Rutland Arms - Newmarket

Extremely helpful front desk staff. Large room overlooking courtyard. Good breakfast included with rate. Disadvantage was no elevator.

Genuine Hotels.com guest review

The food was awful (refried chips) and the car park was a nightmare. Very unprofessional service. The rooms where acceptable I suppose, but certainly not good. Very dated but clean at least. The only positive thing I can think of is that the room had a plug socket next to the bed. I will be avoiding this hotel in future unless I have no better o […] ptions. Read more

Genuine Hotels.com guest review

Spent a couple of nights there: central, spacious and clean room (a bit old but nothing to put you off), good service. A good stay!

Genuine Hotels.com guest review

Rock hard bed gave me pains in my side. Breakfast menu was fine, but kitchen wasnt fully functional so many items could not be made e.g. porridge, fried eggs, kippers.

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Genuine Hotels.com guest review

Nice stay in a character hotel, staff were attentive and polite, room dated but clean everything worked. Location is right on the high street so a bit or traffic noise and opposite a wetherspoons pub, so also some noise at closing time. As an old coach house decor is themed around the horse, great if you like that sort of thing. Breakfast was standard […] hotel fare and service very good. All in all a very enjoyable stay. Read more

Genuine Hotels.com guest review

Book one night in standard room cheaper than most B and B and great style better than pics

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Genuine Hotels.com guest review

The Hotel and staff were very nice, but, we had to change rooms, which was inconvenient as we had arrived late at night and we were getting ready to go to a wedding,when a member of staff asked us to move to another room, where they had placed a folding bed. The hotel is nice and clean and the staff were pleasent.

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Genuine Hotels.com guest review

Overall it served it's purpose. However to get to our room it was like going round a maze, not to mention going up stairs, down stairs and up more stairs. The room was clean enough but decor very tired. Breakfast was good and staff were very nice and helpful.

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Genuine Hotels.com guest review

If I'd known who operated the hotel I probably wouldn't have booked it. I used to use their sister hotel in Bury St Edmunds and quite frankly it's not good. However...I booked this for a late stop over for an early meeting on the monday morning so really price and location was most important criteria. The hotel is an interesting old building but as […] per their other hotel, needs some money spending on it. The landing areas up around the rooms look very tatty. A conscierge type character helped me up to my room (which was fine) with my bags and gave me a potted history of the building which included the fact that Charles II stayed there..most interesting. I arrived about 10.00pm, the High street outside was buzzing with people but the bar in the hotel was closed? Can't get staff apparently. Good breakfast in the morning, and despite initial reservations my stay was good. Read more

Genuine Hotels.com guest review

Nice hotel in the centre of Newmarket. Decent size rooms. Went with a group of friends for the Races and it was ideal. Rooms were a bit hot and some people had problems with noise when they opened the windows as it was Races night and there was a lot going on. Our room was obviously in a better position and noise was not a problem. Breakfast room was […] also very hot and service was a bit slow, but it was the day after the races and I think everyone arrived for breakfast at around the same time. Those who just selected 2 or 3 items from the breakfast menu were a bit dissappointed that their portion sizes were the same as those who had the Full English. Overall a decent hotel and we enjoyed the stay. Read more

Genuine Hotels.com guest review

Good location, old coaching inn, good value with really helpful front of house staff.

Genuine Hotels.com guest review

Excellent location - helpful staff. Parking provided but in a non secure location. Historical hotel in a lovely courtyard.

Genuine Hotels.com guest review

Fab Oldie worldie hotel right in the heart of Newmarket complete with beams and crooked floors :) Ideal for racing 20min walk to Rowley Mile or about £5 in taxi.

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Genuine Hotels.com guest review

The hotel is in a great position in the town and has considerable historical charm. The service was excellent and the restaurant meals a pleaseant surprise. The steep stairs to the bedrooms are difficult with heavy suit cases but are also one of the charms of old buildings. A very enjoyable stay, particularly if you want to go to the races at Newma […] rket. Read more

Genuine Hotels.com guest review

This hotel had a bit of a down at heel feel to it, The room was small, the bed small with with holes in the covers,the furniture chipped , tired and the walls long overdue for a coat of paint.The staff were friendly and helpful which made up for the rather tired facilities and the breakfast was OK.We felt that it was an efficient bed and breakfast establishment […] though we would have felt cheated if we had paid the full advertised hotel rates . Read more

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Genuine Hotels.com guest review

I have stayed at this town centre hotel on several ocassions and have always been treated with courtesy. Although I think the cooked breakfast could be slightly more generous.

Genuine Hotels.com guest review

Lovely Hotel with perfect service and comfort. Food was perfect and we really enjoy staying there

Genuine Hotels.com guest review

I got the room 111 and I could not be more satisfied . The room was perfect! thank you to the staff, I will be back

Genuine Hotels.com guest review

The Rutlands Arms in Newmarket, Suffolk, is a Georgian hotel in the main but was certainly at one time a coaching inn. Some of the floors retain the timber framework of the original and it is, therefore, a hotel with bags of character. I've eaten there before and found the food excellent, as was the breakfast when I stayed. The hotel's service was […] faultless and above all very friendly and helpfull indeed. I will stay there again and recommend it to others unhesitatingly. Read more

Genuine Expedia guest review

My wife and I enjoyed our one-night stay at the Rutland Arms. A generous-sized, clean and tidy bedroom with a four-poster bed. Checking in/out no problem. Breakfast OK, if a little dissapointing (e.g. mushrooms appeared to be out of a tin). Overall, good value for money and we would be happy to return.

Genuine Hotels.com guest review

My wife and I stayed here for Christmas 2010 to be near my family, as this is my home town. The Rutland Arms was one of the few establishments open at Christmas and offered us the best deal, so we gave it a try. It turned out really well! The hotel has been there a long time and has lots of character- to say nothing of its links with Charles 2nd and […] Nell Gwynne, whose cottage is next door. It has been modernised, but you could tell this was a little while ago and it could probably do with a freshen-up. Our room was at the back of the building and was spacious, cosy and comfortable. It was very quiet and came with a bathroom, complete with bath & shower fitting. The water was always hot, with fresh towels every day and there was the usual tea & coffee facilities, plus a full Freeview menu on the flat-screen TV. Breakfast consisted of a fair range of cereals, fruit and juices, followed by a full breakfast cooked to order, (including kippers for those that like them) and fresh toast and drinks. Couldn't really fault it. All the we met staff couldn't do more to be friendly and welcoming and responded positively to any request. If you're lucky you may get one of the few car parking spaces on the road at the front, but you're more likely to need the hotel car park, which is across Palace Street at the back and is operated by tokens from the reception. Worked fine for us. All told, a very enjoyable experience. Hope we can go there again sometime. Read more

Genuine Expedia guest review

We had a very enjoyable stay at the hotel. It's a 15 or so minute walk to the races so we felt it was a great location! The rooms are nice, hotel staff are very friendly and if anything, we had a nice suprise when we checked in as we weren't expecting it to be asxnice as it was!

Genuine Expedia guest review

Value for money with excellent food. The interior is starting to look tired compounded by poor maintenance and housekeeping.

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review