"Definitely not a 4 star hotel"
Hotel is fine but old and very dated.Genuine Hotels.com guest review
Very nice, I enjoyed the nice restaurant and the beautiful swimming poolGenuine Hotels.com guest review
good, room was nice and food was very good and slots were enjoyable as expected.Genuine Hotels.com guest review
pleasantly surprised by the room and how friendly the staff was... only downside long way to walk to your room down the hallwayGenuine Hotels.com guest review
The stay was very nice Though when I booked the hotel though you I told the person I am handicaped and can not walk long distances And was assured the room would be close to the casino. The room was nice ,but the room was in the west wing and was the furthed room there from the casino. Very incoveinate thank youGenuine Hotels.com guest review
"Always my "go to""
When I find myself staying overnight in Reno the Peppermill seems always to be my "go to". I have always had excellent service from the staff, from registration to housekeeping, restaurants to room service. About the only negatives I have is that it's tricky getting in the doors from valet...they are heavy and fumbling with luggage is frustrating. Automatic […] doors would be a great change. I'm also not thrilled with the gaming options. The slot machines seem more outdated and not much in the variety of video slots. But overall, for a comfortable, clean and very attentive stay, you can't beat it. Read moreGenuine Hotels.com guest review
was a disappointed in the staff's lack of response when my wife got locked out of the room. they wanted a photo ID to get her a new card (it was locked in the room) so she an my 4 year old had to wait an hour for hotel security. also, there was an attempt to abduct my wife in the valley area. it was reported but no one seemed to think much of it. didn't […] ask any question or for any descriptions. Read moreGenuine Hotels.com guest review
"Comfortable and Convenient"
Our stay was spur-of-the-moment and booked when weather and fatigue prevented us from moving forward on a road trip home. The hotel was the perfect place to rest up and rejuvenate. The rooms were spacious, clean and well-appointed. The price was right and the desk staff helpful and friendly.Genuine Hotels.com guest review
"Perfect get a way"
I was happy except there was no refrigerator which is convenient and when I called security to get my items I left in the room he kept saying I would have them mailed to me and I was in town. I went back to the hotel and resolved the issue myselfGenuine Hotels.com guest review
"Nice Relaxing Getaway"
Although my husband and I do not gamble, our stay at the Peppermill was enjoyable. Plenty of places to eat, easy/safe parking and prompt/excellent service. Convenient location to attractions in Reno and roads around hotel are easy to navigate. View from window nice. We would stay at the Peepermill again when in Reno.Genuine Hotels.com guest review
My only real complaint is the smoke. Being from California I'm used to a smoke free environment just about everywhere I go. The rooms and restaurants or smoke free.Genuine Hotels.com guest review
"North Tower is not a tower-it's a run-down annex"
We booked a room that overlooked the scenic garbage bin for the entire hotel. They dumped garbage around the clock waking us up every other hour with the sound of them emptying trash and banging the dumpster. The room was supposed to be a non-smoking room, bur smelled awful and was just dirty. We had stayed at the Peppermill previously, but will never […] stay there again. They did not even ask how are stay was when we checked out probably because they knew it was terrible. Read moreGenuine Hotels.com guest review
"Walls Are Thin, Not Worth The Money"
During check in the guy rolled his eyes as he said "Oh you booked your reservation through a 3rd party", at that moment I knew we were going to stay in a downgraded room. I was right, we stayed in the older section, the North Wing. The walls are paper thin and we could hear the neighbors tv ALL night long. The Chinese restaurant we wanted to eat at […] was closed so we chose the buffet which was nice but was kind of expensive. Even though we booked a non-smoking room it still smelled like smoke, probably because it is a casino and it comes through the vents. I would never pay full price to stay at The Peppermill, actually I wouldn't even stay if it was free. Too big and no one really cares if you stay there or not. There was a lot of people including us who where asking directions to certain places inside the hotel, even one of the workers couldn't tell us, very confusing and not enough signs. Needless to say we hated the Peppermill. Read moreGenuine Hotels.com guest review
This was one of the most beautiful hotels I have ever stayed in. The casino was large and clean. Highly recommend this hotelGenuine Hotels.com guest review
"was close to our Bowling Tournaments"
It was a great stay loved the Spa.Genuine Hotels.com guest review
"Nice place/fair casino"
Read that this was a good hotel/casino, based on Hotels.com, for Reno. Liked Reno, liked the hotel. Very comfortable. Large area, good pools, plenty of parking. Restaurants are okay but not great. The casino is another thing. The slots are not very loose & the dealers are just plain unfriendly. I have been to many a facility for the fun of loosing my […] money. I didn't reallly have that kind of fun in this place. B+ at best... Read moreGenuine Hotels.com guest review
"Hassled at check in!!"
I booked a 2 queen bed non smoking room. Got hassled at check in saying they only had smoking rooms. Ended up with full size beds but non smoking. Not fun to have to stress when you arrive with a supposed reservation.Genuine Hotels.com guest review
"Hotel stuck in the 80's"
Rooms reek of smoke. Poor entertainment on weekday nights. Service is painfully average. Spa is fantastic.Genuine Hotels.com guest review
Always a nice stay at the Peppermill. We asked for a room overlooking the pool, and even though technically our room was indeed overlooking the pool, we were so far off to one side, it wasn't a very pleasant view. But other than that, we have no complaints about the Peppermill.Genuine Hotels.com guest review
nice hotel, casino is very confusing to get around inGenuine Hotels.com guest review
"It was nice"
Bar tenders are slow and need Faster ServiceGenuine Hotels.com guest review
The BEST casino I have ever visited! And the rooms are beautiful!Genuine Hotels.com guest review
"Best resort in town"
I always enjoy going to the Peppermill when I come to Reno. It feels like a resort. Food good, nice gaming floor and the pool is awesome!Genuine Hotels.com guest review
We choose the Peppermill for an overnight stay for a bachelorette party. The room was very comfortable, very roomy, and very plush. It worked well for four high maintenance women and their luggage. We had enough room to all get ready, to relax before leaving, and to sleep comfortably after returning from a night out. The room was huge in comparison […] to the rooms at the Silver Legacy. The Peppermill will be our hotel of choice for any future visits to Reno. Read moreGenuine Hotels.com guest review
"Love this place!"
It had been a few years since my husband and I had stayed here and were pleasantly surprised at all the renovations they've made. When we arrived they offered an upgrade for the Imperial suite, which we took of course and it was amazing! Can't imagine staying at anywhere else in Reno now!Genuine Hotels.com guest review
The only reason I gave a 4 on quality is that many of restaurants closed early. The place was very nice and the best place we have stayed in Reno.Genuine Hotels.com guest review
Great service - I arrived a little early and my room wasn't ready. They upgraded me into a very nice suite as an adjustment. Was in town for an event at the convention center, which was very close. Quick drive to the airport. I would definitely stay here again.Genuine Hotels.com guest review
Frankly, I didn't have a good stay at all. I was in town for my daughter's volleyball tournament and by the time I got to the hotel at 11pm they had released my room. They gave me a suite for the first night which they thought I would love, but it took 20 minutes for them to figure it all out and I was exhausted. Then the next morning I had to check […] out of the suite and re-check back in later in the day...very inconvenient. I asked if they could give me some sort of discount and they said no since I had booked through a third party. Read moreGenuine Hotels.com guest review
"Easter weekend stay at Peppermill"
Hotel is away from the Reno "strip" and the surrounding area is not the greatest. Hotel property itself is very nice, and there is plenty to do within the resort. The rooms in the Tuscany Tower are excellent. Very spacious and well furnished/decorated. Bathrooms are huge, and the connecting door system is great for families that need 2 rooms. Rooms […] were very clean when we arrived and the overall service was quite good. Our family would definitely stay there again. Read moreGenuine Hotels.com guest review
The hotel was very nice. Staff was very friendly. I thought the ad indicated the $16.95 resort fee would be waived when we reserved and paid for the room on line, but I didn't have anything with me to show that, so we paid the fee at the time we checked out.Genuine Hotels.com guest review
"I would rate Hotels.com the lowest possible."
We were charged more than the hotels rate. I will NEVER intentionally do business with you ever again.Genuine Hotels.com guest review
I stayed at Peppermill for 4 days with my daughter on her spring vacation. The price as reasonable. It says the room is a suite, but it is just a room with a separate bathroom. The bathroom was nice though. WiFi was not good. The room was cleaned well every day, but the house keeping staff don't speak English. Overall, it was OK, but I thought the hotel […] is oeverrated. Read moreGenuine Hotels.com guest review
The gorgeous pool should be open at all times. Gorgeous property, friendly staff. Wonderful penthouse! I had a great time.Genuine Expedia guest review
"Nice but wouldnt stay again"
Room was nice, staff seemed a bit tired and lazy. Hated the casino! No good slots! No WOF, Ghost Busters, Etc. Ended up at the Silver Legacy has way more fun! Wouldnt go back!Genuine Expedia guest review
"Its not Vegas"
I was disappointed - pretty rundown - rooms are TINY.Genuine Hotels.com guest review
"Nice room, but far from the main casino."
We had a beautiful room, but we were in the west wing and it is a long walk, especially if you have luggage. We would have gotten a bell boy if we had any idea. We had an early flight the next morning and there was a line for checkout which made us late for our flight. The Peppermill needs to have a means of express checkout or have more than one person […] at the desk. Other than these two items, the Peppermill was clean, our room was newly redone and the place is kept up. Read moreGenuine Hotels.com guest review
It was fun and a great area, would stay there againGenuine Hotels.com guest review
"a pleasant stay"
All in all, it was enjoyable...the buffet dinner was exceptional. The place is dated but we'll maintained. We will return.Genuine Hotels.com guest review
"Mirrors wall to wall"
Me and my wife had a great anniversary !Genuine Hotels.com guest review
"Great hotel for your stay in Reno"
My fiance and I wanted a quick weekend trip, and the Peppermill Resort Spa Casino hit the spot. We stayed in the Tuscan Suites (King suite), and we loved it. The bed was comfortable, room was clean and felt new, and the temperature was perfect. There wasn't much noise, which was great considering that it was a big family weekend (apparently we came […] during spring break). We had lunch at the seafood restaurant...ALL YOU CAN EAT SUSHI (ask for Jon)!! It was delicious. We had dinner at Bimini, which was AMAZING. Lisandra was our waitress...she was the best! We played a few rounds of blackjack (try to get Elaine's table if you go...she's so much fun!). Overall, it was a great weekend and we hope to come back soon! Read moreGenuine Expedia guest review
"Comfortable rooms and good food choices"
It was a Monday/Tuesday business stay and the hotel was busy without being crowded. The casino, bars, and restaurants are all comfortable and well maintained. Overall, a recommended hotel and casino.Genuine Expedia guest review
OKGenuine Hotels.com guest review
"Beauty and the Least"
The Best--This hotel must have been recently renovated, because it was BEAUTIFUL. All areas were very nice, especially the BIMINI Steakhouse. Food was grand as well. Very Belagio/Planet Hollywood Las Vegas. The Least --The neighborhood wasn't very nice and on the two week nights of our stay the pool and fun lounges were shut down by 9 or10 or closed […] completely. Not like VEGAS at all that way. If you come for romance make sure it is not a bowling or volleyball tournament weekend. Bunch of wild loud drunken kids running around in the evening. Read moreGenuine Hotels.com guest review
"Weekend in Reno"
Excellent hotel. Food and service at the restaurants first rate. In Reno for an event at the Convention Center. The Peppermill provided the perfect location, close enough to walk, just far enough to escape the noise and confusion. Dealers in the casino were friendly and helpful. We'll definitely stay here on our next trip to RenoGenuine Hotels.com guest review
Beautiful casino with lots of good restaurants. Close to skiing and Lake Tahoe. Downtown Reno has a beautiful Riverwalk. Had an awesome time at this luxurious hotel!Genuine Expedia guest review
"Great Staff and restaurants but OMG the smoke!"
This is a beautiful establishment with a great staff and wonderful restaurants but the casino is unbearable with all the smoke!!!! Even our No Smoking floor room smelled of smoke. They had one small area designated non smoking. Should have been the other way around and the smoking room should have closed doors and ventilation to combat the smoke. The […] small air filters placed around did nothing. Very disappointing they were catering to a small number of people and their nasty, vile, polluting habit that encroaches on everyone's freedom to breathe good air. Read moreGenuine Expedia guest review
"Had a great time"
The accomodations were excellent. We upgraded to a larger room and were not disappointed. The one area I want to comment on is the limited availability of restaurants after 9pm. We arrived on a Thursday evening around 8:45pm and had choice of only one restaurant. Although the food was fine, it was just too crowded for all the hotel patrons. Overall, […] I would have to give you an A rating or outstanding status! We will be back. Read moreGenuine Hotels.com guest review
"A nice experience in Reno"
The Peppermill provides a nice experience if you are in Reno. Our room, which included the jacuzzi tub, was nice and spacious. I will stay there if I'm in Reno again. The one thing I will do is make sure my room is not near the elevators. Our room was and we heard them constantly. Even with that, it was an enjoyable visit, we were treated well, and […] received good value for our money. Read moreGenuine Expedia guest review
Within walking distance to Reno Convention Center which was a plus. Also ate at several of the restaurants on premises and found them to be good.Genuine Expedia guest review
Everything about this Hotel is Grand. Couldn't ask for a better place to stay. Thanks To all the wonderful staff.Genuine Hotels.com guest review
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