Everything was great room, bar, and food.Genuine Hotels.com guest review
The only problem with this hotel was the inoperable hot tub. The breakfast was exceptional.Genuine Hotels.com guest review
"Best Housekeeping Ever"
I would have given this hotel a top overall rating had it not been for the front desk staff. We extended our stay and they could not seem to get their act together and had us checking out, then checking in in the system. It took several calls and visits to the staff to get it worked out. The front desk also seemed unwilling or unable to provide information […] about what was needed for skiing and other outdoor activities - the whole purpose for our visit. We eventually got that info from the townsfolk. Housekeeping, however, was the VERY BEST I have EVER encountered. They had an awesome bartender, also, on our last evening. Read moreGenuine Hotels.com guest review
"Rustic Inn Jackson Hole WY"
beautiful rooms great breakfast included with your room- nice cozy bar and lobby area friendly and helpful staff with a nice jacuzzi!Genuine Hotels.com guest review
Rustic Inn is the perfect place to stay in Jackson. All the accommodations are like little cabins, very private and spacious. Ours was very private, on a beautiful creek that runs behind the property. Cabin had a gas fireplace , which came in handy on the -20F nights, and a fridge!Beds were comfy with plenty of pillows. we were most impressed with the […] cleaning staff. Every day they left our room spotless and organized our things so neatly and with care. the cleaning staff takes a lot of pride in what they do, making you feel very cared for. The buffet breakfast was very ample, inclusing all sorts of fruit, yogurt, the best bacon ever ( cooked to perfection) , sausage, pastries, breads, and usually two types of scrambled eggs. The only thing which I missed was a gluten free option on bread. No GF bread, and that was a minor bummer. we loved being just on the edge of town, a 5 min walk to the town ctr.The office management was very friendly, sweet, and accommodating. We arrived on Xmas day aaround 12noon, and they had our room ready for us alrerady... even though checkin isn't till 4p. That was some Xtra care on Xmas day that really made us happy. Read moreGenuine Hotels.com guest review
Rooms were average size but very nice. Employees were all superb! Love the way they have the shuttle service!Genuine Hotels.com guest review
Stayed at the Rustic for a couples getaway in Jackson. The rooms were amazing and staff were courteous and helpful. If you're looking for one big lodge to stay in then this isn't your place as all the rooms were independent cabins..which was right up our alley!Genuine Hotels.com guest review
Very beautiful, cabin was amazing.Genuine Hotels.com guest review
"Nice, new, classy but rustic"
Pleasantly surprised to walk into a very nice room. Decor was great. Everything looked and smelled new. The only issue we had was a very hard mattress. We were told it was new and that all rooms had the same type...very firm. The breakfast was very good.Genuine Expedia guest review
"Quite and relaxing"
Very beautiful property. We stayed in a cabin on the creek. we also toured the spa suites. Would definitely stay in a spa two bedroom if we go back with the kids. The king cabin was perfect for the two of us. Property is close to the town square and not far from Teton national park. Highly recommend.Genuine Expedia guest review
"GREAT place to stay in Jackson"
The breakfast buffet was fabulous! The individual, unattached cabins eliminated neighbor noise. The accommodations were modern, yet conveyed a sense of rustic living. It was fun watching the river otters play in the creek.Genuine Hotels.com guest review
"Fall break get away."
Staff was very accommodating. Location is very convenient to town but in a lovely setting. Food was very good as well. Very calming and relaxing stay in a picturesque locale. Would highly recommend.Genuine Hotels.com guest review
"Simply put amazing!!!"
Great helpful staff, well manicured and beautiful grounds, perfect setting, clean and rxceptionally nice room decor. Highly recommend,Genuine Expedia guest review
the hotel is right by historic downtown yet still has good views. The bed was very soft as in my feet were higher than my body and im not a big person. Overall it was very nice.Genuine Hotels.com guest review
enjoyed town but disappointed in lack of hotel services and roomGenuine Expedia guest review
Everything was awesome from the beginning. The Rustic Inn is a beautiful place. Staff was friendly and helpful. Location is within walking distance of the town square and most shops. Minutes from the lodge you are in Grand Teton National Park. Our room was clean and comfortable and the grounds are kept immaculate.Genuine Expedia guest review
Third time staying at the inn. The amenities were lacking. Spigot in sink was broken; shower had very weak pressure; heated floor was broken; breakfast was not as good- ran out of food or food was cold. Charge a lot which we were willing to pay for the amenities and quality of our first two visits. Unfortunately they were missing this time and when […] we told staff of problems we got excuses but no fixes. Read moreGenuine Expedia guest review
"Looks Like a Mom and Pop Motel, BUT is Much More"
Its a bit pricey, but has a lot of nice touches to include the room decor and the Nature Walk.Genuine Expedia guest review
"Looks are Deceiving!"
Looks like a upscale facility until you stay there and find out that it specializes in servicing the tour bus crowd. Huge diesel tour buses arrive each evening and leave early each morning that make more noise than you can imagine and leave the lovely odor of diesel fuel in the air long after they have departed. This hotel has a lot of rooms that they […] have to fill each night and therefor need the tour bus crowd. I don't fault their business plan, but once you experience the onslaught of bodies pouring off each bus and attempt to deal with it during the check-in process or breakfast line, then you might want to check out other facilities. At 100% off the nightly rate, I'm not staying there ever again. There are many other places deserving of your lodging dollar. The hotel also fronts the main highway into the center of Jackson, WY Read moreGenuine Expedia guest review
Charming log cabins with frontier decor! Overlooks the creek.bar, outside dining and wine cellar too. Easy walk to town. Food was great.Genuine Hotels.com guest review
Rooms were nice. Expensive for what you get. Dinner was average Breakfast buffet was goodGenuine Hotels.com guest review
Beautiful place, nice location. Very clean. Breakfast very good. Walking distance to town square.Genuine Expedia guest review
"Nice Cabins & Near Jackson Town Square"
Enjoyed our stay very much. Beautiful Cabin with a lovely Mountain View. Only a few blocks to Jackson Town Square.Genuine Expedia guest review
Great place to stay, wonderful service. My only concern was the pillows, very hard.Genuine Hotels.com guest review
It was a nice place to stay. Nice waling paths near by. The breakfast was good. For the price they could have provided a newspaper. The room was very nice, but a little dark.Genuine Expedia guest review
"Unfriendly front desk"
Liked everything about the hotel but the 2 times I had to deal with the front desk they were not overly nice. When checking in the guy acted really irritated that I was there and then when I asked the girl at the front desk if we could have a late check out (by 1 hour) so I could let my babies take a nap she snapped that no I couldn't have a late check […] out and that we were to be out by 11. Everything else about the hotel was great but that. Read moreGenuine Hotels.com guest review
"3 nights in Jackson, Wy"
The property is pretty, and conveniently located near the town square. Our room had a leak from a broken pipe that puddled into the bedroom area making a wet spot that I had to walk through. The hotel offered to move us on the last night, but repacking was too cumbersome, so we stayed the last night in the room with a wet carpet. We asked for some consideration […] on our bill, but were advised since we pre-paid with hotels.com they could not offer a financial adjustment! Disappointing. Read moreGenuine Hotels.com guest review
"GREAT STAY, SECOND VISIT!"
Just as nice as the first visit 6 weeks earlier!Genuine Hotels.com guest review
"Great location near square in Jackson."
Beautiful location - the grounds are wonderful. Our bathroom exhaust fan and lights could have used a good dusting. But other than that, the room was perfect!Genuine Expedia guest review
Clean cozy rooms. Rooms are small but comfortable. The resturant is in the bar but the food is out of this world. My ribeye was the most tender piece of meat I ever eat. My wife had the fresh local fish and she loved it. The breakfast is free and has a great selection and very good.Genuine Hotels.com guest review
"loved location can walk to downtown."
stayed in motel part not the chalets, clean well appointed . Could hear guests next door, walls not very sound proof. we wouldnt have had that problem in the individual chalets but they were minimum $80 more. We would stay again but would consider the chalet individual buildings.Genuine Hotels.com guest review
My son and I stayed here after 6 days of camping. The staff was excellent and very accommodating, the breakfast (which is included) was excellent, and having the hotel van available for rides into town and the airport was a bonus. We did not use the spa but the pool was great.Genuine Expedia guest review
A little pricey. Good choice. Location is excellent. At the edge of town on the main road. Just a short walk to the town square. Rooms were clean. We stayed three days and ate breakfast there all three days. We usually don't eat breakfast where we stay. Staff was very helpful.Genuine Expedia guest review
Relaxing and surrounded by nature's beutyGenuine Hotels.com guest review
"Wonderful place to stay"
I thoroughly enjoyed every aspect of The Rustic Inn. It is a beautiful hotel with a beautiful setting. The staff is friendly and helpful. It is clean with the grounds well taken care of. The hotel rests on the edge of Jackson, but still easily within walking distance of the town center. Because it is on the edge, there is a stream that runs through […] the premises and they have fire pits and fire pits in teepees for guests to go to for relaxation and conversation. Without a doubt, one of the best hotel experiences I've had and should I go back to the Jackson area, I would most certainly stay there again. Read moreGenuine Hotels.com guest review
"Best of all worlds"
This hotel was close to town (4 blocks from the center) and yet still had private outdoor space located on the river, complete with gas fire pits and seating. The rooms were just the right amount of rustic charm combined with clean, modern amenities and gracious features like rain head showers and granite topped vanities. I was thoroughly pleased with […] this hotel Read moreGenuine Expedia guest review
"Nice hotel and good staff"
All staff were kind and the hotel room was comfortable. The hotel has a nice location.Genuine Expedia guest review
Enjoyed the creek side room, swings, nature walk, & close to many activities. Excellent concierge, arranged all activities online.Genuine Expedia guest review
"Great setting in great location!"
We loved the location just north of the town square. Not only could we walk to shops and restaurants, but it was easy to get to the Tetons and Yellowstone. The grounds and cabins were perfect for a Jackson Hole get away. Don't forget your marshmallows so you can take full advantage of the fire pits!Genuine Hotels.com guest review
"Nice hotel close to the Jackson Hole airport."
The best hotel in Jackson Hole. Free breakfast every morning from 6 to 10.Genuine Expedia guest review
The rooms are nice, but they are badly understaffed, so apart from the breakfast there is almost no housekeeping and dining available. It is also in a run down part of town.Genuine Expedia guest review
It is a very nice place but we experienced issues with delayed check-in which is already late being at 4:00 p.m. Management offers nothing for this inconvenience. Then on our last day, check is at 11:00 a.m. We had to out to check out a few things, came back to our room at 9:30 a.m. and they had cleaning staff in our room and they had cleaned our the […] fridge with our drinks, etc. We could not even use our restroom and we HAD NOT checked out of the hotel. Again, management offered nothing except they would speak with house keeping. For the price paid, I was very disappointed with management's response. Read moreGenuine Hotels.com guest review
"Hotel in Jackson Hole"
We were disappointed at check in at 3:45 pm when they told us the room was not ready and to go walk around for a half hour. Maintenance in the rooms was lacking. Toliet paper holder kept falling off so we had to hang the toliet paper on the door handle. Lights in the shower we falling out and blinking while you showered. Few of the light bulbs worked. […] We needed to be to a wedding at 4:30 pm and our room was not made up that day until 3:45. We finally asked the girl just to leave so we could get ready and didn't get fully serviced. Breakfast was very good, however dinners were terrible. We reported the problems but few employees spoke English and those who did failed to respond to the issues. We felt it was highly over priced for a prefab room and certainly don't agree with a four star rating. I will say the grounds were very pretty and well kept. I could not recommend the Rustic Inn to anyone at the prices we paid. Read moreGenuine Expedia guest review
Great! Enjoyed it tremendously. Loved the atmosphere of the grounds. Beautiful scenery along with firepits which were great. Would stay there again in a heartbeat if in Jackson Hole area.Genuine Expedia guest review
"Just close enough to Jackson Hole"
This was a perfectly situated hotel for being within walking distance of Jackson Hole but away from all the hubbub. The hotel itself is very nicely laid out with a cabin-like feel over sprawling grounds. The close proximity to the river is a nice touch. Particularly liked the showers with wall and overhead options. And the included breakfast offered […] a wide and hearty selection. Overall, no regrets whatsoever. Read moreGenuine Hotels.com guest review
its okay. the room is clean and the town is good. but there are only two ppl at the front desk.Genuine Expedia guest review
Pricey in the summer, no doubt. If you can afford it, would highly recommend.Genuine Expedia guest review
I was just there for one night for a business meeting but will definitely be back. I had one of the cabins and it was so lovely, close to everything to walk but really nice to sit on the porch and enjoy a summer night.Genuine Hotels.com guest review
"Great family hotel"
We stayed at the Rustic in July with our two sons. The grounds are amazing! The creek that runs along the back is perfect to float down on tubes,(which can be rented one building down), or fishing. The fire pits at night are fun to sit around and enjoy coffee or hot chocolate that is available in the lobby. The room was also very nice and clean and […] the breakfast was great. Read moreGenuine Hotels.com guest review
"Perfect place to stay in Jackson Hole!!"
We were very comfortable and everyone was friendly and extremely helpful at any and all times.Genuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )