"Surprised by price and comfort if room"
This was a great place I even slept great! One downfall was there business center charged $15.00 to access internet from there computer so we had to print our airline tickets elsewhere. Other than that they had great service, rooms are very nice, cleN and comfortable. The pool was beautiful as well!Genuine Hotels.com guest review
"Will stay there again"
Business trip to Orlando. This hotel is close to everywhere. Have stayed there before, and will be staying there again.Genuine Hotels.com guest review
The Point was beautiful! Our room was beautiful. Jessica, Fabio were very nice and helpful. Zero was fun at the outside bar and grill.Genuine Hotels.com guest review
Nice hotel very convenient for families is close to everythingGenuine Expedia guest review
"Nice, Average Hotel"
The Point was a descent stay. I came to Orlando for about 4 nights and was greeted pleasantly by the hotel staff. i was allowed early check-in. The hotel seemed small itself but there are numerous rooms. Inside the rooms are average- bed kitchen and bathroom. The fan in the bathroom did not work and I also would have preferred at least one more mirror […] besides the one in the bathroom! (would have saved us so much getting ready time) I thought the shuttle was a nice concept although the drivers did not explain well on pick up and was a bit rude. Read moreGenuine Expedia guest review
I think all hotel fees should be included in the price quoted and called out where you can see it. The price I paid was a so-called "sale price", but it really isn't worth more than the price I paid since there are so many hidden fees.Genuine Hotels.com guest review
"be careful when booking a suite"
be very careful when you book a suite many rooms are just one room with a tiny fridge. Not a suite at allGenuine Hotels.com guest review
"Good location, very nice room."
A great place to stay if you are coming into Orlando from the west, you will avoid most of the I-4 traffic. Fantastic executive type suites, very roomy and clean.Genuine Hotels.com guest review
Awesome place and super close to universal studios!Genuine Expedia guest review
"Clean hotel, helpful hotel staff, Great stay"
Great hotel next to universal and Disney, very friendly hotel staff, I always stay here when I go to Orlando this location is perfect for universal or Disney the hotel stuff is great and my stay is always pleasant will always return great Hotel.Genuine Hotels.com guest review
"NICE, NICE, NICE"
We had a great time, staff was very friendly, not much parking in the front but it wasn't to bad. Universal and Disney were easily accessible and staff was very friendly. THANKS.....Genuine Expedia guest review
We used our Expedia points, which were doubled if we selected an Expedia VIP hotel. I was disappointed that Expedia would select this hotel as one of its VIP locations. While the hotel was not horrible by any means, there were certain updates that are needed: furniture, the door latch to the bedroom was broken, the chain came off the toilet handle and […] we had to fix it ourselves. Read moreGenuine Expedia guest review
"5 Star experience at The Point Resort"
I would highly recommend this hotel to anyone considering staying in Orlando. Our stay was very enjoyable and the staff goes out of their way to provide excellent service.Genuine Hotels.com guest review
"Even more enjoyable than the first stay"
My husband and I enjoyed our second stay at this hotel. Our first visit was in Dec 2012. Since it was a repeat trip, the manager upgraded us to a one bedroom suite. It was a beautiful room, which was huge, clean and comfortable. The outside pool and hot tub were very enjoyable. We had snacks from the cabana bar by the pool, which were good. Breakfast […] does not come with the room, but there is a café where breakfast and coffee (Starbucks coffee) can be purchased. The breakfast is expensive so we did not have it. There is a complimentary shuttle to Epcot and Universal. We would absolutely stay here again. I have recommended it to friends who have gone to Orlando to visit Disney. Read moreGenuine Hotels.com guest review
"Het was top"
Het was heel goed ik zou zo weer hier naar toe gaan.Genuine Hotels.com guest review
Rooms where perfect and the full kitchen was great. First night the jets on the tub where plugged up, but the fixed them early the next day and it was heaven after walking the parks.Genuine Expedia guest review
"Like being at home"
Excellent location. Close to all attractions. Hotel room was extremely clean and had all the amenities and comforts of home. Bathroom was huge. Kitchen had all of the necessary cooking pots and pans and utensils. Washer and dryer work perfectly. Excellent all around.Genuine Expedia guest review
The room was a suite which was like a timeshare. It had a full kitchen and a soaking tub with seperate shower. There was a balcony in the living room. Only complaint was the view was not so great. Overall it's definitely a nice quiet place to stay in the Orlando area.Genuine Expedia guest review
Great for families and it is close from everythingGenuine Expedia guest review
"Friendly and helpful staff."
Great hotel for the price. Our five your old son loved the pool.Genuine Expedia guest review
"Great winter break"
We had a great stay at the Point hotel. The staff were all very nice, friendly and helpful. The room was very clean, and the location is relatively close to every place we needed. A very enjoyable stay.Genuine Hotels.com guest review
Hotel charged three $12.95 fees. One at booking, one at checking for parking, and one for wifi. Did not disclose that a network cable to connect to internet was available in room so purchasing wifi was not required. Bed was extremely uncomfortable. Came home with multiple bites on my skin after stay.Genuine Hotels.com guest review
Response by The Point Orlando Resort on Universal Blvd We appreciate you staying with us and for taking a moment to comment on your stay. We are terribly sorry to learn that you were not entirely satisfied with the bed. The situation you’ve described is highly unusual and we sincerely wish that we had the opportunity to address your concerns during your stay with us. We would like to share that we do have a resort fee of $11.50 exclusive of tax however, please note that the resort fee is per night. The daily resort fee provides our guests with shuttle service to the major theme parks, self-parking, use of fitness center, Internet access, in-room starter kit, local and toll-free phone access as well as daily housekeeping refresh service. We have reviewed your comments with our management team as your feedback is extremely important to us. We hope that, should you find yourself traveling back to the Orlando area, you will allow us to welcome you back.
Wonderful staff, very caring and compassionate.Genuine Hotels.com guest review
"Nice stay at the Point."
Our stay at the Point was great. The hotel room and facilities were excellent. The staff was very helpful. One thing was that they did not tell us we need to reserve the shuttle for Universal Studios the next day. They did give us a schedule. The pool and bar area were great. Kelly was a great bartender. It was a nice stay.Genuine Hotels.com guest review
Great place to stay, a pleasant surprise for the price!Genuine Expedia guest review
"Nice Hotel close to Universal Studios"
it is a small place but very comfortable. the room was nice space and equipment wise both. the sofa sleeper could have been better,.Genuine Expedia guest review
"Upper class with unnecessarily cheap tendencies"
Had a suite with sitting area, full kitchen including Keurig coffee maker, separate bathroom, free wireless. All very, very nice. Only minor grumbles would be the absence of a pen and notepad anywhere, no desk, so only place to work was a glass-top table, so bring a mouse pad. Lobby area is pretty small and only room for two people at the desk, so occasional […] congestion for checkin and checkout. Breakfast ($11) was terrible - fake scrambled eggs, sickly oatmeal, cardboard bacon. The sign said "We proudly serve Starbucks", but the coffee didn't taste like Starbucks and the tea was Liptons not Tazo. If you're staying here, first stop should be the grocery store to fill up the fridge and cook your own breakfast! Read moreGenuine Expedia guest review
Good hotel, close to Universal Studios. I have stayed in the past and hotel is perfectly acceptable.Genuine Hotels.com guest review
"Our 6th stay ... And we'll stay again."
In a town (Orlando) where many times you get LESS than you expect when it comes to hotel stays, The Pointe Orlando is refreshing positive surprise. A nice, newer complex providing better than average, quality accommodations with a very pleasant staff, all at reasonable rates.Genuine Expedia guest review
"Universal Studios/Harry Potter Birthday Trip"
It was wonderful. My friend and I met up with my parents to go to Universal Studios. The hotel was located 1.5 miles away from Universal and had shuttle service. The staff was very friendly. I highly recommend this hotel for going to the parks!Genuine Hotels.com guest review
"Very nice hotel"
Very nice hotel, but not much of a resort. I live the fact that it's close to Universal Studios but a big drawback for me is there isn't an airport shuttle available.Genuine Expedia guest review
The room was very nice, but the hotel is under construction.Genuine Expedia guest review
"Good Condo-Tel ... Good Staff ... Good Value"
The Pointe in Orlando is a good, slightly-off-the-main-strip condo-tel. We stayed there at least 6 times (in the Grand Suites) and found the staff to be very pleasant and accommodating and the complex to always be well maintained and quite. Very close (one block) to International Drive however far enough away to be quite and making driving much easier […] than dealing with all the traffic on I-Drive). Read moreGenuine Expedia guest review
Nice hotel, kind of a pain if you don't have a car, everything is a cab ride away.Genuine Hotels.com guest review
Our stay was very uncomfortable. The room we booked was small for a family of 4. There is no washer and dryer available for guests, unless you pay more for a more expensive room. Can You imagine 6 days without a washer and dryer machine available? No ice machine. If you want ice you have to ask to the attendant at the bar, and hope they won't make a […] long face. All the hotel staff are friendly. Read moreGenuine Hotels.com guest review
Husband surprised me with this trip. Overall was a nice hotel. Wish they included complementary breakfast. Didn't find anything in room that indicated room service nor did we locate any vending machines. Also, didn't see any evacuation plan in case of emergency. Rooms were clean and staff was very friendly but not too informative about local restaurants. […] Probably would choose different hotel with more to offer if going to pay those prices. Read moreGenuine Hotels.com guest review
"Great stay at the point"
From the minute we checked in at the front desk the point exceded my expections. The check in was smooth. The one bedroom suite was very clean and large. Full kitchen and washer and dryer was very helpful during our 1 week stay. The pool was clean and warm. The pool bar service was excellent and the food was good. The breakfast bar in the lobby was […] well worth the money. Read moreGenuine Hotels.com guest review
"The best! The only place I stay!"
Second time in a year. Feel Better then home. All personal are awosome! Simply the best!Genuine Expedia guest review
"Lots of room and amenities for family with kids"
We stayed in a 1 bedroom suite and I was really happy with the amount of space and amenities available. We had a full kitchen with dishwasher, microwave, cooking range, oven, toaster, keurig coffee maker, washer and dryer. We had 1 TV in the living room and 1 in the bedroom.The suite was clean when we arrived and overall it was a pleasing experience. […] The hotel staff was very pleasing. We had following issues. 1. The TV in the living room was not working when we arrived. I was told that someone will come and fix it the next day but it never happened. I did not mid that because I was able to fix it myself by just hooking in the cable myself the next day :). I would have appreciated the follow up from the hotel staff on this. 2. I was told that my room will be cleaned every day but all they did was fixing the bed and nothing else. The bath tub and kitchen was still dirty. Read moreGenuine Expedia guest review
"Great location-great amenities"
Overall a great resort. The housekeeping department is less than adequate. Had to call front desk TWICE for clean towels and washcloths. Never gave extra toilet tissue or refill Kleenex.Genuine Expedia guest review
"5 star hotel"
This was my 3rd time at the point. The one bedroom suite is very nice and a great buy for the money. The check in was very smooth...the heated pool and hot tub was very nice on a cool November days. Food at the pool bar was excellent. The kitchen in the suite are fully equipped and has a washer , dryer and dishwasher.Genuine Hotels.com guest review
"Nice hotel, close to universal"
Really friendly staff, clean, quiet rooms. Wish they offered some times in the middle of the day for the shuttle, but it was close to universal so it would be a cheap cab rideGenuine Expedia guest review
"unexpected comfort and luxury for the price"
I was pleasantly surprised at the size of our 2 bedroom suite. One room had a beautiful bathroom with jetted tub, a separate living/kitchen (stove, fridge, microwave, dishwasher, sink) area AND the bathroom had an entrance from said living area and the bedroom (bedroom had a huge bed). Plus a washer and dryer that was included- no coin laundry here! […] The second bedroom not much smaller: Small bathroom with bath/shower combination, small wet bar with the necessities (microwave, fridge, sink) and again, a huge bed. All rooms had flat screen TVs (3 total). We stayed on the ground floor facing the pool- it was quiet, clean, and towels and toiletries were replenished everyday- did I mention FREE internet?!?! Near many restaurants and theme parks. Wish I could have stayed longer. I would give it a full 5 stars all around BUT there were some sketchy people circling the parking lot at night and there was an error at check in where they charged my credit card 10x what the resort fee was- they assured me they would fix it, I trust that they will but the additional worry of me paying over a grand for the stay made me knock off one star. However, I will DEFINITELY stay here again if I am go back to visit Orlando. Read moreGenuine Hotels.com guest review
Perfect place.... 2nd stay there. Close to everything, Clean, and a great staffGenuine Hotels.com guest review
I really enjoyed myself at this hotel... i give it a ten for evwrythingGenuine Hotels.com guest review
"Hotel very comfortable and charming."
Excellent view. Great location. Slept like a baby. Would love to do it again!Genuine Expedia guest review
Really love their service and quiet environment.Genuine Hotels.com guest review
Good value; reasonable distance from the convention center.Genuine Hotels.com guest review
"Good business traveler hotel"
Good for business boring and sterile for a vacation type hotel for the price, in the right area but back off the main roads by itself, clean nice hotel but overpriced if you pay full price, if you get a deal than goodGenuine Expedia guest review
We stayed 2 nights, our family of 6 had 3 rooms. Everything was very pleasant. No complaintsGenuine Expedia guest review
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