Great place to stay, wonderful service. My only concern was the pillows, very hard.Genuine Hotels.com guest review
"Unfriendly front desk"
Liked everything about the hotel but the 2 times I had to deal with the front desk they were not overly nice. When checking in the guy acted really irritated that I was there and then when I asked the girl at the front desk if we could have a late check out (by 1 hour) so I could let my babies take a nap she snapped that no I couldn't have a late check […] out and that we were to be out by 11. Everything else about the hotel was great but that. Read moreGenuine Hotels.com guest review
"3 nights in Jackson, Wy"
The property is pretty, and conveniently located near the town square. Our room had a leak from a broken pipe that puddled into the bedroom area making a wet spot that I had to walk through. The hotel offered to move us on the last night, but repacking was too cumbersome, so we stayed the last night in the room with a wet carpet. We asked for some consideration […] on our bill, but were advised since we pre-paid with hotels.com they could not offer a financial adjustment! Disappointing. Read moreGenuine Hotels.com guest review
"GREAT STAY, SECOND VISIT!"
Just as nice as the first visit 6 weeks earlier!Genuine Hotels.com guest review
Clean cozy rooms. Rooms are small but comfortable. The resturant is in the bar but the food is out of this world. My ribeye was the most tender piece of meat I ever eat. My wife had the fresh local fish and she loved it. The breakfast is free and has a great selection and very good.Genuine Hotels.com guest review
"loved location can walk to downtown."
stayed in motel part not the chalets, clean well appointed . Could hear guests next door, walls not very sound proof. we wouldnt have had that problem in the individual chalets but they were minimum $80 more. We would stay again but would consider the chalet individual buildings.Genuine Hotels.com guest review
Relaxing and surrounded by nature's beutyGenuine Hotels.com guest review
"Wonderful place to stay"
I thoroughly enjoyed every aspect of The Rustic Inn. It is a beautiful hotel with a beautiful setting. The staff is friendly and helpful. It is clean with the grounds well taken care of. The hotel rests on the edge of Jackson, but still easily within walking distance of the town center. Because it is on the edge, there is a stream that runs through […] the premises and they have fire pits and fire pits in teepees for guests to go to for relaxation and conversation. Without a doubt, one of the best hotel experiences I've had and should I go back to the Jackson area, I would most certainly stay there again. Read moreGenuine Hotels.com guest review
"Great setting in great location!"
We loved the location just north of the town square. Not only could we walk to shops and restaurants, but it was easy to get to the Tetons and Yellowstone. The grounds and cabins were perfect for a Jackson Hole get away. Don't forget your marshmallows so you can take full advantage of the fire pits!Genuine Hotels.com guest review
It is a very nice place but we experienced issues with delayed check-in which is already late being at 4:00 p.m. Management offers nothing for this inconvenience. Then on our last day, check is at 11:00 a.m. We had to out to check out a few things, came back to our room at 9:30 a.m. and they had cleaning staff in our room and they had cleaned our the […] fridge with our drinks, etc. We could not even use our restroom and we HAD NOT checked out of the hotel. Again, management offered nothing except they would speak with house keeping. For the price paid, I was very disappointed with management's response. Read moreGenuine Hotels.com guest review
"Just close enough to Jackson Hole"
This was a perfectly situated hotel for being within walking distance of Jackson Hole but away from all the hubbub. The hotel itself is very nicely laid out with a cabin-like feel over sprawling grounds. The close proximity to the river is a nice touch. Particularly liked the showers with wall and overhead options. And the included breakfast offered […] a wide and hearty selection. Overall, no regrets whatsoever. Read moreGenuine Hotels.com guest review
I was just there for one night for a business meeting but will definitely be back. I had one of the cabins and it was so lovely, close to everything to walk but really nice to sit on the porch and enjoy a summer night.Genuine Hotels.com guest review
"Great family hotel"
We stayed at the Rustic in July with our two sons. The grounds are amazing! The creek that runs along the back is perfect to float down on tubes,(which can be rented one building down), or fishing. The fire pits at night are fun to sit around and enjoy coffee or hot chocolate that is available in the lobby. The room was also very nice and clean and […] the breakfast was great. Read moreGenuine Hotels.com guest review
We loved it! Comfortable and clean. Beautiful grounds and rooms!Genuine Hotels.com guest review
Absolutely beautiful inside and out. Buffet was excellent. Decor was fantastic.The grounds were so very beautiful and well kept. Would stay there again. A 10.Genuine Hotels.com guest review
"Perfect on all counts"
Extremely comfortable rooms, friendly staff and walking distance to restaurants and bars.Genuine Hotels.com guest review
"Rustic Inn Jackson: OUTSTANDING"
All in party enjoyed both rooms and the two-night stay immensely!Genuine Hotels.com guest review
We were pleased with location of our room, but were not made aware that some rooms were right on the water. (so be sure and ask about that) Breakfst was great. Large variety of food. Space at breakfast limited for the number of guest at the hotel, but cleared pretty quickly. Nice heated pool with hot tub and sauna. Small things like coffee running out […] during breakfast and a bad leak in bathroom faucet could be improved, but it was a great place to stay, Also provided transportation to downtown where parking is difficult. Read moreGenuine Hotels.com guest review
"Relaxing location close to town."
Individual cabins made for cozy stay. Free shuttle to town was very convenient. Very generous breakfast.Genuine Hotels.com guest review
Amazing!Genuine Hotels.com guest review
"rustic inn in Jackson hole, wyoming"
The resort was everything it could be. The rooms were clean, the beds comfortable, and the setting was perfect. The breakfast each morning was very good with bacon, sausage, eggs, and all kinds of fruit cereals, etc. The property contains many ducks and geese and I even saw a beaver within 40 feet of our creekside cabin. Anyone who would not be happy […] at this resort has big issues. It was a great place to stay and my wife and I enjoyed everything about it. Read moreGenuine Expedia guest review
Good motel with exterior doors. Nice breakfast with good selection. Bathroom looked newly renovated. Only criticism would be the lack of hot water in the shower but the heater fan in the bathroom helped compensate. Would stay again. Good location with walking distance from the square. A little pricey but in line with Jackson competition.Genuine Hotels.com guest review
"Best Decision Of Our Trip!"
We did a lot of things during our visit to Jackson, and enjoyed everything we did. The Rustic Inn gave us a home when we were done for the day. It was so peaceful and quite. The meals we ate on site were very good, and priced with other nice restaurants. We will venture back to Jackson, and we will book the Rustic Inn for that stay.Genuine Hotels.com guest review
"Great proximity to Grand Teton and Yellowstone Par"
Great location, breakfast and comfort for visiting both national parks aver a three day period.Genuine Expedia guest review
"Great place to stay in Jackson, Wy."
If you are looking for a unique place to stay when you are in downtown Jackson, Wyoming......Rustic Inn is the place to go! From the road, the Rustic Inn looks nice but when you walk on the grounds you realize the resort is exceptional. The cabins are very nicely appointed...clean....and have all the amenities you could ask for. The grounds are immaculate […] with a flowing creek to sit by and relax or sit in one of the tee-pees for an uncommon experience. Check out their website....it is a great resort! Read moreGenuine Expedia guest review
We stayed in one of the cabins. It would have been nice to have a mountain view but the prices was ridiculous so we didn't have that. It was ok because the hotel had such a beautiful view with the patio and bar area. We loved all the history about the place and area. Would definitely return! Thank you.Genuine Expedia guest review
Nice - I would stay there again.Genuine Hotels.com guest review
"Awesome place to begin a great adventure!"
My family and I stopped here on our way to explore Yellowstone and the Tetons. The breakfast was the best I've ever had anywhere. The room was incredible. I wish we could have stayed there all week and do day trips into the parks. Can't wait to get back.Genuine Expedia guest review
"Best Location in Jackson Hole!"
Very nice facility located on the edge of town across the road from the Elk Refuge Visitor's Center. Great views and very nice staff. Really enjoyed the time I was there.... And did I mention the bacon on the breakfast bar? Mmmm!Genuine Expedia guest review
"would not let me cancel"
would not let me cancel even though my sister had an accident and had to go to hospital, the man at desk was rude and acted like since I had booked thru a third party he could not help me. he kept saying "You have booked through a third party" like I was the bad one for booking that way. give me a break!Genuine Expedia guest review
My husband and I thought this was one of the best hotels we have ever stayed in. Everything was great! The grounds are beautiful. Loved the breakfast buffet. What a great place to stay in this beautiful country.Genuine Expedia guest review
"In town hotel very clean"
Nice hotel clean and very interesting decorated good value for the moneyGenuine Expedia guest review
Overall, it was very nice. Warm, clean, and cozy room, very upscale bathroom. Convenient location, we could easily walk to downtown Jackson. Complimentary breakfast buffet was nice and full. It's more like an upscale motel than a resort/hotel as the doors are all facing outdoors. Parking was easy. The only downside was that the pillows sucked (not down), […] and the heater was noisy and a little difficult to get adjusted to our liking. Read moreGenuine Hotels.com guest review
"Great place to stay"
Great rooms at a great price. Within walking distance to town and all the activitiesGenuine Hotels.com guest review
"40th Birthday Surprise!"
I booked this hotel for my husband's surprise 40th birthday trip. We had two other couples come along for the fun. We really enjoyed staying at this hotel and it was easy to walk to town to restaurants and bars...or, even better, just ask for a complimentary ride into town via the hotel's shuttle. This was such an awesome perk to our stay. The driver […] would take us to town for dinner and we would just give me him a call when we were ready to come back to the hotel. Of course we always made sure to give him a nice tip for his service. The complimentary breakfast in the morning was just right and I certainly found myself overdoing the bacon! :) We saw wildlife daily, just outside the door of our room. The hotel staff was accommodating and helpful when it came to any questions we may have had. I highly recommend this hotel for your stay in Jackson Hole! Just do it, you won't regret it! Read moreGenuine Expedia guest review
The service was top notch, people were amazing, the rooms were perfect! Overall it was an amazing place to stay and ski Jackson Hole! Also the free shuttle service is limousine service!Genuine Hotels.com guest review
"Enjoyed our Long Weekend Getaway!"
We had an adventurous weekend skiing, snowmobile riding, shopping, and enjoying fabulous food. The hotel is located conveniently to access many popular sites. We walked to some places and rode to others. The hotel staff pleasantly either provided transportation to our destination of provided us with a clear plan to get to where we needed to go.Genuine Expedia guest review
"Like the river"
Parking lot was kinda hard to get around in,and breakfast needed to be earlier for racer to be able to eat and get to the race, also spectators. But rooms are clean and comfortable and it's a nice quiet location compared to the rest in town.Genuine Expedia guest review
"It was pleasant, clean and private."
It was pleasant, clean and private. Breakfast was excellent. We had a nice time.Genuine Expedia guest review
The Rustic Inn may be the best kept secret in the Jackson Hole area. My friends and I stayed at the Inn during our recent ski trip, and we all loved the hotel. We couldn't believe how nice everything was -- from the rooms (small individual cabins that were perfectly outfitted), to the breakfast buffet (super!), to the staff (like Josh - your personal […] shuttle driver!). Plus, it's within walking distance of downtown Jackson. We all agreed that the rate could have been much higher, for what felt like a luxury hotel given the accommodations and service. Anyway, I know I will be going back. Highly recommended!! Read moreGenuine Hotels.com guest review
"late winter stay"
hotel was convenient to downtown jackson and deer and wildlife by stream on hotel propertyGenuine Expedia guest review
"Great location and amenities"
We drove all night from SoCal and got in to Jackson at 8:30a. Not thinking they would let us check in that early we decided to try anyhow. They had a room available and totally accommodated us. That was the start of a great week. Only a 5 minute walk to the town square. And directly across the street from the elk refuge. I highly recommend this hotel. […] Very clean rooms and extremely comfortable beds. We will be back! Read moreGenuine Expedia guest review
"Nice Inn But not as presented on web site"
Overall clean hotel but several amenities listed were not available or not functioning due to "cheap contracting" as told to us by desk clerk housekeeping only showed up 3 of 6 days we were thereGenuine Expedia guest review
"My husbands birthday."
Our stay at the inn was great. I only had one complaint & that was a family next to us had a baby who cried nonstop the first night from 1200 am to 330 AM, my suggestion would be don't put me next to babies who might cry all night! The 2nd night was better.Genuine Expedia guest review
"Jackson Hole Wyoming.....The best place EVER !"
Free hotel shuttles and easy access to most of Jackson.Genuine Expedia guest review
"A+ Customer Service"
What a charming property. The units are fantastic and the staff makes you feel very comfortable. Don't forget to take advantage of the resort shuttle to take you around. They work for tips so take care of them.Genuine Hotels.com guest review
"Great resort...within walking distance of town."
This was our first trip to Jackson Hole and it was wonderful! The Rustic Inn is a perfect place to stay. Our cabin was located in the back of the resort by the creek and every day we saw lots of wildlife, i.e. mule deer and various species of ducks. The accommodations were great and the staff was even greater. The staff responded to any request within […] 5-10 minutes. The complimentary breakfast was outstanding. We booked all our excursions through the resort and we would definitely do the same next time. Read moreGenuine Expedia guest review
The internet was slow. I'd try to find somewhere with better internet next time, otherwise the place was great.Genuine Expedia guest review
We stayed in a creekside cabin for several nights in Feb 2014. The cabin was large, clean and comfortable. The breakfast buffet was far above average. Rustic Inn had shuttle service available to and from airport and to anywhere in town (Jackson). It was directly across the street from the Visitor Center and the National Elk Refuge - not to be missed. […] We actually walked into town for dinner one night (several blocks), used the shuttle one night and used the free START bus system another night. The Rustic Inn was beautiful at night with lights in the trees and in the snow. Each day the walkways were shoveled but not cleared. Read moreGenuine Expedia guest review
"Very nice along the creek"
We had a wonderful time. This is the 2nd stay and both times were great! Everyone is very helpful.Genuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )