"Relaxing Weekend Getaway"
The staff at this hotel was wonderful. They took the time to speak to guests & offer help before it was even needed. Our 1 bedroom suite was very comfortable, though the tvs were not the best quality. They were definitely showing their age. The kitchen was nicely equipped, but it could have used a new tea kettle. The bathroom was wonderful with both […] a separate shower and full-sized tub. The swimming pool and hot tub were nice. The pool was a very pleasant 82 degrees. There were plenty of chairs, but they could use a few more tables with umbrellas. The breakfast buffet was okay, but far from exceptional for the price. The food was cold and ordinary. It would have been nice to have the bacon & eggs, though bland, at least warm. For a medium-priced hotel, this was very nice and we would come back. Read moreGenuine Expedia guest review
Response by The Point Orlando Resort on Universal Blvd Thank you for making us a part of your weekend getaway! We appreciate your wonderful compliments to our team. Here at The Point, we are always aiming to provide exceptional guest service to all our guests and we are so happy that you recognized that.Thank you for sharing your feedback with us regarding the items in your suites as well as the breakfast buffet. We take each and every one of our guest’s comments extremely seriously, as we use this feedback to make changes and improvements to our resort. With that being said, we are so pleased to learn that you will come back to stay with us. We look forward to serving you for your next visit here!
"Highly Recommend - Friendly Staff, Comfy Room"
I cannot say enough good things about the staff at Point Orlando. They are helpful, courteous - always smiling. It is clear that they take pride in their work and in making their guests feel welcome. I did not get to try out the pool, but did see other guests playing and having fun on my way to the cabana grill, which serves good comfort food. The room […] was clean and comfortable. The bed is a little soft for my personal taste. However, I slept great anyway! The location is convenient to Universal Studios, the Wet n' Wild Water Park and the OC Convention Center. I would definitely stay there again. Read moreGenuine Hotels.com guest review
"Close to Universal Studios and Great Hotel"
The hotel was beautiful, food was very good, the pool and pool bar were great and after a long day at Islands of Adventure it was nice to have everything right there. We didn't have to leave once we got to the hotel.Genuine Expedia guest review
Response by The Point Orlando Resort on Universal Blvd It is so lovely to hear that you were able to relax by our beautiful pool area after a long day at the parks. We are glad that you enjoyed the convenience of our facilities. We hope that you will return to stay with us for your next adventure to Orlando!
"Not a good experience!"
Worst sofa bed. Didn't paid the amount that expedia provide, had to pay more! (And I am not talking about taxes) The staff didn't help when I asked if they know laundry service near the hotel! Like these girls didn't know anything at all!!!Genuine Expedia guest review
Response by The Point Orlando Resort on Universal Blvd Ubi, we are so disappointed to learn that your stay was not as great as we would have liked. We are sorry for any miscommunication regarding your bill, we will be addressing this internally with our team. We hope that you will consider giving us another chance when you return to Orlando.
We are local & stayed just for one night. We had a great afternoon & decided to stay by the pool the next day until 3pm. The staff is very nice & provided a great customer service. Room was very clean & cover all the basis. Food at the Cabana was very good at reasonable price. Great location.Genuine Expedia guest review
Response by The Point Orlando Resort on Universal Blvd Thank you for choosing our resort for your one night stay. It is so nice to know that you had a great time by our fabulous pool. Thank you for also mentioning how much you enjoyed the food served by our Cabana Bar & Grill. We hope that you will stay with us again for your next escape!
"Very Accomodating Hotel Staff"
Very impressed with entire team. From Mgr to maintenance who had to let me in room (door would not open). In town early for conference (in limbo waiting on room). Mgr let us check in early - HUGE blessing!!Genuine Hotels.com guest review
"Nice staff. Confortable rooms"
Everything went smoothly, hotel room were clean and staff was very helpfullGenuine Expedia guest review
Response by The Point Orlando Resort on Universal Blvd Thank you for your review. We are so pleased that you enjoyed your stay with us. We hope to see you again soon!
The free shuttle to area parks was great. No free breakfast or lobby store to sell toiletries, but everything else was great. Nice pool, hot tub, workout room. Very close to Universal, walking distance to water park. Great staff.Genuine Hotels.com guest review
"Very convenient to Universal & Fun Spot"
Very clean, well-kept rooms, lobby & grounds. "Just-right" friendly front desk. The young man who greets you while waiting a few minutes to check in is very polite, sincere, helpful, and informative (Justin). The pool area is actually even nicer than expected with stylish pavers and a spacious, resort feel to it. The food at the outdoor Cabana Bar & […] Grill is average, but all else about The Point Orlando Resort was very very good. We had two rooms. I would highly consider staying there again. Read moreGenuine Expedia guest review
Response by The Point Orlando Resort on Universal Blvd We are so grateful for your recommendation, Doug! Thank you for commenting on the friendly and efficient guest service that we have become known for. We are so glad that you enjoyed spending time by our beautiful pool area. It is wonderful to hear that you will consider staying with us again. We can’t wait to welcome you back for your next visit to Orlando!
"Close to everything"
Stay here every time, never disappoints, clean and neat. Staff very professional.Genuine Expedia guest review
Response by The Point Orlando Resort on Universal Blvd It means so much that we are your preferred choice of accommodation in Orlando! Thank you for your continued support and great compliments to our team! We look forward to serving you again for your next trip!
"Convenient, inexpensive and comfortable"
I recently had a one day trip to Orlando. I got into The Point late in the evening and was able to enjoy a nice meal and drink at the cabana by the pool. The room was comfortable making for a good night of rest and the breakfast was good. Simple and effective!Genuine Hotels.com guest review
The personnel is courteous, the facilities are excellent, the room is very nice. I don't give it a 5 because of the bed quality, its the only thing I see they need to improve.Genuine Expedia guest review
Response by The Point Orlando Resort on Universal Blvd We appreciate you for sharing your experience with our resort. Thank you for mentioning how much you enjoyed our facilities as well as attentive guest service. We value your feedback in regards to the bed, we will be addressing this internally with our team. We hope that you will choose to stay with us again!
great service and nice hotel! the manager was attentive to any needs.Genuine Expedia guest review
"Convenience of location"
The hotel was located really close to wet n wild, universal studios, and a whole bunch of upscale restaurants such as the one I visited: taverna opa. The only issue we had with this hotel was that there was a dirty rag left in the bath tub, and on the counter there were left over trash such as a coffee stir and open sugar packets. Overall the room was […] really nice. Read moreGenuine Expedia guest review
"Nice hotel near Universal."
We wanted a nice hotel near Universal and not pay the Universal hotel prices. Everyone was very friendly and helpful when we got there. They map quest some areas for us. It was our anniversary so we just stayed one night but I would definitely stay more nights next time. The rooms were clean and the pool area had a hot tub and bar. For one night, we […] had such a great experience. I can't wait to go back! :) Read moreGenuine Expedia guest review
Very nice/new looking. Clean. Close drive to parks, shops, outlets, etc. Microwave, minifrige, dishes in room- publix is a 5 minute drive away, so you can save on food. The bed was not great, felt like I was laying on springs. Pool was pretty big lots of chairs. Would repeat if in the area.Genuine Expedia guest review
Spacious, clean and a good price. There were lots of people roaming around--it didn't feel very safe.Genuine Hotels.com guest review
"Very friendly and accommodating hotel staff, but.."
We arrived late afternoon - early evening. Check-in was relatively quick, though with a caveat. I had requested a room on a lower floor and they had us on the 7th floor. My wife won’t ride in a elevator. The girl at the counter told me that was the lowest they had, which would have meant us walking up and down the stairs from the 7th floor several times […] a day. The manager was standing nearby and asked about our conversation - when I explained the situation he was able to find us a room on the first floor, which I greatly appreciated. Unfortunately it rained hard each day we were there - not the whole day but for hours at a time. Making our stay in the "sunshine state" kind of gloomy. It's obvious they have done away with driver education in Florida. People drive all over the road, don't use turn signals and many seem oblivious to all that is around them. Traffic in the morning and evening is a nightmare. Leave early to return the rental car - the return area is a poorly marked maze which was even confusing for the GPS which guided us to an airport hotel. All things considered, we probably won't be returning to Orlando anytime soon. Read moreGenuine Expedia guest review
"The best hotel in Orlando."
The Grand Suite was like a apartment, just over 700 square feet. Full kitchen, Washer and dryer, separate shower and tub. Breakfast for 2 every morning.Genuine Expedia guest review
"Excellent place for a family!"
The stay was maybe too short! We loved the hotel, amenities, the room was ridiculously comfortable but that's what we paid for... they even had my choice of coffee in the room and I never asked for it. Going in with a baby that's so used to the comfort of his own home was nerve wrecking... made no difference to him! We were all very happy with the stay. […] Everyone was extremely corteous and helpful. We just had a slight mishap with the shuttle service that takes guests to the parks which is not the hotel's fault. I just wish they would have offered an alternative as a courtely instead of having me deal with the shuttle co directly (which was a very dumb move). Read moreGenuine Expedia guest review
"Fabio is amazing"
Excellent customer service reps. Fabio was on top of everything. Very clean hotel. only issues were blocked sinks in room and breakfast quality was poor for the cost. PLEAE IMPROVE YOUR BREAKFAST PROCESS! not enough tables at breakfast. Too slow to re-stock breakfast items. Eggs were horrible and pancakes were old. Coffee was empty and had to wait some […] time for fresh refill. Check out was horrible as only one customer service rep for a very long line at 11:00am. Read moreGenuine Hotels.com guest review
"Will stay again"
Spacious and clean room. Friendly staff. Very convient to outlets, mall and attractions. I will give stay 4 stars but 10 minutes before check out the hotel had only one person at the front desk so I waited over 20 minutes so I will rate overall stay 3 1/2 stars.Genuine Hotels.com guest review
This is the second year we have put our staff up at The Point. We have found the service from the front desk to the cabana bar to be excellent. We plan on staying there again. The rooms are spacious and clean.Genuine Hotels.com guest review
The location was very helpful and the staff was greatGenuine Hotels.com guest review
"Best hotel/resort that we have stayed in 11years!"
Orlando gets a lot of visitors, and their hotels show it. With our past stays at local hotels in orlando, the experience has been a nightmare. This past stay at The Point Orlando Resort on Universal blvd. was different from all the others. The hotel and pool was very clean and quite. The staff was more than friendly. The parking was on the property. […] The location was near international drive and Universal studios. We will recommend and stay again. Be sure to understand that there is a resort fee, but well worth it! Read moreGenuine Hotels.com guest review
Really enjoyed our stay! Hotel staff was very accommodating and friendly. Room was comfortable and the hotel was close to restaurants, shopping and local attractions.Genuine Hotels.com guest review
"Boutique great word... felt very at home!"
I would stay again... did not feel overcrowded friendly staff professional and took care of all my needs not a major resort but I enjoyed the stay.Genuine Expedia guest review
Decent for price. Could have stood to have a few more staff on hand at checkin. Overall a nice hotel for the price.Genuine Expedia guest review
"close to Universal"
I loved it.One of the finest places I have ever been!I will defiantly return!Genuine Hotels.com guest review
"Quick Trip to Orlando :)"
We were very happy with the Point! It was a bit hard to find the entrance but once we did, we found we were within a few minutes drive of many restaurants. It is definitely close to the Universal Parks but a bit farther away from Sea World. We took the hotel provided transportation one time and while it was a bit cramped, it's a short drive so it didn't […] bother us. The times we wanted to leave led us to take a taxi instead of the shuttle but we'd definitely recommend it! One tip would be to have the address because the name can be confusing when asking a taxi driver to get you there. We used Siri on our phone.They had Keurig machines in the room which was a pleasant surprise! We didn't figure out the A/C the first night but once we did, we were very comfortable :) Finally, the bathroom's hot water ran out a bit quickly for me but I take long showers. It may be worth planning out showers though so everyone has access (I took mine at night and my husband took his in the morning). We did visit the pool and the dining area which were both very nice! The food was okay but the portions were small (although I am pregnant now so my portions are a bit bigger now!) The continental breakfast is very good although it is expensive. If you eat a fair amount, it's worth it. They have a bistro as well :) If the breakfast would be included in the price, that'd be great but even if you could order with your hotel package that'd be nice too, perhaps at a discount. Read moreGenuine Expedia guest review
Had a great stay at The Point while visiting Universal Studios earlier this month. Stayed for three nights. Had a room overlooking the pool. The kids enjoyed the pool. Staff was friendly. Room was cleaned timely each day. There was plenty of parking. We took advantage of the free shuttle to Universal both days. The quality of the food, both by the pool […] & at breakfast was less than desired. Therefore we ate outside of the hotel most meals. The stay was comfortable & convenient. Would definetly recommend the hotel. Read moreGenuine Hotels.com guest review
Boring place to Stay Nothing to Do Small Staff was excellentGenuine Hotels.com guest review
Great. Close to everything. Lovely comfortable rooms.Genuine Expedia guest review
The Pointe Orlando Resort was marvelous. Great location, near Universal, Sea World and 20 min to Disney. Friendly, accommodating staff made our families staff wonderful. Rooms were clean, well appointed and comfortable. I'd recommend and would return.Genuine Hotels.com guest review
"Room 102 H"
The hotel front desk staffer (Fabio) was able to my our late arrival smooth. The room was roomy and clean with plenty of towels.Genuine Expedia guest review
"vacation in orlando"
This hotel was the greatest ever1 highly recommended to anyone and everyone. Staff was great. Room very clean. Staff vvery courteous. Great location.Genuine Expedia guest review
-The hotel is not closed to the Universal Studio -the room are very small - on the picture on hotel.com show balcony but when you arrived they try to charge update - the air conditional make a lot noise - the checking is at 4pm and they doesn't have available the room after that hour - Very spence for the type hotel and the service, I don't recommend […] it hotel to any body. Read moreGenuine Hotels.com guest review
"Great Hotel close to Universal."
We were very pleased with the accommodations at The Point Orlando. It was very clean and comfortable. It is only a 15 minute walk from Universal if the shuttle times do not work with your schedule. Everyone there that we came in contact with was very friendly. I highly recommend it.Genuine Expedia guest review
"Brief Orlando Stay"
The hotel and staff were great. My son needed an early check-in due to an important event and the staff was very accommodating and professional. Look forward to returning.Genuine Hotels.com guest review
"Clean and nice"
Really nice hotel hidden in an older part of the neighborhood. Very clean and nice pool area is very niceGenuine Hotels.com guest review
"only if you have to"
well, breakfast is poor, and expensive , not much of a dinning place, the room is poor, old furnitures, the doors are making noise the staff will lock you out if you own them 1 dollar the location is good very close to international drive streetGenuine Expedia guest review
Hotel was excellent! Service was great. Rooms were perfect. I was beyond satisfied and would definetly stay there again.Genuine Hotels.com guest review
I enjoyed my stay. The staff was nice. the room was clean. didn't hear the people in the next room. Parking is available, but at night you might have to park a bit far from the front door. You may also have to share an initial door before you get to your room. The rooms were nice though.Genuine Hotels.com guest review
Close to EVERYTHING. Attractions, theme parks dining all within walking distance. The hotel staff were polite and the view from the back balcony was beautiful!Genuine Expedia guest review
My family and I enjoyed our stay. The room was awesome! The shuttle times could have been better and the breakfast was lackluster, but the comfort of the room, the other amenities, and the price were outstanding!Genuine Hotels.com guest review
"Excellent for a one-night stay"
We stayed overnight after arriving late in Florida at Orlando International Airport. The trip to the hotel was quick, and it was very convenient to Universal Parks. We had a great night's sleep - the bed was very comfortable, and the room was quiet.Genuine Expedia guest review
"Nice, a little pricy"
This hotel is nice and comfortable. The staff was polite and competent. The only downside were add-ons to the price like a "resort fee".Genuine Hotels.com guest review
The room was beautiful. The kids loved the pool. The hotel was close enough to drive to attractions, but far enough to not have lots of traffic.Genuine Expedia guest review
"Nice hotel just outside the business"
Beautiful pool and courtyard. Very clean. Excellent and friendly doorman service. Poor customer service with a couple front desk supervisors. Barely friendly and acted like I was taking up their time checking InGenuine Expedia guest review
"My Weekend Respite"
Lovely staff...I arrived at three pm on a Friday . Greeted by wonderful front desk staff, very accommodating and an informative bellman Josh. Room was read and where I requested......is always a giant plus for me. I entered an immaculate room, comfortable bed, and a wonderful whirlpool bath. Just what I needed to chill out. I bought my own food and […] it was like cooking in my very own kitchen fully stocked kitchenette with utensils, pots pans..etc. Did not utilize any of the other facilities. But the walk to International Drive and the Prime Outlets was only about a mile and a half away. The only unfortunate part was nature happening..big storm knocked out the TV and intermittent internet....left for a boring but relaxing evening. I am planning to return to the hotel later this year. Read moreGenuine Expedia guest review
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