We enjoyed our stay and at such great value. Breakfast was excellent and overall condition was good.Genuine Hotels.com guest review
Response by Holiday Inn Reading West Dear Mo, this is fantastic, thank you ever so much, everyone at Holiday Inn Reading West is delighted you had an excellent stay and we're very grateful for your feedback. Kind regards Philip General Manager
The hotel was excellent and just what we needed It was located centrally to where we wanted to go. We spent a day in Windsor, a day at Ascot races and an day and evening in Readingvery enjoyable 3 daysGenuine Hotels.com guest review
Response by Holiday Inn Reading West Fantastic, many thanks David, I'm delighted that you found the hotel to excellent and that you enjoyed the 3 days - I hope you backed a winner or two at Ascot! I do hope we can welcome you back to the hotel sometime soon and improve your rating from a 4* to a 5*. Kind regards
"Relaxing and pleasant place to stay"
Very good experience and satisfied with place, premises and cuisineGenuine Expedia guest review
Had a lovely 3 night stay for the rewind festival. The hotel would benefit by more guests if they offered a shuttle service to events like the rewind festival and Henley etc.Genuine Hotels.com guest review
Response by Holiday Inn Reading West Thank you very much for taking the time to post your review, I'm delighted you had such a lovely stay. I will certainly look into shuttle services but I would think the cost of this to places like Henley, which is approx. 16 miles away, would be prohibitive unless there were a large group all travelling. We can of course assist with taxi bookings and help with public transport links and times. Kind regards
"confortable but restaurant not good"
Friendly staff at reception but food at the restaurant was not great. Order tuna stake which was like rubber and had to send back. Also they ran out of the house red and the bottle red we had ordered but then they suddenly a bottle.Genuine Hotels.com guest review
Response by Holiday Inn Reading West Thank you for your feedback, I'm vvery sorry you were not happy with your dining experience. All meals are cooked fresh to order so I'm not qite sure why there should have been a problem with the tuna but thank you for letting me , I will investigate with the chef. Kind regards
A nice little hotel, conveniently situated. V comfortable rooms although the air con was a little noisy.Genuine Hotels.com guest review
Response by Holiday Inn Reading West Thanks you veru much for taking the time to post your review Kind regards
"Comfortable clean room"
Nice hotel, good location and comfortable bedsGenuine Hotels.com guest review
Response by Holiday Inn Reading West Thank you very much for your review Kind regards
I stay here quite a lot, always lovely front of house staff, menu needs updating and cider flat, but overall a nicer Holiday Inn made more enjoyable by the staff!Genuine Hotels.com guest review
Response by Holiday Inn Reading West Thank you for your review. I'm sure you will be delighted to know that new menus 'went live' at the beginning of July, in addition to our local weekly changing Chef's Menu. Thank you for your comments about the cider, we will investigate this further. Kind regards