"Very nice but"
The rooms are very nice, staff was pleasant but food & beverage lacking. Cafe never opened, bar was tiny and restaurant was always empty.Genuine Hotels.com guest review
"Excellent Hotel in Montreal!"
This hoteal is beautiful and elegant. Our suite was impeccable and comfortable. The staff was cordial and very professional. I will stay at this hotel again next time I am in Montreal.Genuine Expedia guest review
"A Must Stay at Hotel"
This is the 2nd time I ve stayed at Le Crystal and again, the service, rooms and the amenities were all outstanding. The added bonus is the outside rooftop hottub. I will 100% stay there again and highly recommend it!Genuine Hotels.com guest review
"Close to Downtown Shopping and Transportation"
I am a seasoned world traveler, and this is one of the best hotels I have had the pleasure of experiencing. Everything was superb.Genuine Hotels.com guest review
"Great hotel and location"
The staff are very friendly, knowledgeable, and very service oriented. From check-in to check-out, our trip went smoothly. The room was perfectly located for walking, getting to the metro, entertainment and restaurants. The internet service worked perfectly( and it is free). The only slight draw-back would be the dinners in the dining room was a bit […] shy of fish in the servings. This hotel is perfect for couples or families as they have suites. The exercise facility and pool/hot tub afford a wonderful view. Overall, this hotel is quite a find. Read moreGenuine Expedia guest review
"Convenient and comfortable"
great location downtown close to restaurants, shopping, buses, and the metro. Wonderful staff, liked fitness center, pool and jacuzzi on the top floor. Good value for a lot of room ("all suites") Having said that, the decoration of the rooms was rather drab.Genuine Expedia guest review
great locationGenuine Hotels.com guest review
This was our second time at the Hotel Le Crystal and I will stay there every time I return to Montreal. We love it! The outdoor jacuzzi in the winter is my absolute favorite and now they have this new iPhone App that lets you look up surrounding restaurants and attractions.Genuine Expedia guest review
"Sleepless in Canada"
This hotel was a disappointment for a 5 star hotel. The comfort of the bed was awful. We did not get a decent night's sleep . The bed was terrible. The refrigerator did not work and we had to insist on a replacement at 10 pm rather then the hotel taking the initiative and changing it. We had to ask for basic items like mouthwash that should automatically […] be replaced. The staff was pleasant but not helpful in directing us to quality restaurants in the area. This hotel certainly is not geared toward tourists. Read moreGenuine Expedia guest review
"Hotel Le Crystal"
Wonderful hotel. Perfect location right across from the Bell Center, one block from Saint Catherine Street. Lovely hotel with rooftop outdoor hot tub which is super romantic. Great size rooms, urban suite is perfect for one couple and can easily fit two with the pull out couch. Valet parking, spa, restaurant, cafe are all great amenities but they do […] cost extra. Enjoy your stay! Read moreGenuine Hotels.com guest review
"Best stay in Montreal"
This is actually my second stay in the hotel. Upon arrival I was immediately upgraded to a room with a fire place. The staff is very welcoming and the stay was throughout just comfortable and relaxing. I would not opt for any other hotel in MontrealGenuine Expedia guest review
We were impressed by the courteous staff, clean rooms, comfortable beds and overall luxurious surroundings. It was a pleasure to exercise on the top floor with the most beautiful view of Montreal. The swimming pool and sauna were light and airy and family friendly.Genuine Expedia guest review
The hotel was in a great location and the service was outstanding. I had a slight issue with my room when i checked in and I made a comment in the elevator to a hotel representative. My room was upgraded immediately without me even asking.Genuine Expedia guest review
"It's the best hotel in Montreal"
Evryting in hotel is fineGenuine Hotels.com guest review
"Montreal at it's best!.."
WONDERFUL STAY.... GREAT ROOM WITH TERRACE. STAFF EXTREMELY HELPFUL AND FRIENDLY. GREAT CHOIC E! DEFINITELY A FIVE STAR......WOULD DEFINITELY RECOMMEND.IGenuine Expedia guest review
"Hotel Le Crystal in Montreal - awesome hotel"
Stay at this hotel on family vacation. Had booked a 2 queen bed room, but for my surprise got upgraded to a junior suite. Very comfortable, clean and new. Close to most must-see sights. Definitely staying there again.Genuine Hotels.com guest review
"Hotel Le Crystal-Montreal"
This happens to be one of the the most beautiful hotels Ive stayed in. The rooms are gorgeous, up to date, clean and very comfortable. The staff was fantastic and beyond accommodating. you will not ever be dissapointyed staying hereGenuine Hotels.com guest review
"Friendly service, nice rooms convenient location"
I stayed here with my husband and 2 year old daughter and they were very accommodating and friendly- they had a crib and even purchased a potty for our daughter!Genuine Hotels.com guest review
Chose this place solely based on user reviews, and was disappointed. This is not a 5 start hotel, even 4 stars is pushing it. The rooms look nothing like the pictures. We upgraded to a superior suite to have more space. The suite was basically a normal sized room that was partitioned off to create a bedroom, so the bedroom actually has no windows but […] an opening to the living area. The room was barely large enough to walk around the bed, around 2-3 ft between bed and the wall on all sides. We wanted to place a baby crib next to the bed but the room is so small we couldn't even get the crib in the room. The lobby is also very small, no cafes or anything in the lobby. The decoration is nothing like the W or similar hotels as one reviewer had stated. The location is great, one block to downtown shopping and 1.5 blocks to the metro. Overall, would not go to this hotel again. Read moreGenuine Expedia guest review
location is right downtown, great for business. close to everything. subway is right around corner. bus stop to airport is right in frontGenuine Expedia guest review
I would highly recommend this hotel. It is located next to an express bus stop to and from the airport. Bixi stations are nearby for easy access to bikes. A short walk to St Catherine Street and the underground.Genuine Expedia guest review
"Hotel Le Crystal Montreal"
Stayed at Hotel Le Crystal last week with my husband and two small children. The suite-type rooms are very convenient as there is a bedroom with sliding door as well as a pull out couch and a large hallway, wide enough for an air mattress. The rooms were very nice--sleek and modern in a W sort of way and we thought the rate was very good for what we […] received. We like to stay at the Four Seasons when we travel, but since there is no FS in Montreal we had looked at the Ritz online but heard that it was pretty old and in need of many updates. Le Crystal is new and the rooms were definitely nice (rainhead showers, deep soaking tubs, etc.) and on the level of most top hotels. Staff was very friendly and helpful. The indoor pool is very nice and is a definite must for the kids. No turn down service in the afternoon/evening which would have been helpful with wet towels, etc. The location is across from the Bell Centre in a business district that isn't as charming as the old town or as hip as the Plateau area, but altogether we thought this was a very good choice for value and our travel needs. Read moreGenuine Hotels.com guest review
The staff was courteous and very responsive. The room was incredibly comfortable. We thoroughly enjoyed our stay in Montreal and at this hotel!Genuine Hotels.com guest review
Our one-bedroom suite was one of the most comfortable, pleasant rooms we've ever stayed in. Small, but very well-equipped and designed. Lots of storage space, 4 place settings of china, etc. The big glass walk-in shower with overhead rainforest faucet was lovely. The food at the restaurant was quite good and not ridiculously expensive, as one might […] expect at a ritzy hotel. Read moreGenuine Hotels.com guest review
"THIS MONTREAL HOTEL IS FABULOUS!"
The furnishings and decorations were very nice and chic. Our first room (which we turned down) did not have a separate bedroom so I called the front desk and within 3 minutes Sophie was there to lead us to a more spacious room. The bathroom was very large and I love the shower head so much that I want to install one in my master suite. The tangerines […] in the morning were a nice touch as we headed off to walk the streets of Montreal. My son enjoyed two nights using the pool, sauna, and whirlpool. The computers were always available and in working condition. Even the cleaning lady was very hospitable and made sure we had fresh supplies of bathroom products such as shampoo, etc. every day. I highly recommend the grayline bus tour to Québec City which lasts all day; it is very informative and you will learn a lot of interesting historical facts. I guess the only area where i would suggest improvement was La Coupole. We ate one dinner there and i found it rather overpriced for the portion sizes. I had a $35 filet mignon dinner which while tender had no real flavor. There was a small piece of bok choy and a few potato fingerlings and three stems of asparagus – no salad and no baked potato like you would probably get at a Texas restaurant for less money. The service was good but I was slightly hungry an hour later! We shall return to this hotel if we ever get back up to Montreal. Read moreGenuine Expedia guest review
I enjoyed my stay at Hotel Le Crystal. I didn't find the service terribly enthusiastic, but it was adequate. My room was spacious, stylish, and comfortable. I am extremely picky about hotels. I find the slightest blemish off-putting, but that was not a problem. The room service offerings aren't great, especially if you watch what you eat. Very European. […] And there aren't extensive food offerings in the hotel, but there is plenty nearby. If you prefer smaller boutique hotels over standard franchises, you'll like this one. Read moreGenuine Expedia guest review
"Hotel Le Crystal Montreal--Great Location & Rooms"
Pros: Amazing location and incredibly spacious, clean, modern, and well-appointed rooms. Only con: concierge and front desk staff happened to not be as knowledgeable as one would expect about restaurants in the area. They were also not very good at giving directions. That being said, they were extremely helpful in helping to search for restaurants to […] make reservations at and even delivered a list of places with their summaries to my room. Read moreGenuine Hotels.com guest review
"Don't be sucked in by indirect lighting"
Poor hotel. Poor lighting. Cold. Poor serviceGenuine Hotels.com guest review
"Short walk to Bell Center!"
We have enjoyed our stay here the past couple of times we have visited Montreal. It's in a great location for shopping and just next door to the Bell Center! Staff were very friendly and helpful!Genuine Hotels.com guest review
Loved the bed and comfort of the room. Merci!Genuine Hotels.com guest review
"Perfect weekend escape!"
I stayed at Le Crystal for a weekend escape- the hotel is immaculate, rooms comfortable and well appointed as well as being quite spacious. A great living room and small kitchenette let you create a home away from home feeling. Perfectly located in the heart of downtown, close to Old Montreal restaurants, shopping on Ste-Catherine and the Bell Centre […] (across teh street!) The room was spotless and modern and truly comfortable. Highly recommended Read moreGenuine Hotels.com guest review
I have traveled a lot in the last few years, staying at hotels of different star quality. This was the worst place in terms of service and comfort. The service was negligent at best. The only good thing about this hotel was the valet.Genuine Hotels.com guest review
"Just what I needed"
Nice big room, with a huge bathroom, and a rainfall shower. Polite and courteous staff, literally nothing to complain about. Centrally located in town, very well maintained, will certainly stay again.Genuine Hotels.com guest review
While the room itself was nice, the air conditioner rattled whenever it was on. It woke us up every time it started. I am not sure thtat it was worth the cost. Location is great.Genuine Hotels.com guest review
Great location with awesome amenities. Excellent service and friendly staff.All in all a great experience.!!!Genuine Hotels.com guest review
"Heart of downtown Montreal"
Great location marred somewhat by loud construction in the surrounding neighborhood that started at 7AM. Otherwise, ideally located for romantic-getaway with modern amenities. Loved the in-room Nespresso machine and coffee! Walking to Crescent Street restaurants & pubs, Bell Centre, downtown shopping.Genuine Hotels.com guest review
Very accommodating, excided expectation. ThanksGenuine Hotels.com guest review
Modern style rooms, but the lighting could definitely be improved.Genuine Expedia guest review
"Worry free stay"
CLEAN hotel. I had a superior suite and I'm paranoid about all kinds of things, I checked all the mattresses, looked behind the sofa etc. repeatedly and monitored the place for a good 5 minutes at each spot to see if I could spot anything and the place was very clean. On the way out, the valet gave us water bottles for our trip back etc. and the staff […] were exceptionally friendly. The kitchenette with a microwave in it on top of that was nice! The bathroom was huge (HUGE!) and clean with beautiful shower etc. I read others comments about not having toiletries but who cares? I brought my own toothbrush and it was perfectly fine, there were quite a bit of toiletries there (shampoo etc. was there, its literally just a toothbrush/toothpaste or shaving things that arent there) I will go here anytime I ever go to montreal, its a hotel I trust. Read moreGenuine Expedia guest review
"Great hotel, but not comfy :("
The hotel was nice and modern, in a great location with friendly staff. The only thing is that the bed seemed small, like a double. It was short and the pillows were either too firm or too flat. I know this seems like nothing to complain about, but I just felt as if I didn't get a good sleep all week.Genuine Expedia guest review
"Great place to stay if visiting Montreal"
I recommend the hotel without reservation, the Urban Suite is a super facility which with the use of it's self contained facilities including a kitchen/diner allows for greater freedom and independance. The staff are helpful and friendly, the location is handy for city centre tourist facilities and local travel hubs are nearby. Hotel Le Crystal is in […] my opinion a super place to stay if visiting Montreal. Read moreGenuine Expedia guest review
"Nice hotel but it's a bit pricey..."
The hotel is in good location, the room is clean but it's a little pricey as the hotel is older and the carpet needs to be replaced.Genuine Expedia guest review
"Great hotel Downtown"
Great hotel conveniently located downtown close to the Bell CentreGenuine Expedia guest review
"Great business stay in central location"
Perfect location, clean hotel, very comfortable. Great for extended stay.Genuine Expedia guest review
"Luxurious and family friendly"
Great location, close to everything. The room was very clean, I loved the big soaker tub and rainfall shower. Travelling with a child, it was great having a separate bedroom, it was like a small apartment with a ridiculously huge bathroom. We enjoyed the pool and outdoor hot tub, which had a spectacular view. I forgot to pack my tablet, but they have […] computers in the business centre available 24 hours, so I was able to stay connected during our visit. The service was wonderful, the staff were all extremely helpful and when my daughter was sick, they even gave her a little present. Over all, a 5 star experience, we will most definitely be staying at Le Crystal every time we visit Montreal. Read moreGenuine Hotels.com guest review
"Could be better"
I reserved throught Expedia, but choose the option of paying at the hotel. They charged me 10.00$ more. I was quit dissapointed. By arrival, nobody offered the service if bringing the laggage to the room. The room maid lady was not careful to my sleeping robe. Instead of leaving it in the bed, where I usually keep it, she placed it on the back of a […] chair. By the way, the furnuture in the room gives the impression of being dirty. The closets and wardrobe drawers are not comfortable to use (while opening and closing them) Read moreGenuine Expedia guest review
The staff was friendly and informative. Housekeeping services were nice. However there's just a few dings here and there. Walls were slightly stained and doors were semi-broken. Just requires a bit of renovation.Genuine Expedia guest review
"Great time in Montreal!"
This hotel was AH-MA-ZING!! I loved it!!! The room service was to die for (I highly recommend the risotto, YUM) and the overall room was so great. I would recommend this hotel to all my family/friends. The only minor hiccup was our drain in the bathtub didn't work (or at least we couldn't figure it out!) but the huge shower made up for it. I loved this […] place and would stay in it again in a heartbeat! Read moreGenuine Expedia guest review
"Luxury hotel with great downtown location"
Lovely, spacious and quiet rooms with great city view (10th) floor. Comfortable bed and luxurious bath with rainshower shower head. Sinks in bathroom don't drain well. Housekeeping was adequate but a little unpredictable. One day cleaned room quite late in the afternoon, another day hand towels not replaced.Genuine Expedia guest review
"Perfect downtown location"
Close to the mountain for great running. Friendly staff. Good pool and outdoor whirlpool with a view. Would stay again.Genuine Expedia guest review
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