"Good price for just outside downtown."
Located in Greek area that has been revitalized. Some good bars/cafes within 0.5 mile. About half hour walk to downtown if you can deal with the location, but was priced appropriately.Genuine Expedia guest review
"Overpriced for an overhaul"
I stayed here for two days pre and post wedding before my wife and I left town for our honeymoon. Parking was ridiculous. The room was crazy small for a suite. And I found out later that it used to be a Hilton before they changed it to a Crowne Plaza and just overhauled it. The bellboy even agreed that the rooms were too small for the price but acknowledged […] certain people will still pay it. The television was standard definition for some reason. Still don't get that. The best part of the room was the balcony. GREAT view of the city and definitely the ONLY hotel I have EVER stayed in that had a balcony. That was a definite plus. Overall, I wouldn't stay here again. Wasn't worth the coin. Read moreGenuine Hotels.com guest review
"First visit; will stay here again"
While not a 'new' hotel, the staff and condition of the hotel were very nice. The room was tastefully decorated and tidy. With it's access to the Dan Ryan Expressway (or crawl-way) and Greek Town, we'll be back.Genuine Hotels.com guest review
Our stay was great. The hotel wasn't anything extra fancy, but it was clean and nice and everything the average person could hope for. My only complaint is that I was making a few reservations for a small group and when you book the "deluxe room" the hotel doesn't choose a king vs double bed until the day of. I was told that there would not be enough […] double rooms for my group, so ended up having to book double the amount of rooms since they may have been king rooms. In the end, almost every room had two beds and we spent way more than we needed to and each person had two beds in their room, which was a little infuriating. Read moreGenuine Hotels.com guest review
I really enjoyed my stay. Although I was expecting the room to be bigger, it was still very nice and clean.Genuine Hotels.com guest review
"affordable and convenient"
Nice place. Everyone was friendly, room was clean and modern. Great price. Would recommendGenuine Hotels.com guest review
"good location, good for short stay"
I stayed for two nights in a double room with a group of friends. Main reason for chosing the hotel was its location and the price compared to other options. The hotel was easy to find as it is right off the highway. Check in process was quick and easy, and the staff were very helpfful. For the price the room felt a little small especially since it […] was a two double bed room. The bathroom was also very narrow and felt cramped with more than one person using the sink. The balcony was nice with a view of the city. My only big issue was stains on the couch and carpet. there was a ping pong ball left in a corner which may be an indication of how thorough the cleaning process is. We also got a noise complaint call at 10:30pm. Granted we were a group of old friends reunited after years so we were definitely not using our indoor voices, but the walls were obviously too thin since all we were doing were chatting. Biggest issue with the room however was its lack of a refrigerator. I have never stayed in a hotel room despite its price that didnt have a fridge. Read moreGenuine Expedia guest review
"Near Loop & Greektown; easy to get anywhere"
Rooms were modernly swank and even had a miniature balcony. Only big gripe was the valet parking only policy & prices. However, leaving the car parked overnight was well worth it to explore Chicago via public transit. There's several buses right on Madison that run to the Loop where you can catch a train virtually anywhere.Genuine Hotels.com guest review
Not bad, but next time I'd spend the extra $20 per night and stay closer to the river/loop. $12 cab ride each way to get anywhere downtown.Genuine Hotels.com guest review
"Clean, convenient, Downtown by the Sears tower"
We had just pulled up after a 12 hr ride on a motorcycle. The valet attendant could tell we were exhausted and we didn't realize It was valet parking only for this hotel, and it was $38/night!! Our bike doesn't need a whole space, so be let us park off to the side for free for the weekend. Very nice thing to do for us, great customer service with a […] smile :) Read moreGenuine Expedia guest review
"West Loop Crown Plaza"
Great location for restaurants and our favorite Yoga Studio in Chicago BareFeet Power Yoga. Easy access to everything. Very nice room and bed. Front desk girl at check in and check out was curt but efficient.Genuine Hotels.com guest review
"stay a full week."
it's close to an sport event venue, you may get noise people in nearby rooms; however, hotel security reacted quickly an get them under control. The staff at the main door were very helpful, specially in helping us to recover a cell phone that we forget in the lobby restrooms. Reception staff was less reactive to assist.Genuine Expedia guest review
"Great hotel, great price"
Stayed for 2 nights and was extremely satisfied. The room was extremely clean and the staff was beyond courteous. Room service was fast, bartenders at the lounge downstairs were also great. I would highly recommend the Crowne Plaza to anyone staying in Chicago.Genuine Hotels.com guest review
The location was perfect for me. This was a business trip and it was just a few blocks from my meeting as well as well as the train station where I needed to be at the end of the day. Great restaurants within walking distance. The breakfast buffet was good food and very well priced - especially compared to other hotel breakfasts. I did order room service […] the evening I arrived and the service couldn't have been better - from his recommendations to how fast the food arrived. I would definitely stay here again. Read moreGenuine Hotels.com guest review
"Had a great time"
Service and cleanliness was amazing. Everyone working there were very welcoming and helpful.Genuine Hotels.com guest review
"Cubs Game Hotel"
Great hotel! $20 cab ride from Wrigleyville. Great location just off the highway and close to local shopping, Starbucks, and two grocery stores for last minute items.Genuine Hotels.com guest review
"Went to the Blackhawks game walked to stadium"
everything was great taxi service,hotel staff and locationGenuine Expedia guest review
"I Had No Choice"
Drove to Chicago to hang with a friend who lives in Illinois, but not close enough to Chicago to make it convienient, so at the last minute (same day in fact) I booked the least expensive hotel as close to the action as possible and it still cost over $200 (including parking). The hotel has very nice rooms, great views and the staff seemed friendly. […] But just like all, yes all, hotels in Chicago there's a hefty parking fee (what a city) and it can range anywhere from $36 - $55, so add that to the final cost when comparing hotels. Overall, I had a good stay. Read moreGenuine Hotels.com guest review
"Personal-pleasure, going to a sports event"
Good experience, easy check-in, friendly staff, convenient location for where we were going.Genuine Expedia guest review
"Best Hotel Stay in a while."
The staff was simply the best! We arrived very early, 10:30am and the staff us and checked us in with no problem and we needed a late check out 2 days later and no problem there either. So helpful and the location was perfect for public transportation and restaurants. Would always stay there!Genuine Hotels.com guest review
"Not too bad, not not good for the price."
I stayed the hotel for 3 nights. good: location, location, location.. I could even walk to Willis/sears tower in less than 15 minutes. Many decent Greek restaurants around there. bad: The room was clean, but the bathroom sink was clogged, and the water didn't come out well from the shower, maybe due to in sufficient water pressure. All in all, I […] think this hotel is not that bad but I would choose cheaper hotel next time. Read moreGenuine Expedia guest review
"Great people, bad shower and prank wake-up call"
The hotel staff and hotel location were great. My co-worker and I both received repeated wake-up calls early in the morning though we did not request them. That was very annoying. My shower head was not able to be adjusted above my head, so I had to duck under the shower.Genuine Hotels.com guest review
Not the best, high rates expensive parking far from the best Chicago attractionsGenuine Expedia guest review
goodGenuine Hotels.com guest review
"Great place to stay!"
Wonderful experience at this hotel! The surrounding neighbourhood is a delight, as well!Genuine Expedia guest review
The staff was friendly, helpful and accommodating. They recognized us as we came and went & were extremely courteous. They offered great ideas for restaurants within walking distance. They got cabs quickly when needed. I would highly recommend staying here and will return the next time we go back to Chicago.Genuine Expedia guest review
"Expected better for such a high price"
Stayed here one night when attending a Rolling Stones concert at the United Center and this hotel was the closest to the venue (12 blocks). The only reason I did not give 5 stars is we paid an outrageous rate of $256 for one night (including tax) but had to pay an additional $36 for parking and the bathtub drain did not drain. My husband took a shower […] and ended up standing in 3 inches of water. I chose to skip a shower because of this. The room did not include a mini-fridge which seems odd at that price. The carpeting in the halls and our room was very old looking and did not look very clean. The beds, however, were wonderful. And so was all the staff. So it worked for us for one night but I've paid far less at other hotels for better rooms. But we paid for the location which worked out great. Read moreGenuine Expedia guest review
I'd definitely stay there again...Genuine Hotels.com guest review
Hotel was okay, but nothing special. Typical Chicago hotel.Genuine Hotels.com guest review
"close to university UIC"
All was excellent; very responsive employeesGenuine Hotels.com guest review
"Your Standard Everyday Hotel"
Staff was friendly and courteous. It's basically your standard bread and butter hotel. Across from a 24 hour grocery store which is pretty cool.Genuine Hotels.com guest review
"we were quite impressed"
We live in chicago and were looking for a place for the weekend. we walk by this hotel all the time and thought we would try it. We were impressed, looks recently updated and the rooms were good size, comfy and clean. We had bad service by one of the managers at the on-site bar but the bartender was very accommodating. I would never recommend in the […] service industry, approaching a customer and telling them point blank they are wrong even if they are! He was very young and we did not want to punish the bartender. Read moreGenuine Hotels.com guest review
"Decent hotel and location but noisy"
The room is very nice and the location next to I-94 is nice. The rooms are nice but seem to becoming a little dated because of the very small TV, sliding door to the bathroom, and curtain rod for a closet door. Since the location is right next to I-94 there is a lot of highway noise that comes into the rooms. We had a problem with the shower drain and […] they fixed it within 30 minutes. The staff was very friendly and there are a lot of nice places to eat in Greektown a block away. Mariano's across the street is a great fresh market that is a step above Whole Foods. Parking at CP is $36/night. Read moreGenuine Hotels.com guest review
"Good value for location"
Well run, efficient and clean hotel. Nice bar and restaurant. Clen rooms with good ammenities.Genuine Hotels.com guest review
"crown plaza metro chicago"
Nice hotel in good location. Close to downtown and walking distance to the United center. Perfect location if you are going to the United center. Clean and quiet rooms. Would stay there again.Genuine Hotels.com guest review
"Close to everything in downtown Chicago"
I was here on business. The hotel met my expectations. I would definitely recommend.Genuine Hotels.com guest review
Below the level of customer service that is usually found at most IHG properties.Genuine Hotels.com guest review
"Great Place Great Staff"
This was my second time staying at this hotel and we came back because we enjoyed it SO MUCH!! The front desk staff was GREAT!! Stacia was very helpful during both of our stays at this hotel. I would recommend and will be staying again.Genuine Hotels.com guest review
"Not worth the cost of the room--"
I booked a room at this hotel because I was attending a concert at the United Center with a friend. We stayed on the 7th Floor. The rugs in the hotel halls were dirty as well as the rug in our room. We had to call the engineer to come up to adjust the room temperature but even after he came up the problem reoccurred. We loved the location and the staff […] were very nice. I do feel that the room was overpriced for the quality of the room. Read moreGenuine Hotels.com guest review
The hotel was very clean and secure. We had a great stay. Only disappointment was the bad information about parking. I was told hotel had free parking when making my reservation. Found out it was valet only parking.Genuine Hotels.com guest review
Valet parking is the only option & they will charge you $38 extra for parking. Room rate seemed expensive for a hotel that didnt have even a fridge in the room, but otherwise the room itself was nice. The hallway to the room was discusting. The carpets were very stained and odorous. Restaurant staffed was a bit rude.Genuine Hotels.com guest review
Everything was great, Walgreens located right next door was awesome and Greek town and restaurants close byGenuine Hotels.com guest review
Will tell everyone how accommodating. AAtGenuine Hotels.com guest review
see above + perfect location for events at United CenterGenuine Hotels.com guest review
The Crowne Plaza is very nice. Besides a few minor annoyances (bathroom door was broken, only one trash can in the room), I was very pleased with this hotel.Genuine Expedia guest review
"Great for attending United Center."
Everything was fine. Met our expectations. Staff very friendly and attentive.Genuine Hotels.com guest review
"We did not get the room we booked, kids on floor!!"
I paid for a double room as I was traveling with my two teenage children. They gave away our room and we had to stay in a King with my kids on the floor(no roll-aways). We even called to confirm when we landed and a manager told us all was fine. The second night they moved us but the shower in that room would not come on so maintenance came and fixed […] it as we were waliking out on day 2 to check out. They gave us credit for the first night. Read moreGenuine Expedia guest review
"Great new interior."
The outside of the Crowne may be dated, but the interior is modern and updated. Great location.Genuine Expedia guest review
"Close to all"
Cleanliness Of room/hotelGenuine Hotels.com guest review
Fantastic service. Their attention is par excellant.Genuine Expedia guest review
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