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Serhs Natal Grand Hotel, Natal

5 stars
Avenida Senador Dinarte Mariz 6045, Via Costeira Ponta negra, Natal, RN, 59090-002, Brazil, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it

Natal beachfront resort with 5 restaurants, spa

  • Free buffet breakfast, free WiFi, and free parking

Main amenities

  • 396 guestrooms
  • On the beach
  • 5 restaurants
  • Full-service spa
  • Indoor pool and 3 outdoor pools
  • Rooftop terrace
  • Free children's club
  • Health club
  • Free beach cabanas
  • Business center
  • Area shuttle
  • 24-hour front desk

What’s around

  • In Dunes Park
  • Natal Convention Center (0.5 mi / 0.7 km)
  • Praia Shopping (1.1 mi / 1.7 km)
  • Artesanato Potiguar Shops (1.1 mi / 1.8 km)
  • Artesanato Villarte Shops (1.3 mi / 2 km)
  • Dunnas Shopping Mall (1.4 mi / 2.2 km)
Excellent4.3 / 5
  • Our second time staying here, we had a problem during check-in. We reserved a king bed,…Mar 30, 2015
  • Absolutely perfect experience in a beautiful hotel in a great location with amazing…Jun 24, 2014
See all 197 Hotels.com reviews
From 3,213 reviewsTripAdvisor Traveller Rating

Enter dates to check prices

Hotel Info: ‎866-539-8117‎

from $114
  • Senior Suite, 2 Queen Beds, Sea View
  • Executive Suite, 2 Queen Beds, Sea View
  • Family Triple Room, 2 Queen Beds, Sea View (Luxo)
  • Luxury Apartment, Sea View
  • Junior Suite, 1 King Bed with Sofabed, Sea View
  • Executive Suite, Sea View
  • Junior Suite, Sea View
  • Family Double Room, Sea View (Luxo)
  • Senior Suite, Sea View

At a glance

Key facts

Hotel size

  • This hotel has 396 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3 PM-Midnight
  • Check-out time is Noon

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Parents must have child’s birth certificate and photo ID *

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

  • Accessible parking

Offsite

  • Area shuttle *

Also known as

  • Hotel Serhs
  • Serhs Natal Grand Hotel Brazil
  • Natal Grand Hotel
  • Serhs
  • Serhs Grand
  • Serhs Grand Hotel
  • Serhs Hotel
  • Serhs Natal Grand
  • Serhs Natal Grand Hotel
  • Serhs Grand Natal

Policies

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels from Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Guests under 10 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Tourism fee: BRL 3 per accommodation, per night

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • Free buffet breakfast
  • 5 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Barbeque grills
Things to do
  • Free beach cabanas
  • Beach sun loungers
  • Number of outdoor pools - 3
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Aerobics on site
  • Playground on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Beach towels
  • Children's pool
  • Health club
  • Spa tub
  • Free pool cabanas
  • Steam room
  • Pool sun loungers
  • Sauna
  • Pool umbrellas
  • Arcade/game room
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
Facilities
  • Year Built 2005
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Picnic area
Accessibility
  • Disabled parking
  • Accessible path of travel
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Climate control
  • Air conditioning
  • Minibar
  • Bathrobes
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

The on-site spa has massage/treatment rooms.

Dining

Potiguar - This restaurant serves breakfast, lunch, and dinner.

Marenostrum - This restaurant specializes in seafood and serves dinner only.

Tapiro Grill - This steakhouse serves lunch and dinner.

Renato Romagnoni - This restaurant serves dinner only.

Jangada - This restaurant serves lunch and dinner.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Sauna
  • Spa tub
  • Steam room
  • Aerobics on site
  • Playground on site
  • Volleyball on site
  • Yoga classes/instruction on site

Serhs Natal Grand Hotel, Natal’s small print

Also known as

  • Hotel Serhs
  • Serhs Natal Grand Hotel Brazil
  • Natal Grand Hotel
  • Serhs
  • Serhs Grand
  • Serhs Grand Hotel
  • Serhs Hotel
  • Serhs Natal Grand
  • Serhs Natal Grand Hotel
  • Serhs Grand Natal

Policies

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels from Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Guests under 10 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Tourism fee: BRL 3 per accommodation, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Serhs Natal Grand Hotel, Natal

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