The first time we've used this hotel as we visit Reading frequently. Whilst being a little 'out of the way' down the Bath Rd it was all we needed. The room was amazingly quiet considering it's next to a main road and the room whilst a little faded in places was clean and very comfy. The staff seem happy and friendly and breakfast was excellent. All […] in all very good and we will be back. Read moreGenuine Hotels.com guest review
Not much to say really as the rating I gave the hotel speaks for itself. Excellent staff, nice clean room and a friendly atmosphere. Evening meal was nothing to write home about but the breakfast was superb. Would definitely stay again!Genuine Hotels.com guest review
Response by Holiday Inn Reading West Dear Phil, thank you very much indeed for your review, this is brilliant. The team will really appreciate your kind words and appreciation of their hard work and efforts. We look forward to welcoming you back to Holiday Inn Reading West and will definitely try and wow you with the evening meal experience as well next time. Kind regards Philip General Manager
We enjoyed our stay and at such great value. Breakfast was excellent and overall condition was good.Genuine Hotels.com guest review
Response by Holiday Inn Reading West Dear Mo, this is fantastic, thank you ever so much, everyone at Holiday Inn Reading West is delighted you had an excellent stay and we're very grateful for your feedback. Kind regards Philip General Manager
The hotel was excellent and just what we needed It was located centrally to where we wanted to go. We spent a day in Windsor, a day at Ascot races and an day and evening in Readingvery enjoyable 3 daysGenuine Hotels.com guest review
Response by Holiday Inn Reading West Fantastic, many thanks David, I'm delighted that you found the hotel to excellent and that you enjoyed the 3 days - I hope you backed a winner or two at Ascot! I do hope we can welcome you back to the hotel sometime soon and improve your rating from a 4* to a 5*. Kind regards
"Relaxing and pleasant place to stay"
Very good experience and satisfied with place, premises and cuisineGenuine Expedia guest review
Response by Holiday Inn Reading West Thank you very much for your kind review, I am delighted you had such a great experience at Holiday Inn Reading West, the team will be delighted with your feedback, thank you.
Had a lovely 3 night stay for the rewind festival. The hotel would benefit by more guests if they offered a shuttle service to events like the rewind festival and Henley etc.Genuine Hotels.com guest review
Response by Holiday Inn Reading West Thank you very much for taking the time to post your review, I'm delighted you had such a lovely stay. I will certainly look into shuttle services but I would think the cost of this to places like Henley, which is approx. 16 miles away, would be prohibitive unless there were a large group all travelling. We can of course assist with taxi bookings and help with public transport links and times. Kind regards
"confortable but restaurant not good"
Friendly staff at reception but food at the restaurant was not great. Order tuna stake which was like rubber and had to send back. Also they ran out of the house red and the bottle red we had ordered but then they suddenly a bottle.Genuine Hotels.com guest review
Response by Holiday Inn Reading West Thank you for your feedback, I'm vvery sorry you were not happy with your dining experience. All meals are cooked fresh to order so I'm not qite sure why there should have been a problem with the tuna but thank you for letting me , I will investigate with the chef. Kind regards
A nice little hotel, conveniently situated. V comfortable rooms although the air con was a little noisy.Genuine Hotels.com guest review
Response by Holiday Inn Reading West Thanks you veru much for taking the time to post your review Kind regards
"Comfortable clean room"
Nice hotel, good location and comfortable bedsGenuine Hotels.com guest review
Response by Holiday Inn Reading West Thank you very much for your review Kind regards
I stay here quite a lot, always lovely front of house staff, menu needs updating and cider flat, but overall a nicer Holiday Inn made more enjoyable by the staff!Genuine Hotels.com guest review
Response by Holiday Inn Reading West Thank you for your review. I'm sure you will be delighted to know that new menus 'went live' at the beginning of July, in addition to our local weekly changing Chef's Menu. Thank you for your comments about the cider, we will investigate this further. Kind regards
The Cleanliness of the room and hotel were satisfactory, the staff were really nice and helpful.The hotel is in the middle of no where so a car is essential. My only gripe is the WI FI costs £5 for one hour which I find totally un exceptable. Apart from that a very nice stay.Genuine Hotels.com guest review
Response by Holiday Inn Reading West Thank you for your feedback, I pleased you found the team so helpful. We are on the A4 Bath Road, half way between Reading and Newbury town centres and only 3 miles from M4 junction 12. Whilst having a car is an advantage there is a bus stop right outside the hotel going to both Reading and Newbury and you can get a train into Reading and on to Paddington from Aldermaston - just a ten minute walk from the hotel. You'll be pleased to know that internet access is now free to all IHG Elite Members at Holiday Inn. Kind regards
Straight-forward hotel. Very quiet in rooms despite being next to main road. Six Bells pub in Beenham did great food (5min drive).Genuine Hotels.com guest review
Response by Holiday Inn Reading West Thank you for taking the time to post your review. I hope on a future visit you will try out the menu at Holiday Inn Reading West. Kind regards
"Pleasant good value hotel"
Nice hotel, not the best we have stayed in, but for the price and a short stay was perfect. Staff very friendly and helpful.Genuine Expedia guest review
Response by Holiday Inn Reading West Thank you for your review and kind words about the team. Kind regards
I was only staying for one night but I was allocated a suite which was fantastic. I was pleasantly surprised by the overall condition of the hotel which was better than some 4 star hotels I have stayed in previously. The location was good, getting to Newbury quite quickly the next day. Would definitely stay again, hoping for the suite again next time […] ! Read moreGenuine Hotels.com guest review
Response by Holiday Inn Reading West Thank you very much for your review and very kind words. Kind regards
"Holiday Inn Reading West"
Very impressed overall with the general standards at this hotel. Although on a main road, we weren't disturbed by traffic noise due to good soundproofing of the windows. The room was very clean and the bed was very comfortable and HUGE!! Would definitely recommend a stay here!!!Genuine Hotels.com guest review
Response by Holiday Inn Reading West Thank you very much for your very kind review, I'm delighted your stay was so comfortable. Kind regards
"Convenient hotel in the Reading and Newbury area"
Friendly and helpful staff. Clean and comfortable. Lots to choose from for breakfast however the cooked full English wasn't the best but acceptable. Would stay again.Genuine Hotels.com guest review
Response by Holiday Inn Reading West Thank you very much for your review and rating. I was disappointed to read your comments about breakfast - we cooked hot breakfasts to order and these are generally very well received so I'm sorry we seem to have let you down here. Kind regards
hotel very nice ,clean and the girl on reception was brilliant really helpfulGenuine Hotels.com guest review
Response by Holiday Inn Reading West Thank you for your review and kind words about the cleanliness of the hotel and helpful receptionist - the team will really appreciate this. Kind regards
"Everything OK but Internet Access: MASSIVE letdown"
Everything was as expected except for Wi-Fi access. To charge £4.95 per hour and not have free wi-fi access in public areas is just a massive letdown.Genuine Expedia guest review
Response by Holiday Inn Reading West Thank you for your review. I am very disappointed we were only just OK and apologies that we seem to have let you down. Please be advised that from July 2013 free internet access will be available for all IHG Elite Rewards Members. Kind regards
Perfect hotel for overnight stay. Quiet, clean and close to motorway.Genuine Hotels.com guest review
Response by Holiday Inn Reading West Thank you very much for your kind review Kind regards
"Very Good Hotel & Good Value"
Lovely clean smart hotel, rooms are modern and beds very comfortable, Breakfast was good value. Would definitely use again.Genuine Expedia guest review
Response by Holiday Inn Reading West Thank you very much for your kind review. Kind regards
07/27/14 BathPocahontas Bath
Stifling hit room with sealed window. Air conditioning very noisy when on full, useless when on low. Little sleep. No WiFi. No lift or help with luggage. To top it all, was asked to authorise credit card for £50 above room rate, in advance, in case I would charge anything to the room. And after that, the rather sullen receptionist tried to persuade us to book breakfast for another £ 10 each, threatening it would go up to £13 if not booked now.
"A pleasure to stay"
07/23/14 Gill C Invergarry, United Kingdom
Very good value for money, and very friendly and helpful staff. One of the best hotels I have stayed in. Although it is situated on the A4 between Newbury and Reading the sound insulation is so good I could hardly hear the traffic in my room on the road side of the hotel. The hotel is very convenient for the M4, making it easy to reach London or Bristol Airports. Good pizza too! I will be back ...
07/22/14 TommyDPS Coventry
I had a few sat nav problems finding the place, I used the published post code but that took me miles away ( tip do not enter a house number in sat nav) the hotel is actually 8 miles outside of Reading, west along the A4. On arrival the receptionist was efficient very helpful with directions and a map to the venue of an event that we were attending that evening. Be warned there is no lift to the first floor so if you are bringing heavy bags then request a ground floor room. The rooms were of the usual standard for a Holiday Inn and very clean and tidy, but a little tired in a few places. I had a view looking out at a row of trees between the hotel and the main road, but I never heard any traffic noise at all. I did not use the bar or restaurant facilities during my brief stay, but a colleague highly recommended the full English breakfast that she had. All things considered I would definitely return to this hotel again and would recommend it highly.
"Staff were great"
07/21/14 Stacey J
Our stay was great the staff were really helpful as our niece was poorly and they couldn't do enough for us. The room was a good size and was nice and clean. We booked through budget family breaks and it was mega great value for money highly recommend.
"Dated but nice Hotel, good service!"
07/08/14 Klaire E Droitwich, England, United Kingdom
We stayed here last week, I found the reception staff to be friendly. They moved our room to a ground floor room from a first floor one when they noticed I was travelling with an infant. The barman was very good, he provided us with a game and some colouring things to keep our little one happy. The hotel is mainly geared up for business travellers but they were very accommodating to us as a family too. There is a nice enclosed garden our little boy ran around in which was great as it's away from the road. We would stay again.
"Really welcoming Hotel"
07/07/14 Nick S Haverhill, England, United Kingdom
Stayed the night after a day at legoland. As usual it was quick and easy to check in and the room was clean and tidy. We had the Gammon ham and egg & lasagne both were really nice. Breakfast the next day was outstanding !!
"Very pleasant experience"
07/01/14 Jim N St Agnes, United Kingdom
Stopped over for a night, a handy location although a little out of the way. Ample parking. This is an older Holiday Inn, but still the service and presentation of the rooms was excellent. Very clean and tidy bedroom and en-suite. Reception staff efficient and the restaurant staff were particularly helpful. We wanted a light snack which despite our late arrival they got for us without any fuss. The Club Sandwich I had was freshly prepared and very tasty. Similarly breakfast was well organised. Will happily stay here again
"Very homely feel."
06/30/14 470John470 Carmarthen, United Kingdom
I was a bit annoyed when I found that the Basingstoke Holiday Inn and,indeed, most Basingstoke hotels were fully booked over the Spring Bank Holiday weekend (my own fault for leaving it to the last minute) but, as it turned out, this worked out very well as we booked into the Reading West Holiday Inn instead. I can't put my finger on why but this hotel had a very homely feel, it just felt right. The staff were very welcoming and the breakfast was very good. This hotel is only a short drive from Basingstoke so, in the end, it worked out very conveniently. Another review noted that the hotel was in need of refurbishment; that appears to be under way. I have stayed in better appointed hotels but I have seldom felt so comfortable.
"3 night stay"
06/21/14 colandally Liverpool, United Kingdom
Arrived to be checked in by a very helpful Alena. Room was a good size,clean, but as previous reviews state, in need of a refurb. Good location and a large car park, not too far for an evening stroll down the canal. Breakfast had a very good choice with more on the menu cooked to order, I was served every morning by a smiling Kasia. I gave this hotel a 3 star rating as this is the only hotel I have stayed in that did not offer free wifi!!!!, but again, this is my first stay at a holiday inn. Thanks
06/18/14 ARGibson Warwick
I was stuck at a train station trying to get back to the Holiday Inn and could not get a taxi due to the late hour. I phoned the hotel and Alena kindly offered to help. She arranged a taxi and then phoned me back with the details. The taxi turned up promptly and this helped me out of a tight spot. Thank you Alena!
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