All hotels in Liverpool, England, United Kingdom
1 room, 2 adults
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1 Speke Hall Avenue, Liverpool, England, L241UX, United Kingdom, ‏‎855-239-9222
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Hotels.com reviewsTripAdvisor reviews
4.1 / 5Excellent

Score breakdown (from 329 reviews)

  • Service
    Fantastic service
  • WiFi
    Good internet service
  • Value
    Best value for money
  • Breakfast
    Breakfast is average
  • Bar
    Bar is not good
  • Food
    Food is not good

The following English reviews were posted by hotels.com guests from other countries:

1.0 / 5Poor
"Very disappointing stay."
Stayed here 3 times before. Unfortunately this stay wasn't positive like many others were. Sofa bed wasn't set up, and was also charged £30 extra for an unknown reason. I called the hotel directly to ask why and nobody could give me a reason as to why I'd been charged this. Other hotels near to this one, I'd recommend pursuing other avenues before resorting to this one.
Genuine Hotels.com guest review
1 night trip with friends Feb 28, 2015
chris
GB
4.0 / 5Excellent
"Simply good."
Good wifi in hotel. Breakfast simple and ok quality, layout was a bit confused. Good room and attentive staff. Ample car park with CCTV.
Genuine Hotels.com guest review
1 night business trip Mar 2, 2015
A Traveler
GB
5.0 / 5Outstanding
"Great when you find it !"
A typical Holiday Inn Express with a good breakfast, helpful staff and well appointed room. My only complaint was location. It was described as 0.3 miles from airport but was much further I am a walker but it took 20 minutes to walk there; I think about 1 mile. Finding the hotel was difficult as although next to a main road most airport buses do not pass it. The 'Taxi bus' was a great service to the door but only runs 3 times a day.
Genuine Hotels.com guest review
2 night trip with friends Feb 17, 2015
kathleen
GB
5.0 / 5Outstanding
"Great location - no bacon"
Clean well kept hotel friendly staff. secure parking with barrier. About 20 mins into Liverpool. only negative sadly was no bacon on the breakfast buffet asked staff but they didn't have any
Genuine Expedia guest review
Other trip Feb 22, 2015
carol
GB
3.0 / 5Good
"Basic hotel"
Most basic hotel, no frills which is reflected in the price. Bed was comfortable, sofabed not so much. Breakfast is ok.
Genuine Hotels.com guest review
2 night family trip Feb 13, 2015
A Traveler
IE
5.0 / 5Outstanding
"Great for a short stay !staf were great as well !"
Great customer service , good location ! Enough space for a family !
Genuine Hotels.com guest review
1 night family trip Feb 14, 2015
Emilian
GB
4.0 / 5Excellent
"Good comfortable base"
We got a great reception and settled in quickly in the comfortable crisp surroundings.
Genuine Hotels.com guest review
2 night family trip Feb 8, 2015
Micheal
IE
4.0 / 5Excellent
"Good hotel close to airport. Friendly staff. Reaso"
Good hotel close to airport. Friendly staff. Reasonable rate.
Genuine Hotels.com guest review
1 night family trip Feb 10, 2015
A Traveler
IE
4.0 / 5Excellent
"Hotel Stay"
Nice Hotel Very plesant staff Bit cold in the reception area as front doors opening frequently Would use again
Genuine Hotels.com guest review
1 night family trip Jan 31, 2015
John
IE
5.0 / 5Outstanding
"Fantastic staff, good food, good value"
Staff were terrific. Immedietly extended check out time upon arrival. All the staff were extremely friendly and enthusiastic. All had a good knowledge of the area, and were at hand to help book Taxi's to the city centre. Food was good. Burger and chips, very well presented and cooked. Stayed at the Hilton in Manchester in December. This place was better than there. Staff couldn't do enough to help you.
Genuine Expedia guest review
Other trip Feb 2, 2015
Richie
GB
4.0 / 5Excellent
"Cheap & cheerful"
Cheap & cheerful. Food not great and highly priced
Genuine Hotels.com guest review
1 night family trip Jan 24, 2015
A Traveler
IE
4.0 / 5Excellent
"Nice basic hotel, Shame about being knocked up!"
Nice basic hotel, clean, facilities ok. Bed not the best I've stayed in. Only downfall is the door being knocked on 3 times by cleaners before 11am despite being told that check out was 11am. Anyway staff nice and hotel room clean
Genuine Expedia guest review
Other trip Jan 25, 2015
razzwr
GB
5.0 / 5Outstanding
"Lovely hotel nice garden centre next to it"
Had a pleasant stay room very clean and comfortable
Genuine Expedia guest review
Other trip Jan 24, 2015
Roz
GB
4.0 / 5Excellent
"Clean hotel and ideal location"
Hotel was great value for money and met all of our requirements. Staff were very friendly
Genuine Expedia guest review
Other trip Jan 7, 2015
A Traveler
GB
4.0 / 5Excellent
"one night december 2014"
one night stop over no problems . efficient check in and staff rooms clean buffet breakfast adequate
Genuine Hotels.com guest review
1 night family trip Dec 20, 2014
TASOS
GB
3.0 / 5Good
"Christmas Break"
pitty the room did not get cleaned and bed made, clean towels on Christmas day!!Since the room rate was mush more expensive for that day.
Genuine Hotels.com guest review
5 night family trip Dec 27, 2014
JAMES
IE
5.0 / 5Outstanding
"Booked for parents"
I booked this as a Xmas present to save my elderly parents having to drive home after a flight. They said the hotel was fantastic and had a good night. They also said breakfast was good.
Genuine Expedia guest review
Other trip Dec 31, 2014
A Traveler
GB
4.0 / 5Excellent
"Get new beds"
Very uncomfortable bed
Genuine Hotels.com guest review
2 night trip Dec 13, 2014
W
GB
3.0 / 5Good
"Holiday Inn Express, Liverpool"
Hotel was clean, comfortable and close to the airport. Food choice was a bit limited for both evening meal and breakfast, but quality was reasonably good.
Genuine Hotels.com guest review
1 night trip with friends Dec 14, 2014
Jennifer
GB
5.0 / 5Outstanding
"Weekend stay 13-15 December 2014"
Very good but make sure soap dispensers are kept full
Genuine Hotels.com guest review
2 night family trip Dec 13, 2014
John
GB
4.0 / 5Excellent
"Ideally situated for either airport overnight stay"
We stay here three or four times a year. Both pre/post flight stop overs or weekend visits to Liverpool - enough said, been coming here since it opened, got to be good.
Genuine Expedia guest review
Other trip Dec 16, 2014
carol
GB
5.0 / 5Outstanding
"Nice place very clean,"
Very good breakfast, friendly staff I recomended to all my friends
Genuine Expedia guest review
Other trip Dec 16, 2014
Adriana
GB
4.0 / 5Excellent
"Holiday Inn Liverpool Airport"
very enjoyable but £4.95 for a can/pint of Guiness was disgraceful
Genuine Hotels.com guest review
1 night trip with friends Dec 6, 2014
gary
GB
3.0 / 5Good
"poor breakfast"
Hotel clean and tidy and staff pleasant. There was to much noise from all around. The breakfast was not very good. How can you have a cooked breakfast that does not include bacon and tasteless sausages .
Genuine Hotels.com guest review
1 night family trip Dec 6, 2014
Kevin
GB
5.0 / 5Outstanding
"rnd"
very good
Genuine Hotels.com guest review
1 night family trip Dec 4, 2014
john
GB
2.0 / 5Fair
"Quality service, substandard comfort!"
Extremely disappointed with the hotel in general!! Whilst I cannot fault the welcome and friendliness of the staff, the rooms leave much to be desired...Small, basic, cold, and with low stading, moving uncomfortable beds (hotel beds should not be on castors - surely a health and safety risk and definitely an accident waiting to happen!!). Having stayed in numerous IHG hotels and the Holiday Inn Express chain, this is at the bottom end for amenities and comfort. The hotel is well situated for the airport, retail and the city of Liverpool - and despite its proximity to major roads and airport, it remains quiet throughout the night...but all in all, I'm certain better equipped hotels are near by and available at a similar rate!
Genuine Hotels.com guest review
1 night family trip Dec 3, 2014
jason
GB
5.0 / 5Outstanding
"excellent hotel and stafg"
This was a fantastic hotel to stay in. Staff went above and beyond for us, printing maps for our journeys and arranging a takeaway breakfast for my son and coffee for us and providing us with the new gate code for the following morning for our early start. Its the little things that matter!!!! Room was very clean and comfortable and I would recommend this hotel.
Genuine Hotels.com guest review
1 night family trip Nov 29, 2014
Elaine
IE
4.0 / 5Excellent
"Mrs"
The hotal was great value for money, clean and staff were helpful. I would stay there again.
Genuine Hotels.com guest review
1 night family trip Nov 30, 2014
Siona
GB
5.0 / 5Outstanding
"All the basics done exceedingly well."
For the price compares extremely well with hotels 3x more expensive. Spotlessly clean, quiet rooms, superb power shower and ample free parking. Food not great but priced accordingly and HI Express are not gastro hotels.
Genuine Hotels.com guest review
4 night business trip Nov 24, 2014
Chris
GB
3.0 / 5Good
"Business trip"
Cheap convenient hotel. Unfortunately the sink in my bathroom was cracked and stained. Also the breakfast could have been a lot better
Genuine Hotels.com guest review
1 night business trip Nov 17, 2014
Mark
GB
4.0 / 5Excellent
"Suitable also for City visit"
Very tired mattress and no hot water on day 2 of stay (discount given). Apart from that we enjoyed our stay and were pleased with the hotel and staff. Breakfast was good and overall the hotel was ideal for us; free parking, breakfast and just 15mins by car to City centre. Oh and the lobby zone would benefit from increased fresh air.
Genuine Hotels.com guest review
2 night romance trip Nov 14, 2014
Andrew
GB
5.0 / 5Outstanding
"Ideal location just on outskirts of Liverpool."
Everything good except forgot to mention shower in our room 101 , shower temperature wouldn't adjust from hot. Not very safe.
Genuine Expedia guest review
Other trip Nov 20, 2014
Judith
GB
5.0 / 5Outstanding
"Your staff are a credit to you :-)"
My husband and I had been in a serious car crash which resulted in me losing the sight in my right eye. Since 14 August I have had to have numerous operations to fix the eye and the most recent being whether I would regain the sight. I wanted my mum and dad to be with me so booked us into the hotel having been too long in Manchester and having traveled from the IOM. All I can say is that the staff were exceptional........ especially both Anthony and Hannah who looked after us all amazingly. We also met Paul, the general manager who was just as hospitable and spent the time talking to and looking after us. The rooms were spacious, spotless and comfy. The breakfast was standard but tasty. Overall our experience was fab and we will be staying here again when we next visit Liverpool - even though out of the city centre, a taxi is £12 or there are buses - does the job. Well done - your staff are a credit to you indeedy :-)
Genuine Hotels.com guest review
3 night family trip Oct 31, 2014
tracy
GB
5.0 / 5Outstanding
"Slightly out of town, but well worth it."
We booked this hotel because it was half the price of Central Liverpool hotels and we weren't disappointed. Even with the cost of the taxi's to and from Liverpool centre on top of the hotel cost - we saved a fortune!
Genuine Expedia guest review
Other trip Nov 3, 2014
Mike
GB
3.0 / 5Good
"Smart Looking Hotel. Easy to find."
Staff very pleasant and helpful. One staff member noticed our son likes trains and gave ua details to a small trains station. Rooms are clean and modern. Hotel had other families there and they seemed happy too. Located walking distance to Tobys Carvery (after a long journey that was welcomed) and 30mins from Chester Zoo. All in all; hotel ticked what we were looking for!!
Genuine Expedia guest review
Other trip Nov 3, 2014
Family of 3
GB
4.0 / 5Excellent
"Nice Hotel, but dont eat the breakfast"
Comfortable, nice staff and overall nice place to stay. The only problem I had was with the breakfast. It was very poor quality food with a strange taste from the eggs and sausages.
Genuine Hotels.com guest review
3 night family trip Oct 24, 2014
A Traveler
IE
4.0 / 5Excellent
"Enjoyable stay"
Very enjoyable stay. Staff very helpful and friendly. Comfortable and clean rooms. Breakfast has wide variety of options.
Genuine Hotels.com guest review
1 night family trip Oct 3, 2014
A Traveler
GB
3.0 / 5Good
"Nice clean hotel"
The breakfast was fairly basic but did the job at the time. Room was very nice.
Genuine Expedia guest review
Other trip Oct 27, 2014
katie
GB
4.0 / 5Excellent
Nice clean room and bathroom. Good breakfast. Friendly staff. A bit far from things.
Genuine Hotels.com guest review
4 night family trip Sep 27, 2014
A. Crisp
CA
5.0 / 5Outstanding
"Nice"
Attended for football. Staff were very friendly and helpful. Room was comfortable. Nice breakfast.
Genuine Expedia guest review
Other trip Oct 12, 2014
A Traveler
GB
4.0 / 5Excellent
"Close to city centre"
Great services. Only 20 min drive or £13 taxi. Staff helpful and polite.
Genuine Expedia guest review
Other trip Oct 6, 2014
A Traveler
GB
5.0 / 5Outstanding
"Great for flying and shopping"
We stayed after a late flight in from Geneva, but still we were greeted with a smile and efficient service. Since we were very tired all we wanted was a quick check-in so that we could get to sleep, this we got. The en-suite bathroom is clean, spacious, well-lit and especially convenient with the door on the toilet so that one can use it and the other the shower. The breakfast was varied and of good quality with plenty of choice and quantity. I use this hotel every time when flying since it's such good value. Thank you.
Genuine Hotels.com guest review
1 night family trip Sep 29, 2014
olwen
GB
5.0 / 5Outstanding
"Great location for the airport"
We didn't stay here prior to flying but visiting family. We've stayed here before, good service, the room was good, clean and quiet. There's a bar and restaurant which serves convenient food. Great thing about holiday inn express is breakfast is included. This is both continental and hot (scrambled eggs and sausages).
Genuine Hotels.com guest review
1 night trip Sep 26, 2014
Elsa
GB
5.0 / 5Outstanding
"Excellent modern hotel."
Really impressed. This was a very comfortable modern hotel, convenient for transport links, & a great place to stay.
Genuine Hotels.com guest review
1 night business trip Sep 22, 2014
Diana
GB
4.0 / 5Excellent
"Business travel"
average, but better than a travel lodge or premier travel inn
Genuine Expedia guest review
Other trip Sep 11, 2014
Nick
GB
4.0 / 5Excellent
"Great Staff"
Everything was Good. Comfortable, clean, friendly, good location.
Genuine Hotels.com guest review
3 night business trip Sep 1, 2014
Andrea
GB
5.0 / 5Outstanding
"Excellent service as always"
Often stay here when visiting family or going abroad. Staff are wonderful, nothing is too much trouble. Recommend to anyone for overnight/ short stay. Absolute value for money.
Genuine Hotels.com guest review
2 night trip Aug 22, 2014
Carol
GB
3.0 / 5Good
"was ok would not highly reccommend"
After booking the room for two nights eventually with work had to extend but when i checked online was £1.77 cheaper per night so i thought rather than going online go to the desk & will be easier originally was £49.10 per night i asked to extend they told me £68.21 per night and i was told wifi was free turned up there and seen a notice to say wifi not working technician currently trying to fix. For two nights all though it was free it was the reason i booked and went with a reputable hotel and not have any issues i booked a double bed and got two single beds when i asked as soon as i got into my room i called and got told only room available was family room like why an earth promise what you cant give. Wait for it i have to paid a further 45.00 to have that room per night.
Genuine Hotels.com guest review
2 night business trip Aug 18, 2014
kaz
GB
4.0 / 5Excellent
"Sufficient and pleasant"
Hotel is just 20 mins drive from Liverpool city centre. We went there fairly late and check in was easy and quick. If you are looking for a super service like most other hotels, this is not for you. But don't get me wrong, the service is ever sufficient especially in the front desk, Matt, he was very helpful and friendly. Just like the hotel's motto, it's simple and spot on. It provides you an awesomely comfortable room and bed, with breakfast. Don't have to worry of where to get the food since we are away from the centre. If you prefer to eat out, you can drive to john lennon airport and there is some choices of restaurants there. But please be informed that the airport closes after a certain time at night (to be honest, me and my friends are very surprised as this was the first airport that don't run 24hrs)...haha Overall a pleasant stay and will definitely recommend to friends.
Genuine Expedia guest review
Other trip Aug 25, 2014
Amy
GB
4.0 / 5Excellent
"Close to airport but you can't hear the planes"
Girls weekend to Liverpool,hotels were very expensive in the city centre so we went here and paid for taxi which was only 15 even after midnight very reasonable.
Genuine Expedia guest review
Other trip Aug 24, 2014
Girls weekend
GB
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