We loved it! Comfortable and clean. Beautiful grounds and rooms!Genuine Hotels.com guest review
Absolutely beautiful inside and out. Buffet was excellent. Decor was fantastic.The grounds were so very beautiful and well kept. Would stay there again. A 10.Genuine Hotels.com guest review
"Perfect on all counts"
Extremely comfortable rooms, friendly staff and walking distance to restaurants and bars.Genuine Hotels.com guest review
"Rustic Inn Jackson: OUTSTANDING"
All in party enjoyed both rooms and the two-night stay immensely!Genuine Hotels.com guest review
We were pleased with location of our room, but were not made aware that some rooms were right on the water. (so be sure and ask about that) Breakfst was great. Large variety of food. Space at breakfast limited for the number of guest at the hotel, but cleared pretty quickly. Nice heated pool with hot tub and sauna. Small things like coffee running out […] during breakfast and a bad leak in bathroom faucet could be improved, but it was a great place to stay, Also provided transportation to downtown where parking is difficult. Read moreGenuine Hotels.com guest review
"Relaxing location close to town."
Individual cabins made for cozy stay. Free shuttle to town was very convenient. Very generous breakfast.Genuine Hotels.com guest review
Amazing!Genuine Hotels.com guest review
Good motel with exterior doors. Nice breakfast with good selection. Bathroom looked newly renovated. Only criticism would be the lack of hot water in the shower but the heater fan in the bathroom helped compensate. Would stay again. Good location with walking distance from the square. A little pricey but in line with Jackson competition.Genuine Hotels.com guest review
"Best Decision Of Our Trip!"
We did a lot of things during our visit to Jackson, and enjoyed everything we did. The Rustic Inn gave us a home when we were done for the day. It was so peaceful and quite. The meals we ate on site were very good, and priced with other nice restaurants. We will venture back to Jackson, and we will book the Rustic Inn for that stay.Genuine Hotels.com guest review
Nice - I would stay there again.Genuine Hotels.com guest review
"In town hotel very clean"
Nice hotel clean and very interesting decorated good value for the moneyGenuine Expedia guest review
Overall, it was very nice. Warm, clean, and cozy room, very upscale bathroom. Convenient location, we could easily walk to downtown Jackson. Complimentary breakfast buffet was nice and full. It's more like an upscale motel than a resort/hotel as the doors are all facing outdoors. Parking was easy. The only downside was that the pillows sucked (not down), […] and the heater was noisy and a little difficult to get adjusted to our liking. Read moreGenuine Hotels.com guest review
"Great place to stay"
Great rooms at a great price. Within walking distance to town and all the activitiesGenuine Hotels.com guest review
"40th Birthday Surprise!"
I booked this hotel for my husband's surprise 40th birthday trip. We had two other couples come along for the fun. We really enjoyed staying at this hotel and it was easy to walk to town to restaurants and bars...or, even better, just ask for a complimentary ride into town via the hotel's shuttle. This was such an awesome perk to our stay. The driver […] would take us to town for dinner and we would just give me him a call when we were ready to come back to the hotel. Of course we always made sure to give him a nice tip for his service. The complimentary breakfast in the morning was just right and I certainly found myself overdoing the bacon! :) We saw wildlife daily, just outside the door of our room. The hotel staff was accommodating and helpful when it came to any questions we may have had. I highly recommend this hotel for your stay in Jackson Hole! Just do it, you won't regret it! Read moreGenuine Expedia guest review
The service was top notch, people were amazing, the rooms were perfect! Overall it was an amazing place to stay and ski Jackson Hole! Also the free shuttle service is limousine service!Genuine Hotels.com guest review
"Enjoyed our Long Weekend Getaway!"
We had an adventurous weekend skiing, snowmobile riding, shopping, and enjoying fabulous food. The hotel is located conveniently to access many popular sites. We walked to some places and rode to others. The hotel staff pleasantly either provided transportation to our destination of provided us with a clear plan to get to where we needed to go.Genuine Expedia guest review
"Like the river"
Parking lot was kinda hard to get around in,and breakfast needed to be earlier for racer to be able to eat and get to the race, also spectators. But rooms are clean and comfortable and it's a nice quiet location compared to the rest in town.Genuine Expedia guest review
"It was pleasant, clean and private."
It was pleasant, clean and private. Breakfast was excellent. We had a nice time.Genuine Expedia guest review
The Rustic Inn may be the best kept secret in the Jackson Hole area. My friends and I stayed at the Inn during our recent ski trip, and we all loved the hotel. We couldn't believe how nice everything was -- from the rooms (small individual cabins that were perfectly outfitted), to the breakfast buffet (super!), to the staff (like Josh - your personal […] shuttle driver!). Plus, it's within walking distance of downtown Jackson. We all agreed that the rate could have been much higher, for what felt like a luxury hotel given the accommodations and service. Anyway, I know I will be going back. Highly recommended!! Read moreGenuine Hotels.com guest review
"late winter stay"
hotel was convenient to downtown jackson and deer and wildlife by stream on hotel propertyGenuine Expedia guest review
"Great location and amenities"
We drove all night from SoCal and got in to Jackson at 8:30a. Not thinking they would let us check in that early we decided to try anyhow. They had a room available and totally accommodated us. That was the start of a great week. Only a 5 minute walk to the town square. And directly across the street from the elk refuge. I highly recommend this hotel. […] Very clean rooms and extremely comfortable beds. We will be back! Read moreGenuine Expedia guest review
"Nice Inn But not as presented on web site"
Overall clean hotel but several amenities listed were not available or not functioning due to "cheap contracting" as told to us by desk clerk housekeeping only showed up 3 of 6 days we were thereGenuine Expedia guest review
"My husbands birthday."
Our stay at the inn was great. I only had one complaint & that was a family next to us had a baby who cried nonstop the first night from 1200 am to 330 AM, my suggestion would be don't put me next to babies who might cry all night! The 2nd night was better.Genuine Expedia guest review
"Jackson Hole Wyoming.....The best place EVER !"
Free hotel shuttles and easy access to most of Jackson.Genuine Expedia guest review
"A+ Customer Service"
What a charming property. The units are fantastic and the staff makes you feel very comfortable. Don't forget to take advantage of the resort shuttle to take you around. They work for tips so take care of them.Genuine Hotels.com guest review
"Great resort...within walking distance of town."
This was our first trip to Jackson Hole and it was wonderful! The Rustic Inn is a perfect place to stay. Our cabin was located in the back of the resort by the creek and every day we saw lots of wildlife, i.e. mule deer and various species of ducks. The accommodations were great and the staff was even greater. The staff responded to any request within […] 5-10 minutes. The complimentary breakfast was outstanding. We booked all our excursions through the resort and we would definitely do the same next time. Read moreGenuine Expedia guest review
The internet was slow. I'd try to find somewhere with better internet next time, otherwise the place was great.Genuine Expedia guest review
We stayed in a creekside cabin for several nights in Feb 2014. The cabin was large, clean and comfortable. The breakfast buffet was far above average. Rustic Inn had shuttle service available to and from airport and to anywhere in town (Jackson). It was directly across the street from the Visitor Center and the National Elk Refuge - not to be missed. […] We actually walked into town for dinner one night (several blocks), used the shuttle one night and used the free START bus system another night. The Rustic Inn was beautiful at night with lights in the trees and in the snow. Each day the walkways were shoveled but not cleared. Read moreGenuine Expedia guest review
"Very nice along the creek"
We had a wonderful time. This is the 2nd stay and both times were great! Everyone is very helpful.Genuine Expedia guest review
"Very nice along the creek"
We had a wonderful time. This is the 2nd stay and both times were great! Everyone is very helpful.Genuine Expedia guest review
"Nice Hotel near the elk refuge."
It is one of the best hotels in Jackson Hole, all things are the best. You will never regret to choose this hotel.Genuine Expedia guest review
"Excellent "cabin-like" room in Jackson Hole"
Very convenient location to downtown. GORGEOUS room. Wonderfully comfortable bed - upscale linens. Very quiet, "cabin-like" room. NICE NICE NICE! Delicious continental breakfast buffet. Will definitely be staying here again!Genuine Hotels.com guest review
"Had a great time"
I enjoyed it there their restaurant was good but for the evening menu they need to have a bigger selection choice of food you only had to choose from two different things I hate most the time in town.Genuine Expedia guest review
"Great comfort for winter stay."
Loved the beautifully decorated cabin and location across from visitor center. Perfect for elk refuge. Resort shuttle transport to town but also an easy walk, even at 2 below! Quiet and very comfortable with view of lake and wild life. Saw otters, mallards and mule deer right outside our cabin. Wonderful atmosphere!Genuine Expedia guest review
"Recently renovated, excellent staff"
Recently stayed while skiing in Jackson hole. We were impressed by the friendliness of the staff. Our room was recently renovated in a rustic chic type decor! It was also fairly spacious. The breakfast included with the stay was great with a wide variety of options. Complimentary airport and town shuttle were easy to schedule. Very good location in […] short walking distance to town square. Would stay here again! Read moreGenuine Expedia guest review
Bed and pillows great. Breakfast good. Took shuttle from there to Yellowstone.Genuine Expedia guest review
"You get what you pay for."
This is a mixed review because there were a number of good/bad points. While the staff overall was friendly (All the young girls and two drivers with mustaches - ie. Theresa and I believe Jeff or Eric??)Amber was not pleasant. I asked her the first night of my stay where I could find "country dancing like swing or western"..... she didn't bother looking […] up from her computer and briskly responded "we don't do that up here?"..... It was only after asking some other people that there are in fact a number of bars that have live bands of the country flavor. The warm and friendly server at The Wort Hotel was shocked when I shared this story with her. The morning breakfast was good. The fruit was fresh,moist eggs, OJ and coffee tasty ...and well stocked. The room and bathroom were clean, good TV/movie channels. However the walls (despite a recent rennovation) aren't very sound proof. I heard a man snoring in the next room on night no. 1 and TV playing on other nights. I left my phone charging at the hotel the day I left and the driver was kind enough to bring it out to the airport for me with a smile. While I was happy overall - I would be hesitant to recommend this property to anyone. For the price - its a good option. Read moreGenuine Expedia guest review
Loved loved this place the best of all things and handy to all things. Would tell any one don't hesitates to stay here. Huge free breakfast buffet.Genuine Expedia guest review
"First Vacation to Jackson Hole, WY (Family of 4)"
I can not say enough GREAT things about The Rustic Inn!! What I will say is that they all went above and beyond my expectations. The staff booked all of our trip outings...from ski rental equipment to our trip to Yellowstone. Our room was always clean and restocked with water bottles, coffee and toiletries!! My husband and youngest son used the hot […] tub and sauna...they loved it!! The breakfast was always great...just make sure you get there early...because it does get crowded, but was not a problem for us!! My husband surprised me with a massage while there and it was awesome!! The guys who would shuttle us back and forth to town were awesome too!! We also had dinner there "Christmas" night and it was Great. I can not say enough Great things about the front desk staff...they were always willing to help with anything...answer questions, etc. Our family would stay at The Rustic Inn again...and again...that is what a wonderful experience we had with this place!! A Big "Thank You" goes to each and every one of you (staff) and the bartender was AUsome too!! Again...Thank you from the bottom of our hearts for such a fantastic vacation!! :-) Read moreGenuine Expedia guest review
The Inn is charming -- very rustic Western and well-appointed. The bar is cozy and welcoming. The staff was amazing in expertly fielding questions and helping with arrangements. Best customer service I've expereinced.Genuine Hotels.com guest review
Fantastic hotel with terrific rooms and an excellent breakfast buffet. We're already planning a return trip it was so good.Genuine Hotels.com guest review
"Great place to stay in Jackson Hole, WY"
We were there for 5 days and got GREAT service each day. No need to rent a car, the Rustic Inn staff had shuttle service uptown. Room was very nice and clean. Workout room was nice as well. Free coffee and hot tea, which was greatly appreciated with temps below 0 degrees at times. Had a great stay, I would do it again and stay at the same place!!!Genuine Expedia guest review
Employees of the hotel were nice and we appreciated the daily breakfast, but the accommodations were so bad - I would never stay at the Rustic Inn in the future. This is definitely not a 3.5 star hotel. Our room was very dark (cave-like), unclean and in disrepair. Most of the issues were in the bathroom - shower and toilets did not work properly. The […] TV did not have a clear picture, the gas fireplace turned on some of the time and we had a generator or HVAC unit right outside that made an annoying sound and made it difficult to sleep. Read moreGenuine Hotels.com guest review
"Very nice place!"
We stayed at the Rustic Inn for five days and were pleased with very clean spacious rooms, and spotless bathrooms. The complementary breakfast was nice. We took a snowmobile tour of Old Faithful and it was wonderful. We hope to visit again in the spring and plan to stay at the Rustic Inn.Genuine Expedia guest review
"Nice private cabin."
Great room and complimentary breakfast. Convenient location to airport and town.Genuine Expedia guest review
"You should stay here"
It was just by chance that I picked the Rustic Inn. I had found it through Hotels.Com. It was walking distance to the town square with all the interesting shops bars and restaurants. It wasn't the least expense or the most. My pleasant surprise was constant during my stay. The people at the front desk were extremely personable and took initiative to […] be as helpful. In any way possible. They helped us plan and set up trips to Yellowstone. The food was amazing, I can tell the chef really loves his work. The bartenders made great drinks and even invited us to come eat at the bar within them rather eat by ourselves in the restaurant. We never needed to visit the Jackson Vistor Centerr(located across the street) because the people working at the Rustic we're like a visitor center providing everything we needed. The rooms were nice and clean. We got one with a gas fireplace which was great at night. The complimentary breakfast was a full buffet and included a chef to make you an omelet to your order. You have to drive 10 minutes to the Jackon Hole Resort or you can take a local town shuttle bus. I recommend this to anyone and will be staying there again. Read moreGenuine Hotels.com guest review
It was great except the shower water would not stay warm/hot. I mentioned this problem to the folks at the front desk and they said "sorry", but no consideration.Genuine Expedia guest review
Nice hotel in Jackson hole with an outdoor hot tub and sauna. Individual upscale cabins. Lovely.Genuine Hotels.com guest review
The location is great, the staff was very friendly and the breakfast was wonderful!Genuine Expedia guest review
Spent 3 nights of our honeymoon here. Loved it. Was quaint and romantic Loved it. Planning an anniversary trip hereGenuine Expedia guest review
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