All hotels in Frisco, Texas, United States of America
1 room, 2 adults
You can collect Welcome Rewards® nights here3400 Parkwood Blvd, Frisco, TX, 75034, United States of America, ‏‎855-239-9222
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4.3 / 5Excellent

Score breakdown (from 123 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.4
  • Comfort
    4.5
  • Condition
    4.4
  • Neighborhood
    4.7
5.0 / 5Outstanding
"Great place!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Wonderful stay! Rooms very very nice with a modern look! Everything was perfect!
Genuine Hotels.com guest review
1 night trip Aug 17, 2013
Adam
US
4.0 / 5Excellent
"Nice hotel. Close to shopping and dr pepper center"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Great place to stay! Clean and friendly staff. Area felt safe. Close to shopping. Mall approximately 5 min away. Free breakfast was good. The only problem was hallways on upper floors were hot. However, room was nice and cool. Would stay again!
Genuine Expedia guest review
Other trip Aug 19, 2013
Amanda
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Ashley at the front desk was very acomendating, sweet, and went above the call of duty to help me. Would definitely stay here again.
Genuine Hotels.com guest review
1 night business trip Aug 9, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I was very pleasantly surprised by this hotel. I only needed somewhere to stay for one night so booked Holiday Inn Express for price. But I found that I received so much for my money here. it is newly renovated, clean, and classy. Breakfast was good and the workout facility was welcoming.
Genuine Hotels.com guest review
1 night trip Aug 7, 2013
A Traveler
US
5.0 / 5Outstanding
"Comfy hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice, comfy hotel close to downtown Dallas. Staff is very nice and helpful. I will definitely stay here on next trip to Dallas area.
Genuine Hotels.com guest review
1 night business trip Aug 9, 2013
A Traveler
US
5.0 / 5Outstanding
"This was a really nice place."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This was a very clean, nice place to stay. Breakfast was wonderful and staff were very friendly.
Genuine Expedia guest review
Other trip Aug 6, 2013
A Traveler
US
3.0 / 5Good
"Average mid-range hotel"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel was very clean and modern. The front desk staffer that helped us check-in had a bit of a poor attitude but the rest of our staff interactions were great. Walls felt a bit thin, we had some young, rowdy neighbors that we heard until well into 2AM.
Genuine Hotels.com guest review
1 night trip Jul 20, 2013
A Traveler
US
5.0 / 5Outstanding
"Great stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The overall stay was excellent. There was a small problem with the wash room and the breakfast was average. They have an awesome game room for the kids that I wish more hotels would have.
Genuine Hotels.com guest review
2 night trip Jul 12, 2013
Texas Mom
US
5.0 / 5Outstanding
"Typical nice clean hotel with LOTS TO DO AROUND IT"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel was your typical safe, new, clean, hotel. What really makes this hotel a great place to stay is all of the shopping and eateries just around the corner. Location Location Location.
Genuine Hotels.com guest review
3 night trip Jul 4, 2013
Randall N'Gina
US
4.0 / 5Excellent
"Staff needs training"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Hotel was nice enough, room clean. Hated the blue fluorescent lights in room, & staff acted like they were annoyed you were there. We checked out & went across the street to Homewood. Much better customer service at Homewood. Staff needs training.
Genuine Hotels.com guest review
2 night trip Jul 3, 2013
Ggalbraith
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    5.0
  • Condition
    2.0
  • Neighborhood
    5.0
Breakfast service was poor. Pans were empty and many customers had to wait quite some time for food. Pancakes tasted like they were made of paper. Had a problem with the swipe card mechanism with our room door. Had to be re-programed after one night, then the door won't lock, front desk was not responsive enough. very frustrating. Found a cockroach in the public restroom near the lobby and alerted the front desk.
Genuine Hotels.com guest review
2 night trip Jun 21, 2013
A Traveler
US
3.0 / 5Good
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    5.0
Breakfast is unhealthy and they don't clean your rooms. I didn't enjoy my stay here at all
Genuine Hotels.com guest review
Business trip Jun 12, 2013
Michele
US
5.0 / 5Outstanding
"Convenient location for our trip to Frisco"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent, could not think of one area that would need improvement. I will commend the breakfast provided and the staff for preparing such a nice and tasteful meal.
Genuine Hotels.com guest review
3 night trip May 16, 2013
Mairlyn
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I thought the hotel staff were wonderful. The surrounding neighborhood was great as well lots to do.
Genuine Hotels.com guest review
1 night business trip May 8, 2013
Latoyia
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great place. Newly refurbished. Rooms very comfortable. Staff was extremely friendly. Close to fwy, shops and restaurants.
Genuine Hotels.com guest review
2 night business trip May 6, 2013
A Traveler
US
4.0 / 5Excellent
"Jimmy Buffet Concert"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel was very convenient for our trip. Only 5 minutes from the concert stadium. The only complaint would be the walls were thin and we could hear entire conversations at times from our next door neighbor. But, otherwise we had a great stay.
Genuine Hotels.com guest review
2 night trip May 3, 2013
Becky
US
4.0 / 5Excellent
"Jimmy Buffett weekend"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very nice place. Would have like a concert transport and an air port transfer. It took us HOURS to find a taxi after the concert.
Genuine Expedia guest review
Other trip May 6, 2013
Bobbey
US
4.0 / 5Excellent
"Awesome experience!"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
5th floor was very hot. Ashley was super nice and helpful! overall it was a great experience!
Genuine Expedia guest review
Other trip Apr 29, 2013
Whitney
US
3.0 / 5Good
"weak breakfast"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Ok, fit the need for a clean place to stay. nice and clean rooms and bathrooms. comfortable beds, etc. I wanted the included breakfast to save time, but the breakfast was not anything worth coming back for. no fresh fruit or anything really healthy. i am going to back to home2, most likely.
Genuine Hotels.com guest review
2 night business trip Apr 24, 2013
jg
US
4.0 / 5Excellent
"Near Baylor Frisco"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The hotel was nice and quiet. We had to hunt down the front desk person for check-in and check-out, but other than that it was a pleasant day.
Genuine Hotels.com guest review
1 night business trip Apr 11, 2013
A Traveler
US
5.0 / 5Outstanding
"Excellent Stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel was extraordinarily nice; I would love to stay there again! The staff was polite, the facilities were clean and new, and the hotel was better than I expected.
Genuine Hotels.com guest review
1 night trip Mar 27, 2013
A Traveler
US
5.0 / 5Outstanding
"Nice Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Stayed here for a Cheer Competitipon at the nearby Dr. Pepper Arena. Hotel was very nice, and my room was newly remolded. My only complaint was that the breakfast was bland. I wish that the bacon had been fried instead of baked in the oven, which left it very soft and greasy.
Genuine Hotels.com guest review
1 night trip Mar 23, 2013
Ebony
US
5.0 / 5Outstanding
"Excellent all around"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I was very impressed by a Holiday Inn. I usually stay at Hilton or equivalent, and this easily met my standards.
Genuine Hotels.com guest review
2 night business trip Mar 19, 2013
A Traveler
US
5.0 / 5Outstanding
"Exceeded Expectations"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This Holiday Inn Express is in a very quite and nice area, close to the mall and food. The staff were friendly and efficient. The hotel smelled new and had recently been remodeled and the fitness center was just off the cafeteria, not down some creepy hallway which makes this a very usable amenity for a single woman.
Genuine Hotels.com guest review
2 night trip Mar 19, 2013
Heather
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Very nice stayand polite staff. The hallway was noisey, ice machine, etc....
Genuine Hotels.com guest review
3 night trip Mar 8, 2013
A Traveler
US
5.0 / 5Outstanding
"Modern hotel, clean very presentable"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Modern hotel, clean very presentable the only thing I would recommend is to have more breakfast choices, like turkey bacon. Other then that, nice hotel.
Genuine Hotels.com guest review
1 night business trip Mar 9, 2013
A Traveler
US
4.0 / 5Excellent
"Great staff, no place to have a drink/late snack"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
I was in town overnight for business. The staff was excellent. The only downside was there was no place to have a drink or grab a bite to eat except to cross a major intersection. I was escorted by a local team member and did not have a car. I will choose another location on my next trip to the area.
Genuine Hotels.com guest review
1 night trip Mar 6, 2013
Tracey P
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel was brand new and was great. I was originally booked at Aloft, across the parking lot. But apparently they overbooked and I was left without a room. The hotels.com customer service rep found a room at this Holiday Inn, and it was actually a little less expensive. Next time I go to Dallas, I will focus in on this hotel and not Aloft.
Genuine Hotels.com guest review
1 night business trip Feb 26, 2013
Jason
US
4.0 / 5Excellent
"Great hotel for any reason"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel was very clean! The staff was very knowledgeable, helpful and welcoming. Thanks for a great stay!
Genuine Expedia guest review
Other trip Feb 25, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
very good experiance,recommend it
Genuine Hotels.com guest review
2 night trip Feb 12, 2013
A Traveler
US
5.0 / 5Outstanding
"Great hotel for Ikea trip to Dallas"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel was clean, updated and comfortable. It is close to shopping and event centers. It was convenient to the highways for travel as well. Both front desk workers I encountered were excellent. The breakfast was great for a Continental!
Genuine Expedia guest review
Other trip Feb 19, 2013
TL
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very nice, new hotel. I would stay there again.
Genuine Hotels.com guest review
2 night trip Jan 28, 2013
TXtraveler
US
5.0 / 5Outstanding
"Close to business and north dallas toll way"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great, clean and friendly service.
Genuine Hotels.com guest review
1 night business trip Jan 26, 2013
A Traveler
US
2.0 / 5Fair
"Did not sleep"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    4.0
  • Neighborhood
    -
The beds were hard, and the walls were very thin. Did not sleep at all.
Genuine Expedia guest review
Other trip Jan 20, 2013
A Traveler
US
5.0 / 5Outstanding
"Perfect accommodations!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Brand new, beautiful, clean hotel with great continental breakfast. Employees were very friendly and kind. Manager made sure we were comfortable and that the room was okay.
Genuine Expedia guest review
Other trip Jan 10, 2013
A Traveler
US
5.0 / 5Outstanding
"Close to Baylor medical center"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Friendly employees. Very clean.
Genuine Hotels.com guest review
2 night trip Jan 1, 2013
A Traveler
US

The following reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"Reservación"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
No se respetó la reservación como se realizo, se solicitaron 2 cuartos con dos camas cada uno y al llegar se proporcionó 1 cuarto con 2 camas y 1 con 1 cama, el hotel accedió a dar una cama adicional ya que no tenía habitaciones disponibles, sin embargo la cama sólo fue un catre. Muy mal ya que por algo se realizo con tanta anticipación la reserva para evitar estos inconvenientes y las seis personas estuvieran cómodas cosa que no fue así. Sino se respetan las características de reserva entonces para que existe la opción del tipo de cuarto.
Genuine Hotels.com guest review
2 night business trip Mar 7, 2014
Pablo
MX
4.0 / 5Excellent
"Business hotell"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Bra hotell med fokus på arbete, stora rum rent och snyggt utan att vara lyxigt. Lämpligt för arbete i norra Dallas. Ok gym med fria vikter och maskiner, dock ganska litet men nytt. Frukost enkel men helt ok, ingår i priset. Trevlig personal och en liten shop att handla vatten och annat fixi i receptionen. Bra värde för pengarna om man jobbar.
Genuine Hotels.com guest review
4 night trip Jan 27, 2013
Jesper O
SE
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
2 night romance trip Apr 17, 2015
Vickie
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night family trip Feb 22, 2015
Vicki
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip with friends Feb 7, 2015
will
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
2 night business trip Jan 27, 2015
Wayne
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night business trip Jan 27, 2015
Alan
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip with friends Jan 17, 2015
Jessica
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night romance trip Jan 2, 2015
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
2 night business trip Aug 16, 2014
Paula
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night trip Aug 7, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
2 night trip Apr 7, 2014
A Traveler
US
2.0 / 5Fair
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
2 night family trip Mar 24, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
2 night business trip Feb 21, 2014
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews