Hotel Le Crystal - Montreal 45.49667, -73.57276

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This hotel is fairly new and what a find. My family and I stayed there over Thanksgiving 2009 and were delighted. It was a great hotel (very European feeling) and was 1 block away from trendy Rue St. Catherine and many restarants. The ammenities in the room were awesome. The deluxe suite was very nicely appointed and the amount of room was nice. The front desk staff was very knowledgeable and helpful. Language barrier no problem. Everyone spoke English. I cant think of anything negative to say about the Hotel Le Crystal. Oh, on the 12th floor is the hot tub--totally cool to sit and look out at the skyline (while you are actually outside on the roof). The indoor pool was nice as well.

Le Crystal is a fantastic hotel, they had very friendly employees and everything was very clean. The suite we (my boyfriend and I) stayed in was very nice, but lacked the room that I had imagined. There is a small part of me that regrets "splurging" for our hotel room (it was the deluxe suite), because there lacked the sort of "pzazz" that one would expect. The view was decent, and the Flat screen TV's were nice. The bedroom was crowded, and reminded my of my own tiny room in my apartment. The bathroom was very spacious, and I wish they would have used some of that space for the bed room. (The two were the same size!) I did find myself fascinated with the faucet handles, though that would not entertain you for the whole trip. The pool and the outdoor hot tub were amazing. very romantic, very relaxing. Overall it is a great hotel, but II would not spend the extra money to upgrade to the suite I was in, it was a bit over priced.

staff is great. Very beautiful hotel. Rooms are large and comfortable. Location is good.

This hotel is located in a perfect location for all downtown activities, especially if you want to walk or take the metro. Don't miss the 12th floor outdoor jacuzzi, especially after sunset ... a wonderful view of this wonderful city!

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We really enjoyed our stay. Loved the Espresso machine!! Food was a bit to pricey for us to dine there, but the continental breakfast was lovely. Best part was the 'rainfall shower' and soaking tub. It was quite pricey, but we were there for our 35th anniversary and we usually don't like to stay at places that are not really nice. Too much of our enjoyment is in the room itself. We thought we were getting a balcony, but that ended up not being possible. Not a whole lot of food places REALLY close by. It was COLD and windy while we were there, and we were walking and using the Metro.

From the lavender-infused scent wafting through the ventilation system in the lobby to the uber cool rootop jacuzzi to the mod, sleek suites, this hotel is a Montreal show-stopper. The staff were gracious and warm and seemed genuinely enthused to be ambassadors for their city. I didn't have the opportunity to test out the Spa, but it looked lovely and on at least one night was open into the late evening hours. Prices for their massage services were reasonable and what I would expect for a large city. Didn't try any of the hotels restaurants, as I grew fond of a French bakery in the neighborhood. We had one of the Urban suites, allegedly the smallest on the property and yet it was remarkably roomy. Two huge thumbs up for the rain shower, fancy schmancy bath products, and double vanity. The Nespresso maker was a nice touch. I also really liked the modern decor, even though my own personal tastes typically gravitate toward cozy, warm styles. Simply put, the decor is cool. Period. The central location of Hotel Le Crystal makes it easy to jet around town, even though there isn't much directly across the street from the hotel--unless you're catching a hockey game at Bell Centre. The location in Centreville is 1.5 blocks from the main Orange line Metro that you will likely to get around town. It's a little further from the Green Line Peel Metro stop, but still convenient for those who don't have physical limitations that would preclude them from walking a few blocks. The Central Train Station (Gare Central) is about 5 blocks away. The shops of St. Catherine (typical chain stores like H&M, Neon, Roots, etc) and the main nightlife district on Crescent were also within walking distance. A new bus line near the Central Train Station (Gare Central) now services Vieux Montreal (the old town). I think the location is about as perfect as one can get, although when you step out of the hotel, you have to walk at least one block or hail a cab on busy Rene Levesque Blvd in order to

Everything we expected and more, an excellent Hotel. Beds were wonderful,state of the art bathrooms. Hotel staff were so helpful and kind. Would go back again.

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I'll start with the negatives. At first glance, I was a little disappointed with the hotel room because I felt the 2 room suite would be a little bit bigger than it was. Since we had teenage children with us, we wanted a little more space. The room also had a heavy cigarette smell from the previous guests, even though we requested non smoking. (However, to be fair, the hotel clerk said the entire hotel is non smoking but that people still smoke.) Continental breakfast was complimentary; so-so food but great coffee! Aside from that, the hotel staff was very friendly and helpful, the bathroom was wonderful, the shower even better! Had a great sandwich in the little cafe off the lobby. And great location.

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This was a lovely hotel. The room was large and cozy and it had a wonderful sitting area. I loved the expresso machine too. The service was very friendly and professional and we were given some great dinner reccomendations. I would stay here again and would reccomend it to anyone!!

The Deluxe suite was very comfortable and I found all of the staff very friendly. The free parking offered by Hotels.com was a great benefit. It is valet parking and very convenient to be able to pull up and give you key to the bellman. I tipped $2 each time I needed the car brought up, so it was still a good deal. The contenential breakfast was so-so, I think you are better off going to Cafe Imagination right next store. My one complaint would be that they closed the pool and spa at 9 pm and it would have been nice to have it open later. Also the deck around the spa was weathered, with no chairs or plants, nothing like the picture. I went in early June, so they may dress it up more for high season. If you make to Montreal don't miss the Botanical Garden!

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Good place to stay but they need to fix the noise problem.

THE STAFF WAS VERY FRIENDLY AND GREETED US DAILY. THE ROOM WAS VERY SPACIOUS AND MODERN. WE LOVED THE UNIQUE COFFEE MAKING MACHINE, FLAT SCREEN TV IN LIVING ROOM AND THE BEDROOM. WE WOULD DEFINITELY STAY THERE AGAIN.

The Crystal is located less than a block from the Bell center in the heart of the city. The staff is great, the rooms are immaculate and new, the beds are comfortable. My digital TV in the bedroom did not work properly - it was replaced within a half hour.

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It was the second time my husband and I stayed in the Hotel Le Crystal. And the next visit to Montreal we will stay in that hotel again. Small, quite,gorgeous hotel with exellent service. This time we stayed in the Executive Suite.The room is big like a good size one bedroom appartment with two bathrooms,fireplace and balcony. But a little bit noisy from outside on Monday (our room was located on the 4th floor). Just get the room on higher floor.There is the indoor pool on 12th floor most of the time no people.We like this hotel a lot!

Hotel was in a great location. Staff very helpful. Rooms clean, modern and stylish. Great facilities and wonderful views over Montreal. Very little to complain about.

Great hotel, small and intimate. Room was much smaller than anticipated from the pictures on their website. Bed was so packed into the room we kept bumping into the frame and came home with many bruises! Staff was great and friendly. Restaurant was terrible - awful service and very unfriendly. Front desk and concereige service was first class - very helpful. Location is great - very close to everything.

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Our stay at Le Crystal was the highlight of our vacation. The room (deluxe suite) was spacious, clean and beautifully decorated. The Pool area was great. The salt water pool was fantastic and the pool area with the sun chairs was a delight. The floor to ceiling windows filled the room with sunlight and made the pool area a tropical setting even though it was the middle of winter in Montreal. However, what truly made the stay wonderful was the professional, detailed, friendly staff. I was impressed that they always very helpful and addressed me by name each time they say me. This hotel truly deserves it's 5 star rating. We did not eat at the restaurant because there were so many great restaurants and night life within walking distance from the hotel.

Excellent service. Very friendly and cooperative staff. Clean and very large room. The hot tub was our favorite part, it overlooks parts of the city and was pretty private. Perfect location. Shops and restaurants are just around the corner or within walking distance. I would stay here again and would recommend to other.

This hotel is really nice. The pool and the jacuzzi are wonderful. Really a good spot in winter. Vert cosy.

This hotel is billed as "luxury" and it sure isn't. The suite was small, which is okay..but a thousand little touches that could have made it luxury weren't done. The lighting is stylish but very poor and badly placed. The hot tub was not once hot during the entire weekend, despite my complaints. The pool was disgustingly slimey and obviously not kept clean. The staff were pleasant and friendly except for one who spoke in French in the elevator, commenting on me and my friend not being their "typical guests"...we were very casually dressed. Of course, she thought we didn't understand her. Location is good, staff friendly but the rooms are too small and not luxurious enough to warrant the price. You can do better.

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I was very happy with the hotel. It was very well appointed, centrally located, and perfect for my needs in every way. I had a comfortable sitting area and wet bar. The bedroom seemed a little on the tight side, but wasn't really an issue. The bathroom, on the other hand, was huge. Check out the outside hot tub if you get a chance. There's a nice view of downtown. Only minor issue was a broken TV in the bedroom. I told them about it the morning after I checked in and it was repaired by the time I returned from sightseeing.

We stayed here on our honeymoon.It was wonderfull. The rooms are larger sized, and the shower was amazing! This was our 4th time to Montreal, and we will stay here again when we come back. Very good location. A very nice hotel 2 blocks from all the nightlife. If you are younger and looking for fun. There are clubs just up the street!

hotel new very well done all the help was very nice woud book here again

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VERY modern upscale hotel that bends over backwards to accomodate its guests!

Hotel staff was not very efficient in checking us in. They would not even consider an upgrade request. The room they placed us in was on the small side w/ a terrible view overlooking an alley and school building w/ playground equipment. The location was very good, you could conveniently walk to most sites.The pool and whirlpool closed very early (9pm).

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GREAT GREAT hotel with outstanding staff at front desk, friendly bartenders and just wonderful location to be in the midst of things. Enjoyed fitness center and spa as well. Beds were perfect. I travel all the time on business and this is a 10+++++

My wife and I had a last minute travel change due to weather. We booked Hotel Le Crystal the same day we went to Montreal and were completely impressed. There was not a single thing they could do better...great staff, exercise room, spacious bathroom (with rain shower head), extremely comfortable bed. It is truly a first rate hotel in a fantastic, convenient location.

I was not satisfied with the front desk/concierge service except for one young man who was very helpful. My wife had notified the hotel/conceige of our anniversary and she promised something special which never was mentioned. The housekeeping staff except one young woman could not understand us or anything that was needed. Some of the staff were friendly, some appeared to avoid us all together. The hotel insisted that we had consummed wine, beer and tomato juice even though we showed several staff that the items were still in the room. We have stayed at other hotels comparable to Le Crystal and were treated appropriately and had no complaints. Would stay somewhere else.

The rooms are large and spacious, includes a small and streamlined yet fully functional kitchenette that is tastefully done (which means, if you don't need it or use it, it is not an eyesore) - a great little expresso maker is included with ample capsules of coffee. The bed was wonderful, the bathrooms are large with rain shower and separate tub. Flat screen TVs. I would deinitely stay here again in the future but would ask for a room in the back of the hotel, there is quite a bit of street noise in the morning.

This was a wonderful experience, the only drawback was the horrifically slow service at breakfast in the dining room over the weekend.

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There was a loud intermittent hum in our room. We realized we couldn't sleep with it going on and off all night. For one hour, we begged three times to be moved to another room and were repeatedly told there were no other rooms. A maintenance person came a few times without hearing the noise, when he finally witnessed it as it was fading out, he said it was a hair dryer! For the whole day? Desperate, we said we would check out and packed up and went next door to Novotel. When we came back to retrieve our luggage, the manager suddenly had another room, lower quality, that he could show us "At a discount". We had already booked next door. He told us we had to talk to the day manager to see if we didn't have to pay for the room! The next day the manager said that since it was a new hotel, there couldn't be a noise problem! Instead of investigating it! We paid a fee for the use of the pool and our food charges and were not required by law to pay for a room we walked out of. However, the manager spent alot of time jusifying not showing us another room. Spa personnel told us that the pipes burst on the pool floor a few weeks ago. the rooms are quite long and narrow, the bedroom, cell-like

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I was in Montreal and spent 3 nights at the Hotel Crystal. The hotel is new and has a very clean lobby. The front staff were great and helped me out with everything. I called in the night before to ask for early check-in due to an early arrival and they said it would not be a problem. The room I was put in did not have a working TV, internet or open minibar. There was a point in time 40 minutes after check-in where I had 4 staff in the room trying to fix things. They moved me to a new room and it was fine. Front desk were nice enough to bring up a toothbrush at 2am and keep the fridge filled. The hotel location is great - walking distance to the main strip or stores and bars - but hard to find good food. I rate this hotel highly but with the hickup at my check in and the condition of the original room I second guess this hotel. Though, would stay there again.

Excellent stay in Montreal.. Highly recommended... Excellent and friendly staff.

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