"Hotel is right near the family"
Hotel was great. It was near our family and easy to get around, breakfast was good and plentiful. The hotel is minutes away from good sit-down lunches and dinners. The hotel is in a convenient location for us, we will use HIE in the future, thank you.Genuine Hotels.com guest review
A very nice place to stay. Staff was very helpful.Genuine Expedia guest review
Clean rooms, nice staff and close to the race trackGenuine Expedia guest review
Breakfast was a wonderful surprise! It was hot and delicious.Genuine Expedia guest review
"Nice hotel, close to many attractions, clean room."
We stayed in a room with a king size bed, comfortable pillows, a couch, an oversized chair and ottoman, desk/chair, microwave, hairdryer, safe, mini refrigerator, iron--very comfortable. The only problem was the noise of the elevator--our wall adjoined the elevator shaft and by the time we realized what the noise was, we figured it would be more inconveinient […] to move oour room than to stay since we were there only 2 nights. Read moreGenuine Expedia guest review
"Convenience is the selling point"
I have stayed here before and find the location very convenient to Summit Point Raceway. I stayed overnight after my event. I was exhausted and it was a nice place to rest. My only concern is that nothing grosses me out more than a slow draining shower. I would suggest bringing a bottle of Draino with you but then again, this location is close enough […] to stores to purchase a bottle. The first time I stayed here, that was the same problem so I didn't even waste my time reporting it. Read moreGenuine Hotels.com guest review
We had stayed here last year and were so impressed with everything about this hotel!Genuine Expedia guest review
"Nice hotel, close to the horse race track"
All was excellent except that the non smoking room had obviously had smokers in it who thought the rules didn't apply to them. Breakfast was great, staff was excellent. Would stay there again.Genuine Expedia guest review
"Would stay again"
Everybody friendly and helpful. Had a lot of fun in pool,. Woman who ran dining room was so very sweet. Food good from cookies on arrival to breakfast and coffee.Genuine Hotels.com guest review
"Excellent Value, great location near Harpers Ferry"
Friendly staff at the front desk, clean rooms, would stay again, Thanks!Genuine Hotels.com guest review
"Visit to Charles Town"
My husband and I enjoyed our anniversary weekend in Charles Town. The hotel was very nice and I def would stay there again. The breakfast was fine to get you jumpstarted.Genuine Expedia guest review
"Good overnight stay"
stayed for one night for local wedding. Room smelled a bit funny. Desk staff was nice but appearance not very professional. very nice breakfast buffet. Gym typical minimal cheap equipment. Bed comfy and clean.Genuine Expedia guest review
"Close to river fun/Harpers Ferry"
We enjoyed a comfortable stay, nice breakfast, attentive staff, clean rooms and the washer and dryer allowed us to clean our river soaked clothes. Thank you.Genuine Hotels.com guest review
"Nice hotel close to the casino."
Very nice it was a nice hotel to spend the night. It HS close to the Charlestown Race track and Casino.Genuine Expedia guest review
The staff was super friendly and anything that I needed they got for me. Everything was very clean and neat. I would stay here again if I was in the neighborhood.Genuine Hotels.com guest review
"Nice Hotel close to the Casino"
The hotel is located close to the Casino. I had guaranteed late arrival. The hotel staff was helpful with check-in and check-out with my luggageGenuine Expedia guest review
"Very nice hotel, would stay again"
From the moment we walked in, I noticed how clean and new everything looked and it smelled great in there. Rooms were big, clean and well furnished and equipped. Would definitely recommend and stay again.Genuine Expedia guest review
Close to river riders and great breakfast.. Good stay but could use comforters.. Curtain needs to be longer to keep morning sun out...Genuine Expedia guest review
Very clean, spacious, quiet, comfortable room. The staff is very friendly, helpful and professional. The breakfast was hot and fresh. The coffee was not very good, was very weak and without much flavor. Overall, a very good experience and would definitely stay there again.Genuine Hotels.com guest review
"Overall a nice place to stay"
Nice comfy beds; good outdoor pool. Very friendly staff. Breakfast buffet did not have many choices, but typical for hotels.Genuine Hotels.com guest review
"Nice and quite"
Overall room was great. Room was quite, clean and breakfast was good. Would give even higher rating if key cards worked. Had to go to front desk 3 times to fix.Genuine Hotels.com guest review
"very nice hotel"
very nice experience and will stay there next visitGenuine Expedia guest review
"Great, but expensive"
I think this was a wonderful hotel. However, my husband and I stayed for one night and I think this was a little expensive for that amount of time. The room was large, very well decorative, however the bed was not as comfortable as you would think. The free breakfast was a great addition. Internet was fast and easy to use.Genuine Expedia guest review
The room was great. The location was great! Bed was a little firm for my liking but I still slept well.Genuine Expedia guest review
"Close to Casino and White Water Tubing"
It was great. Quick to accommodate any changes. Very accessible to go to Casino with complimentary 24 hour shuttle service!Genuine Expedia guest review
Really a nice hotel, very clean. Super friendly staff from the front desk to housekeeping. We were impressed with the breakfast buffet it was every bit as good as any Hampton Inn. Very close to Hollywood Casino. We will stay here again.Genuine Hotels.com guest review
"Superb service, extensive free breakfast"
Very accommodating. Clean, comfortable. A little pricey, but very satisfied with the staff and service.Genuine Hotels.com guest review
"Very Clean !"
Enjoyable and a nice breakfast.Genuine Hotels.com guest review
"Good, basic hotel."
Had reservations and arrived around 5:30 p.m. The room was ready and check-in was a breeze.Genuine Expedia guest review
Very pleasant and comfortable. We came in tired from a long day at Antietam and Harper's Ferry. Was a little difficult to access due to construction. Room was clean and comfortable.Genuine Expedia guest review
There was a black ash on the bed,maybe from a smoker. The smoke detector was hanging off the wall. You could here every sould in the hotel. The week before I stayed in the Hampton Inn and gave the 10 out of 10. Not the best Holiday Inn I have stayed in.Genuine Hotels.com guest review
"hotel close to Harper's Ferry"
Everything was comfortable except it would have been nice if there had been 2 armchairs instead of one.Genuine Expedia guest review
The hotel was very clean and the room was big. It was nice and quiet. If you are visiting Hollywood Casino, it is a very convenient. We were visiting Harpers Ferry, which was also very close. It was recommended by the front desk to try La Mezzaluna Cafe for dinner... NOT good! On the other hand, the complimentary breakfast was great. Everything expected, […] plus pancakes, eggs and bacon. They did a good job! Overall, great stay and would return. Read moreGenuine Hotels.com guest review
"close to Charles Town Races and Casino"
it was nice. the hotels was close to what we wanted to see.Genuine Hotels.com guest review
"overall good place to stay"
the hotel was clean staff was friendly. breakfast was not great but there was a lot of selection. The bus to the casino was fantastic and ran every 20 minutes. Pool was cold but clean. Rooms were spacious and clean. Overall would definitely come again.Genuine Hotels.com guest review
It was nice, but we didn't get our rubber ducky :(Genuine Hotels.com guest review
Good hotel. The shuttle could run a little faster but that is owned by casino. When remodeling you need more than a post it to say where your rooms are locatedGenuine Expedia guest review
The hotel was undergoing some cosmetic updates/construction, but the overall cleanliness was impeccable. The staff was so nice and friendly and made our stay comfortable and pleasant. Would definitely stay here again and again .... thank you!Genuine Hotels.com guest review
This is your run of the mill HI Express, except they should let you know before you book that they are currently under renovation. There were hallways blocked off, wallpaper was peeled off the walls, etc.Genuine Hotels.com guest review
"Pass this one up in 2013"
We were shocked after we checked in to find that this hotel is in the process of a major renovation. Literally half the hotel was closed, and the hallways were blocked with plastic drop-cloths and washing machines. In the half of the hotel that was open, the hallways were in various states of having their wallpaper removed and being spackled, and the […] carpets were filthy. Although our room was comfortable and clean, the hallways were a wreck and it felt as if we were in a fleabag hotel that charges by the hour. Honestly, this hotel should be closed while this work is being performed. They should have completed work in the other half, then opened it and closed the 2nd half while they renovated. We were greatly disappointed with Hotels.com for renting us this room, and considering the condition of the hotel, the rate we paid was far too high. Extremely disappointed. Read moreGenuine Hotels.com guest review
"Great hotel for the $"
The staff was very friendly and helpful. The room and the hallways, etc. were very clean. The shuttle bus service to the casino was very convenient. The only downfalls to this hotel are the beds aren't very comfortable and the free breakfast was not that good. If this hotel would get some new mattresses, this would be a very nice place to stay for the […] money. Note: Do not waste your money at the Roy Rogers on Rt.9. It is terrible. Read moreGenuine Expedia guest review
"Great Place to Stay"
WE love to stay here when we go up to the Casino. The rooms are always clean and comfortable. The shuttle to and from the Casino is the greatest. The staff is always smiling and happy to answer any questions or help in anyway possible.Genuine Hotels.com guest review
Sheets could be less coarse, could use an operating pancake cooker. preferrable belgian waffle maker. Otherwise, it was a nice hotel, would stay again. Shuttle service back & forth to casino was great.Genuine Hotels.com guest review
"close to casino/race track"
Room was in excellent condition - exceptionally clean. Staff was wonderful! The free breakfast was more than we expected & delicious! Wonderful stay - will book again for future getaways to Charles Town!Genuine Hotels.com guest review
"Great place to stay"
The location was great, room very clean with no problems and the service was superb. The breakfast host was very courteous and friendly. A real southern, down to home treatment. Will definitely recommend to others.Genuine Expedia guest review
"Great Charles Town Hotel"
We love this hotel and choose it every time we are visiting Charles Town. The employee's are always very nice and accommodating. A definite plus is that it is on the shuttle route for the Hollywood Casino!Genuine Expedia guest review
"a good getaway"
This hotel was great my only issue was I could not get online with my computer they tried to help to help me so I was happy with my stay and the breakfast bar wad very good.Genuine Expedia guest review
"Very nice place to stay"
Enjoyed my stay. Awesome staff, super clean , very comfortable chairs in room. Just wish it wasn't a non-smoking facility.Genuine Hotels.com guest review
"Good weekend spot."
staff was extremely friendly and pleasant. Room was anice size. Halls smelled a little strange. Upholestry on chairs were dirty needed cleaning.Genuine Expedia guest review
was fine and pretty typical of Holiday Inn, but found mattress to be quite uncomfortable compared to other HI's I've stayed.Genuine Hotels.com guest review
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