When making my reservation with Hotels.com, I specifically asked about airport transportation from the hotel. I was arriving late and had an early flight so I wanted to turn in my rental car in the evening and save one day's rental. I was told the hotel had 24 hr shuttle service. When I arrived late in the evening at the hotel driving my car to check […] in, I found out that the service to the airport ran every hour and picked up people from 5 hotels. This would not work for me, and I kept my rental car for the additional day. In the future Hotels.com should provide information whether a hotel has its own shuttle service or whether it is a shared service that would take longer, so a customer can make an informed decision. Read moreGenuine Hotels.com guest review
In search of a close location for an early morning flight, I booked Candlewood for my handicapped mother and myself. When we were given the room, it had a weird smell. Although the room was a decent size with two queen beds. It did smell strange. I put up the air prior to leaving soon after for dinner, but when we returned it was as bad as before. We […] requested a change which we were offered, but by then, my mother was exhausted and it was too much to change. During the night, we witnessed a cockroach in the bathroom and realized the horrible smell was likely due to extermination. I am writing this at 3:39 am as I have a migraine and breathing problems due to sleeping in this environment. I am shocked that a IHG (Intercontinental brand) hotel would have this kind of facility. There other hotels have been great but this was the first and last time I will ever do a Candlewood!!!! Read moreGenuine Hotels.com guest review
"no shower handle"
Seemed nice but no shower handle and wafting sewage smells all night took away from the very nice rooms and really friendly and competent serviceGenuine Hotels.com guest review
"Only stayed one night"
We arrived very late and needed our room only for 1 night. The hotel was waiting for us and sent a shuttle as soon as we called. The only thing was I was very specific on the phone about needing a room that had a pull out couch and when we go there the room only had two double beds. The front desk agent then found us a roll away and it was fine for […] the one night. I would stay here again. Read moreGenuine Hotels.com guest review
I enjoyed my stay and the staff was great.Genuine Hotels.com guest review
the convenient location, shuttle from airport, and near the cruise portGenuine Hotels.com guest review
"Great stay, great staff"
Spent 2 nights at the hotel. Staff was attentive yet not intrusive. The room was clean and comfortable. The wifi was fast and FREE! While I did not cook in the room, having the refrigerator for an Ice Cream snack and the ability to heat water for tea was a plus. The room layout was efficient and gave an open feeling. The closet had plenty of hangars […] and room for storage - even a laundry basket. I plan on staying at this brand in the future whenever possible. Read moreGenuine Hotels.com guest review
There was an alarm going off from the time i arrive to when i checked out. Sounded like a fire alarm. Very distrubing, didnt get much sleep at all.Genuine Hotels.com guest review
I was told by the bkooking agent the hotel had a certain cable station when I booked the room and when I checked in I found out it didn't. After working away from home for a week all I wanted to do was relax and watch a hockey game when I got back to the hotel. I tried to explain the foul up at the check in desk andd felt like they could care less.The […] staff made me feel like I was just some nut with strange demands. I travel for business atleast 3 times a month and feeling athome and welcome is very important in where I stay and I didn't feel that way at Candlewood Read moreGenuine Expedia guest review
"Close to airport"
Clean and comfortable - quick ride to airport.Genuine Hotels.com guest review
The staff could not care less .... whatever that we asked was overlooked by the front desk. The girls were always telling us that they would loon into it later in the day but as we came back to our room late at night, nothing has happened .... Never experienced such a thing before!!!!!!!!!!!Genuine Hotels.com guest review
"Just perfect for 6 hours"
Reception was very friendly and helpful. Arrived in FLL at almost midnight and left at 0530. Airport shuttle was on time and operating by 5am. Fridge and mini-kitchen was nice had I stayed longer. Would go back for sure.Genuine Hotels.com guest review
"close to airport"
There was some trash left beside the chair in the room and the chair itself should be replaced since people over time have peeled away st its facing. overall the room is good for the area and price not too bad either. would stay again.Genuine Hotels.com guest review
"It was a dark and stormy night"
It was, literally, a dark and stormy night. I had an early flight in the morning, and needed a convenient place to stay near Fort Lauderdale airport. My iPhone was a little confused about how to get me there, but when I got there, I was greeted by a friendly staff person, who had my reservation and in about two minutes I was in my room. It was large […] and had a nice kitchen, including a kettle, which would brew me a cup of tea in the morning. It took about five minutes to get to the airport in the morning, which was good because it was still dark and stormy by then. Also, the hotel was convenient to the cheapest gas I had seen in Florida, some nice places to eat and yet it was quiet. Apart from the thunder, which wasn't their fault. Read moreGenuine Expedia guest review
We were forced to find a hotel last minutes due to our house was under construction. We were very satisfied with our stay. The staff was very friendly. The hotel was very clean. Also, It was in a decient neihborhood.Genuine Hotels.com guest review
"Candlewood Suite- great location per cruise"
First let me say, this place was clean. Some of furniture needed to be replaced and I found the bed to be too firm for my back, BUT, it was clean. The location is great, safe neighborhood, local places to eat. Short drive to Ft Lauderdale Beach. Will definitely go back, and recommend it.Genuine Hotels.com guest review
"The Candlewood Suites in Ft. Lauderdale"
Wonderful everything: friendly, clean, great location. I would recommend to others highly. One inconvenience: Cellphone dropped calls in the room. However, local calls were free. Great place-- 2 thumbs up.Genuine Hotels.com guest review
Clean, comfortable, quietGenuine Hotels.com guest review
"Good Choice for night before a cruise."
RIght down road from cruiseport and accross the street from a shopping plaza. Easy walk to groceries, clothing whatever you need last minute.Genuine Hotels.com guest review
"Candlewood Suites Ft. Lauderdale Airport/Cruise"
Was very convenient to check in and out. Good service when at the desk. Easy location to find and easy to get to airport.Genuine Hotels.com guest review
"Candlewood Suites... Great stay"
No complaints... Room was spacious and very clean. Close to the airport and also had a shuttle service. Will definitely stay again when visiting the areaGenuine Hotels.com guest review
"May, the front desk clerk is extraordinary but..."
...but they need to replace the shuttle driver who cant speak english. May was awesome, found us a box to substitute for lost luggage, coached us on best pizza, even put it in room and ice cream in freezer to SW and surprise my weary guests. Clone May!!Genuine Hotels.com guest review
The staff was very helpful in getting us from the airport and to the port. When we arrived very early in the morning from our cruise they were very accommodating by storing our luggage and calling us as soon as our room was ready.Genuine Expedia guest review
Good service from airport to shipGenuine Hotels.com guest review
"Cheap, Clean and Great."
Nice hotel and close enough to everything.Genuine Hotels.com guest review
Hotel staff were very friendly and accommodating. I really enjoyed the Italian restaurant across the street in the strip mall for dinner. A convenient location and comfortable room.Genuine Hotels.com guest review
"Candlewood Suites Fort Lauderdale, Florida"
This hotel was very clean, a plus! The room was spacious and the beds were so comfortable that I felt like I was sleeping on a cloud in Heaven. The staff was courteous and kind. I would give this location 4 stars as comparable to any other 4 Star Hotel. I would definitely sleep here again! Thank you!Genuine Hotels.com guest review
We stayed here a very short time, only one night before our cruise. The hotel is close to both the airport and cruise port. Free airport shuttle, however their cruise port service is $8 a person, something to keep in mind if this is your reason for staying. Other hotels in the area have free cruise port shuttles.Genuine Hotels.com guest review
We checked into this hotel for a few days before our cruise and i was very impressed with everything about the hotel. Front desk clerks were extremely friendly and helpful. Its like one big family feeling. The location is also good. Nearby to a little of everything. Great Thai restaurant nearby, great food. Yes, i would definitely go back there on my […] next visit to Florida. Read moreGenuine Expedia guest review
"Nice stay but wouldn't go back"
Not a large variety of places to eat or shop. And not as close to Port Everglades as I would have liked. Had to pay for shuttle to the port and from the port to the airport, which is not made clear until arrival. Caos in lobby mornig of cruise. Listed for King or Queen beds but the only have Queen.Genuine Expedia guest review
I was very impressed with the staff, they went above and beyond any expectations.Genuine Hotels.com guest review
The hotel was not that far from the airport, and there was a free shuttle. The hotel was older, not really close to "touristy" things, however, if you have a car, there was a full fridge, two burners, microwave, tableware, for four people, so would be an economical base. The staff was very helpful and pleasant.Genuine Hotels.com guest review
"One night airport stay"
Staff was very friendly and the room very comfortable and clean.Genuine Expedia guest review
"Perfect for night before going to Port"
We stayed here the night before our cruise from Fort Lauderdale. It was clean, relatively priced, shops across the road, laundry facilities, inhouse kitchen. Highly recommend this hotel. Note: not close to downtown Fort Lauderdale.Genuine Hotels.com guest review
The selection of this hotel was based largely on location and shuttle service to the airport.; it was a great decision. I would definitely recommend this hotel. For us; 5 out of 5. Great location to nearby shops and rest. Very comfortable room and wonderful amenities (full kitchen).Genuine Hotels.com guest review
Pleasantly surprised at how clean and comfortable this hotel was. Smelled lemony fresh upon arrival! Large room with every convenience available. Front desk allowed us to check in early and made sure we were comfortable.Genuine Expedia guest review
"Convenient for cruisers"
Value for money hotel, 3.5 to 4 star, helpful people at front desk. Close to Ft Lauderdale A/P and Cruise Terminal. Best thing is the extensive shopping complex across the highway only 150 metres away, which has everything you need before going aboard a cruise. The room is self contained, but there are cheap eating houses across the road and take-aways. […] Only minor downside for us was that they only had decaffinated coffee in the rooms so bring it with you if you want real coffee. The area appeared quite safe and no road noise experienced in our room. A/C worked very well,, and bathroom well appointed. I would recommend this hotel to any cruise passengers about to depart Ft Lauderdale Read moreGenuine Expedia guest review
"Very convenient location"
The room was nice. We were made to sign a document that showed charges that would be applied if we (e.g. smoked in the room, etc.), but the first thing we noticed upon entering our room was that it had been smoked in (we had been assured by hotels.com that our room would be non-smoking.Genuine Hotels.com guest review
Disorganized and horrible! We waited over 20 minutes to check in and then they checked us in the wrong room, it was the worst hotel we have ever stayed at. NEVER AGAIN I felt sorry for the guests that were trying to catch a shuttle to the cruise ships the next day!Genuine Expedia guest review
"Very nice hotel"
Very nice and convient.Genuine Hotels.com guest review
Great hotel great place around a lot of stores around the area would recommend it to allGenuine Expedia guest review
"Perfect for pet lovers"
Even if you don't have a pet this is a full service inn. Great for the price!Genuine Hotels.com guest review
I never expected this hotel to be such a great experience in many ways. Cleanliness is a characteristic of the place, besides, the bedding was gorgeous, bathroom was elegant, the place is quiet and close to the airport. From now on I'll always stay at this hotel when I visit Ft. Lauderdale.Genuine Hotels.com guest review
"4 happy guests"
We liked everything about this place. Our arrival was at 10.30pm and the airport shuttle was already there so we did not waste any time at all. The suite was very clean. There was only one problem with the sofa bed. The mattress was only single. We called and right away within couple minutes someone was at our door with a key for another room without […] extra charge. So we had 2 suites for the night. Wish we had booked atleast 2 nights at this place. Will certainly stay here again. Read moreGenuine Hotels.com guest review
Bra för en oplanerad övernattning pga av försenat flyg. Bullrig AC annars ok. Hotellet har en gratis transfer som går varje time till flyget vilket var bra.Genuine Hotels.com guest review
フライトの都合で空港近くに一泊せざるを得ず泊まったのですがコンドミニアムスタイルのお部屋は広くて清潔でとても良かったです。Genuine Hotels.com guest review
"Localisation et services de chambres impeccables"
Trèes bon choix pour une escale pré-croisière. Les services et équipements de l'hôtel.Genuine Hotels.com guest review
周辺の環境はあまり良くない印象。空港に近いので仕事のみでは価値がrかもしれないけど、ホテル全体の内容と価格を考えるとかなり？？？Genuine Hotels.com guest review
"Nous recommandons cette hôtel"
Personnel serviable, le lit de la chambre est confortable. Cuisine complète. Très bien insonorisé. Situé en avant d'une épicerie et d'un liquor store. A 8 min de la plage. Quartier sécuritaire. Nous avions réservé pour 7 jours mais finalement nous avons resté 10 jours.Genuine Hotels.com guest review
"Für einen Kurzaufenthalt zu empfehlen"
Das Hotel ist für einen kurzen Aufenthalt sehr geeignet. Wir waren 9 Tage in dem Hotel. Leider liegt es zu weit vom Strand entfernt. D.h. man kann Abends nicht einfach mal raus und in eine Bar gehen. Für einen längeren Aufenthalt nicht zu empfehlen. Kein Balkon. Aber das Personal war spitze und hat uns viel geholfen.Genuine Expedia guest review
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