"Unaware of what they guest need"
The price was good but some of the qualities of the room left much to be desired. For our queen size bed we were given 3 small square pillows. Thankfully we were camping for the rest of the week so we had bigger pillows that could support us. Also, it was clear on our reservation that there were two guests but we were only given one bath towel. The […] shower curtain was at least an inch or two too short so we filled the bathroom with water and had to use all the hand towels to clean up. The most irritating parts were at about midnight the phones in our room started ringing, I was asleep so I woke up in a panic and when my boyfriend went to answer it there was a dial tone and it just kept ringing until he picked up the second phone in the room that still had a dial tone. There was also someone knocking on our door at about 7 am despite the "Do Not Disturb" sign on our door and after slowly making my way to the door, the person had left. Lastly, the continental breakfast was a mess, thankfully they had fruit loops and toast. Read moreGenuine Hotels.com guest review
Staff are kind of Friendly as long as you don't ask anything more than what they are already offering you. It is as good as a three star hotel should be. Location is remote if you do not have your own transportation. it is 10 minute walk to the nearest bus station where you can have access to public transportation there. Breakfast is free but it doesn't […] worth more than that either.Overall OK hotel considering prices elsewhere. Read moreGenuine Hotels.com guest review
Very good value if you need to stay near the Toronto Airport.Genuine Hotels.com guest review
"Value for money spent"
All was good and no complaints, only this hotel does not have washing machine like others have where you pay $1.5 and can wash clothes. rest all was perfect.Genuine Expedia guest review
"What about the shower?!?"
The beds were not very comfortable, the air didn't work well and the shower, although it looked very nice, it had no place to put any soap or shampoo and the curtain was too small.Genuine Expedia guest review
"would never go back"
the building was run down. then pics hotel.com showed must have been when it was new. the room was so tiny we barely had enough room to walk around the bed. the frig is a mini frig. towel racks were way up high you had to reach for the towel. we checked out a day early because nothing to do in area. hotel in huge business park. the complimentary breakfast […] was terrible. the sausage and eggs were undercooked. they gave you bread but no toaster to toast it. you got cereal with milk in plastic pitcher that was not refrigerated. really bad food. we asked to be reimbursed for one day stay and they said since we booked with hotel.com they wouldn't reimburse us. horrible stay Read moreGenuine Hotels.com guest review
"U get what u pay for"
Overall ask for a room upstairs or else u get no sunlight and the walls are very thin.Genuine Expedia guest review
"Great and relaxing"
Very relaxing the room is condiusive, clean and orderly....nice breakfast. I really enjoyed staying in this hotel....thank you ang more power....Genuine Expedia guest review
an affordable stay slightly outside Toronto. Good for business travelers. Close to Woodbine Horse track.Genuine Expedia guest review
"Great location by the airport!"
Wasn't able to sleep at nights. Very loud music from the conference hall which is apart of the hotel building.Genuine Expedia guest review
"Great Hotel, nice staff, good breakfast, free wifi"
I stayed for one week and it was a great cost-benefit ratio. The facilities are updated, the room very clean with everything you need: coffee machine, small refrigerator, free water bottles, iron with table, a new LED TV, among others. The included breakfast is buffet style with juice, cereal, coffee, milk, toasted bread and bacon (great for me). The […] free wifi works well most of the time, is not super fast but perfect if you need stay connected. The cons that I can identify is the location, specially if you want to go to downtown or the main Toronto city atractions and have no car. If you need to stay close to the airport it's perfect, maybe the bad news is you have to pay each trip to/from the airport using the service they offer (other airport area hotels included without charge but the room rate is higher), however this service is cheap. Other con may be that the hotel have an events center so during weekends could be a little noisy (not big deal). In general it was a great experience my staying in this hotel, highly recommended. Read moreGenuine Expedia guest review
"Hotel close to airport"
Clean room. Nice staff. Good breakfast. I enjoyed my stay.Genuine Expedia guest review
The rooms was clean and smells nice .. The staff we're friendly and service is excellentGenuine Hotels.com guest review
The staff were extremely friendly and the room was clean. An extra blanket and a couple more pillows would have been really welcomed. Very nice atmosphere, quiet and clean.Genuine Hotels.com guest review
"OK hotel for price"
I was a little taken aback by the location (near somewhat dying industrial area), but soon discovered location wasn't as scary as it first appeared due to racetrack/casino located across the road. The lobby was small and a little dated so I wasn't sure if the room pictures were accurate. The rooms were nice (as pictured), but I think could have been […] a little cleaner. I found hair (that wasn't ours) on the bath mat, on the counter top and a strand or two on the comforter(?). The comforter(?) was sized for a twin bed on our king sized bed. Granted, my husband and I like to cozy up in bed, but we do like our space every now and then, but it was impossible if we both wanted the warmth of the comforter(?). The air conditioner was located near the ceiling rather than the window. I believe this was due to the fact that the courtyard was transformed into a small ballroom. We could watch what was going on in there out of our only window. The air conditioner's location made for a chilly downpour of air (on your head) while you tried to sleep. Despite these things, the staff was pleasant and the complementary breakfast was decent. I do not think that I would stay here again. Read moreGenuine Expedia guest review
Easy check-in. Good breakfast. Friendly staff. Convenient location with easy access to highways.Genuine Expedia guest review
Conviently located, easy access to major highways. We visit the Toronto Zoo and the Aquarium as well as 2 Blue Jay baseball games. The free breakfast surpass our expectations; ie: scramble eggs, bacon, sausage, ham, toast, ceral, fresh fruit salad, coffee, tea and juice. Also had 24/7 complimentary coffee and tea. The desk staff were extremly helpful […] with directions to other sites we desire to visit. Read moreGenuine Expedia guest review
"room are to small. not enough space."
we enjoy our stay even though we're out most of the time.We might come back.Genuine Expedia guest review
Price was very convenient. Breakfast was really bad. Front desk guy didn't explain anything to me about the holds he just went ahead and charged me.Genuine Hotels.com guest review
I found out that the area wasn't very safe after I arrived, muggings and the sort were on the news for the area. I wasn't please and ended up moving my hotel stay to somewhere else.Genuine Expedia guest review
"Nice, Clean, Courteous Hotel"
The area doesn't have much of a view, but the hotel was VERY nice inside! The breakfast was good, and the staff were friendly and not imposing. The place is very clean. The room is a little small, but was neat and cozy. A great stay! I would definitely stay there again.Genuine Expedia guest review
"Great price, horrible location"
My girlfriend and I were planning to. Is it downtown Toronto and to get there we had to drive 20 minutes then take a 40ish minute subway ride. Other than that the hotel was great - good rooms, great price, super friendly and helpful staff.Genuine Hotels.com guest review
"very comfy bed!"
Very clean and nice room with a HUGE and super comfy bed.Genuine Expedia guest review
"LOUD MUSIC UNTIL 2AM"
We stayed two nights at this hotel. The hotel itself is in a fine enough neighborhood & is located directly across from a nice casino/racetrack. The room itself was new, clean, modern & fantastic. The problem was that the hotel is connected to (as in, one huge building) a conference center of the same name. There were large parties every night. Once […] we left for the evening & came back an hour later, we just barely found a parking spot since the lot had filled up so much with cars (many parked illegally). Lots of people loitered ourside the hotel entrace smoking cigs (stepping out of their parties in the conference center). The second night we were there, there was LOUD, as in thumping, vibrating into our room loud music/bass blaring). This was at 12:30 at night. At 1am it was still going, so we went & complained. The front desk said they had received other complaints but that the conference center (of the same name!) is a different company & they can't control the parties. They said it'd be done at 2am. After 2, it did stop, but my husband & I had throbbing headaches. It was not a good night's sleep and we cancelled the night we had booked for the next night. The hotel said there would be more parties the next night (a Sunday night) and that we were by an elevator which is extra noisy. My husband & I have stayed in all kinds of hotels and are very low-key but this was too much. I would advice against this if you are a light sleeper, have kids or, honestly, anyone at all. Read moreGenuine Hotels.com guest review
"Nice hotel and very affordable"
The receptionist was so nice.and even knew who I was. Very close to so many places and would go there each time am in CanadaGenuine Expedia guest review
"worth staying at"
Nice rooms and a nice feel to the hotel. Nicer in the inside then outside. I will stay again.Genuine Hotels.com guest review
"Nice hotel, close to hwy"
clean, comfortable, having a micro and fridge was great. Staff was helpful, good breakfast.Genuine Expedia guest review
"Nice hotel and good location"
Breakfasts is not bad just a few item's . Noise from the partiesGenuine Expedia guest review
"In general , the hotel was good and I recomend it."
The only is that my Room was very close to the Ballrrom and Saturday night a lot of noises coming from the kitchen and the party.Genuine Expedia guest review
"It was ok. Had a view of the highway."
The hotel concierge's were not very accomodating. There was a wedding going on the first night we were there and the guests were very loud and rowdy all hours of the night. It was decently cleaned and the continental breakfast was pretty nice with eggs bacon cereal and Canadian bacon.Genuine Expedia guest review
"Nice hotel near airport."
We tried to check in early but was told our room was not yet available, which was okay. We went to the mall near by to pass the time and when we returned, we checked in without any issues. The room was neat & clean. The continental breakfast was good - toast, eggs, canadian bacon, sausage, cereal, milk, OJ, coffee and fruits. We could hear the arty […] in the room across ours from the hallway but thankfully, the noise & "natural" smell did not follow us into our room. There was ample parking but the only downside was that guests who returned later in the night would have to park further from the entrance compared to those attending events hosted at the hotel. I stayed with a friend & thankfully, we had a car to get around. Otherwise, we may have been stranded in the area as all the attractions are about a 15-20 minute drive to Downtown. There is a mall near by, race track, a casino & eateries. Definitely a place to simply get a good night's rest at after a long day. Read moreGenuine Expedia guest review
"Beautiful hotel at great price"
This hotel should be grouped with the Crowne Plaza and Hilton but it is strangely located and oddly managed. Our only complaint was that the walls were a little thin. We didn't notice until the couple next door got into a heated argument that lasted about 15min at 2am. Other than those 15min we didn't hear a thing. Everything in the room worked just […] fine. The bed was comfortable and the room cozy. Best of all the price was right! Read moreGenuine Hotels.com guest review
Price was fair.Location 30 min ride to downtown Toronto-Depending on traffic. You need to have rental car. Not many commerical shops(eats/deli/restuarants are 10/15 minutes drive away. Rooms are small but are clean/comfortable ! Staff very helpful.....They need to clean outside appearance...parking lot. Breakfast was good.Genuine Hotels.com guest review
"The worst place to stay"
This place is nothing what it looks like on the pictures! Located in the middles of warehouses and empty lots, it will take you at least 30minutes to get to downtown Toronto is you are driving. If you have an option of staying in a different hotel I highly encourage you to do so. The rooms at this place are old and smell like dust, it appears that the […] cleaning service uses some type of cleaning scent to mask the dust which makes it smell even worse. Receptionists are rude and not willing to help at all with directions to the city. The place is super outdated and its facilities could use some remodeling. Do NOT stay in this place, there are so many good alternatives around. Read moreGenuine Hotels.com guest review
All seemed pretty nice until breakfast. There was no consideration for vegans and those who dont eat pork - that's a shame.Genuine Hotels.com guest review
"Great location & price"
I was greeted pleasantly & promptly! The room was spacious, clean & comfortable! The price was very affordable!Genuine Expedia guest review
"Nice, basic hotel - good deal for the price"
I chose to stay at the Woodbine on a recent trip to Toronto because there was a deal for $50.00/night - couldn't pass it up! The hotel is about 20 minutes outside of Toronto, which could be problematic if you're flying into the city and don't have a vehicle. The hotel itself was visually appealing, but was nothing special. The first room we got had […] a heating/air conditioning unit that didn't work, but the hotel staff switched our room for the rest of our stay with no problem. The beds were comfortable, the rooms were clean, and the staff was courteous and helpful. I didn't love the breakfast, but having the free option was great, and there was a great selection of teas and YUMMY coffee available with the food. Read moreGenuine Expedia guest review
"Not at all what pictures show"
The room was only as big as the bed and the "banquet" room played music late into the night. It was not convenient to downtown area. Although clean and friendly, it felt like a hostel, not a hotel.Genuine Hotels.com guest review
"CLOSE TO EVERYTHING"
VERY CLOSE TO SHOPPING MALLS, 5 MINUTE TO AIRPORT, 20 MINUTES FROM DOWNTOWN. MUST HAVE A CAR THOUGH.Genuine Expedia guest review
"Good hotel for one or two nights"
Affordable, perfect for one night. Probably only worked out because we had a car. Depending on traffic, the hotel was a 20-30 minute drive to downtown Toronto, but public transportation would have been 90 minutes or more. Staff was friendly during the time we were there. Breakfast was standard continental breakfast fare. Nothing amazing, but free breakfast […] is always a good way to start the day. Furnishing in the room was nice and new, room was a little small, but that did not matter to us. Overall, a good place to stay. Read moreGenuine Hotels.com guest review
"No Free Shuttle"
Had to pay 22.00 for shuttle and had to call 4 times, waited over an hour in -15 weather, not impressed, will not returnGenuine Hotels.com guest review
Hotel was very comfortable, staff were courteous, had an enjoyable stay.Genuine Hotels.com guest review
"Charming hotel in a town with little choices"
The Woodbine Hotel is a quaint hotel with lots of character. It's full of antiques and definitely worth a visit. There is a restaurant in the hotel where they serve breakfast which comes with the room. The room had lots of windows and a breakfast nook. I wish I gotten a chance to do more than sleep there.Genuine Expedia guest review
Great value four your money. Courteous staff. Room was a little on the small size, not much room for the luggage for two people.Genuine Expedia guest review
"Not as nice as I thought would be"
No staff available, old rooms , no comfortable beds,Genuine Expedia guest review
"Nice budget Hotel"
hotel and facilities are good, location is also good but bed size was too small, bed is not sufficient for two. compare to other same price range hotels overall stay was very good.Genuine Expedia guest review
"Nice rooms, comfortable beds"
Front desk staff are not pleasant to deal with. House keeping will have loud conversations in the hall while you are trying to sleep in. Good luck trying to get the front desk manager (Dave) to call you back if you want to complain about something. All that being said, the hotel and rooms are very nice. The bed and linens were very comfortable. I would […] stay here again. Read moreGenuine Hotels.com guest review
I have no complaints at all about this hotel. The accommodations were so elegant they were almost posh. The décor was beautiful and the breakfast hot and hearty. All around, a great choice.Genuine Expedia guest review
"Inexpensive hotel near the airport"
It took forever at check in. The front desk employee was somewhat clueless about efficiencies. There is a very basic breakfast. The is no one other than the front desk on staff if you need an extra towel. You are out of luck if the front desk is busy chatting with a friend. Luckily when I need towels, because they forgot to replace ours, the front desk […] wasn't busy. She had to go into a vacant, already made up room and borrow that room's towels to give to us. Weird. We had an interior room overlooking the breakfast area. I didn't care for this. I couldn't tell what time of day it was. They were unwilling to move us to an exterior viewing room. Read moreGenuine Expedia guest review
Received a very cheap rate. Hotel had everything my wife and I needed for a weekend stay including a comfortable bed, good shower, and good breakfast. The walls were thin and adjacent rooms were booked which made for a noisy evening. Overall, I would stay there again for another good rate.Genuine Expedia guest review
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