and a bit smoky"
Really liked the hotel -- the facility is beautiful, with artwork and wide-screen nature and architecture videos very tastefully combined with spa-ish music everywhere you look. Staff was terrific. I needed to move my room twice for various reasons and they took care of this promptly. The pools were wonderful and the restaurants beautiful. I only had […] salad at the steakhouse, which was fair to good. But the guys next to me at the bar had large steaks which looked good, but they did not rave. My only complaint is that I could have dealt with less smoke in the air. It was passable but noticeable. So 4 stars, and a question mark on the restaurants. Read moreGenuine Hotels.com guest review
"Tuscany Suite- What a beauty!"
A lot of work and a little bit of fun. This hotel makes me want return to Reno simply for FUN.Genuine Hotels.com guest review
Great had fun just the walls were a little thin but not bad would definetly do againGenuine Hotels.com guest review
Our stay was great!!! Check in was quick and easy. Room was comfortable and warm. Our first room had a broken jacuzzi so I called the front desk, within 10 minutes we were moved to another room just as nice and comfortable. Highly recommend this hotel!!!!Genuine Hotels.com guest review
"Relax and play"
Went for a relaxing weekend to watch sports, play blackjack, and use the spa. The spa is amazing. Service at the hotel is great. Room service is reasonably priced. Their sports book isn't the best in town but it's still pretty good. You don't even need to leave the hotel if you don't want to. We stayed in the Tuscany Tower which is quite a bit nicer […] than the rest of the hotel. We will definitely be back. Read moreGenuine Hotels.com guest review
"love the Peppermill..."
Love the Peppermill. Was to stay Two nights but had to cancel the second night at the last minute. No problem getting a refund. Thank you hotels.comGenuine Hotels.com guest review
Clean room but noisy area and loud maintenance staff talking and using radios outside room disrupted our sleep in the early morning. Overpriced. Pig with lipstick still a pig.Genuine Hotels.com guest review
"Prefer for swimmer!"
Love the pool and spa in the hotel.Genuine Hotels.com guest review
"Nice Weekend Trip"
Overall, a very nice stay. We stayed in the Peppermill Tower. My wife noticed a few tears in the bed sheets. Not a big deal, buy also not ideal. We ordered breakfast from room service. The food was excellent. The woman who brought it was new and learning her job. We could tell. She was friendly, but not very professional. The Bimini Steakhouse was […] excellent!! Read moreGenuine Hotels.com guest review
Great stayGenuine Hotels.com guest review
Was great... thank you!!Genuine Hotels.com guest review
"The condition is good, but it is too noise."
Too noiseGenuine Hotels.com guest review
I will always stay hereGenuine Hotels.com guest review
Stay was fine. Had to have the heater in the room fixed and the 6 elevators in the peppermill tower were extremely slow during check out time but over all good stay very clean friendly staff and my room didn't smell like smoke. Great food good entertainment, yes I would stay again in fact I do every time I'm in town heads up pricing can be tricky I […] paid $98 for the same room a week later it's only $48. Read moreGenuine Hotels.com guest review
Absolutely love the Peppermill. its a nice hotel with a very nice staff. The rooms are spacious and very comfortable. We don't stay anywhere else when we go to Reno.Genuine Hotels.com guest review
"Misleading Trip Advisor Rating - Very Disappointed"
Very disappointed with hotel condition and accommodations. Trip Advisor rates the Peppermill as the top resort in Reno. Cannot see why; unless there are no other resorts in the area. West and North Wings are far from main hotel/tower. Dirty hallways. Feels like you are staying in an inexpensive motel. Won't return.Genuine Hotels.com guest review
"Very nice hotel"
Stayed in north tower. Small room but comfortable. Clean too. Only concern are that the chairs and view leave some to be desired. Great restaurants, casino and staff. Will stay again.Genuine Hotels.com guest review
"Casino and food was fanastic"
First time staying here I'm a single mom and saved up to stay overnight for comic con. The front desk gentleman was sweet. The room not so much. We were first put in the north tower the room was small and over looked an alley. So I asked for a change and they put us in the west wing. Not any better it's far away from everything and again room view was […] of the other side of the building. 100 bucks may not be a lot to some but to a single mom it is and it's not worth it. I had booked a deluxe suite and some how either hotels.com or the hotel screwed up bc I didnt get what i paid for. Really unhappy. Read moreGenuine Hotels.com guest review
"Bring your own pillow"
Check-in was easy, took upgrade with spa in room. Don't like mini-bar set up with snack and drink items, would prefer just a small refrigerator. Room was okay but a lot of outside noise made its way in. Bed was comfortable but pillows were not, too thick causing crick in neck. Why can't hotels provide choice of thick or thin pillows so customer can […] decide? Read moreGenuine Hotels.com guest review
"Peppermill is 'aces'!"
Really a nice, clean room! Great view, super friendly staff. Oh, great food too...Genuine Hotels.com guest review
"One night at the Peppermill"
Great room, we upgraded to a bigger suite and it was worth the small fee. The suite had a hot tub, steam shower and lovely his and her sinks. We enjoyed our short stay at the PepperMill.Genuine Hotels.com guest review
My wife and I have stayed here two times now. Great getaway. Expect to stay here again.Genuine Hotels.com guest review
"Peppermill North Tower"
North tower is very outdated and in need of repair. Room sheets had holes and comforter was very worn out. If you stay at Peppermill make sure it's not the north tower. The remainder of the resort is very nice.Genuine Hotels.com guest review
enjoyed staying at the hotel but Went the restaurant in the hotel very expensive for a prime rib dinner that didn't even come with the side.Genuine Hotels.com guest review
Rooms in north tower need more places to plug in phones,tablets, laptops, ect.pplugins and USB portsGenuine Hotels.com guest review
"Nice room no view"
Booked at last minute on hotels.com. Originally was staying in Sierraville at the Grand Lodge at the hot springs but both were such a disappointment. We decided to just leave. Luckily we got a full refund and for a few bucks more we got a room 1000% better. Only downside was no view and our room was next to main hall next to elevator so we heard talked […] until it got past midnight. Read moreGenuine Hotels.com guest review
"The cook stay"
Your casino chairs are very uncomfortable Kept us from doing too much gambling. No beers on tap. Not enough help at the coffee and Danish cafe. Had to wait too long for a coffee.Genuine Hotels.com guest review
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