"Good basic hotel"
Check in was slow and inefficient Sofa bed did not work so had to change rooms Sofa bed close to window so small child vulnerable on 4th floor Breakfast was adequateGenuine Expedia guest review
"Very poor food"
The room was OK, sparse but OK but the food was dreadful, not a patch on Premier Inn.Genuine Hotels.com guest review
"two day stopover"
Stayed two nights. Nice clean room comfortable bed. Quiet Only problem was shower temp control did not work very wellGenuine Expedia guest review
"Spotless room, friendly service, free wi-fi"
The room was very clean, well equipped, quiet and of a good size - I slept well. The staff were all friendlyand helpful. But I feel the hotel's proximity to the airport was misleading on the website - not walkable with a travel bag. Plus it is in location where it was not easy to walk to alternative sources of an evening meal unless you had a car. So […] I ate in the hotel, which was only okay. All in all a good price, but maybe wouldn't stay there again without a car. Read moreGenuine Hotels.com guest review
"Convenient for the airport."
We needed a bed close to the airport which was convenient for a very early flight. The hotel met all of our expectations.Genuine Expedia guest review
"comfy and great staff"
it was good and would stay again any timeGenuine Hotels.com guest review
Need to stock up on breakfast bananas, but all round reasonable hotelGenuine Hotels.com guest review
"not bad for UK hotels."
staff very slow at bar/ reception. free wifi . rooms small but clean.. nothing around the hotel but good place to stay if flying out of LiverpoolGenuine Expedia guest review
"Great for Airport"
Hotel was satisfactory, ideal and reasonably priced for an early flight. One small issue, I asked for a courtesy call and was told its not policy. Regardless of policy it should be COURTESY.Genuine Hotels.com guest review
Helpful staff when needed them to do something out of the ordinary when our party had to deal with a family member (not staying at the hotel) had become unwell.Genuine Hotels.com guest review
Took 15 minutes to check in with only 1 other person at reception and little interest from staff. When I called down for an ironing board was told I had to go down to reception to get one.Genuine Hotels.com guest review
"Nice hotel, ideal for our needs."
my wife and I my daughter and son-in-law, were attending a wedding in Liverpool Central, this hotel served our needs perfectly, taxi easily available for town and the surrounding area, I would definitely stay here again, and it would be excellent for flying from the airport, highly recommended.Genuine Expedia guest review
Nice big clean room and bathroom. Nice buffet breakfast.Genuine Expedia guest review
"Nice hotel but rather a long way from the airport."
Helpful staff, clean comfortable room, but taxi required from airport - other hotels much closer. Good breakfast fast and efficient despite large number of guests.Genuine Expedia guest review
Hotel was clean, pleasantly decorated and staff helpful. However the room was too warm, it was not a very warm day and the double bed was not very comfortable. The breakfast was good and all in all good value for money.Genuine Expedia guest review
We stayed here on an overnight stay, the accomodation was clean, quiet and the staff very helpful. I would not hesitate in using this hotel againGenuine Hotels.com guest review
very handy location but the quality did suffer - on the 2 days we were there there was no bacon for the cooked breakfast and the scrambled egg was very salty (made from a ready made mix, I guess).Genuine Hotels.com guest review
"Crane servicing in Liverpool"
Good hotel while working in Liverpool servicing gantry cranes and hoists. Met a member of Man City back room staff in the bar. Nice chap. Would return to this hotel.Genuine Hotels.com guest review
Friendly staff, decent breakfast and plenty of parking. The rooms are clean and well-kept. The only bit, which we didn't like was there was no airconditioning or provision for hot weather (no pedestal fans etc). Otherwise, its all good!Genuine Expedia guest review
Booked on line so wasn't sure what I got. Great location and very helpful staff. Great value for money. Would recommend very highly.Genuine Hotels.com guest review
"Hotel for everyone"
Nice, clean hotel, quite far from the city centre but you can get a cab or a bus. Room was clean, the TV and WiFi were working correctly, nothing too fancy: you get exactly what you expectGenuine Expedia guest review
"Good hotel would stay there again"
pleasant helpful staff as keycard didn't open door had too call on the almost every time i tried to open the door,apart from that all other services were acceptable.Genuine Expedia guest review
"sad breakfast noisy night"
Room had broken dirty bed base lots crumbs under mattress. Room was changed and apologies given. New room was bit better . No air conditioning and very very noisy clientele most of night. Breakfast sad sausages beans and powdered egg jelly. No fruit horrible bread and croissants . Open bowls of cereal very limited choice. Floor dangerously wet next […] to coffee machines. Yellow notice was there as i fell over it before slipping in water. Ok for night before an early departure or cheap offer of parking deal . Found experience a let down. Will not be back. Read moreGenuine Hotels.com guest review
"Not close to all must-see sights"
Was good but far. From my event placeGenuine Hotels.com guest review
"Ok, uncomfortable & receptionist unhelpful"
Checked in and had to pay £30 deposit in case I bought anything from the bar although I did state to the receptionist that I have paid for my room in full and that I nor my mother has any reason to purchase anything from the bar as we are non-drinkers and as a priority card member I was still requested to allow them to charge £30 to my credit card. […] I was not provided for a receipt for this debit. The room had no air conditioning unit and it was really hot and humid and quite uncomfortable to sleep. When I rang reception to ask about air conditioning the same lady said they don't have. It would have been good to have been offered an electric fan but they didn't. Downstairs in the lobby and reception and in the lift there was full air conditioning. The next morning when checking out, the same lady was there and I confirmed with her verbally that no charge has been applied on my account. After taking our luggage to the car and loading it up and stopping at the barrier to exit the hotel there was no sign on the communicator of how to exit so the barrier would lift. I pressed the buttons and then I had to just leave my car,mother and all the luggage in the car whilst I went back into reception. I asked the same lady again on reception of how I exit the hotel. She then gave me a piece of paper with a code number to enter. Once I did that I was able to exit the hotel. Read moreGenuine Hotels.com guest review
very pleasant staff rooms boiling hot worst breakfast i've ever had couldn't eat it. premier lodge far better rooms and the breakfast is edibleGenuine Hotels.com guest review
"Great for one night"
Basic and with poor parking but still very comfortable. Very helpful staff. Great for one nightGenuine Expedia guest review
"Liverpool airport hotel"
Great just next to Airport only problem was a flight was cancelled and the passengers had been directed to hotel just before we got there and the check in was a bit slow until someone from the desk asked if we were pre booked an rushed us to through. would use this hotel again if flying from LiverpoolGenuine Expedia guest review
"Humming hotel and loud guests"
The entire hotel had a hum that resonated through everything as you were trying to sleep. We also had to content with a bunch of loud irish guests, who, every 20 minutes would leave their room and loudly converse in the corridor. Considering we had to get up at shortly after 5 and went to bed early we had a poor night's sleep.Genuine Expedia guest review
"Useful place to stay"
We usually stay here while in Liverpool - good base for visiting family. I like the fact that breakfast and wifi are included in the price -a decent breakfast too. Always judge a place by how they sort out problems; had a couple which were sorted out immediately and cheerfully, so well done to them. Right next to Dobbies too, so even better.Genuine Hotels.com guest review
It was ideal for what I needed, offered all the comforts decorated to a nice standard, comfortable beds, with breakfast, secure parking and free wifi! Was a nice carvery restaurant just a short walk away, well recommendGenuine Hotels.com guest review
"Lads weekend at liverpool"
Spot on for the money we psid £49 for a room with 3 adults in including breakfast. A taxi to matthew street in liverpool center was only £10-£12 All in all spot on.Genuine Hotels.com guest review
"Arrogant front office"
I booked the hotel, including b/f, on hotels.com. On arrival Saturday night (8th June), I was immediately asked for a credit card, as a deposit. I had already paid for the stay, and there is no minibar in the room. The deposit was required, she said, in case I break something in the room. I offered three times the amount in cash, but the receptionist […] said it has to be a credit card. Otherwise, she said, she would not allow me to stay in the hotel! So credit card it had to be. On checking out on Sunday, another girl at the front desk asked me whether I had paid the deposit in cash or with a credit card (!). Breakfast, on a Sunday morning, ends at 10am. This in the UK, a country renowned for late breakfast on a Sunday. And the bread was out at about 9:30. I was very kindly offered gluten-free bread. Other guests were not so lucky. Read moreGenuine Hotels.com guest review
"Great hotel stay for everyone."
Fantastic hotel - all clean and very comfortable. Easy to park the car. Hotel stay felt like it was a new hotel. Hotel room spotless and comfortable bed.Genuine Expedia guest review
Second stay at this hotel within a month and totally consistent. The staff are great and special thanks to Terri on reception who was so helpful - even helped me find a parking space because the hotel was full. Great value for money.Genuine Hotels.com guest review
"fantastic hotel and service"
The hotel was great, good and clean rooms. The breakfast was delicious too :) The surroundings were quiet and comfy, a great peaceful spot!Genuine Hotels.com guest review
"good overnight stay hotel."
The hotel is fine for an overnight stay if flying out. The breakfast is good but the dinner options are not that great.Genuine Expedia guest review
Perfect overnight stay before a flight, will recomend to friends.Genuine Hotels.com guest review
A very pleasant hotel and ideal for one night airport stopover.Genuine Expedia guest review
it was a lovely hotel to stay in and when i eventually worked out how to work the wall lights it was great haha, slight noise from the nearby airport but it was to be expected, i would reccommend adding more milk or coffee to the complimentary drinks as i found there wasnt enough to make a decent cuppa.Genuine Hotels.com guest review
Second time I've stayed here. The staff were very polite and helpful from check in to check out. Plus it's so close to the airport. Will definitely stay again when I'm in the area again.Genuine Hotels.com guest review
"fine for an airport stopover"
Hotel was too hot and if we opened the window there was excessive traffic noise as it is so close to the airport, this is also a good point.Genuine Expedia guest review
"Clean and functional"
The hotel was clean and fine for an overnight stay, however we arrived late evening and the availability of food was poor and although the girl that checked us in and out was very pleasant some off the staff could have been more helpful.Genuine Hotels.com guest review
Breakfast not greatGenuine Hotels.com guest review
Had an early flight from Liverpool airport so required a hotel closeby for an overnight stay. Fairly average hotel but it did what it said on the tin.Genuine Expedia guest review
"Decent airport hotel"
This Holiday Inn Express does exactly what iit says on the tine! No frills or extras just a decent airport hotel. Only disappointment was the location. Its not on any bus routes or walking distance from either the train station or airpport so you have no choice but to use a cab. Cheap enough though.Genuine Hotels.com guest review
"Location to airport"
Did not realise there was a hotel just across the road from the airport when I choose this one so was disappointed with my choice as we walked to it and it took about 15 minutes (walking past Hampton & Premier Inn). At least the taxi back in the morning only cost £3. Happy with hotel other than thatGenuine Hotels.com guest review
"great value for money."
could not fault the cleanliness and friendly staff. hair dryer did not work and as the bed was on wheels it kept moving away from the wall. unfortunately on my first night i was kept awake by inconsiderate other guest by either arriving or leaving early hours of morning with slamming doors and loud voices. second night was much better.Genuine Expedia guest review
"Suitable for a brief stay while using the airport"
the reception desk did not appear to have facilities for hearing aid loops, this coupled with a strong regional accent made the receptionist difficult to understand. The bathroom sink waste lever system was broken. Breakfast was sparse and barely warm.Genuine Expedia guest review
Location not as described 150 yards from terminal,about 1 mile.Genuine Hotels.com guest review
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