All hotels in Houston, Texas, United States of America
1 room, 2 adults
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1025 Swanson Street, Houston, TX, 77030, United States of America, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
3.4 / 5Good

Score breakdown (from 118 reviews)

  • Cleanliness
    Clean
  • Location
    Great location
  • Service
    Fantastic service
  • Room
    Room is all right
  • Breakfast
    Bad breakfast
  • Food
    Food is not good
4.0 / 5Excellent
"Nice Hotel, Good location."
No restorant, difficult to get food, breakfast very ordinary.
Genuine Expedia guest review
Other trip May 23, 2014
Devadasan
US
5.0 / 5Outstanding
"A very good experience"
We were both very pleased with our stay at the Lexington Hotel. The rooms were lovely, clean and quiet. I was very glad to see how secure the hotel was and felt very secure. The lady who signed us in was very helpful, friendly and helpful. As we had to be at the hospital very early she saw that we were awakened on time and had a shuttle ready to take us to the hospital. I would chose to stay there again if the need arises.
Genuine Hotels.com guest review
1 night trip May 14, 2014
Mary B.
US
3.0 / 5Good
"convenient location close to the reliant center"
very little facilities nearby the hotel. you need a car to get around.
Genuine Expedia guest review
Other trip May 10, 2014
Wim
US
2.0 / 5Fair
"Not worth the money"
When I booked this room I thought I was getting a high class hotel! We'll I was wrong it was like an over flow for the hospital! It was clean but the beds were hard and it was not worth $200! Won't ever stay there again!
Genuine Hotels.com guest review
1 night trip Apr 5, 2014
Jared
US
1.0 / 5Poor
"Not worth the 169.00 a nite"
Don't stay there I've slept on softer rocks than there beds really ruff hood this place sucks
Genuine Hotels.com guest review
1 night business trip Apr 5, 2014
John Liddell
US
2.0 / 5Fair
"Location is kind of scary"
Location is scary, parking is across from hotel with gate access fenced area. Need to check into park and limited parking at entry
Genuine Expedia guest review
Other trip Apr 2, 2014
mike
US
3.0 / 5Good
"Clean but expensive"
Clean hotel but not worth the nightly price of 242 a night. Sometimes was hard to find someone at the front desk meaning if your key didnt work or you needed the safe box youd be in trouble. Happened to me twice, once i had to wait 30 minutes before someone showed up
Genuine Hotels.com guest review
2 night trip Mar 7, 2014
Bassem
US
2.0 / 5Fair
The attendant was very friendly. I liked the clean room, location to Herman Memorial Hospital, and how quiet it was. The only negative comment I have was the parking. As a woman traveling alone, and arriving after a long day at the hospital, parking in the gated parking area and walking across the street at night was not ideal. The lighting was not great. At night, it seems isolated and a little scary to do it alone. Otherwise, nice rooms, and friendly staff.
Genuine Hotels.com guest review
2 night trip Mar 4, 2014
Celeste
US
3.0 / 5Good
"Not worth $200+ a night"
Arrived at dark and there was no place to park to check in. Gated parking area but it was across the street from hotel. Room was dated. Only 19" box tv. Beds were extremely stiff and uncomfortable. The "complimentary" breakfast was a small room with 4 off brand cereals, some muffins, and juice. Only interacted with staff briefly but they were friendly. Had to stay here due to Houston rodeo in town. It was definitely a last resort.
Genuine Hotels.com guest review
2 night business trip Feb 25, 2014
Luke
US
1.0 / 5Poor
"No employees"
They offer free shuttle to hospitals in the area. I flew my brother in to Houston to be seen at MD Anderson. This hotel has only 1 employee on at a time. I informed the front desk that we needed to leave at 9:30 am for 10 am appointment. Went to lobby at 9:30 and no one was there. Looked all around. Van was there but could not find any employees. Finally and employee showed up just after 10 am and took care of another customer before leaving-got to clinic @ 10:25 and could not be seen until after 2pm beCause we were late. My brother who has stage 4 throat cancer became extremely upset and anxious. Do not use a hotel where the most they have is 1 employee on at a time and often none. Every time they take someone to the hospital or clinic they have no one in the hotel. Can this possibly be safe? Are you willing to take that risk?
Genuine Hotels.com guest review
1 night business trip Feb 17, 2014
Jack
US
4.0 / 5Excellent
"Best kept secret!"
The staff was excellent! I will definitely stay here again if I need to be close to the Med Center.
Genuine Expedia guest review
Other trip Jan 31, 2014
Etta
US
2.0 / 5Fair
"Weird place"
The hotel is close to the medical center, and has large rooms with kitchenettes. The road leading up to the hotel is in poor condition and the parking lots is gated and across the street from the hotel - that plus the bars suggests that they have security problems, although I saw no sign of it. There is a faint smell of smoke in the whole building. I would avoid this hotel unless it is the only one left.
Genuine Hotels.com guest review
1 night business trip Nov 19, 2013
A Traveler
US
5.0 / 5Outstanding
"Great Proximity To Medical Center"
Pleasant stay. Felt safe and free parking was a plus.
Genuine Hotels.com guest review
2 night business trip Nov 5, 2013
A Traveler
US
2.0 / 5Fair
"Not a good value for the money"
Perhaps good location if visiting the medical center, but otherwise not. Off by itself in not so great neighborhood. Parking is across the street. No restaurant and nothing close by. Old, needs updating.
Genuine Hotels.com guest review
2 night business trip Nov 12, 2013
Pam
US
3.0 / 5Good
"Overall"
Hotel host was very cordial, the rate was high considering the location. The room was ok., I was glad it had a small kitchen; we used it for my diet and prep for medical procedure. The cable channels were very extensive, that's a big plus. The refreshment and snack machines were very expensive. The bathroom cink needs more space and the towel were too thin. Thanks, Rodolfo Bazan
Genuine Hotels.com guest review
2 night trip Nov 11, 2013
rodolfo bazan
US
2.0 / 5Fair
"Bad Fit"
The room appears nice when you first walk in. But they had way to much furniture , there was even a storage chect in the closet, which by the way did not have doors. The sheets did not fit the deep mattases, they keep coming off. The air conditioning did not work right and it got hot during the night. The breakfast was coffee and 1 box of cookies from a grocery store.
Genuine Expedia guest review
Other trip Nov 14, 2013
A Traveler
US
5.0 / 5Outstanding
"Made a difficult trip so much nicer."
I had to come to Houston because my mother was critically ill. The staff were wonderful and shuttled me multiple times to Houston Methodist. The room was nice, clean and comfortable. It was great to be able to unwind in such a pleasant environment.
Genuine Expedia guest review
Other trip Nov 10, 2013
Shelly
US
2.0 / 5Fair
I thought the hotel was basic at best. Everything was tidy but the furnishings were old, the sheets were scratchy, the 'breakfast' was a bunch of prepackaged muffins and crackers and fruit cups. The hotel is hidden down an alley with the parking lot across the street. Not in the best part of town.
Genuine Hotels.com guest review
2 night trip Oct 28, 2013
A Traveler
US
4.0 / 5Excellent
"Nice hotel with free shuttle service to MDACC."
Both Tony and Victor were very friendly and helpful. An update, though it says on the website that there is complimentary breakfast, I heard from other customer that it is not available anymore (did not confirm it with the staff).
Genuine Expedia guest review
Other trip Oct 29, 2013
visitor
US
3.0 / 5Good
"Babysitting Grandparents"
I was very glad for the free parking, but was a little hesitant in the early morning when it was dark outside and there was no lighting .The beds were advertised as being very comfortable, but they were hard without the extra cushioning that was promised. The room was large and very clean and the kitchenette was well-stocked. We only used the room for sleeping and were there very limited hours. Security in the hotel was very good.
Genuine Hotels.com guest review
4 night trip Oct 15, 2013
Visitors
US
4.0 / 5Excellent
"Air conditioning"
Air conditioning did not work that well. It did not cool the room as well as it should have.
Genuine Hotels.com guest review
1 night business trip Oct 2, 2013
Albert T.
US
4.0 / 5Excellent
"Nice hotel !!"
Great the front-desk was very kind and Nice !! Safe Hotel !!
Genuine Expedia guest review
Other trip Oct 1, 2013
A Traveler
US
1.0 / 5Poor
Not an enjoyable experience. The breakfast was terrible. The price was way too high for what you get.
Genuine Hotels.com guest review
2 night business trip Sep 24, 2013
A Traveler
US
3.0 / 5Good
"Good luck finding this place"
Very hard to find--on a short narrow street SOUTH of the Medical Center.,
Genuine Expedia guest review
Other trip Sep 5, 2013
A Traveler
US
5.0 / 5Outstanding
"Very helpful"
We left some stuff at the hotel when we had to leave quickly to go to hospital. They tracked us down and made sure we got our stuff back. Thanks!!
Genuine Hotels.com guest review
2 night business trip Aug 18, 2013
William
US
3.0 / 5Good
The hotel was clean, needs updating. The "breakfast" was a joke. They really need to improve that! But otherwise, the staff was nice and the room was clean.
Genuine Hotels.com guest review
1 night trip Aug 7, 2013
Holli
US
1.0 / 5Poor
"Cannot Recommend This Hotel"
Complementary breakfast never open during the times posted. Price was much higher than other higher grade hotels available in the immediate area for lower rates. WiFi did not work.
Genuine Expedia guest review
Other trip Aug 8, 2013
A Traveler
US
5.0 / 5Outstanding
"Great Stay"
Stayed 2 nights for surgery of family member. Hotel was clean and comfortable. Used shuttle service for transport to and from hospital, always prompt and safe. Very friendly and helpful staff.
Genuine Hotels.com guest review
2 night business trip Jul 22, 2013
Nurse14
US
4.0 / 5Excellent
"Enjoyed my stay..."
I was attending a trade show downtown, and was looking for a quiet hotel for the week. The Lexington fit the bill. There is no doubt that I would stay again if travel takes me back to Houston. The only negative was the provided breakfast. The breakfast offering was not really up to par with most of the other business travel type hotels.
Genuine Hotels.com guest review
5 night business trip Jul 7, 2013
David
US
4.0 / 5Excellent
"Close to hospitals"
Very nice. It is a small, quirky hotel. i enjoyed our stay there.
Genuine Hotels.com guest review
3 night trip Jun 23, 2013
A Traveler
US
2.0 / 5Fair
"Not as good as it looked"
Pool was tiny, they didn't wants us to use it either. Pictures are misleading. Rooms were clean but no hot water in shower. Nicest part was gated parking, not he best neighborhood.
Genuine Hotels.com guest review
2 night business trip Jun 18, 2013
Brian
US
3.0 / 5Good
Overpriced
Genuine Hotels.com guest review
1 night trip Jun 11, 2013
BARBARA
US
5.0 / 5Outstanding
"Easy access to MD Anderson"
Quiet, clean, convienient secure parking.
Genuine Hotels.com guest review
2 night trip Jun 8, 2013
A Traveler
US
5.0 / 5Outstanding
"Clean hotel in medical center district."
Our stay was a good one overall. I liked the fact that the parking was secured within a gated area on a key the same as the room key. The staff always responded courteously when I rang the front desk bell.
Genuine Expedia guest review
Other trip Jun 12, 2013
Brian
US
2.0 / 5Fair
"overpriced and dated, but roomy"
Worn and dated. Felt unclean. Room on first floor felt insecure. Paid 168/night. Have spent 90/ night down the street and facility was much nicer and comfortable. Help was friendly. Room was large and had full kitchen. Good for extended stay but at much better price.
Genuine Expedia guest review
Other trip May 21, 2013
jeremy
US
2.0 / 5Fair
"Brown water, warm A/C"
Due to flight delays, i missed a connecting flight and had to find a room at the last minute. With limited availability in the surrounding area, i was glad to find an opening at this hotel. The room was spacious and the bed was very comfortable. Unfortunately, the hot water in the bathroom sink was brown when I first turned it on, it became mostly clear after running it for a few minutes. All of the toiletries were made in China. In addition, the air conditioner did not cool well. While I was there I saw the pool which was so small it had a maximum capacity of 8. It was better than sleeping at the airport and given a choice I would not stay at this hotel in the future.
Genuine Hotels.com guest review
1 night trip Apr 10, 2013
A Traveler
US
3.0 / 5Good
"Close to hospitals but short on amenities."
Large clean room in a very small hotel. Bathroom is small and old, lobby is small and old. Desk clerk was not seen after initial check-in.
Genuine Hotels.com guest review
1 night trip Mar 28, 2013
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
Great place for texas medical centre. Shuttle service particularly helpful. Brilliant helpful staff. Breakfast could do with improvement although plenty of variety.
Genuine Expedia guest review
Other trip May 17, 2015
anonymous
GB
1.0 / 5Poor
"Never again"
No hot water for a shower in the morning. It could not be because of overuse because my associate and I were the only guests at the hotel.
Genuine Expedia guest review
Other trip Nov 20, 2014
Stan
CA

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Muy buena opción cerca del Centro de Houston"
Tuvimos una muy buena estancia en éste hotel, pequeño, familiar, limpio, cómodo y bien atendido. Lo recomiendo mucho.
Genuine Expedia guest review
Other trip May 30, 2015
Dar
MX
3.0 / 5Good
"優れた立地"
会議場であるリライアントパークまでは、歩いて10分程の距離にある路面電車の駅から、二駅で行けるため大変便利でした。この路面電車は、ヒューストンのダウンタウンまで通じており、どこまで乗っても1.25$です。但し、近所に食事できるようなレストランや買い物ができるようなスーパーもありませんでした。受付の対応は親切丁寧でした。
Genuine Hotels.com guest review
5 night trip May 4, 2014
よしひろくん
JP
1.0 / 5Poor
"レッドラインの駅まで歩いて行ける立地"
三泊しました。二泊目の朝、シャワーのお湯が出ませんでした。フロントに話したところ、私の部屋だけ壊れているようだとの説明。その日の夜ホテルに戻るとシャワーからお湯は出るようになっていました。因みに朝食付きとなっていますが、フロント近くの部屋から、菓子パン、バナナ、ジュース、コーヒー等をもらって自分の部屋で食べるスタイルです。レッドラインの駅まで歩いて行ける立地はプラス材料です。
Genuine Hotels.com guest review
3 night business trip May 5, 2014
NONA
JP
5.0 / 5Outstanding
"조용하고 좋았다"
차가 없어서 다니기 불편했지만 택시를 잘 불러줘서 좋았다 야간에는 돌아다니지 말라고 해서 좀 불편했다
Genuine Expedia guest review
Other trip Feb 19, 2014
Daniel
KR
2.0 / 5Fair
el hotel bastante sencillo, el desayuno era sólo café y pan, la limpieza muy escasa, había un empleado de administración que nos trasladaba al hospital que era una excelente persona pero la administradora general una persona prepotente y muy poco amable. nunca regresaría a ese hotel
Genuine Expedia guest review
Other trip Dec 20, 2013
Yoyito
MX
4.0 / 5Excellent
"It's near from Medical Center"
The staffs are very kind, and free coffee is available at the lobby all time. The hotel is clean and comfortable, but no breakfast service, even I heard that the breakfast is included in accommodation charge when I made a reservation. It is very near from Medical Center, but far from the station of Metro trail, the super market or the restaurant. There is no store at nearby area of the hotel, so it is very dark in the night, but I could stay there safety.
Genuine Hotels.com guest review
27 night business trip Feb 17, 2013
tanaemi
JP
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night family trip Dec 9, 2015
Juan
US
3.0 / 5Good
Genuine Hotels.com guest review
4 night business trip Nov 9, 2015
Eugene
US
1.0 / 5Poor
Genuine Hotels.com guest review
1 night business trip Oct 13, 2015
Chetan
US
3.0 / 5Good
Genuine Hotels.com guest review
1 night family trip Sep 14, 2015
Debra
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night romance trip Sep 2, 2015
Charlotte
US
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